IndiGo Complaints & Reviews

Hello sir
I have uploaded my resume at shine.com and recently i received a call stating that i have been selected in the design department of indigo airlines based on my qualification as i completed my mtech in aerospace engg. They initially asked me to deposit 2500 as registration fee and sent "tj india services" account details to deposit. Later i received a confirmation mail from [protected]@careers-goindigo.com stating my resume is...

My name is daljit singh taneja. I am retired defence (Iaf) officer and a senior citizen.

I booked delhi - bengaluru - delhi, air ticket for my wife using indigo mobile app, on 21 sep 18 around 1050 am. The payment of rs 12259/- was made using hdfc bank debit card to mumbai at goindigo 1122876 and my a/c was debited.

The indigo cc av reference for the transaction was[protected]. For the same amount.
br...

Dear indigo
I am jindpreet singh my flight is kolkata to bangkok my flight date is[protected] my flight number is 6e 75 time 10:20 am reached time 02:40pm thailand time. My seat number is 17b i have to not comfortable for this because this seat is break & not change my seat. So please kindly check it & give me my ticket money.

Thanks & regards
Jindpreet singh...

Complainant is senior citizen and practicing advocate and had booked flight no. 6e-577 from lucknow to dehradun for departing on 24.9.2018 and flight no. 6e-588 from dehradun to lucknow departing on 25.9.2018. Complainant reached at chaudhary charan singh airport at about 13.25 to catch flight from terminal 2 at 14.40. And was in queue to take the boarding pass. There was rush and was a long queue and had asked the counter and it was told...

Dear sir,

I pritpal kaur chadha travelling thru 6e 2228 from bangalore to delhi on 24th september 2018 wasn't provided with wheel chair assistance.

I was carrying an baggage of 15kgs checkin baggage and 7 kgs hand baggage which i requested to checkin with my checkin baggage since wheel chair assistance wasnt provided.

The airline officials at airport expressed inability to provide wheel chair...

Amt debited but ticket not yet http://conformed.So after makin ano bookin thr spicejet, called ur customer care regardin refund status.After askin all the details .He just conformed my ticket and sayin its his procedure.And finally he himself cancelled the ticket..See the timings of my booking.And the time i received the ticket while the customer care person was on-line ..Its pure cheatin..Do the needful so i get the full refund amount.Mob...

I have received a message today regarding your anniversary. To forword message to 5 watsup group and 12 friends to claim two free tickets. I have done so. But againg your site showing to forward the message again. So i couldnt enter the claim ticket process. This very bad to sent like fake offer messges. I have no confidens with you now. This is a worst senario. Why you cheat me?
Regrds
Shaji parethe
Cell[protected]....

I had purchased nissin cup noodles (Zesty chicken kheema) in indigo flight (No. 6e 587, pune-hyderabad) dated 09/09/2018. The number given by nissin for participation in the contest is wrong ([protected])- it says this idea no. Is not working.
I wish to participate in the contest, can you provide me the correct no. To participate in the contest?
My no. Is [protected], pls sms me the correct phone no. To participate/ mail...

This email 7 times i am sending still not yet receive refund so tomorrow i am file on case high court document everting with me all most one year done still not yet receive refund indigo airways last and final mail if your not reply as soon i know what do

Reservation copy as attached along with sbi bank statement & highlight also please find out as soon

Dear sir

Kindly i am requesting you old...

Dear team,

Refer attached ticket and boarding pass @ bhubhaneswar airport, i submitted my luggage in perfect and sealed condition while taking the boarding pass, just after 5 minutes received a call from [protected] stating i have submitted damaged suitcase that too without checkin seal, i was shocked both were given in perfect condition and there was no answer from your executive for this damages, neither and responsible executive...

Dear team, myself rajat sengupta reference no - xer4nm from guwahati to chennai time was by 14.25 hrs on 22nd september, but received message about flight delayed which around one hour. I supposed to attend business dinner by 20.30pm in chennai today. Now it is very difficult to attend that. What should i do now? Will you allow us if we are delayed by even 15mins also? Please do needful, i can't bare this. Waiting for your response....

I, monika agarwal, travelled with pnr: xklzfh.

The details of my ticket was issued to a unauthorized person without my permission or any information. On calling your customer, i come to
Know that 16th july 2018, request was made to change email id of my itinerary.

How could this be done without my permission or authorization?
More so every detail was mailed to the unauthorized person.
This...

Dear sir, please refer to my complaint bhatu2 dated 15.9.18 regarding intentionally charging amount carrying extra weights, please note the following: at the check in counter we found that our luggages are weights as follows: 19.6kgs & 19.7kgs (Which was rounded to 20kgs each); cabin luggages were sufficiently low only 4.1kgs. When booking assistant told to pay charge for carrying extra weights amounting inr 4000/- we were interested to re-distribute...

Indigo flight 6e-1402 shj-trv did reach on time (7:30ist)... But i doubt about the safety and trustworthiness of cabin crew's onboard that day.
A fellow passenger used the lavatory for smoking... And the chief cabin crew member just scolded him for a couple of minutes, which only occurred after the gentleman has finished off with his business of smoking in a flight that's above 20000ft from ground!!!
I doubt the capabilities...

Dear sir,
I booked the flight ticket in indigo pnr ref: jy5wgi. From october 1 to 2018, chennai to doha. And october 31, 2018 doha to chennai but susyem shown direct flight after its giving confirmation it generated connection flight with 24hour waiting time.

Its fully system error. Because of their system fault i lost huge money and i was disturbed alot
I am keep on making complaints customer people take the...

Dear sir, i am the frequent traveller of indigo flights. I raised the complaint regarding intentionally charging amount for carrying extra weights which was not true, but reply received is very general and found to be rediculous. I was traveling from mumbai to goa with two tickets with pnr no. Kde1gm by indigo flights 6e981. At the check in luggage booking counter we found that our luggages were 19.6kgs & 19.7kgs (Which was rounded to 20kgs)...

We would like to bring to your notice the injustice and humiliation meted out by the staff of indigo airlines at kempegowda international airport on 31st august 2018.
We had a planned vacation to port blair and had booked a ticket from bangalore to port blair via chennai and the scheduled flight was at 06:25 am.
The ticket printing machine was not working and i was instructed to go directly to the baggage drop off counter.br...

Payment done but the product is not delivered

My name is sumit kumar i have booked a flight from delhi to chandigarh on 11th june with the date of journey on 14th nov17.
In the ticket flight timing mentioned is 6:40 am.
I have received a message from indigo end regarding reschedule of flight with no information mentioned about arrival and departure time.
And there is no delay as per official of indigo then...

Last night i was supposed to board fight from ahd to goa vide 6e 947. I had cleared security check in at airport. I was sitting in front of gate number 3 since 21:00 pm but flight got departed without any information or verbal announcement. I asked to mrs jenil (Manager at airport) about the incident but instead of listening me she started defending giving excuse that this is silent airport and that’s why it was my duty to stick with boarding...

I had booked a international flight from doha (Qatar)-hyderabad to travel on 30/08/2018 at 10.05 pm reached the airport check in counter at 7:45 pm and was at the boarding gate at 9:00 pm.

The duty supervisor at the boarding gate denied entry as i was carrying extra luggage of 12 kgs which consisted luggage and chocolates from doha duty free.

The supervisor insisted to pay qatar riyal 630 for which i reduced...