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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 157

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M
Monikaagarwal04
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mismanagement and harassment of passengers

I was travelling from indore to bagdogra airport via new delhi airport of indigo flight. My flight number from indore to delhi was 6e 509 and from delhi to bagdogra was 6e 2263.
The flight landed in terminal 1 in new delhi and i was asked to take another indigo flight in terminal 2. According to indigo assistance in terminal 1 i took a bus which charged me rupees 25 to take me to terminal 2 although it was free of cost. Then also...
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S
spire consultants
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cabin baggage and getting off plane

Address:600020
Website:Goindigo.com

U must see to it that u dont allow people from behind to put luggage at front also not allow more luggage on board.. It cause slot pf inconvenience... Also while getting of the plane make sure every one follows lane discipline and get off... It looks like everyone is in panic to get off... Make sure the attendants see to it that the deboarding happens properly like boarding...
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M
Muzafar Ahmad Malik
from Hospet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed departure from sxr-delhi.

Address:Srinagar, Jammu and Kashmir, 193224
Website:Indigo

Respected sir /mam
I was travelling from srinagar to mysore via delhi and bangaluru ap yesterday vide pnr-jeec8g. My flight got delayed about 45-55 minutes i suffered a huge loss of not joining my vip institutional meet on same fixed time thereby charging me a penalty of rs11500/- and my fair charges already booked for mysore from blr airport.
I hereby charges the airlines with same amount with compensation of 15000/-before...
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T
Thakuria
from Raha, Assam
Feb 13, 2022
This thread was updated on Feb 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not serving meal under cpml

I was a passenger of flight 6e 939 (Seat no 4d) from delhi to guwahati on 20th june, 2018. I had cpml coupon. On board, none of the crews came to me n served meal though entitled. When i produced the coupon to head crew (Her name started with letter s), in return she said tht i could take juice or water if i wish. She gave me a paper boat. I didn't argue since i don't like to argue for a food item that too on board before fellow passengers.br...
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K
kgsunilkumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mumbai international airport to domestic airport transportation

Address:Gurgaon, Haryana, -

I booked indigo flight for my son to travel from doha to bangalore via mumbai.

However, i came to know that indigo is not providing transportation from mumbai international airport to domestic airport.

Also i came to know that he has to carry the luggage from international airport to domestic airport. This is not fair.

It is the airport operator, indigo's responsibility to provide transportation...
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S
Sarjine
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost money

Address:Thiruvananthapuram, Kerala, 695003
Website:Indigo Airlines

I was a passenger in indigo flight. I started my journey from srinagar to delhi today[protected] at 10.55 am in flight no 6e 2554 and from delhi came to trivandrum in flight no 6e 945. The hand bag that was with me was transported with the cargo and when i reached home found rs.10, 000/- missing from the inner pocket of the bag and the plastic lock which the airport authorities put was missing in that pocket. Some official of indigo airlines...
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I
imranms
from Cuddalore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund

Address:Chennai, Tamil Nadu, 600003

I booked 3 ticket Chenani to udaipur 18 Jul actually I want to travel on 18 Jun by mistakely booked on 18 Jul. I dint noticed when I came to airport then only I notice. I request executive to cancel the ticket they ask me to easemytrip, I contact to easemy trip they are telling that indigo airline detucted Rs 3500 as a cancellation charge then convenience charges Rs 250after deduct this amount you will get refund Rs 600.as a human I done...
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Y
YOGENDRA GANGWAR
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seat allotment

Address:Vadodara, Gujarat, 390002

Hello, i travelled from ahemdabad to delhi on[protected] with pnr h959ty. I found that seat alloted was not as per required.
Two seat was in one row and 1 in another row.
When a person is travelling with 2 year kid then how it's possible to seat on different seat. That why during whole flight i carry my kid and the one seat was vacant.

Could you pls look into and resolve....
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V
Vatsala Joshi Pande
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost article

Address:110001

I travelled from goa to delhi by 6e 724 flight on 16th june 2018, my pnr was aep66d and seat number was 3a. I mistakingly left one hand bag inside the flight. It had the goods i had purchased from domestic airport goa from nirvana shoowroom there. It contained three tshirts, one white and 2 blue, along with a handbag and a book signed and gifted by the hon'ble governor of goa. I recalled that i had left it in the aircraft on my way to home,...
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B
Bhavesh Ameta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged baggage blr to udaipur : pnr eb6npc

Address:560037

Dear sir/madam,
I travelled by indigo airlines from bengaluru to udaipur on 16th june 2018 via flight 6e 361 and 6e 761. Upon arrival in udaipur, i noticed that my check-in baggage lock was not there, it's seal was broken and the bag was damaged. I immediately reported the same to indigo on-ground personnel. They accepted the mistake and took the complain. I am waiting to hear from your side.

