IndiGo Complaints & Reviews

11 may 2018 i was about to travel from vijayawada to trivandrum, but unfortunately flight delayed around 4 hrs, the flight had to start at 3:30 pm but take off at 6.50 pm. So the conne ting flight from bangalore missed. They rescheduled the travel from bangalore to trivandrum via cochin. But in bangalor airport the on board flight delayed because the captain was not reached. So the cochin flight was also missed... When i reach there the assistant...

Journey from delhi to pune. While check-in the luggage my dslr and one spare battery was inside check-in baggage. When i asked security person he allowed me to keep in bag only. But at end at the time of boarding i got call form indigo asking to visit the baggage counter. I asked i will do security check-in again but they refused and asked to dispose.

It is due to wrongly informed by security i lost my battery. I want that...

Sub: Complaint on Indigo airlines
Dear Sir,
This is Harikumar, a native of Kerala working in Dubai, UAE. (Passport no: K7247801)
I have a return ticket booked in Indigo for sector DXB - TRV -DXB with status confirmed (see attached copy of the confirmation) and I have used the initial sector DXB - TRV without any issues, where as upon my return trip from TRV to DXB, after issuing the Boarding pass (copy attached) and...

I have booked ticket for three passengers for travelling from chennai to vijayawada on your flight no 6e 7143 with pnr ngjh6a on 11.05.2018. The flight is scheduled to depart at 8.15a. M and we were asked to report for boarding at 7.30a. M. Further, it is written in boarding pass that gate closes 25 mins prior to departure. I. E 7.50a. M.

We reported at gate at 7.50a. M and ground staff had denied entry to boarding and behaviour...

Pnr pitfjx
Bhvm3u
Wku8re
Penpww
Please look into this matter urgently and refund our money rs 13000 for no fault of ours. For your information, your staff didn't assist us in best possible way. Instead they forced us to pay huge amount for boarding next flight after 5 hours in airport. Please change your staff who don't know basic courtesy to speak politely to any customer to whom you are providing service. While...

I have made a booking from goibibo.com for delhi to ahmadabad flight ticket for 16 june for 5 passengers with pnr no. 6e/pbk2gc. Mistakenly i made a spelling mistake in one of the surname as pati instead of patel. After calling and requesting for 2/3 times one of the senior person accepted to make the change and told me to email id proof of the person on email which i did immediately. Afterwards they denied that we cannot change the name,...

I was traveling with my family of 4 personal.
I have lost my baggage traveling from muscat to mumbai by indigo airlines on 10th may 2018 flight 6e 82.
Bag details - purple color /medium size /soft /wheels trolley bag.
Contains - clothes /food stuff /chocolate /candle/perfume /foot wear, etc. Approx weight - 17 kg.
U can call me on +91 [protected]....

Hi,

We booked a flight for 4pm pnr: mjeu4u as we have our wedding reception at hyderabad on 10-may and the flight was keep on delayed till 7pm and we are late for our reception. We are really unhappy with the service we are not even intimated regarding the final delay.
Being a frequent indigo flyer i have never expected this from you’ll, i am very much disappointed....

Today while travelling from dehradun to bangalore flight number 6e912 the ground staff misbehaved with me due to luggage overweight. Earlier they said ok we will adjust it with ur cabin luggage later charged me 1500 rs for the same. Moreover the lady on duty told me that u are not allowed to carry big purse. Are they suppose to decide the size of our purses also. Really bad experience and rude beha iour of staff...

Dear indigo team,
Today morning i travelled on your flight 6e-6918 against pnr gyliss.
However i got a rude shock when i collected my baggage at belt no 5 in kolkata. My bag was soaked with liquor and it was stinking like hell.
Someone's liquor bottle must have broken in cargo and unfortunately my bag must have soaked up the spilled liquor. Or else it may also be due to the. Negligence of your ground staff.
br...

Respected sir, i am frqent flyer of indigo airlines line last 7 years. On 7th i booked 5 tickets from pune to delhi and back vide booking no.6e3571 a320 and 6e671 a320 ref j8btkl while booking one name is erroneously. Typed asjyoti krishnamurthy instead of vatsala krishnamurthy. The same is informed immediately to your office but your office denied to cooperate me and directed me to cancelled the ticket and again book the same. Sir i requested...

Dear sir/Mandan,
Myself Man singh, from Bareilly UP., My mobile Sony Z2 missed, during travelling or security checking in Indigo airline.
I was travelled with indigo airline on 1st May 2018, from Mangalore to Hydrabad, flight number was 6E 7142 and seat number 7F, departure time was 19:05 hrs.
And again same date, travelled with Indigo airline on 1st May 2018 from Hydrabad to Delhi, flight number was 6E 766 and seat...

Yesterday 10:20 indigo from dubai, I was harassed and charged extra dhs, the indigo staff forced me to offboard for one kg of excess weight . Even after explaining that my checked in luggage was 23 kg, she forced me to wave my suit my laptop bag and Water bottle which I bought in duty free. This is the first time in my traveling carrier I was insulted in front of all the passengers. ONE OF THE WORST BEHAVIOR BY THE INDIGO STAFF. In no flight...

I have brought a lg led 43inch tv from sharjah to trivandrum on 16th april 2018. Now when i opened the tv, the screen is broken, what should we do. We took your flight so that our tv will be safe, but our tv is broken. Please make a solution for this issue. We expected a good service from indigo. We need a good replay for this issue, now we can use the tv unless the screen is changed. We are a bit sad about it....

This is to inform you that i, rajendra pisat was traveling from mumbai to bengaluru with a connectivity of indigo airlines from bengaluru to kochi.
There was a delay in landing from mumbai to bengaluru by indigo which makes delay in connecting flight to kochi. There was no information or escort available from indigo airlines to guide in a time of delay.

1. My family is travelling from mumbai in 6e 799 flight from mumbai...

1. Pnr-xbeghs (8 passengers) & pnr-uh8tuq (2 passengers) were denied to board 6e 298 flight from maa to cok on[protected] when we arrived at the gates by 6am. There was a delay in the security check for the ladies of this group but the boarding passes were given to all the passengers and when we arrived at the stipulated gate at 6 am we were denied entry.
2. Moreover we were charged for the next flight at the surcharge cost of rs.1000/-...

Hello there,

This is to inform you that i, vijay saini was traveling from blr to delhi and with connectivity of indigo airlines from delhi to bdq.
There was a delay in landing from blr to delhi by indigo which makes delay in connecting flight to bdq. There was no information or escort available from indigo airlines to guide in a time of delay.
Opposite to that the indigo supervisor collected all tickets of passengers,...

We had booked our tickets from pune - bbsr - pune 3 months in advance to avail cheaper fares. Our forward journey was hassle free via hyderabad and we had sufficient time to board our connecting flight from hyd to bhubaneswar. However, our return journey was trouble some as we ended up travelling 12 hours to reach our destination and ended up paying extra fares.
We got a call 2-3 days before our scheduled departure from bhubaneswar...

My pnr number : tc91sc

Travel date : 7th may 2018

I am travelling from ahmedabad to kathmandu with one stop at delhi.

I checked with customer care and they have informed that i need to check out at delhi domestic and again check in at delhi international. It is not kissable for me to take the luggage and carry it. I have two small kids traveelling with me.

Need a urgent solution.br...

My checking luggage was damaged while travelling from bangalore to pune on 29th april 2018. The pnr of this journey is b9drhf.

I handed over my duffel bag, which was in perfect condition at bangalore indigo baggage drop counter. However when i picked up the bag from the belt at pune airport, i noticed one of the handles was missing. I immediately reported to the one of the ground staff who was on duty close to the belt. She...