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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 145

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A
Aakash Mohan
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund for missed flight due to shutdown of indigo services on 16th sept (0:00 hrs to 9:30 hrs)

I missed my flight on 16th sept, 2018 from delhi to raipur, pnr - pbjzyv. I contacted the reservation counter to shift me in the next flight but the indigo services were down on 16th sept from 0:00 hrs to 9:30 hrs, so i couldn't be shifted to next flight. Finally, after standing in the queue for 2 hours, i did a fresh booking at the reservation counter for the next immediate flight (Pnr - zivmja) of worth rs 5000, which caused a huge loss...
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Suresh Mogadala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged check-in baggage

I have traveled in your indigo flight dated on 10th sep18 on 6e 2273 and my pnr no wy537y from delhi to bangalore.
I drop my baggage and when i taken at bangalore airport for delivery, i was shocked my baggage was damaged i, e trolley handle was broken (Attached photo). And i am unable to use trolley.
Due to mishandle by air lines staff, i immediately reported the same to the indigo on ground personnel. They accepted the mistake...
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D
Debajyoti Konar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent activity

Address:Kolkata, West Bengal, 700053

Dear sir

I am debajyoti konar residing at newalipur, kolkata 700 053. One fine day i got a call from an agency that my cv has short listed for airport ground staff job. They asked me to come at ranaghat nadia district for collecting a form with rs.200. After i collected the same they again called me after 4 to 5 days and asked me to come rs. 4000 for medical test. After done that i got a call from mr. Raghav tiwari [protected]....
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Deepa Assnani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call

Address:Ahmedabad, Gujarat, 382424
Website:Shine.com

I received a fake call from shine.com requesting 2000 as security in indigo airlines i paid then she stopped taking my calls and now i want my money back i arranged that money somehow i want it back her name was saumya i deposited money in saurav's account and the bank was indusind. I am having a profile on shine.com and i was interested in airlines jobs i received a spam call from woman called saumya she told me to send some documents on...
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R
Ragavan RS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

an article missing from my check in baggage

Travelled chennai - colombo on 17th by 6e 1203 booking ref qfmf8g. Found that an article is missing from my baggage - laser distance measurer gadget. I squeezed it through the zipper of my luggage in the last minute. Please trace it and return the article. I have attached my ticket and a picture of the baggage used in the said incident. Since one of the zip is missing i didn't lock during the recent travels. When i received the baggage the...
+2 photos
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S
shiffa hussain
from Mayiladuthurai, Tamil Nadu
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amazon refund issues

I ordered a bag from amazon.in amounting rs.1599.. I returned it due to some issues... It is mentioned as refunded on amazon website... But i didn't receive my refund yet... And the reference number is 579814.. Pls help.. I ordered it on 03.09.2018... Refund must be reflected on 16.09.2018.. Which is still pending... No response from the bank side.. So pls take action...
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D
DrAkash Pathak
from Gopalganj, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

left luggage at igi

Address:Kolkata, West Bengal, 700020

Dear sir/ ma'am
I left a paper bag in bus at igi airport at t1 d.
Information regarding baggage and flight is given

Del-ccu
Akash pathak : 12a
Avinash yadav: 24e
Email id: [protected]@gmail.com
Contact : [protected]
Date : 17/09/18
Flight : 6e 173
Dep: 21:55

Please do consider the above subject

Thanking you
Akash pathakbr...
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S
Sathiya Ramakrishnan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closed the boarding leaving me behind

Departure
Maa: fri 06:10
Sep 14, 2018
Chennai arpt, chennai (Maa)
Terminal: 1

Arrival
Cok: fri 07:25
Sep 14, 2018
Cochin internation arpt, kochi (Cok)
Terminal: 2

Pnr: kk5gsx
Passenger name: sathiya ramakrishnan

I got my boarding pass at 5 and i was waiting near the gate for my friend to join the flight. Without any announcement they...
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J
jareenanar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extreme misbehave by crew member mahima

Hi,
This is to inform you that, i am a frequent flyer of indigo airlines, and i always appreciate indigo airlines over other airlines as your airlines always prefer customer satisfaction. However my concern is on 17/09/2018 when i was travelling from goa to delhi via
Pnr no: kgdckt
Flight no : 6e-2703
Time 19:35 - 23:20
These are the following problems which i faced from your extremely rude cabin crew...
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M
MUNESH GAUTAM
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding money refund

Address:Bangalore, Karnataka

Hi,
I (Munesh gautam) booked a ticket from new delhi to bangalore by indigo 6e 2134 flight on 25 december 2018. While i was paying by axis net banking then it went to billdesk cc avenue and after it came back to indigo site it showed a message saying transaction not successful. After some time i got a message by axis bank tht my amount is deducted and i did not get my ticket. So sir/mam please tell how will i get my money..??
I’m...
+1 photos
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H
Hemanshi Kaushik
from Ponnampet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate request

