IndiGo Complaints & Reviews

I had traveled from doha to calicut with a one month old infant. Unlike every other flight which would be cold inside, indigo s carrier was like traveling in an oven. On requesting four times the temperature was reduced. My child was crying and had become red as it was really hot. The second issue was we couldn't book the first row of seats online and was told it can be done during check in. I was even ready to pay but sadly they hinted that...

Sir
Yesterday 25.05.2018 with pnr no xh9rjq (2) luggage were booked from kolkata to kochi via bengaluru in flight no 6e958 but at 2.15 pm while waiting in front of gate no 18 got a call from indigo staff a lady to change the flight as it was delayed by about 2 hours and mrs poulomi a lady manager of indigo changed boarding pass to flight no 6e6965 a direct flight to kochi but as this procedure took much time and there was hardly 10...

Atrocious experience trying to fly with you which seems like a recurring thing with your airline at this point. Delays were fine and understandable but to actually decree that a person with a speech defect is unfit to fly is a new low. I had pre-requested special assistance for my 76 year old grandmother. We were told to check for a wheelchair at the airline counters outside ccu airport entrance by the customer care team. Having arrived at...

I booked ticket from paytm and there is not mentioned timing with am or pm and we missed flights. And the service at the airport from indigo was very worst they did not even talk to me properly simply asking money to my family. I wish that this airlines and paytm should close as soon as possible. And for refund very less money and also it takes 7 days. We booked ticket again and lost so much hugh amount. Instead o[censored]nderstanding my situation...

I have booked my ticket from bangalore to delhi (Pnr: 6e-yid2ta) for 25.05.2018 through skyways, bangalore. After booking the ticket, i got my we chekin done by paying rs.200/- and selected seat 14a. But in the night when i checked again, it was changed to 27a. I protest this unilateral change of seat and lodge my complaint in this regard.
My mobile no. Is [protected]

V. N. Raghupathy...

Dear sir,
We had a group of 9 members (Including sr. Citizen & child, only female) were travelling from pune to kochi on 23.04.18, flight no. 6e 105 & 316 our flight time was 5.20pm from pune. When we met a huge traffic block and rreached at 4:35 pm in pune airport. When we booked our luggage for scanning, after they taken 10 minutes to tie the tags. When we reached to put the luggage, they denied to book the same in that flight....

Dear sir, my property irregularities report no - lodged on 14/05/18. The phone no given [protected]/63, to me but no one is responding to the no. I am waiting at the hotel at vanaras.
Authorities told me to collect my luggage from vanaras but no one is taking the calls.
Please help me.
Mytticket no - gg4rjq dated 24/05/18.
Vanaras india.
[protected]....

We were planning to visit to kerala on first week of june. However due to virus outbreak we have been advised not to travel to kerala. Now the hotel has promptly reimbursesed full amount understanding the situtation. However indigo, which claims that they provide utmost important to customer safety wants to charge us 50% for cancellation. We feel that this is unfair and honestly indigo does not care about our safety. If it was due to our...

Dear concerned,

I have travelled hyderabad to ahmedabad and ahmedabad to hyderabad on 21st may 2018 through indigo airlines and my pnr is yeelnz - 6e 644.

I have couple of complaints regarding my journey and inconvenience caused.

1. Departure terminals at ahmedabad airport are changed without information. No announcements were made or displayed.
As per the boarding pass, terminal was number...

Booking ref no o9bwvi
Initially it was 4 persons ticket booked on 27/1/18 for ccu-del-ccu (21/4/18 and 24/4/18) (6e 417 and 6e 615)
Later one ticket was cancelled. Passenger name mrs annapurna bhattacharya.
Got a mail through the agent goldenbird travels where the refund amount shows rs 6492.
Now the agent says the refund amount is only 492 and sent me a page without having the letterhead of indigo.
I...

Everyone knows about the issue happened at mumbai airport and hyderabad airport on 14th may 2018 on account of hyderabad to chennai flight cancellation.

All chennai passengers were promised at mumbai airport that we shall be provided an alternate flight from hyderabad and we were force to board the flight.

As soon as we landed at hyderabad airport, ms. Shagun had denied in a very rude manner the same and asked...

I tried booking a ticket from guwahati to delhi on 18th may 2018 but the transaction, amounting to rs 8694 for two person with booking ref. Udh6qq, flight no 6e 558, has failed. I was subsequently informed by the customer care about the failed transaction. However my money has been debited from my account number.

Kindly refund my money as it has been about a week since my transaction failed....

Booking reference — fc13vp.. Name alexander amaidhi solomon
Flight indigo 6313 from coimbatore to chennai

Everyday flight from coimbatore to chennai goes late by 3 hours... Kindly refund the money or we will take it legal... Or give issue another ticket for the delay

Passengers are not taken careof coimbatore airport if the flight is delayes... Some action should be taken

Phone no [protected]br...

I booked flight ticket pnr ffbz5d indigo 6e706 hyderabad chennai in the name ramakrishnan and rajalakshmi while booking by oversight i put the date as 27/06 instead 27/05 within 5 minutes i approached makemy trip as i booked through them. I was offerd full refund if i book fresh ticket for 27/05 since the rates were high for me i canceled the ticket. Shockingly of the amount paid rs 4883 i got refund advice for only rs888 for the mistake...

Dear sir
Yesterday (21st may 2018) i had travelled through indigo airlines from delhi to trivandrum via bangalore. When i use to collect my baggage, i found my baggage losed. So kindly do the needful. Following are details:-

Babu/binish
Pnr : ffzzjd
21st may 2018
Del - blr - tvm
Tag number :-
6e [protected]
Flight : 6e 2297 & 6e 522

Trolly bag - purple colorbr...

I was seated next to a drunk male passenger, and i requested a change of seat. The leading lady took my request and never came back to me.

In addition, what was worse was that none of the flight attendants were providing corporate meals to passengers (Cmpl). They actually extracted money out of all passengers and when i asked for my corporate meal, i was ridiculed before i got my sandwich. I will certainly be taking this on...

I had traveled by indigo flight 6e 7211 from hyd to vga with my office colleague, i have checked in my new baggae in fast fwd service with a priorty tag surprisingly on reciept the wheel of the bag is broken and is fully scratched up.

Its horrible with you guys that such meaningless service ypu provide and is not bothered of passenger luggage.

I have connecting journey on forth from here and entire trip becomes...

I have booked air ticket from Bangalore to Cochin and journey date is[protected], PNR no is ACRYKZ. Due to declaration of high alert regarding nipah virus attack in Kerala state..hence I am not able to travel in this situation.. request you to cancel my tickets and refund the amount..as you aware it's health emergency and I can't travel there and put my life in risk... request you to do the needful at the earliest...

I had traveled by indigo flight 6e 279 from thiruvananthapur to bengaluru and further connecting flight 6e 566 from bengaluru to mumbai on[protected] with my daughter and few other group members...

(Pnr j9kr8s)

After reaching at mumbai airport it was found that the luggage i had booked in the flight was completely in a torn and damaged condition....

Flight 6E 676
Bangalore to Kolkata
PNR TEN62G
Date[protected]

Incident: Flight was delayed and boarding announcement made at 7.10 PM.
Indigo stuffs boarded us in wrong bus at Gate 13 which was for Mumbai and took us to arrival.
Recreated the boarding pass and made us pass through security check
Rushed through again to Gate 13
Upon boarding the flight at around 9 PM, i realized...