IndiGo Complaints & Reviews

Dear sir / madam,

I am sorry to bring to your kind notice that i had to go bhubneswar from dehradun via delhi and i was booked your flight no. 6e-679/6e-6512 vide pnr no. Rewg5t.

I had reached dehradun airport counters at 11.50 am on 11th march-2018 along with my family after getting our bag security checked and all to catch the flight (6e-679) for 12.50 pm. But indigo staff didn't give the boarding pass and...

I was traveling on 12th march from kolkata to ranchi with my two kids, husband and my mother. While getting down from plane i couldn't find my one black color hand bag. I asked the cabin crew but they said to get down first. Then after getting down when i asked them to check they said they couldn't find. When i tried to get inside whil ppl where coming down. They didn't allowed me and asked me to check with the ground staff. When i checked...

I had booked my tickets from chennai to amritsar on the indigo site (www.goindigo.in) for 6th march 2018. Since there was no direct flight between the two cities, i selected the option of booking through multicity. The flight details are - chennai to delhi (6e 907) and delhi to amritsar (6e 894). I had paid for both the tickets together and had the same pnr. I did not add any services afterwards.

At chennai airport, on the...

I have booked a ticket from Delhi to Imphal on 1st of March but my ticket was not booked but my amount was deducted from my account . I haven't got my refund. I'm trying to call your customer care number but no one is picking up the call. I want my refund money. Before when I called the customer care they told I will get my refund in a week but till now I haven't got. It's been 10 days....

I have not yet receive my refund for the seat which was put on hold by Indigo and later shown as cancelled . Kindly refund the money . I had to rebook the tickets and pay again but thr previous payment money was deducted from my account and wasn't refunded . Kindly refund it soon . I he sent several mails but poor service that no one picks the customer care number and replied to mail...

Name: manoj
Email-id manoj. [protected]@gmail.com
Mobile [protected]
Pnr a7b8kl
Feedback complaints
Comments hello team, when i was travelling from delhi to chandigarh yesterday, your boarding pass attendant charged me money for laptop bag. I am surprised to know that for laptop bag as far as i know, there is no carrier charges separately for laptop bag. I have following complaint. I was carrying one checkin bag...

My flight number was 6e-694 from delhi to guwahati with pnr g8ydhy. I was refused entry at counter h8, terminal 1d, igi delhi, by attendant charu despite having checked in earlier with luggage that can be carried in the cabin. I repeatedly asked if there is a kiosk where i can print my boarding pass, but i was told nothing can be done, by a male attendant who's name i do not know. To top it, two people who were after me in the same flight...

Ref indigo flight 6e-515/525 on 27th april 2017 booked via makemytrip. This was a trip to jaipur (Jai) from bangalore city (Blr). It was a one stop connecting flight with a halt at delhi. Due to unknown reasons, the flight landed in lucknow and not delhi. Flight was halted for almost two hours in lucknow. Then we were taken to delhi from lucknow. By then your flight connecting to jaipur from delhi had already departed. The ground staff at...

I was travelling with indigo airlines on 1st march from columbu to chennai and my baggage and when i reached chennai i did not received my baggage at chennai airport. I approached the counter staff and they told me there is no luggage at chennai airport may be the luggage is not send from columbu. We need to check with the indigo columbu staff. I have been calling customer care few times and counter staff few times and until today there is...

I tried to book a ticket from delhi to portblair for journey on 24 May 18. While making payment amount was deducted from my debit card but ticket was not booked. When i contacted indigo customer care they assured me that my amount will be refunded within 3-5 days. Today is 8th day after the event and amount has not been credited in my account.
Bookind details:-
Date of transaction-01 Mar18
Date of journey-24 May 18br...

This is aminsohal sheikh from nagpur. I want to know about the interview which was held in nagpur at 29 jan 2018. I had cleared by 1st round and waiting for 2nd round. We haven't got any notification from indigo will you please send me the information about our 2nd ground. It's been around 1and half month from interview. This interview for nagpur, ground staff, security. Or shall i apply for another airline. Please confirm it and send me...

I tried to book my flight tickets in indigo. But it has been cancelled. This had been happening for 2 - 3 days, we are really worried. We had filled the details of our my family members but at last it is saying that "session expired" which makes us annoy and sad about this issue. I request the officers to take immediate action against this issue. Please accept this request.
Thank you
Your's obediently,
Thulasibr...

On 5th of march, i along with my family which includes my wife, my aged parents and my infant baby checked in kolkata airport for guwahati bound indigo on 05.03.2018 which was scheduled for 06.45 am, at around 05.30 am. We completed the security check and were in the lounge at the upper terminal. When we reached at gate no 23e at around 06.15 am for boarding, we were denied. The concerned staff there informed that flight was full and ready...

I was to travel from hyderabad to delhi and onward to chandigarh. I reported for check in at 0700hr instead of 0645hrs. However i was not allowed to board rhe plane. For the sake of 10-15 minute i had to spend 40000. I am a frequent flyer of indigo. I pleaded to the staff to request their heigher ups to allow me. The treatment given by indigo is not good. I have now decided not to fly with indigo....

Sir i left my spectacles on an indigo 6e -383 and i follow up the same in the transfer couneter in hyderabad and they didinot take it seriously as i am waiting by more than 50 minutes for spectacles and every one is saying that it is comming but didinot come yet
As i last i wanna say that ur service is very poor and irrisponsive staff and didnot take serious of the others stuff...

Hi,

I traveled from trv to maa on 3-mar-2018 in 6e 315 with my wife and two infants. Pnr - ejibre.

While booking the flight i paid 1200inr additionally and selected the seats 1b, 1c. I allowed booking those seats. While doing web check in also without any issues i was able to get my boarding passes. Also in the airport baggage drop their was no issues in the seats.

While on-boarding the flight,...

Just got a mail from the indigo airlines stating, i have been shortlisted for the ground staff interview which will be having 2 rounds and the venue will be richmond road bangalore, to ensure and confirm the availability, i need to pay 9500 for availing the gate pass and registeration charges which will be refunded.

Hereby attaching the images, is this true or fake??...

I'm a frequent flyer in this route. Last monday (26/02/18), i was travelling in flight no. 623, seat no 19e, pnr rhemfn departing kolkata at 6-45 am.in course of the journey suddenly i started feeling extremely uneasy. I was sweating profusely and was about to faint. I pressed the caller button several times but none o[censored]r air hostesses came to my help. Thank god, the symptoms subsided after some time. I then needed a glass of water to feel...

Indigo flight 6e 402 (Pune to delhi) was canceled 7 hrs before the scheduled time at 8:30 pm on sunday 4-march-2018 after getting a reminder message in morning to do a web checkin.

When contacting the customer care, i got various reasons for the delay like technical reason, bad weather, flight canceled by the pune airport etc. I were offered a alternate flight next day after talking to customer care for 3 hrs and no compensation...

Myself mr. Birendra jena while travelling from new delhi to bhubaneswar vide pnrt no-sj2t2u on dated 03.03.2018 i faced an unpleasant situation at the boarding lounge. As per the rule of the airline safety measures no one can travel with any battery driven equipment in their check-in baggage, but it can be taken with the hand baggage.

Now the pertinent question in my case that nobody from the baggage clearance department has...