IndiGo Complaints & Reviews

Extra charges of rs 900/ for my coat was taken by your staff at hyderabad airport vide receipt no [protected] on 02/06/2018. I was traveling by 6e608 & 6e621 flight, my coat was inside the luggage. Your check in staff doesn't allow me to take it out and charges extra for 3kg coat weight
Reguest you to refund this amount
Bishnudeo yadav
[protected]...

I along with my family travelled by 6e394, from jaipur. We have been allotted seats no. 10a, 10b and 10c. Steel cover of hand rest of seat of 10 c was not there, causing an extreme painful experince during entire journey. Further, in all the three seats, buttons of push back were damaged and in not working status. This had given hilarious painful experience of the journey especially when the passengers ahead o[censored]s had tilted their seats....

Pnr kh3ina. Behaviour o[censored]r cabin crew ms aswani is not up to the mark. C has taken more time to deliver the items. He charged more though i paid by my credit card. I used the same card from kolkata to chennai on 26th may and of rs 160/- for cost of 2 coffee but today c charged rs 200/-. Pl let me know the reason. Another suggestion is that ask ur cabin crew not to behave like a ration shop. As no passenger in not able to leave flight without...

Dear indigo team,
Sequence no: 084 and 086

I am aaromal bhargavan, unfortunately i was a passenger of your flight number 6e 071 from kochin to dubai on 1st june 2017. Both me and my son together handed over 4 bags (2 boxes and 2 trolley bags) at kochin while giving boarding pass. But while reached at dubai i found that they have provided only 2 baggage tags (Tag number: 6e [protected]) and remaining 2 trolley bags are...

The complainant had booked two air tickets from lucknow to pune. First booking no. Emt45982866, pnr no. Khup2k (Indigo) on 18/05/2018 in the names of madhumita kar & vidushi kar and second booking no. Emt45985002 pnr no. Khfu9n (Indigo) in the name of ashok kumar kar.
The said bookings were cancelled on 19/05/2018 as the travel plan was cancelled.
The refund amounts have not yet been credited to customers bank account....

We have travelled on 22nd may, 2018
Due to their negligence and mistake we lost our flight and they again made us to buy the ticket cost of 1403rs+11852rs.
Then they arranged another flight and said that they will refund the amount of 1403rs+11852rs and previous 14000rs but they havent called us & its been 12 days.
So, please dont make us to loose hoops on the airlines

Passenger details
V. Rameshbr...

Flight no. 6e 323, from mumbai to kolkata on 23rd may at 11.30 am.
There was an advance booking done through an agent on the name of manisha nagvekar (On maiden name) by mistake. At the airport, since there was no id related to this name your staff suggested to cancel this ticket and book a separate ticket at the current rate on the correct name. We did the same on the name of sayesha nagvekar. The flight and the seat number of the...

When i received my baggages from dubai airport my bag was damaged badly and i lost my holy bible which was kept in the front row.
Many papers was also kept in my bible, including my state bank account papers. When i go to the baggage services area to enquire, there response was also worst. I am having the pictures of my bag with the dubai airport trolley and also the face of that working staff for the proof. I just want to get my...

Gate closed
Complaint, pnr : r80l5y
Flight no: 6e 86 date: 20/5/2018, departure time 2045.
Reached airport at 6.30pm and got boarding pass immediately, after security checked immigration scanned the ticket and passport showing error and some internal problem system not getting open for that reason ask me to wait until get it restore, even though twice they tried same condition, immigration had a huge crowed and pressure...

I booked a flight with indigo from hyderabad to kolkata with booking id nf[protected] and email id paul. [protected]@gmail.com

I require the travel certificate for that as i lost my boarding pass. I am trying to get it online however it shows email id is incorrect. Kindly do the needful.

Indigo airlines, please mail it to me and other details so that i can pay the required fees as well. Its really urgent for...

I had booked tickets (From chennai to bagdogra - dec85t) almost a month in advance. Had to cancel them due to unavoidable reasons within 2-3 hours of booking. The refund amount on the tickets was only 45%. Indigo has taken us for a ride. Unbelievable exploitation of the common man! 55% of the ticket price (12k rupees) was the cancelation fee!!! This is too much, considering indigo has nearly a month's time to rebook tickets and the tickets...

Dear indigo,

It is ridiculous... Never expected such kind of disgusting approach by indigo staff. I travelled from delhi to patna by indigo flight no. 6e 634, pnr no. Lb1w7c and sequence no. 105. On 29th may 2018.

Mistakenly, i kept "sony white colour power bank" in my luggage and at the time of checkin it was hold and taken by your indigo security staff and i requested her several times to handover the same...

I have a serious consern regarding my upcoming trip.

We have planed to visit Kerala between 2th june to 10th june and i have booked one of flight ticket from goibibo following are the details.

PNR-KDU4GW

We are hearing some unfortunate news that Nipah Virus is spreading in Kerala and today i hearing the "Nipah Virus Has Crossed Border From Kerala To Karnataka", so we are very scared about this...

Hi

I have lost my boarding pass and it is required for official purpose.

Details:-

Passenger name - sri prakash singh
Booking reference - bg1qfk
Flight no - 6e 446
Date of journey - 01 aug 2017
Journey - journey from mumbai to lucknow
Booking id[protected]

It is therefore request send me the above boarding pass on my email.

Email...

Traveled from dubai to bangalore 27 may. I confirmed with indigo ([protected]) that i had purchased 15 kilos excess and the personnel confirmed the same for dubai-blore leg. My account on indigo website also stated i had purchased 5 + 10 kilos excess. But at the dubai airport, i was charged for 5 kilos extra aed340. Called indigo on thursday 6.07 pm....

We were travelling by indigo air flight no. 6e-633 from kolkata to lucknow on 27th may 2018.
Last minute changes were made in the gate from 25 to 23b. While carrying us from the departue lounge to the plane, the bue driver stopped the bus fro a long time with no ac. My wife aged 72 years, had some breathing problem. She requested the driver to either run the a. C. Or open the door. Inspite of her repeated requests the driver failed...

T am dr suprita kalra from pune and i am booked into your pune thiruvanthapuram flight 14 june 2018, k6v6qb. I had booked the tickets for a short holiday there with my family including my 7 years old son,
Due to the nipah virus epidemic currently in kerela i am forced to cancel my tickets. The airlines however wants to charge all 3 o[censored]s for both going there and coming back, making me lose lots of money.
Sine the above circumstances...

I have booked my ticket from madurai to hyderbad for my travel on 30th may 18. Due to personal exigency i cannot board my flight in madurai instead i requested indigo team to consider my boarding from chennai as the flight is having changeover in chennai. I'm travelling with my wife and daughter. It's not possible to get another tickets as it is way high and also getting ticket in other mode of transport is difficult and not possible. Request...

I have booked the ticket against pnr no. Tjiu8h of indigo airlines for the travel on 25th may 18 from coimbatore to pune via. Bangalore (& the ticket booked through goibibo). I have done the web check in for this ticket for travel by 6e355 from coimbatore to bangalore and 6e682 from bangalore to pune. I was not having any checkin luggage and hence i have gone through the security check directly at coimbatore and i reached arrival gate at...

Hi,

Today (26th may 2018) my wife and my 3 years old kid (Pnr e8lery) were supposed to travel from varanasi to hyderabad (Flight 6e-916) in morning flight (0845 departure) but could not travel because of indigo staff’s support at airport. Ticket was booked on 23rd apr 2018.

My son's date of birth was somehow incorrectly mentioned in the existed ticket (Which turned him as an infant) hence my wife asked at...