IndiGo Complaints & Reviews

I was travelling from Imphal to Guwahati on 11 December 2015 through your flight no. 6E 222. My luggage was measured as 19 kg for which your representative has charged Rs 1000/- from me vide receipt no. [protected] dated 11 December 2015. I had requested several times to waive off of the amount which has not been agreed by your representatives. In this connection, I wish to state that I have traveled many times with your airlines in the recent...

Hi, I am writing to let you know that i had a very bad experience with Indigo airlines today! I had my relatives visit me and i choose to book flight with Indigo keeping in mind the kind of good experience i had earlier . However, my expectation was all shattered today. I am not sure if writing to you would make a difference but i wanted to ensure that you are aware as how little things affect customer. I had a booking for today`s...

This happened on Sunday 13th Dec. On my flight from Delhi (6E805) to Bangalore . By Baggage was severely damaged . And it is purely case of mishandling or careless handling of the bag. If a hardtop suitcase can be damaged you can imagine ! Wrote to them on their SMS no reply written them a mail revert yet to come! For group booking and business their are Email IDs for complaints an online form !...

Hello my name is saurabh I was traveling Mumbai to Lucknow flight number. 6e 154 Mumbai to delhi and 6e 444 Delhi to Lucknow . So someone theft My Sony Bluetooth somewhere so plz find my Bluetooth... Thanx...

1. Flt no. E-45t, kolkata to via agartala ghy, time 13.55pm. 2. The concerned persons of indigo did not board me as i reached in the gate no. 23 around 1.47 pm but the attendant denied after calling to the concerned person. The approach was very and highly casual. 3. It clearly showed that the management wants money only and that s why the girl i.E., attendant approached me to get the ticket for the next flt as re-accommodation arrangement....

I have tried booking a ticket in Indigo flight 6E-425 for 15th December. The amount of Rs.13328 has been deducted from the account but the ticket has not been booked.The transaction id is ET[protected] and has been paid by SBI master debit card on 13th December on 9:26 pm.The passenger name is OISHIK BANERJI. When I have called their help desk after listening to the complain they said it will take 10 working days to resolve the issue.Even...

Sunday December 13, 2015 Client Name: Chandralekha Menon We booked a flight by mistake on Indigo (we wanted a 10.15pm flight, we booked a 10.15am flight by mistake). We realized our mistake immediately and called the airline to cancel the flight immediately to avoid incurring any cancellation charges. It is ridiculous that a mistake in booking a flight should cost so much. I have traveled around the world, and I have not seen such bad...

It was 7.30 when we reached airport this super slow lady and extremely rude one took 25 mins to provide the on boarding passes to the passengers in front o[censored]s..the moment we reached the counter she said no to us..we requested a lot but she was so stubborn..we had to pay huge amount to take the next flight..iam a frequent flyer of indigo but this time it was pathetic..how u ppl make sure that ur staff is well trained n fast..we need an answer...

Hello sir, I need to cancel my flight from chennai to indore which has been scheduled on 19 dec 2015 because of bad weather condiotions in chennai. I have been already departed from chennai on 7th dec becuase of flood, on an urngent note. Can you please consider my genuine reason for cancelation and refund me back the whole flight amount ? PNR : R5C5GV please look into the matter and revert back soon....

FEEDBACK: PNR is A43WKI- 6E 502 09Dec. I had a pathetic experience in your flight. Food was cold and not upto standard and my new bag for 10000 is now torn which I took a month back. I want a replacement for my bag. You can see that tag are still there on bag and I have travelled 3 times with air india in the month of November and December but nothing of this sort has happened. This is the first and last time I have travelled with indigo....

Airlines: GoIndigo Passenger: Ayush Bagla Flight No.: 6E 169 From: Delhi, To: Mumbai PNR No. : X8BW7M Date of Travel: 06-Dec-15 Ticket Booked Through: MakeMyTrip I had done a web checkin for this flight, and hence had to report 30 minutes before flight departure as I just had hand luggage. I met with an accident on the way, still I reached 35 minutes before i.e. 3.25 PM at the security check. There were some issues at the security...

