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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 155

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A
Archanadevi1996
from Muvattupuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment for interview

Address:Salem, Tamil Nadu, 636108

I have applied for the ticketing job in indigo airlines through quicker.A lady [protected]in true caller showing vivek room New.she connected call with another lady and asked to pay for telephonic interview 2600 and I have paid for it.then she told to pay 6500 for document verification and that also I paid now she is asking me15000 for opening salary account.H ow it is possible to open the salary account without any appointment letter from...
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Rinu Anand
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I haven't received my travel certificate despite paying 200 rs for it

Address:50037

I needed a travel certificate for a reimbursement purpose. So I paid the 200 rupees for issuing the travel certificate through my debit card from the Indigo website. But despite paying the 200, I did not receive a travel certificate to my email address.
My travel details are as follows.
PNR no. YY7JYL
Flight No. 6E- 2306
From New Delhi to Bangalore on 31 May 2018
Name - Rinu Suresh Nambiar
mail...
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A
Aritra Laskar
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cabin luggage policy

Address:700084
Website:www.goindigo.in

I am extremely disgusted regarding the cabin luggage policy of indigo. I was travelling from Kolkata to Raipur by Indigo flight 6E245 on 3Oth May which was scheduled at 6:35 a.m. At the check in counter I WAS INTERRUPTED; I WAS NOT ALLOWED TO CARRY A CABIN LUGGAGE INSIDE AS I HAVE ALWAYS DONE WHILE TRAVELLING IN INDIGO FLIGHTS AND WAS FORCED TO PUT IT IN THE CHECK IN LUGGAGE. As a result, I had a luggage excess of 8 kgs and had to pay 2400/-...
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Swarup Acharya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misinformed impolitely by lady(nepali ascent)at counter in bagdogra airport leading me to miss my flight.

Address:Darjeeling, West Bengal

The day was 6th June had to catch my flight from bagdora to Kolkata at 12:15 and boarding time was 11:30am then, had to travel to Bangalore via flight 6E 994.It took me 6hrs from home to bagdora airport.I arrived airport outside check point at 11:25 then, reached the scanning and weigh check between 11:30-11:35 by checking the displayed screen which showed boarding from bagdora to Kolkata 6E 958.I tried to place my bags for scanning and weigh...
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H
heroshashi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voucher not working

Address:Pune, Maharashtra, 412207
Website:www.goindigo.in

Hi Team,

I had bought some Premium Pack voucher from Indigo in last December the coupon is having one year of validity but I tried to apply to coupon to many time but it's not working.

I need my money back. Indigo cheated me last time also they said the voucher is for a year but actual validity was 6 months. A very bad trick to get money.

Waiting for my refund.

Thank You....
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Neeraj Surawar
from Vengurla, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelling/rescheduling of flight

I had booked my flight from Nagpur to Bangalore. But due to Torrential rainfall here at Nagpur, all the roads were blocked, and even the main Street leading to airport was completely understand water. One I digital flight was even diverted to Hyderabad airport due to these rains. But for my flight Indigo didn't even consider rescheduling the flight. We tried a lot but couldn't make it to the airport as police didn't allow us to go any further....
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A
Atharv Dixit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boarding pass not given.

I reached Delhi IGI Airport at 9:40 for my flight to mumbai which was scheduled for 10:25 but the boarding pass counter told me that the counter is closed. And I just have a hand bag with me. Is this the way Indigo treat their customers to just earn some more money. Because of you I had to pay Rs 4426/- at 10:00 to reschedule my flight. The gates were even not closed. Pathetic environment shown by IndiGo Airlines. This is what they are reflecting...
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prashant63
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

check in denied and extra charges for accommodating on next flight

I had booking on 29th of june in indigo flight no. 6e509 indigo (06:05 in morning), and as rules say check in before 45 mins prior of departure, i was at check in counter and yet 45 mins weren't over (At airport it was huge rush, and it took me around 20 mins to in line itself to get me into airport then i was standing in check in line and took another 5-7 mins and yet there was still 5 mins and exactly 05:12 i was standing on check in counter...
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A
Alfaz Firdous
from Rayachoti, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour and intimidation by an indigo staff named richard in hyderabad airport

I, sk alfaz firdous, son of m. A. M firdous, resident of 5/2 abdul halim lane, kolkata 700016, would like to bring to your kind notice that i had booked a flight ticket from hyderabad to kolkata, flight number being 6e539 and pnr number being kef4mj. The flight was about to depart at 10.15 pm on 3rd july, 2018. Due to heavy traffic i managed to reach hyderabad airport by 9.45 pm. I requested the staff of indigo viz. Richard to allow me to...
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D
Dilipkumarsuki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing the flight due to poor communication from customer service officers

Address:560127

Dear Officer In charge,
I was supposed to travel in flight 6E-51 on 2nd July, timing 05.20am from Chennai (MAA) to Singapore (SIN) due to poor communication from your customer service staffs I won't able to travel on that flight. Let me elaborate exactly what happened on that day. I have finished my check-In by around 3.50am, then I was waiting in the immigration queue and cleared the immigration by 4.37am and security check by 4.45am....
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Saranya1802
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo guys have broken my bag lock

