IndiGo Complaints & Reviews

I am sorry to bring to your kind notice that I travelled from Bengaluru to Kolkata on 11th NOV 2015 and booking reference YFBDGH. the baggage carried was damaged and the handle was broken and unable to get the broken part on arrival at Kolkata by the staff at the arrival hall . she confirmed that she has taken the photo of the tag in the baggage and assured me that I will be getting proper response with regard to the compensation for...

I had booked a single trip from Lucknow to Ahmedabad with indigo airlines. For one trip I was alloted different PNR and boarding pass for Delhi to Ahmedabad wasn't issued to Me. Thier online web checking system was showing error all the time. From Delhi airport my flight departure timing was at 11:10am. I was in que for boarding and reached the counter at 10:35. They took my luggage n after few mins returned me by guiding to another counter....

On 29th Nov, 6 o[censored]s reported at 9.35 for 10.00 am flight in Hyderabad to CHennai. We were not allowed to board the flight, the behaviour of manager at the counter Mr.Shamit (not sure), was rude. I think they gave the seats to other people. His Manager Mr.Rajkumar was polite but could not help us. They asked us to pay 43K more for the evening flight. When posted in twitter, we got the call. When we gave the PNR No., they could...

Yesterday we reached at 13 hrs at goa air port for 13.55 flight for mumbai as while going to go there was luggage scanned and took stright to cargo n allow ed boarding however while return journey at 13.1o hours they told check in closed as scanning is essential they insist us for reshedule flight at 14 .40 hrs they that is your administrator. Made time pass and left no option though I m work ing as supertendent service tax mumbai if made...

I booked return flight ticket on Chennai - New Delhi - Chennai sector for 30th Nov15 departure from Chennai on 6E487 and return from New Delhi by 6E443 on 11Dec15. Even seat selected 14A and payment made on website for fare Rs.8636/=as it was confirmed by IndiGo at the time of booking. Payment confirmed by Amex EzeClick vide Reference Code 162022 at 4:53 hours on 27Nov15. PNR V2PJTR Despite 6 calls to IndigGo call center, (including second...

Dear ma'am/sir, This is to bring to your kind notice that i had booked my flight ticket in indigo airlines dated 28/11/15 from Kathmandu to delhil in flight no.6E32 but was not allowed to enter the airport inspite of showing college id card and photocopy of my citizenship..and due to which i could not travel .So, i request you to kindly refund my amount to avoid futher action against your airlines. waiting for your further positive reply...

I had a indigo flight on 28-Nov-2015 from Hyderabad to Mumbai which was schedule to departures on 5:45 AM. I reached at 5: 20 because airport bus was late but I was denied boarding. I already did web check-in and had the boarding pass. There was no luggage except hand bag. Still I was denied boarding. I requested them that it is very important or me to board as I had a very important interview to attend in Mumbai. When I enquired about the...

Hi sir/ madam, i have booked indigo flight pnr no.GCKW2K from bangalore to varanasi, as my 850 rs ducted while adding meals but i did not got any meals.as they told to refund money withinn 3 days, but its very much more than 4 days.but i still did not got refund of money. Plz take care, Regards, Yogesh...

I was travelling to Muscat from Mumbai on 21st Nov.2015 and alotted seat 14 E.After completion of boarding i requested to sit on 12A.One of the crew said ok you can, . without informing me that you have to pay for it.Than suddenly a camando style hostess came to me, by the time i was almost sleeping and said this is paid seat, than my husband replied we have taken permission and nobody informed us.She replied she only sent me and told me...

We were travelling from bhubaneswar to Kolkota by flt. no 6E 557 and then from kolkota to Guwahati by flt. no 6E292 on 19/11/2015. Dep. time was 4.10 pm at kolkota. we were four persons with three hand bags of total 13 kg weight. one of the hand bag was 9 kg. The on duty young lady who issued boarding pass no 5ABCD did not allow as hand bag rather she argued very badly. she was very rude in her behaviour. Such type of rude behavior will harm...