Gentleman, It is indeed astonishing to observe such an irresponsible behaviour of the personnel of Indigo by my wife Vijay Lakshmi Pandey who boarded the VNS-HYD flight via Delhi on 9th Dec.2015. Her seat no.is 15D. Flt.did reach a bit late at Delhi i e by 7.30 p.m.thereafter the irony began.VNS passengers were made to wait for more than 3.00 hrs.without any information.My wife was literally confined for more than 3 hrs.without any food...

I booked flight from Mumbai to Bangalore on 10/12/2015. Flight time was showing as 8:25 PM departure. After booking, I got a call about delay. Is this a way to cheat a customer? Because still If I go at https://book.goindigo.in, I am able to see same flight with same time 8:25 PM, there is no delay mentioned. Customer Care person told that its because of IT issue. When I called customer care and told them about emergency to Reach Bangalore...

I had booked an indigo flight 6E275 of 03 Dec 15. My booking reference was WGS5SE on 08 Nov 15 for Rs: 8808 for myself, my husband and my infant child. A day before the date of travel, the Chennai airport was closed and it was informed when we called up customer care that we may either be refunded the amount or the flight will be provided on another day. But both o[censored]s belong to Defence forces and my husband had to reach Coimbatore to be...

I had booked 2 tickets from Mumbai to Delhi for 4th December, 2015. As there was traffic congestion in Mumbai I reached airport at 16.05 hrs. The flight timings were 16.30 hrs. I was taking my daughter for her international and national competition and took pillion half the road to reach on time. The reprentative were heartless to hear and asked me to take the 22.10 flight for 26000/_ inspire of the risk taken on bike and reaching the airport...

It is to draw your attention that i had booked ticket from Kolkatta to Guwahati for today 7.12.15 6E 623, PNR noHEFH3U but unfortunately i missed flight because of misguided by customer call center agent.Today when i was getting late to catch flight i call two times from 5.12 to 5.25 a.m you check recording, this morning for current status of flight, that official said that flight is right time so i requested him for check in he told that...

MY BELOW GIVEN COMPLAINT HAS NOT BEE REPLIED DESPITE 3 REMINDERS. PL REPLY EXPEDITIOUSLY. R K KHANNA [protected] To customer.[protected]@goindigo.in Message body I still await your reply. R K KHANNA [protected] ----- Forwarded Message ----- From: Ravinder Kumar Khanna To: "customer.[protected]@goindigo.in" Sent: Friday, 27 November 2015 7:11 PM Subject: Fw: excess cancellation charges charged in respect of PNR ADM38U I am...

Reference :- With respect to the ticket which is booked in Indigo airlines on 1st of December 2015 with PNR number G4C46MI on Indigo 6E-561. We have booked Indigo Airline ticket for the journey on 1st of December from Bangalore to Trivandrum in advance on a discount rate. The flight is scheduled to depart at 8.10 PM and we have arrived at Bangalore International Airport terminal on time (which is 45 minutes before the boarding time )....

I tried booking indigo airline DEL TO COIMBTORE on indigo mobile app on 19.11.15. using SBI Credit card. Amount was deducted by citrus pay( indigo partner), with Merchant Order Number f8e4b4b73454c7cb953a1d6d4e2d Citrus Order Number CTX[protected] Order Amount 24537.00 INR Transaction Date and Time Nov 19, 2015 11:01:45 AM but booking was not done. since then i have contacted customer care multiple times with multiple...

Hi, I want to lodge complaint against Flight Attendant- Yashswani- Flight 6E 447 for unprofessional attitude and negligence of duty. Me (Pradeep Kumar Nair) with my fiance (Shradhha Singh) were travelling to Delhi from Lucknow by Flight 6E 447 on 28-Nov-2015. My fiance suddenly start coughing in mid of our way because of some immediate throat clot and it lasted for 5 min. As per your flight instruction i pressed call button but i was...