IndiGo Complaints & Reviews

Hi i had traveled on march 1st from chennai to delhi and my luggage was missing and wen checked it was sent to hyderabad where there was 2 days delayed to get my bag i want a refund it was inconvenience to my entire being without my necessary stuffs
Name shivani chobey
Traveled date march 1st
Pnr ejc87r
6e698 flight #
Mat sure you reply back @ [protected]@gmail.com
[protected]
And much annoyed...

Hello,

I was travelling from hyderabad to pune flight no. 6e 118 date 15 apr 2018 boarding time 21:20 pm departure time 22:05 pm
The pnr is rcku9m.
This is regarding the pathetic and disgraceful service given in the flight which could have lead to fatal and severe event.

The air conditioner was completed off. Nobody was ready to tell the reason and after asking given shameful and vague reasons...

Dear sir
I wish to inform that ondated 13th april i had a filght to nagpur from delhi. The flight number was 6e 135. I reached the airport at around 9:30 am. I was in a queue. When my turn came the checkin was closed and i was sent to another counter for check in. The lady at the counter said that i was late by two minutes and i was sent to another counter for rebooking. I requested the person to consider my case but he balantly refused...

I had booked my ticket for my son from jaipur to hyderabad on 18/5/2018, return instead of 30/7/18 by mistake we have booked on 30/5/18 through ease my trip on 7april 2018-n7idyb-pnr. Same waa brought to the notice of emt customer support. Emt advised us to talk to indigo and reschedule the return ticket to 30/7/2018, so that cancellation charges can be avoided. After confirming the same with indigo booking staff, they promised to refund...

This has reference to my recent air travel booked with indigo airlines for domestic journey.

On 12th april 2018, i had a return flight from mumbai to delhi, booked through indigo airlines, flight no.: 6e174, scheduled departure, 04:15 p. M.

I had no check-in baggage and therefore rushed to the boarding gates immediately. Due to usual mumbai traffic congestion followed by airport security checks, i reached the...

I wish to put forward my appeal regarding the inconvenience caused by the bad management of customer property by your personnel in charge of checked in luggage pnr rfq7fq on board.
I travelled from amritsar to bangalore on 1st april 2018 by flight no 6e478 leaving amritsar at 16.30 hrs. I checked in a traveler's bag having essentials of my travel. The bag had a minor damage underneath the bag which was marked with a red circle by your...

I and my colleague traveling from vijayawada to mangalore. Flight sedule departure time at 14.20 hours from hyderabad to mangalore. We reached here by 12 noon by indigo flight from vijayawada. 14.20 hours flight resheduled to 20.45 hours. Another 20 passenger from makka to magalore also suffering like us in hyderabad air port. They have not provided even drinking water and left us for our bad fate even after collecting huge ticket money....

Hello, i traveled yesterday[protected] from blr - del with pnr as d7ypml. I head earlier booked the flight for me, my wife and my parents. Due to health issues, my parents couldn't travel. I called customer care and they told that i won't get any money for the refund. I lost rs. 6000 in that which i can understand. It's my choice. However, i took more luggage (40kg) so that my parents whenever they travel next shouldn't have to carry more....

My mother was to travel from mumbai to lucknow on 14 the april, pnr re 9 vyz, and due to traffic jam reached airport 10 minutes after baggage closing counter, flight leaving time was still 45 minutes left and she was not allowed to board the flight giving reasons that she was late by 20 minutes. My mother insisted that she will leave the baggage behind still the staff was so non cooperative and refused straight away. No consideration for...

Pnr no. 6e-bf7qtd
1st passenger female 29 years
2nd passenger child 4 years

Hyderabad to indore flight.

Indigo - flight departure time 0455, check in time 0410, gate close 0430. Wife with child stood in line at 0400 which included indore+bangalore passengers. Wife reached at counter 0415. And check in denied. Wife requested, begged even for letting go as she was with child. Wife even said check...

We had really pathetic experience this time while getting boarding pass with indigo 6e82 on 11/4/2018. Myself-sunil joshi and my company colleague mr arif shaikh were having a box with some shared stuff (Household utensil). At the airport when the box was given for check in luggage by mr arif, the on duty supervisor mr abdul at muscat airport refused to consider it as his stuff because he seen us shiftng box from my trolley to arif's trolley....

One of your customer care executive nidhi employee code 5919 provide worst service today actually she didn't tell me about hdfc dinners club card is not accepted by your system but she swap it and my account is debited after debit transaction she told me that your amount will be reversed by 7-8 working days and because of this i am unable to utilize my limit of amt 4200/- that i paid as baggage charge which is also very high, i gave her another...

Hi there,

I was having a flight from varanasi to delhi which was scheduled for departure on april 06th at 20:55 pm. The flight got delayed by 4 hour and missed my qatar airways flight for doha (Fyi - i was having a flight for usa via doha)

Due to this 4 hours of indigo flight (6e - 991) delay i have to suffer a lot in delhi airport. I have to stay in hotel for 1 night in delhi and have to find the next available...

Sir/ma'am,

With reference to the trail mails, it is a reminder regarding the compensation for the sky bags trolly which was broken by the airport staff during my travel on 15 feb from lucknow to indore 6e 733.

I have been constantly asking for the compensation for the loss but no further action has been made from your side.

If the compensation did not get proceeded in a week then i will be going...

Hello team good morning

I am really dismayed in dropping this message to such an esteemed crew of airlines. I am frequent traveller and i choose to fly with indigo at all times because of the convincing coustomer service provided by the airlines. I am business men who has to travel quite often to hyderabad as i own my verticals there. So as far my knowledge is concerned the air hostess crew has certain principles to abide and...

Dear sir/madam, me and my wife had a flight this morning to trivandrum to attend the funeral of a close relative at kadampanad at 11am this morning. We reached the counter by 5.10am but the counter executives said it is closed and will not be able to give boarding pass. We reached the airport at 4.51am at the parking lot. Delay was due to the automatic boarding pass machine did not work. Inspite of telling them we are going for a funeral...

My parents (Amit bhattacharya/sutapa bhattacharya) were supposed to travel via 6e 822 from kolkata to bangalore. I am totally aware of the policy that you hold regarding timely departure. However, my parents are old and my mother being on high medication due to ailment had to go to the washroom.
My father was at the gate asking to wait for a minute, am sure this would not have delayed the flight in any case. We are educated people,...

When in emergency you need to carry extra luggage coz it's important and necessary need in emergency. I had to leave my flight coz no one tried to help or support me to board the flight.
They had no concern to customers problem. What kind of floor seniors l
Indigo airline has, very poor in manners, no hospitality and no supportive for time importance.
Very bad and rude behaviour. Obviously not good looking both by face...

I had a flight from mumbai to bangalore and a connecting flight from bangalore to mangalore in your airline on 7th april 2018 at 5.40 pm from mumbai. The flight took off late and i reached bangalore at 8pm. On landing i asked ground staff about the way to go to get my connecting flight they misguided me the wrong route i got a call asking me where i was and i replied i am at the airport only please send s crew to assist me to the flight....

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i apply for travel certificate from indigo air lines. So this complaint is about that.
I request for travel certificate but i did not get the same.
Please provide me a travel certificate.
Booking reference : oeylum
Email address : [protected]@yahoo.co.in...