IndiGo Complaints & Reviews

Dear Sir,

I travelled from your flight Indigo 6E 151 on 18 November 2015. My PNR Detail is X9LBYZ.

This was the most pathetic experience I ever had in past by travelling in your airlines.

I checked in with two baggage at the time of boarding in Jaipur. When I reached Bangalore I got to know that only one Baggage of me came in the Flight. When I reported to baggage claim counter at Bangalore, they...

I am akanksha I was there in the airport 50 mints prior to my flight and was there in busy in checkin I am very upset that they took time in checking and scanning my bags and then when I went too bag drop and for collecting my boarding pass I was told that I am late and was not given my boarding pass...the staff behaved very abnormal which was nt at all expected. No announcement or such was made. ...and a lady in counter named (kambai) and...

Respected Sir and Madam, I Dr Rohit paliwal am a regular and loyal customer have made plans to travel from delhi to mumbai on 29 th of november 2015 with INDIGO airlines ticket attached herewith with the booking reference number B3WP3V. As anyone in our country would i chose a ticket that was best priced and suited my budget.(which was apparently a discounted special offer ticket although there were other ticket at the same fare but...

HI Team, I would like to bring into your notice the THEFT that has taken place by breaking the lock from my Luggage bag after it has been submitted at secutiry checkin and collection of Boarding Pass.(at DELHI T1 D Airport) Theft was done from wallet kept in the luggage bag : Cash 18, 000/- (INR 8, 000 and GBP 100 Pounds) I was travelling from Indigo Flight Indigo Flight 6E 703 Date : 15th Nov 2015 Time : 2200 Hrs Airline PNR...

I took a flight today morning - 16 Nov 2015 - Kolkata to Bangalore - 6E 379. When i received my checked-in baggage at Bangalore Airport - I found that my Suitcase (fabric suitcase) is tron on 2 corners and the lock is completely broken + the suitcase came up a bit wet. This is completely unacceptable - My suitcase is now completely useless - I still have the lock and the suitcase - the corners were ripped and the lock - strong metal lock...

I missed my fight on 14 nov from kolkata to Raipur due to boarding counter rush. My Pnr no was M7ZEPC. I need my money return.It was not m fault, i was standing on a line to get a boarding pass but there was a long line of passenger still waiting to get there boarding pass and i got late by 10 min. after that a lady came to me of indigo airlines and take me to an another counter of indigo. Then i showed my print copy to the counter person...

This is to bring to your notice that I have been a patron of the Go indigo airlines from years now and had been using the services regularly but to my surprise I had faced very reckless handling of my check-in baggage during my international travel from Nepal to India.

My travel details are as under:
Name: Amit Mathur
Date of travel: 16th Oct
Nepal (Kathmandu) – Delhi
Flight No: 6E 32,...

Dear Sir,
My co brother, Mr. Ranjith and my sister in law, Mrs. Lakshmii Ranjith had a confirmed round trip ticket on Indigo Airlines, KOCHI-CHENNAI-KOCHI, being the trip. They were supposed to return to Kochi from Chennai on November 17, 2015, by the 06.20 am flight from Chennai. Detailed Ticket has been attached.Entire Chennai City had been thrown out of gear for the past 3 days due to torrential rains and most roads are flooded...

I was returning back to Mumbai from Delhi on 16th of November, 2015, from the 6:30 flight of Indigo, 6E 183. due to the heavy holiday rush, I got terribly stuck in traffic outside the departure terminal. Indigo customer service help named "Lakshmi" was so so rude that I cannot even put it into words! for the first time ever an airline asked me to put my laptop bag on the weighing scale! when I complained and said that this has never happened...

I was traveling from Delhi to Ahmadabad from flight no 6E 157, with my family, the check-in counter girl/lady was behaving so rudely with me regarding I'd for my children. She also taken our boarding passes and kept our luggage on hold and asked us very rudely to go and bring IDs of children. I was also surprised that she was asking birth certificate as photo id???? While traveling from Ahmadabad to Delhi they have allowed me. Why such...