Hi,
I don't have my boarding pass as it was taken by the air hostess as i had included meal while booking the ticket.
I need travel certificate now to claim my reimbursement.
I travelled from delhi to bangalore on 27th aug, 2018.
Reference no: 6e 2423
Please share it with me on below mentioned i'd:
[protected]@gmail.com

Regards,
Hemanshi...
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S
sai arogyavani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unannounced delay in flight schedule

Address:Gurgaon, Haryana, 110038
Website:www.goindigo.in

Our flight 6e 622 from bengaluru to visakhapatnam, scheduled to depart at 19.10pm on 16.09.18 was delayed by 2 hours. This delay was not notified in advance. Also, the passengers were informed of the delay only after boarding the plane which means we were all held up in our seats for over 2 hours. The plane took off 2.15 hours late and the first officer threw a careless apology to the passengers. The company did not even care to provide a...
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N
nickbhavsar12
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mosquitos in flight

I've flied from ahmedabad to goa on 10th sep with indigo airlines, my pnr number is xks16e, i've sitted in my chair and what i saw is tottaly shocked, there are 4-5 mosquitos in flight, and many are beat us in me and my friend's legs, i've nevere expect this from indigo, i've complained to airline sataff but they are litterelly avoiding this fact,...
+2 photos
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M
mohit teotia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my flight rescheduled.

Address:New Delhi, Delhi, 110037
Website:www.consumercomplaints.in

Dear sir/ madam
I am a defence personnel. My direct flight was scheduled @ 0450 hrs from delhi to pune on 17 sep 2018 (Pnr jb42 gf). But my flight rescheduled/ rebooked for 1100 hrs via ahmedabad to pune. Sir i want to know the reason why i was not board to my scheduled flight @0450 hrs and why my flight resheduled to 1100 hrs (As it is delay by 45 minutes). I am delayed 10 hrs due to indigo. I want to know why this happen?...
+1 photos
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A
Anoosha Dasari
from Manthani, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage

I have traveled from bengaluru to chennai on 16.09.2018 in indigo airlines at 12:25 pm. I have not received my baggage at the chennai airport and i have reported a complaint near the helpline desk in the airport. But there is no proper response from them and they have told that they would contact me within 4 hrs. There was no response and when called them back, the phone was not reachable....
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S
sangeetagupta67
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassed by ground staff nafisha at the check in counter

Address:New Delhi, Delhi, 110054

16/09/2018
Harassed by indigo airlines staff 'nafisha' at the igi aiport terminal 3, check in counter. I was planning to visit dubai to see my brother who had had a stroke and was an emergency. I booked a flight today itself via indigo with pnr number fh9lqq.
As i reached the check in counter, i was told by nafisha to step aside and said my pnr did not exist and there was no booking. She misbehaved and was extremely rude and...
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N
neetabiyani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong booking by your website

Address:Dhule, Maharashtra, 424001
Website:INDIGO AIR LINES BOOKING VIA GOOGLE FLIGHTS

I was booking flight from indore to delhi on 13th and delhi to indore on 14th of october 2018. The website showed 7:35 pm departure from delhi at the time of booking. Then when tickets got booked, it showed flight time as morning 5:35 am departure time from delhi and thus cheated me. Indigo airline has wrongly taken money rs. 2768 from me. Kindly refund it to the credit card i used for booking and solve the injustice done on me for no fault...
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B
Biswanath Pothal
from Padampur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund bcz gate no change airline did not announced

Hello my self biswanath
I have booked an airline ticket from indigo to travel from hydrabad to bhubaneswar. I have booked my ticket on travel date was on 12sep 18,
Flight no:6e 501
Pnr no : hkuh6r,

My boarding time is 16:35 on gate no 107, so i go to gate number 107 on time 16:00 but gate was closed i just wait in front of gate but no one commimg also ask for indido satff he says just wait here but when...
+3 photos
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B
Bhatu2
from Ambad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

intentionally charged for extra weight

I am a very frequent traveller of indigo and i always recommend my friends and relatives to travel by indigo, rather than other airlines. Today i got very horrible experience. I was traveling from bom to goi by 6e981 with pnr no. Kde1gm along with my nephew. For two tickets 15x2 kgs of check in luggage and 7x2 kgs of cabin luggage was relaxation as per rules. I was no cabin luggage as i am suffering from adhesive capsilities (Frozen shoulder)...
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Immanuel Raju
from Ongole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to board flight

I was not allowed to board the flight because i was late by 5 mins to check in. It was connected flight for me to pune. Where i have planned to meet my father at hyderabad during halt. Now because of 5 mins where i have been asked to pay 1000 for another flight which is thru bangalore to pune where i dint meet my father and have to reach pune by 1:30am. This is seriously ridiculous...
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