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IndiGo Complaints & Reviews

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Last updated Mar 27, 2024
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IndiGo reviews & complaints page 158

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S
Shivalisahil
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seat booking

I had booked indigo flight for delhi to goa for 2. When i tried to web checkin on airline website then it is showing all the seats paid or already booked. How can it be possible that from morning to evening postion of seats remain same and there is not even two seats together are vacant. It seams airline agency is here just to make money by fooling customer by offering tickets on better rate but making money by selling the seats. This is...
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Panusang
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no help from the indigo team

Address:Kolkata, West Bengal, 401107

We had our indigo flight on 8th june2018 at 7 am. But we were under impression that it is in evening. So we came as per that time. After coming here we came to know that we missed our flight which was in morning 7 am. We went to the customer service and asked her to help us. But she had given us the same cost and didn't even gave us some discount. It is very bad service. We are from middle class family and can't afford so much cost. We have...
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Atsziz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken luggages

Respected sir/madam. This is to bring to your knowledge that the loaders of indigo airways are very very careless. I have board a flight on 4th of may to mumbai... While collecting the baggage i found one bag broken not just that while returning from mumbai to doha qatar i found 2 nos of bags handled very carelessly caused damage to my bags also i didnt locked my bags using padlock and i found some mangoes missing from the bag. So plz do...
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T
tjacob
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behavior

Address:New Delhi, Delhi, 110019

I had booked 5 return ticket from delhi calicut via pnr feycvw. Unfortunately i had to prepone the return of 1psgr. Where i lost my full money. Now while coming back i had half kg extra luggage per person, 2 kg in total for four passengers. While my hand luggage was much lesser than the allotted 28 kg. The counter staff at calicut airport was so adament that i reopen the sealed luggage and remove the two kg. I am a very regular traveller...
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khullarbhavna
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deplanned during stopover for a via flight

I don't believe i have flown in this situation before. I was on an indigo flight 6e 269 from chennai to chandigarh via hyderabad with a layover of 1h20 mins on 4 june'18 pnr l8cy7y

Considering that i would be flying with an infant and a child, i never wanted change of planes but just a stop. I booked this via flight at a much more premium price for the ease of travelling with kids only upon confirmation with the indigo customer...
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C
Clinton.s
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

joining letter

Address:560064
Website:no

I'm also got call from that fellow aman verma from delhi ho like that he said. Then he said to send amount for job security prepose i transfered that amount (7000). Then he told for account opening charges (15000) itz only for indigo based accout so only this much amout like that. Then he asked (10000) for one year bond. Totally 34000. After than his mobile number switch off. I can't reach now
One more person name utkash verma you...
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S
Saishree Satapathy
from Talcher, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

executive job

Address:Khordha, Odisha, 0674
Website:Indigo airlines

I got a call from mahi from quicker and she said my resume was selected for ground educative star in indigo airline so i pay 1900 rupees for registration then after paid it they gave a telephonic interview after that i got a interview from indigo th
Endoscopy i paid 6, 400for training letter which is refundable, they said.. But till now i don't get any training letter from there. It's [protected]@gmail.com...
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J
Jeevan George
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg. mishandling of baggage.

Address:Alappuzha, Kerala, 690503

Dear indigo team,
Pnr no.*xfd4gw*

Myself jeevan george varghese, has unfortunately happened to fly in 6e1304 from muscat to trivandrum on 13/05/2018 @ 22.35 hrs. I checked in with a polycarbonate bag which is 27*18*12 inches in size worth weighing 30 kilos. The flight was okay and on arrival and receipt of the baggage, i was shocked to find the bag was critically damaged due to mishandling. My personal belongings and...
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pkkabra
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed in flight timing two times

Me with my family plan to travel kerala so booked flight tickets to save time and accordingly plan my visit.
My pnr no is ochryq, flight no. 6e 667.
First time change after 3 days of booking and another time change just 2 hrs of flight departure, now my complete plan for munnar has been changed.
Airline charge us according to time so if they waste our time and money so they should refund us our ticket charged....
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V
Vatansh Joshi
from Sikandra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount paid for heavy luggage

I, vatansh joshi, was travelling to dehradun from bangalore via flight 6e3512, was carrying two luggage one of 12 kg n other of 10 kg (Was supposed to be carried by me to flight as cabin luggage) was asked by indigo staff to weigh it n then pay the amount of 2400, though they could have asked me to fill in the other bag which was less than 15kg, also the money they asked for was bit too much for a student...
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Arunima Bathla
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damage of baggage and clothes stolen during transit