Regards,
Bhavesh...
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H
hillyolsen
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for cancelling 6e upgrade ticket not received

Address:New Delhi, Delhi, 110044
Website:www.goindigo.in

In sep 2016, i had booked to & fro flights from delhi to port blair to delhi for 4 passengers. I upgraded to 6e upgrade for which i paid rs 2500/- per passenger per flight i. E. Rs 10, 000/- for del to portblair (4 passengers) & rs 10, 000/- from portblair to delhi (4 passengers).
We landed in portblair just fine but while returning, "vardah" storm hit so we had to cancel our tickets. Airlines forfeited rs 2500/- per passenger i. E....
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S
Sharad Jha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

employees cheap behaviour

Indigo airlines
This is to inform u that one of your employees in the counter of indira gandhi international airport has retrieved the contact number of one of my friends and started texting her without even any knowledge. The employee got the number from ticket details and started texting her. What is this going on? Getting number from tickets and texting girls. What has happened to your employees? Stop hiring such type of people....
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S
Suraj_039
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the flight was cancelled and I was not informed.

Yesterday my mom was going from cochin to new delhi in flight number 6e-516 and pnr number jb8qgc.
When we reached the airport and during the boarding time they informed that the flight was cancelled and no message was delivered regarding the cancellation of flight. When we asked your ground staff they were so rude and were not even cooperating with us.
My mom had to reach new delhi by 10:30 am to catch the train of 12:00 pm...
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S
Sarika Sonarkar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

accountant position in nagpur

Address:Nagpur, Maharashtra, 440005
Website:Froud

Dear sir/ mam,

Myself sarika umare, i have receive a call from carrerperfect for the position of accountant in nagpur (Airport), for the registration they are asking for rs. 1500/- on below details & i have receive a call for telephonic round, then after 2 days i have received a call, i have clear the 1st round and for profile verification you have to pay rs. 6500/-.

A/c name : amit shukla
A/c number...
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A
Azhad Khan
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airline fraud

I am sorry to bring to your kind notice that today. I had to go to lucknow. And i was booked your flight no. 6e 903 /pnr no. Cil26h

I had reached the counters at 4.45 and bording time was 4.50 but i was not givin the boarding pass. As i strongly beleve your flight was over - booked or you sold my seat on higher price

Your ground staff was very rude; they harassed me and also misbehaved at the airport. Even after...
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S
sidjain
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation for the damaged check-in baggage

Address:Surat, Gujarat, 395010

Hello my name is siddhant jain i want to file a complaint against mishandling of my baggage by indigo airlines staffs. I was flying from bengaluru to mumbai by 6e424 flight on 01/06/18. When i landed at mumbai airport i recieved by suitcase and its trolley was bended and because of this we were not able to open the suitcase. Idigo airlines to pay full compension for suitcase....
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P
Palash Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff negligence

I preeti sharma travelled in flight 6e 804 raipur to mumbai today.
The staff who took my luggage was so negligent that she forgot to put baggage tags on the checked in baggage.
When i am about to board the bus to the flight a indigo staff comes with my bag and asks whose bag is this as it doesn’t have a tag, the staff was informed and again when i am boarded a staff comes and calls me out of the flight with my suitcase and...
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M
M. Jayakrishnan
from Vidisha, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fined for extra baggage of rs.1800/-

Dear sir,

Please note that, my son a student of jain college, bangalore has booked
Flight ticket from raipur to bangalore on 10/06/18, in students options
So that he can carry 25 kgs. But unfortunately at raipur your counter has
Charged rs.1800/- fine for extra baggage pnr qk4l8$ receipt no.1578741
Dt.10/6/18. Where he has shown even the id card of college,
It is regret to note that, my...
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P
prasad1212
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : k1767l
Email address...
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Suvarna Shukla
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

required travel invoice or certificate

I booked sir ticket in indigo. I need travel invoice or travel certificate to submitting in office for ltc purpose. I am trying to apply from indigo website but it is showing error - please enter correct email address.
Please provide me a travel invoice or travel certificate.
Booking reference: airline: 6e/jiwtnk
Email address: [protected]@gmail.com...
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