IndiGo Complaints & Reviews

Main sanjay kumar chaudhary indigo airline ka regular passenger hu.
Abhi tak koi answer nhi aaya indigo ki taraf se...

Mera journey guwahati se kolkata indigo flight no-6e 596 pnr no-i7mygl dtt[protected] ko tha. Lekin mera flight 04.00 hours delay hone ke karan mera flight guwahati se lagbhag 1950 ist par take up hua. Jab main kolkata airport par pahucha to malum chala ki baggage belt no - 02 se milega lekin mera baggage...

Dear sir/madam,
I am a regular traveller by your airline since the time of its launch.
Off late i am the victim of repeated flight cancellation from your side due to which my travel plans have been affected quite badly.
On 17.01.2018 i had booked from nag to blr and onwards to trv. But at the last moment i got intimation that flight was cancelled and hence i opted for refund.
Again i booked for travel from nag...

Travelled in flight 6e-528 from new delhi to lucknow on 13th february 2018 with pnr eg86pa. Airline destroyed my checked-in bag to the point of making it useless. The luggage was unfit to be loaded in the conveyor belt, and was dumped in one corner of lucknow airport without anyone bothering to even inform me. As it was the last flight arriving in lucknow airport the airport did not have any indigo or aai staff available to make a complaint,...

I've received an email from a person named sudhir shrivastava who claims to be hr at indigo airlines gurgaon saying they have a job to offer me and are asking me to deposit certain amount as security. I think this email is fake and that's why i thought i should reach out indigo to tell about this.
I'm attaching the image of the letter i received.
My email is apoorva. [protected]@gmail.com
Thanks....

I have booking my indigo flight ticket. But my spouse name after marriage no id proof but i have marriage certificate but only indigo airline not accepted marriage certificate id. I done request change name and given marriage certificate and old name aadhar send indigo mail. My spouse name change request pending and pending my issue. No solve airline costomer....

09th february 2018, goa airport, we were 21 passengers travelling together having tickets spread over 3 pnrs (Pnr - xgjvyq, vyr8rs, m9u29c). Our total luggage was weighed together and it exceeded by 5 kgs. We requested to allow the same considering the large number of passengers, but your manager ms denise did not allowed a single kg and charged rs 1500 for 5 kg. Further she employed her total team to check and weigh our hand luggages to...

I have miss my flight at 18th feb 18 from mumbai domestic airport to delhi via raipur. My pnr is sbucyc and returning flight was at 27th feb 18 from delhi to mumbai via nagpur. So my total coast was 14, 000. While i missed my flight one of the employees of indigo tell me that all money was not returnable. So i am requesting you that please return my money, i am from middle class person doing job. Please i am requesting....

My pnr no. Is cbj4mj. I had to travel to singapore from chennai. During my onward journey. I boarded the flight in couple of minutes i suffered insect/bug bite. This all happened even before the plane could take off. Due to the same i was very uncomfortable throughout the journey. The hostesses also gave some medicines but apart from that there was no other support. The most uncomfortable journey i ever had....

Dear team indigo,

I am writing this email to express my grievance over a very horrible experience i had today with indigo airlines. For the last 10 years i have been a regular flyer with your airlines and had a very nice experience till date. However, my perception has been affected after today’s experience with your staff and members.

I had a flight booking from bagdogra to kolkata (6e-534 – pnr no. Rhnz9k)...

I am an indian soldier posted at srinagar. Today i am traveling in indigo flight no 6e 576 from sxr to lko. You know that the life army personnel is very tough. I have to carry all my personal items also uniform during leave. When i went to counter to collect ticket my luggage weight was 4kg more than authorise. I request to mr zunaid khan who was on ticket counter to merge my extra weight alongwith my subordinates but he didn't do started...

I had booked a tickst for 21st march 2018 from mumbai to kolkata through indigo airlines website. The amount worth rs. 3505 was deducted from my account and it showed that the payment is successful. However whrn i recieved my itineary it shows the status as needs paykent. After talking to your customer care service they have extended my hold period till 28th february 2018. Please refund my amount at the earliest. Transaction id 64bf3036ae[protected]....

Dear Sir,

Greetings for the Day!

I am writing to bring your kind attention towards the problem i am facing aftering booking my flight with Indigo Airlines.

I, Piyush Asija booked my flight with Indigo from new Delhi to Dubai on 20th Feb 2018 accompanied with my wife (Anita Kamra Asija)

When We reached at New Delhi Airport, We came to know that the server of the Indigo is down and...

Was travelling from a indigo flight yesterday from bangalore to chennai and then to jaipur.. I thought indigo being such a trustworthy brand i would always travel by indigo even if had to give a higher price for the flight but yesterday while traveling, the suitcase which i had checked in and which was locked came to me in jaipur unlocked.. Everything was there except an expensive watch which was gifted to me in marriage.. I always use to...

I was travelling from chennai to port blair on 24th feb. However due to death of my uncle, i had to cancel the tickets. Even after providing all the documents to prove the blood relation between me and my uncle, the resolution is not yet provided. They have not even replied to a single mail i have sent them. After calling to their customer care, they keep me on hold for almost 30 mins, ask to re-send the mail with all documents again and...

This is to inform you that i, sunny prakash s/o sh. Yogender prakash have traveled from delhi to doha on 20.02.2018 by indigo airlines flight no. 6e1701, booking reference y6uerr (Morning 01.50am flight) with one no baggage, but when i have arrived at doha airport, i am unable to get my luggage.
I have immediately complaint to concerned department (Complaint ref no. Dog6e10847/20feb18/0148gmt, they have confirmed that due to some...

Pnr number-bfqvwq
When the flight was ready to fly, large amount of pollution like something was burning and smell came in the flight.
I and my 3 friend's had an urgent meeting in dubai and the flight has some technical problem. Someone is waiting for me at dubai airport and due to this problem, there can be a huge loss in my own business. Its very bad services you are providing.
I need to inform you that i am going to...

I purchased new trolly to gift someone. As it was my check-in luggage and there were some glassware so at the time of check-in i informed the person to make it fragile and he did but when i received my bag at destination and open the bag at home it was damaged. It was not happened for the first time with me. Everytime my bag got damaged. I can't tolerate this everytime....

Main sanjay kumar chaudhary indigo airline ka regular passenger hu..
Mera journey guwahati se kolkata indigo flight no-6e 596 pnr no-i7mygl dtt[protected] ko tha. Lekin mera flight 04.00 hours delay hone ke karan mera flight guwahati se lagbhag 1950 ist par take up hua. Jab main kolkata airport par pahucha to malum chala ki baggage belt no - 02 se milega lekin mera baggage belt no - 02 par aaya hi nhi to main kolkata airport ke customer...

My friend and I are traveling to Chennai on Business on the 21st of Feb. We decided to fly Indigo airlines as we've generally had a good experience flying them in the past and their rates were competitive (I checked several websites). I found the lowest fares on the indigo homepage and decided to book my tickets there.
I selected my tickets, skipped the parts with the ad ons (food, special seats, insurance, etc..) My ticket total...

Ref pnr ngnr9n flight 6e - 873

Indigo refused to onboard though entered airport at 5.15 am. There was a long queue to collect boarding pass and finally refused boarding.
Have seen other people who came late, one lady who’s flight was at 7.05 and she allowed to board /check in at 6.40.

A staff named vaidyanath (Who is supervisor) misbehaved and mentally harassed by arguing extremely rudely. I am not...