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IndiGo Complaints & Reviews

2.7
Last updated Apr 20, 2024
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IndiGo reviews & complaints page 174

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R
rjkasr
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airport staff

Indigo is a collection of staff which are expert in torturing travellers, even ladies, mr praveen at delhi airport terminal 1, is a sadistic person, he is expert in torturing you, i recommend indigo management to hang a notice board mentioning ' beware of this dog, he may bite, he may stop you from boarding the plane, pravin very proudly states that airlines may go in loss, seats may be vacant, he will not allow you to board, even if you...
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ms.sarkar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate

Dear indigo authority,

This is to bring your kind notice that i have tried to fetch my travel certificate from your website on 11/02/2018. Since 11th feb, i have contacted your customer care representatives almost ten times to avail my travel certificate but they have informed me that my travel pnr does not exist in your data. On 11/02/18 they have filed a complaint (Complaint id: pjygxh) & suggested to wait 24-48 hours. After...
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R
Reddy Dhanumjaya Rao
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpml facility

Address:Dakshina Kannada, Karnataka, 575006

E ticket airline pnr b8iqri, journey from pune to hyderabad to mangalore. 6e242, 6e7101, first flight they have not provided cpml and when i asked in 2nd flight, they are telling that cpml is for earlier flight. Finally no cpml in both flights. But your charged including cpml. Injustice. Reddy dhanumjaya rao. Corporate meal. Corporate booking hpcl thru thomas cook....
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S
Sanjayskytec
from Titlagarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled but airline refuses to accommodate in alternate flights

Address:New Delhi, Delhi, 110058
Website:INDEGO AIRLINE

I had booked three tickets under two different bookings using make my trip.com website

1. Pgtyka sanjay thapar & sangeeta thapar flight 6e-672 etd pune 23.30 for delhi

2.. H8gd4v ms ankita thapar flight 6e-672 etd pune 23.30 for delhi

I received the message that flight is cancelled for operational reasons. I was not able to find an alternate on idgo website as it was not connecting. I went to the...
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B
Biju Purayil
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ploy to extract rescheduling charges

I (Along with my mom and cousin) had a 610 am indigo flight from bengaluru to mumbai on 13-feb-2018 (Pnr: pgpdxq).
I arrived at the airport at about 510am and proceeded to the indigo desk, where i was issued the boarding pass and was casually advised to proceed to boarding fast without any emphasis that there is any possibility of me missing the flight.
I was at the security check for around 15-20 mins during which the indigo...
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@rajeshsharma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non cooperation of the indigo staff

Address:New Delhi, Delhi, 410010

Indigo pnr vhhwva - 6e5268/ 922, 17feb delhyd/hydbbi,[protected]/[protected] hrs.
My wife and a 2 year old son were seated at the gate for boarding 6e 5268. She asked the staff about boarding but they said it's not time yet. We will call. However when she went again they said gates have closed. The luggage has already checked in and there is a connecting flt from hyderabad to bhubaneshwar. Now they are asking them to pay an extra amt...
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D
Deepanshu Kadam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:122001
Website:www.goindigo.in

Hi my name is chaman kadam, my pnr no. Is m6l6tb indigo flight 6e6698 from pnq to del on 5th of feb 2018 has been cancelled by you and my refund of money is not processed till yet.
I talked to mukesh on 3rd of feb and confirms my cancellation of flight and ask for the refund and he assured me of getting rs2600 refund in bank account in 1 week but my money has not been refunded. When i called indigo to enquire about the same they told...
+1 photos
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R
Ravi Masurekar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket print out charges

I along with my colleague booked the tickets online and travelled from mumbai to banglore on 9th feb 2018 flight no.6e199 at 06:05 am. The details were on our mobile but due to some problem i could not show the details on my mobile. We did not have a print of our ticket so we requested counter staff to give us a printout. He was polite and cooperative and gave us a printout. We came back from banglore on 11th feb 2018 flight no. 6e456 - 05:05...
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S
sahu010
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation for damage bag

Address:Jabalpur, Madhya Pradesh, 482002

Sir
my family was travel in yr flight dt.27/12/2017 from chennai to mumbai the boarding member care less with my luggage my bag was brocken ...
in airport the airport authority was promise to me for compensation rs 1000/-one thousand rs only, as per promise and as per a letter ''property irregularity report [ pir] ' the attachment are enclosed......
+2 photos
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N
noella P
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deliberately delayed at check in counter

Address:Mumbai City, Maharashtra

M7wmhy thats the pnr for my mumbai chandigarh indigo flight on 16th jan 2018. My friends travelling with me had arranged my boarding pass at mumbai airport and directed me to collect it from counter no. 30 as i had done a web checkin.