Address:Hyderabad, Telangana

Inspite of marking my check in bag as fragile indigo guys have damage my check in bag. The lock of the checkin bag has been damaged / broken. I need this to be replaced as this is not the kind of service i expected from indigo. Please reach out to me on saranya. [protected]@yahoo.com
[protected]
This is the worse kind of service i have received indigo in managing to damaging a lock of a fragile marked checkin bag...
+1 photos
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A
akmlakshmi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

alighting flight denied after check in and boarding 02-jul-18

Address:24200
Website:Indigo

I booked to go from Qatar to Chennai on 2-Jul-2018 by Indigo International flight service.

We got our bags checked in and got the boarding pass an hour before the flight time but, unfortunately in the Qatar Immigration queue we were delayed around 25 minutes due to system jam...+ the walking time from immigration to the gate along with our children (aged - 8 & 14) took us almost near to the flight start time.

We...
+1 photos
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deep.k.n
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking status of tickets

Address:Hyderabad, Andhra Pradesh, 500085
Website:Indigo

I've booked flight ticket for 6e-2895 for which the transaction was successful and i received a text message saying i would be intimated further regarding the booking in 15mins for which i neither got an email nor a message. When i called the customer support for further assistance the lady there was very rude to me stating that the booking got cancelled while the money was being refunded. I wasn't intimated untill i myself called the customer...
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nazimnasreen
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

luggage damage

Address:Kamrup Metropolitan, Assam, 781038
Website:[email protected]

I was travelling through Indigo Airlines 6E 187 at 3.10 hours by afternoon, dated 26th june 2018 from Guwahati to Hyderabad.Due to bad weather conditions and heavy shower at Guwahati Airport, the flight got delayed by an hour which I do understand.
After arrival at Hyderabad, collected my luggage and left the airport. To my utter surprise when I opened my luggage I found all my clothes in spoilt conditions and totally wet. None of...
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Amanp27
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grievances : penalised for forgetting wallet

Hi,

On 21st June I traveled to Delhi from Pune(PNR - DF7ZJT) with you in flight number 6E-672.
By mistake I forgot my wallet when I descended from the plane.
Then I contacted customer support on the airport and they sent the check staff to get the wallet.
They found it but INR 1000 were missing from my wallet. Last evening only I withdrew INR 1600 and got INR 600 back in my wallet.
Such services...
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Amit191091
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issuing a duplicate boarding card or any travelling certificate regarding

Address:New Delhi, Delhi, 110040

Sir My name is Amit malik, i travelled from {DEL to MUM by 6E-155 on 16 jun'18 and my PNR is :DLDJTB } . And now i want to claim an LTC from my department but I have lost my boarding pass so that plz send me or issue me any travelling certificate or duplicate Boarding pass as a proof of travel i will be very thankful to u for your kind regards. My details are:
mail ID : [protected]@gmail.com
Mob : [protected]
PAX NAME :...
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souravSheetal
from Bijnor, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake procedure and bad quality of promises

My flight pnr bdev4g trip id is 406236.
From goa to dehradun was missed because of your fake show
I was only 10 minutes late due to puncture and rain whole 35 minutes wr left and the crew didn't allow me to check in by saying this "we are very sorry because our doors has been closed we cant permit u to check in"
Iam a frequent flyer i know very well about the rules
My whole money got destroyed because of you...
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Dhurba Jyoti Koch
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about my denial to board flight 6e 571 to guwahati on 1 july 15:20

Dear sir/madam,

I would like to state you that i was denied to board flight 6e 571 on 1 july 2018 to guwahati from maa. I am a student and the indigo have given me 'no show' status and denied to refund me through yatra bookings. I was denied my flight because i had skin infection although i was fit to board the flight as i had been well diagnosed medically and had the medical discharge proofs. Still i was not allowed to pass...
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nikahat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount

Address:Indore, Madhya Pradesh, 452001
Website:Make my trip

Myself nikahat begum, 3 days before on 28 june i cancelled my ticket booked by make my trip from indore to banglore for 5 july. My id is nf[protected], but due to my personal reason i canceled this ticket at the same time. But i didn't get any refund amount of cancelation. After a query from make my trip they told me that it was under policy of indigo airlines. Penalty charges are higher than ticket. I never saw this type of penalty in...
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Kailash Gaonkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food poisoning

Address:Thane, Maharashtra, 400605
Website:www.goindigo.in

Hi all,

I have traveled from indigo airline on 18th jun from chandigarh to mumbai from flight number 6e 264 (Pnr wetqgj), departure 12:15, seat number 6a.

During the flight veg tomato cheese sandwich served to me. Few hours after consuming the sandwich i fell ill. I had severe stomach ache which led to food poisoning.

I have been suffering from last two days with diarrhoea, nausea & high temperature....
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