Website:Indigo airlines

Pls note as i was traveling by indigo flight gt 6e 706/275 frm hydrabad to coimbatore... Whn i received my baggages at coimbatore 3 of my baggages had broken zip locks as well as zippers... I found my expensive clothes worth ₹15000 and footwear worth ₹4000 missing... Which i was carrying for a wedding... On informing this to indigo staff on duty mr. Aravind and mr. Kanan at coimbatore airport... I felt so cheated by theie irresponsible...
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Krishan Bhushan Pandey
from Khamgaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of extra charges

Address:New Delhi, Delhi, 11093

I booked my ticket on 31.06.2018, pnr no. 6e-329 costing inr 8993. But some how due to traffic i reached at indigo check in counter in 40 min instead of 45 mins before departure of flight. They did't allow me to take flight and saying your are 5 min delay. Excuse given that no seat has been left. And they issue me a new ticket in another flight with same pnr no. Of inr 7621. For 5min delayed they charged me 7621. I want my money back that...
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Bishnudeo Yadav
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges of my coat has taken

Address:Vadodara, Gujarat, 390021

Extra charges of rs 900/ for my coat was taken by your staff at hyderabad airport vide receipt no [protected] on 02/06/2018. I was traveling by 6e608 & 6e621 flight, my coat was inside the luggage. Your check in staff doesn't allow me to take it out and charges extra for 3kg coat weight
Reguest you to refund this amount
Bishnudeo yadav
[protected]...
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suryadeep18
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seats were not fit to sit

Address:Mumbai City, Maharashtra

I along with my family travelled by 6e394, from jaipur. We have been allotted seats no. 10a, 10b and 10c. Steel cover of hand rest of seat of 10 c was not there, causing an extreme painful experince during entire journey. Further, in all the three seats, buttons of push back were damaged and in not working status. This had given hilarious painful experience of the journey especially when the passengers ahead o[censored]s had tilted their seats....
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R P CHATTERJEE
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of cabin crew ms ashwani on flight no6e339

Pnr kh3ina. Behaviour o[censored]r cabin crew ms aswani is not up to the mark. C has taken more time to deliver the items. He charged more though i paid by my credit card. I used the same card from kolkata to chennai on 26th may and of rs 160/- for cost of 2 coffee but today c charged rs 200/-. Pl let me know the reason. Another suggestion is that ask ur cabin crew not to behave like a ration shop. As no passenger in not able to leave flight without...
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aromal0475
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loose of my luggage

Address:690506

Dear indigo team,
Sequence no: 084 and 086

I am aaromal bhargavan, unfortunately i was a passenger of your flight number 6e 071 from kochin to dubai on 1st june 2017. Both me and my son together handed over 4 bags (2 boxes and 2 trolley bags) at kochin while giving boarding pass. But while reached at dubai i found that they have provided only 2 baggage tags (Tag number: 6e [protected]) and remaining 2 trolley bags are...
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ash43056
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not credited in account

The complainant had booked two air tickets from lucknow to pune. First booking no. Emt45982866, pnr no. Khup2k (Indigo) on 18/05/2018 in the names of madhumita kar & vidushi kar and second booking no. Emt45985002 pnr no. Khfu9n (Indigo) in the name of ashok kumar kar.
The said bookings were cancelled on 19/05/2018 as the travel plan was cancelled.
The refund amounts have not yet been credited to customers bank account....
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Mahi2810
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunding of amount

Address:Hyderabad, Andhra Pradesh, 500045
Website:www.goindia.go

We have travelled on 22nd may, 2018
Due to their negligence and mistake we lost our flight and they again made us to buy the ticket cost of 1403rs+11852rs.
Then they arranged another flight and said that they will refund the amount of 1403rs+11852rs and previous 14000rs but they havent called us & its been 12 days.
So, please dont make us to loose hoops on the airlines

Passenger details
V. Rameshbr...
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sapna nagvekar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled air tickets

Address:Thane, Maharashtra, 400601

Flight no. 6e 323, from mumbai to kolkata on 23rd may at 11.30 am.
There was an advance booking done through an agent on the name of manisha nagvekar (On maiden name) by mistake. At the airport, since there was no id related to this name your staff suggested to cancel this ticket and book a separate ticket at the current rate on the correct name. We did the same on the name of sayesha nagvekar. The flight and the seat number of the...
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Johncy Anu John
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage damage and item lost

When i received my baggages from dubai airport my bag was damaged badly and i lost my holy bible which was kept in the front row.
Many papers was also kept in my bible, including my state bank account papers. When i go to the baggage services area to enquire, there response was also worst. I am having the pictures of my bag with the dubai airport trolley and also the face of that working staff for the proof. I just want to get my...
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