IndiGo Complaints & Reviews

My wife (Pregnant ~ 3Months) along with her mother had to travel by 6E 288 which was bound to Visakhapatnam at 5:45AM. We reached airport and reported at the counter by 5:02AM. The arrogant lady denied boarding saying that the check-in is closed and you have been delayed by 2 minutes. We pleaded a lot asking to consider as she was pregnant and had to drive slowly. Ruthless uncorteous indigo staff denied and asked to pay 4500 for each passenger...

Hi, my parents were travelling by flight 6E-433 PNR BBKMHA on Jan 9, 2016 from Bangalore to Bagdogra via Kolkata. Due to bad weather they were deboarded at Kolkata and offered a refund of the Kolkata-Bagdogra travel part. But Indigo official claim that they took the full flight which is utterly incorrect as I had to book them a train. Numerous calls to the call center has not yielded any result. It is not about the amount that am concerned...

I have just booked a ticket in Bangalore Mumbai sector for[protected] however, the date of journey got changed in the system to[protected]. Despite having seen the date of journey by THREE ADULTS dults, I am not able to comprehend how the date of journey got changed. An amount of Rs.3301/- got debited to my wife's bank account. However, while cancelling the booking I have got a mail SMS confirming the cancellation and there is no mention...

This is to place a complaint against your ground staff in chennai who were handling baggage for 6E272( PNR G6GJTS & ECPVXN)today - 14th jan, 2016. We had checked in 4 check in baggages and while we were waiting, inside the aircraft, for take off, one of your ground staff came specifically to me and enquired on the number of baggages that we had checked in. And confirmed that the number tallied. On landing in kolkata, we figured out that...

I borrowed money from the wrong way to give it back to me. Time picked the plane, which is not the same, so why the extra money taken from me?...

Indigo has cancelled flight without letting customer know about same. And when discussed with customer care they did not respond properly. Here is what I have written to their official mail id but haven't received reply yet- [protected][protected][protected][protected][protected][protected]-------- Hi Customer Care, Its really unpleasure writing you that this flight was cancelled...

Passenger pnr number B38NKL Indigo airlines. This is to bring to notice about the discriminatory and unethical practices being followed by Indigo airlines. A passenger of Indigo gets a 2 kg extra baggage waiver in front of me and when my baggage was 3 kg extra i was charged. Are not the rules meant to be followed rather than being laxed depending on the customer looks. I'm not complaining about me being charged but complaining about why...

I’m writing in regards to a very distasteful experience I had as I was denied boarding my Indigo flight.(details are as above). My booking for route Mumbai-BLR-Mumbai cost me a total of Rs. 6295/-. On the 2nd leg of my journey (Blr to Mum, 5th Jan at 5.20am). I had done a web check one day prior to my flight. On the day of my travel (being aware that I would need to check in 45 mins prior to departure) i had reached the first counter by...

Indigo Airlines Flight 6E 724 from Hyd to Delhi on 8/1/16 was scheduled to take off at 14:45 hrs. The flight got delayed but communication was sent only at 13:32 hrs when we had reached the airport. My brother Mr Dipak Choudhury who is a paralytic patient was made to sit on a wheelchair for 7 hours with no one bothering about his health. The departure time kept on changing to 19:20 to 20:35 to 21:05. The boarding gate also got changed without...

This incident happened on 23 Dec, 2015 on Indigo flight 6E183 From Delhi to Mumbai. I was carrying 2 bags and a hand bag (back pack). After checking in my Big bag which was 14 kg, i was moving to for the security check. Where suddenly this Indigo employee comes to me and ask my boarding pass and takes it away from me. For a instance i thought he is taking me in different Que so i followed him. He took me to another counter of Indigo. Then...

Respected Sir, मैं IndiGo का एक Regular customer हूं। दिनांक 17 December 2015 को दिल्ली से अगरतल्ला की हवाई यात्रा शुरु करने के समय मेरे साथ एक ऐसी घटना हुई जिससे मुझे न केवल भारी असुविधा का सामना करना पड़ा...

I got my ticket time changed, i was charged INR 4749, where as the ticket price reflecting on indigo website at the time making changes as INR 4000. why i was charged INR 749 EXCESS than the fare given on indigo website. Date Departs Check-In Closure From To Via Flight Dep Terminal Arrives 09Jan16 14:30 13:45 Mumbai Delhi 6E 124 1B 16:40...

I booked my ticket from Ahmedabad to klokatta on line.if you want window they asked to pay rs 400 extra.i have never come across such demand from any airlines.even international airlines are not asking such things.domestic airlines are charging whatever they want.goverment must take strict action against them....

My friend missed a flight from Varanasi to Delhi on Dec 21st. We had prepaid for extra baggage and total trip cost (2 way) was 11.400 rupees. Booking reference: MFTUFE After missing the flight he took an AirIndia flight to be able to catch the next flight to Dubai. Information from Indigo is that there is a 2.500 rupees cancelation / no show tax per segment and that the pre paid baggage 10kg is not refundable. In the end, they will just...

NEVER EVER FLY BY INDIGO they will make you busy in tiresome unnecessarily stretched security check in and mean time will not inform you that your flight has departed . After that make you book another ticket and will not refund your money. Rude staff with nobody to hear you....

Tele :[protected]; Mob:- [protected] Colonel AD Nargolkar [protected]@rediffmail.com ` E-8/12, Salunke Vihar, [protected]@gmail.com; Kondhwa, Pune -410022 ADN / Indigo / 3 / 2016 03 Jan 2016 Dear Ms. Indigoair, 1. I have been and continue to be a regular customer of your airline being a defence personnel as also that your aircraft are quite always on time. 2. Reproduced below is your e-mail dtd. 05 Jul 2015. The...

Sir, I tried to book an Indigo flight ticket for my journey on 07 Feb 16 from Imphal to Kolkata. I tried to book twice, first on 02 Jan 16 and secondly on 03 Jan 16 but both attempt are failed due to an unexpected error but amount of Rs. 2763 (TXN ID 5b8e8919a1af[protected]) on 02 Jan 16 and another Rs. 2763 (TXN ID 3a9121c52b[protected]) on 03 Jan 16 have been debited from my SBI account. Please make enquire into the matters and...

I m filing this complain to bring in your notice that I had booking of indigo flight no 6E 517 at 6.50 am from Delhi to Ahmedabad on 3 January 2016 and I reached the boarding pass counter at 5 50 am and contacted to the indigo official for getting issued the boarding pass. But they refused to issue the pass stating that the boarding has closed. None of the indigo officials co operated me to get me boarded in flight moreover they behave very...

At Delhi airport, I was well in time and was standing in queue for almost 25 when I come to know that I won't b allowed for boarding as they manually called for the flights instead of showing them on the LEDs already installed. They snatch money from costumers pockets with their fault which customer needs to pay....

I had cancelled my ticket Y2TPNR on 17/10/2013 and amount after deducting cancellation charges was with Indigo . I thought o[censored]sing the same in future but could not get opportunity to travel for personal purpose by Indigo. Today when I checked my account with Indigo, I found that balance is showing as zero. When I checked up with Customer care then I got the reply that as per the policy if the amount is not utilised within one year then it...