I am surprised that Indigo charged me extra for personal item. This means you will be unable to transfer to International airlines which has Checkin, Carryon and a personal item. I wasted time, money and effort with the staff at BBI airport in Bhubaneswar to convince this is what the international airlines rules are but had to pay or they were not letting me in. Seriously!...

I am Pooja Jagushte from Bengaluru. At a time when all those in authority and at the helm of affairs are talking anout taking the nation to the next level of advancement, I am pained to report that I have had a very bad experience at the hands o[censored]ntrained and highly irresponsible staff of a very leading airlines, Indigo.
Along with my 6 month old daughter I took Indigo flight no 277 from Bengaluru to Chennai at 19:20pm and reaching...

Hi, Booking reference : L6ZBVF This is in regards of my most worst experience with Indigo! So worst that I am trying to reschedule my 2 pre-booked tickets from Hyderabad to Goa and Hyderabad to Delhi to some other flight. And its not only me who is rescheduling, along with me there are 2 others who wants to reschedule after hearing my feedback. I have booked a flight for 7th November 2015, with departure time of 7:45 . I reached...

I travelled by Indigo airlines on 07th Nov to Goa with my wife and infant daughter on PNR ZB9BMG and flight no.6E 341. First since traveling with infant they didn't allow me to do webcheckin.( I booked through make my trip), The flight was delayed but didn't get any information, we reached airport and made to wait for hours with infant. Then on landing in Goa, in night ( 09.30 pm) I found out my one of the suitcases( hard top expensive) is...

I got one call from mob no [protected] and he told me i m calling to indigo airlines and he want to know my account details when i m not giving him details of account he misbehave me and said complaint kyon dalta h jub jawab to dena padega tujhe aur bataana b padega. these lines he said to me and said me amount block kar dunga details dega to paisa milega warna ghumta rahega. this is the way to speak a customer. very shameful mayur...

I send mail for my refund amount to u. one call come to me and want my account no i told him i dont know u r u employee of indigo or not then he misbehave me on call. Then i send u again a mail to misbehaviour. then another call came to me i told him too i dont know u then how can i give my personal account no details. sir, i again request u to dont call me again for this enquiry. again another call come from mob no [protected] and he want...

I complaint to u for give my refund amount of cancellation of ticket, one call came to this mob no [protected] and he want to know my account no i told her i m not give u my account no then he said me that i m talking to indigo airlines. i said her i am not knowing u how i can give u my account no so he misbehave me and he cut the phone. i said him that check your status where u receive the amount of booked ticket, so please credited refund...

Dear sir/madam I availed ticket namely Mayur Kumar Chaudhary booking reference no GBQGND dated 10/10/2015 from Varanasi to Jaipur. But due to some personal reason i cancelled my ticket on 09/10/2015. Ticket was cancelled on same day at varanasi airport and staff of your company said me that refund amount will be send on your account in 07-10 working days, but there is a month to go my refund amount will be not credited in my bank account....

Hi, I want to share a very bitter and most ridiculous experience with Indigo Airlines, Bangalore which happened in my travel by Indigo 6E 394(Bangalore-Delhi) on 6 Nov 2015. My flight was scheduled to depart at 6:15pm and I reached the Indigo check in counter just 45 mins prior to departure i.e. 5:30pm. There was a long queue at the counter and since I had to check in my luggage, I asked the lady at boarding pass counter to check in...

My self Keshav a=Agarwal and My friend Rajesh Mishra had booked IndiGo Flight 251for Oct 28- with Confirmation #RGEY3B New Delhi DEL to Gauahati GAU 5:35 AM -7:45 AM. We checked in at counter around 4.35 a.m. on 28 Oct 2015 and Mr Gaurav was there. He told us there was 20 kg excess luggage and we would be charged Rs. 250 per kg and we said immediately we would reduce luggage and give to dirver and with 5 to 7 minutes we did this and he...