I Travelled on 22/11/2015 IndiGo Flight 6E517 Seat 4A Delhi to Ahmedabad, I was carrying a wooden Photo frame of Sai-baba which is not allowed to taken in Cabin and asked to put as Check-in Item, they marked it as Fragile, I requested them to take care as glass is there and frame also wooden but, on arrival I found Glass and frame both broken, I gone to attender at Ahmedabad and shown the lady the frame and glass broken which properly packed...

It was very pathetic experience. I was travelling today for a business trip from Pune to Hyderabad by flight 6E 497 dated 23th Nov, 2015 with Pnr M5J42S. I saw my bag falling while getting loaded on the air plane. When I collected my luggage on Hyderabad airport, it was damaged, the handle is damaged and the cloth of the bag is also torn which will eventually make it for no use. In addition, I also found that the seal of the bag was also...

Request for ticket cancellation West Bengal Poultry Federation Nov 21 at 12:59 PM To [protected]@goindigo.in CC Bikas Sarkar Message body Dear Sir, We want to cancell the ticket as follows: Name of Passenger Flight No Date From To Booking Refference No Bikas Kr Sarkar 6E348 25Nov'15 Kolkata Hyderabad YBSHUT Bikas Kr Sarkar 6E539 26Nov'15 Hyderabad Kolkata YBSHUT I have mailed to [protected]@goindigo.in on 21st Nov & 22nd Nov/'15...

I was traveling from kolkata to mumbai on 29 octo 2015, but at the boarding pass counter, the staff engaged himself in resolving other customer's issue, and took a lot of time. Which causesd me to miss the flight, as the staff carelessly attended me late....

My daughter, who is a student, was to travel alone from Bhubaneswar to Kolkata on 01.11.2015 at 7.20. She joined the check in queue, after completing baggage x ray, before the reporting time 6.35 (45 minutes before scheduled flight time) but could not complete the process of baggage hand over before the reporting time due to the passenger before her taking more time. At that time no last minute announcement for that flight was made as is...

Sir/Madam, The complaint is regarding the repayment of the amount that was deducted during the booking of air ticket through netbanking. I have travelled in Indigo flight - 6E 242 on 22nd october 2015 from ahmedabad to mumbai. The PNR number is CFNWQR. when i have added the name of infant Mr. dhyan two times a total amount of 2000/- was deducted but the money was not accounted. Nearly 7 times i have called to the cutomer care...

We Mulabagal Gopalrao& Mulabagal Subhashini booked tickets from Hyderabad to Bangalore by flight no. 6E457 at 6-10a.m. on 14-11-15. we reached ticket counter at 5a.m. (1hour 10 minutes before scheduled departure). We had one check in baggage. After collecting the boarding pass(seat nos. 14A&14B), we passed through security and then proceeded to the gate. It was 6 a.m. then (10 minutes before scheduled departure). To our surprise the gate...

Hi, I have booked a one way ticket from Goa to Hyderabad for Saturday 28th November 2015 through my SBI debit card today (12:00 AM, Saturday 21/11/2015). I made the payment through my Maestro card, though my bank account have been debited for Rs 6200 INR. but i received an error saying the ticket have not been booked. I contacted customer care and re-booked my ticket through my other debit card, which is confirmed and i...

Dear Sir, I had booked tickets for Mumbai-Delhi sector dated 28 Nov 15 and Delhi-Mumbai sector dated 1 Dec 15. My PNR is TDLRYN. I had requested for cancellation of one passenger for one sector. But the customer executive Mr. Sandeep cancelled the full ticket. I called up Mr Sanjeev Ramdas, Executive Vice President Customer Service and Operations Control and asked him to look into the matter. As per his instruction Mr Mukul Jain from...

My name is Shree Sule (PNR #VETZ7H) and I was traveling with my family through Indigo flight 6E-172 from Ahmedabad to Mumbai on 16th November 2015. I had two bags checked out which one bag was specifically marked "Fragile" (tag # 6E[protected]) The bags were unpacked immediately after reaching home and to our disbelief we found most of the valuable items within the bag marked as fragile broken (images are attached with this mail). [protected][protected] above...