Due to heavy snarls and some unexpected processions, metro work etc, i landed at the airport and made my way to the counter at 1055 am for the flight at 1140 am. The lady staff at the counter...
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K
Kumarchaudharysanjay
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mishandling of baggage

To
The Sir/Madam,
I am a regular indigo passenger. I was traveling from guwahati to kolkata on 08/02/2018 on flight number 6E 596 at 1425 IST, seat number 9D seq number 104. I put duffel (blue color) bag in the check in baggage, but when i reached kolkata i couldn't find in the respective baggage belt. When I approached indigo customer service desk they informed me that my baggage was mistakenly sent to Bangkok. At that time...
+1 photos
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P
Projjal Ghosh
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

completely torn bag while receipt at bhubaneswar

Address:711201

I have traveled today morning through flight no. 6e-375 from kolkata to bhubaneswar. While reaching at bhubaneswar, i have bag had completely damaged. Also, wheels are completely broken. It is not even in a position for further travel.
While complaining on your arrival desk, lady ms. Shabana has addressed the issues after waiting for 2 hrs. She replied, this damage was done at kolkata airport & offered rs. 500 as compensation. Is it...
+3 photos
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D
Dunga Dunga
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss bag

Address:500042
Website:www.goindigo.in

My name's ramachandra i have traveled from cochin to hyderabad my flight was connected flight in bangalor.
After reaching my hyderabad destination indigo people said your bag is in ahmedabad it will comes tomorrow.
All my things are in my bag like clothes, medicine and all.
I am from visakhapatnam nothing will be there with me.
So who's liability for this who's responsible for this....
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A
anupamago
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage lost

Address:Visakhapatnam, Andhra Pradesh, 530017
Website:indigo

Respected Sir,
My name is Anupama Goyal. I boarded my flight from Kolkata in 6E512 to Visakhapatnam on 14.02.2018 and it is via Bhubaneshwar. My luggage has been misplaced and my name tag, which is attached to the luggage while boarding, has been attached to the wrong luggage. Also my luggage weight crossed the limit which is 5kgs, I was charged 1500 for it. After I landed in Visakhapatnam, I did not receive my luggage from the conveyor...
+2 photos
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R
Rohit Jathar
from Gagret, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non cooperation from the airlines

Address:Mumbai City, Maharashtra, 400104

I was suppose to travel with my family on 10/2/18 from mumbai to delhi my flight was of 8.35am bearing number 6e205. As due to the delay from the airport authorities checking we were hardly 5mins late from the time limit of 45mins prior check-in time and they closed the boarding gates.. The representative from your airlines mr. Charles at mumbai airport was very rude n he dint even added an effort to help us... Then we were asked to meet...
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P
Purushothaman Rajarathinam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing spectacles

Address:600045

Ref: pnr no. Zkc55e rajarathinam purushothaman
Travelled on 13.02.2018 by 6e 613 delhi to chennai seat no.17d
I have left behind my spectacles (Purple optics),
I have already lodged complaint over phone.
I am badly in need of my spectacles as am at the age of 65 senior citizen,
I very much appreciate your efforts in locating this and informing me.
Thanking you,
Email id [protected]@yahoo.co.in...
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T
Tulika Majumder
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bag torn in check-in luggage also no proper service given

Address:Kolkata, West Bengal

My bag was torn totally in chck-in luggage of flight delhi to kolkata (6e-693)

Firstly my actual flight got cancelled and this flight was scheduled after 3 and a half hours.
Secondly, my bag was torn totally in check in luggage
Thirdly, when i had complaint in the airport arrival section... They made me wait for 3hours and gave a compensation of only rs500 for all the damages.

Ps: poulami mukherjee,...
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S
Sabrina Yesmin
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancellations and cheated and forced accommodation in cheap hotel

Address:Kolkata, West Bengal

I was travelling from Bangkok to Guwahati via Kolkata on 8th Feb 2018, when I landed in Kolkata I was informed that my flight to Guwahati is cancelled and that I along with my family of 6 people will be accommodated only on a afternoon flight next day ( I had to miss work) .Then the customer coordinator Mr. Abhishek at Kolkata airport showed us photograph of Hotel majestic suites and said we will be accommodated there for the night but when...
+3 photos
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I
indigo2015
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rectification of registered email id and issuing travelling certificate regarding

Sir/madam
I had travelled on dated 26/12/2015 from delhi to srinagar by indigo flight no.6e-551 whose pnr no. Was uycl5g. And passengers name were
1 mr. Virendra kumar rangari
2. Mrs. Jyoti rangari
I need a travelling certificate for the travelled flight. As i talked for this in your customer care toll free number where i was informed that my registered email id was [protected]@gmail.co in your record which...
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kuldeepmahe01
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

Dear sir/mam
This is with respect to my travel by indgo from banglore to jaipur pnr: qbhwvc.
I was supposed to board flight at 6:05am indigo but i was stopped by your person at gate 8c due to power bank in my bag.
This guy made me stand at counter for 15-20 minutes then lady came and told lets go to counter 33. While going this lady was talking on phone to some of her friend or relative (As i heard her talk) she was...
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