IndiGo Complaints & Reviews

The customer care rep name IINDU, was really rude at the airport. We, me and my Husband were traveling from Delhi to Ranchi on 23rd Jan 2016, when there was huge cause at the airport regarding the counter getting close and people not able to board their Flights, we were on time and wanted help, we asked Indu the customer rep for Indigo to help us with information on where to go as we were not able to clear security because of huge crowd at...

I had a flight on 25th of Jan, 2016 from Hyderabad to Cochin. The departure time was 10:40 am. i already checked in via online. I reached in airport before 10:00. By the time i reached for baggage drop its said as if i'm late. the funniest part is i recevied a message informing that i should reach the airport early on 10:10 am 25th Jan, 2016. How am i supposed to know that i should reach early. i[censored] cannot inform early that's not our fault....

RICHA PRUTHI was booked by indigo executive (Booking Reference
RFGNMH Date of Booking * 06Jan16 03:13:40 (UTC)) from Mumbai to delhi flight 6E 124 ) and was charged Rs.4479 against Rs.4000/- as was showing on indigo website and Rs. 4049/- for the same flight . i was informed hat the difference amount will be refunded. i have not received the difference amount as was overcharged.

Kindly arrange to refund the amount ASAP...

Indigo provide but service and i was traveled hyd to delhi 7 : 45 am Flight 20 Jan on 6E546 I was report a counter 7 Am Exact they won't allow me they said you are late 5 minutes sorry this is not accept at all i was fight till 8 am they done business like this if they charge extra i was ok but if they want amount it is better to start baggar business that is a fraud case & i want refund
In charge name is taranjeet singh this is not...

Name- Suranjit Sarkar
DOJ- 21 jan 2016
Travelling from Goa to kolkata
Flight no- 6E 333
Pnr no- XC2NPT
Luggage serial no- [protected]
I was carrying a liquor bottle from goa to kolkata. I have checked in at goa. I told them about the bag containing the bottle and to put a fragile tag over it. They agreed & told me to sign on a slip for fragile status. I signed it & boarded the flight. Upon arrival...

I have been flying Jet air for last many years'
For the first time I flew Indigo to Chennai on 21st this month ( Jan. 2016) -Flt 6-E 431.I was served a free breakfast though on the boarding card under the column special services it was mentioned 'NIL'
On the return flight on 22nd Flt. 6 E 545despite having similar boarding card I was charged price for breakfast
Why this distinction?
Scanned copies of the boarding...

Indigo Flight no. 6E-367 from Srinagar to Delhi on 22nd Jan 2016 which was scheduled on 10:55 A.M. and Landed on 1:51 P.M. at Delhi and delayed by more than 1 hours.Due to this delay my connecting flight of Jet Airways from Delhi to Lucknow was missed and my money totally lost and I had to book another flight to Lucknow by paying 9000 Rs. instantly...

Horrible expreience faced on 22.01.2016 morning Today

Booked flight from Bengaluru to Hyderabad 5.35 a.m ... Ticket checkin time mentioned as 4.50a.m visited there counters around 4.51.a.m staff intentional not helped in issuing the Boarding pass after a few minutes delay they noted on the ticket delay Time 4.55. They advised me to book a ticket for next flight, As my travel is on extigence forced to take a ticket at a very...

Booking on flight # 6e 775 from delhi baroda on 1st feb.

I have received at least 15 calls from indigo regarding delay of this flight.
I am receiving atleast 2 messages every day regarding this.

What is this - a decision to harass the passangers by calling them atleast 3 to 4 times a day and sending umpteen messages. Is this any way for an airlines to keep their customers.

Why are...

Hello i paid twice of Rs. 200 for my travel certificate for pnr number AK51K7S

Name : Roshen Sunil

Email id : roshen.[protected]@lnttechservices.com...

My self with family travelled to CCU on 20 Jan 16 by 6E0322 which was delayed by nearly 4 hrs for which I could not board Duranto 22201 at 8 PM from Sealdah resulting to financial loss, had to stay at kolkata, hotel & taxi fare Amounting to Rs (3436+ 970+ 3135+ 310)= 7851.00
Apart from above mental agony faced....

I'm samina amjad Khan a frequent flyer of indigo unfortunately in my last trip I lost my hand baggage at Delhi airport due to heavy crowd of ppl for delayed flights there was no place to sit in was travelling with my 4 kids n with 4 handbags my flight got delay due to climate n in tht long waitng I missed one of my bag as soon as I cme to knowledge my bag is missing I complain to Delhi indigo staff but they refused to help me n told to chk...

My daughter Miss V. Chouhan

1. Suppose to travel from Guwahati to Jaipur by Indigo flight 6E208, while reaching Guwahati Airport

at around 10 A.M. on 18/01/2016, she came to know through your ground staff at counter that

flight is delayed by 4 P.M. so stay outside Airport till 2 P.M. accordingly she stayed outside of

airport.

2. She entered at 2 P.M. at Guwahati...

To,
The indigo authority, date : 19/01/2016
I.G.I. Airport,
Delhi.

Sir, sub; fraud indigo vacancy

With due respect i am arup das son of sri rothin das resident of shivmandir, lalin pur under p.S. Matigara, dist. Darjeeling, w.B. Line to draw four kind attention to that i used to maintain a office namely “siddhi enterprise” situates at matigara with my alder brother
As...

Refs no bf19cb207d[protected]bc59a3b30 After successful payment no given pnr no Ref noCTX[protected] And your men speak to book another booking with new payment why?...

Sir, This is to inform that the undersigned has booked your flight through make my trip.com from Patna to luchnow and back and with pnr nos. J7PFWP to depart for luchnow at 18:40 hrs on 18.1.16. However the flight was delayed by more than 1 hrs. Due to which the undersigned had to postpone his travel as time was essence for his travel... It is informed that the delay has now made my visit fruitless and under the circumstances I did not...

Dear Sir / Ma'am, I am zaky Ullah. My family was travel 16 jan. They are late only 10 min. as per indigo time whichis 45 min. but they have sufficient time off enter the passenger but they dont take and tell to the passenger you are late. i dont know how is it treat. because when i was travelling last 3 month ago i was arrive only 10 min. before when my light is take off but they accept me. so where are the rules that time. after all...

I took Indigo flight and my baggage and belongings were badly damaged. I filed a compliant with Indigo, but there has been any action. Then I sent my complaint to Mr. Ghosh, President of Indigo; and still there is no action! I request Consumer Complaints department of India to help the consumer. If you need any info then please let me know. I have sent "26" Reminders to the President of Indigo! Please help! Thanks Ramkrishna Sen...

The flight was scheduled on 12/01/2016.but due to medical emergency i couldnt fly and journey was scheduled to 15/01/2016.Again as doctor's advice i was not able to fly on 15th january too.as i was on bed rest as i have discharged from icu, couldn't able to talk customer care for cancellation as my tounge got cut due to an accident.I have all the hospital papers to produce for your further requirement.As i need money urgent basis kindly consider...

I was travelling with indigo airlines [protected]@20:05 on Sun 17th Jan 2015 from New Delhi to Jaipur, PNR No. T5BBWY I stand in the long queue of indigo counter 1hrs before departure and when I show my Ticket PNR No. T5BBWY to ground manager they said Sir..you are late and they did not issue the boarding pass to me. They told me that boarding pass has been closed 45 min before and there is no other flight. My fault is that I have spent...