IndiGo Complaints & Reviews

Dear Sir, Utter harrasment has been caused my wife and son infant travelling in your flight .Firs the flight was delayed by one hr then /birth certificate asked for infant /then charged Rs 9000 for Infant child travelling./Flight was to take off at 1.45 but delayed .Very bad experience /Worst ever flight operators seen. Why dont alert message is issued urging the passengers to carry a birth certicate to all the infants/child boarding...

I was booked on Indigo on 18 th feb 2015 Bangalore to Mumbai 8.30am. When I reached the airport we were to.d flight was delayed then at 9am we were told halfway through boarding that runway is closed for aeroshow.the airlines and airport knew the aero show was scheduled in Bangalore and the timings in advance. Why did they take bookings for that time period.they cancelled my tickets and left me stranded. I was travelling for an urgent business...

Hi,

This is regarding Mumbai-Ahmedabad Flight '6E - 213' on 14 Feb at 7.45 AM. I have another Spice jet flight that landed on Mumbai airport at 7 AM. The baggage line takes 15 minutes and I reported to the Indigo counter at 7.15 AM. They have refused and were rude by saying Not Possible statement to me. My whole day was ruined, I need to attend my friends marriage on the same day and its not possible for everyone...

Sir, I am alankrit bajpai a law student from Raipur. I was traveling from Lucknow to raipur On 17 feb 2015I had a connecting flight which stopped in delhi. I arraived at delhi by flight no. 6E-309 from lucknow to delhi at 4:00 pm. Then my next flight was at 5:40 no. 6E-485 from Delhi to raipur. I had the boarding pass but because of some medical issues i was a bit late to go at my gate number 18. I received no call or any announcement...

Dear Sir, I am Senior Manger In Hindustan Unilever & I am a frequent flier of Indigo air lines, on 12th Feb, my flight no 6E403 was from Mumbai to Nagpur, I got the boarding pass in which, boarding gate no 9 was mentioned so I was sit in front of gate no 9, other passengers of same flights were also sit there, I had also confirmed to your ground staff about the departure time & also gate no, she told me that you will get boarding...

IN-HUMAN AND INDESCENT ATTIDUE OF INDIGO STAFFER Kind attention, Management, Indigo Airlines: Dear sir/madam, We are Sorry To Bring To Your Kind Notice That On 14th Feb 2015 Total 7 Of My Team Had To Go To Bombay(Mumbai) And we Booked Your Flight No.6E 319. Vide Pnr No. Ny3Rqt. We Had Reached The Counters At 4.50 Am And Boarding Pass Was Issued before 5:10 AM, After Getting to the Security Check Where Due...

To the concerned authority, My name is vijay anand. Today i boarded Indigo flight from mumbai to chennai. At the Indigo ticket counter at mumbai i faced a problem . Actually i was travelling with my parents who were senior citizens. The lady who servicing at the ticket counter did not know how to behave with the passengers. She told me that I was carrying 11 kg hand luggage which is not allowed. so i discarded some of my things . While...

Hi, My name is vijay anand. Today i boarded Indigo flight from mumbai to chennai. At the Indigo ticket counter at mumbai i faced a problem . Actually i was travelling with my parents who were senior citizens. The lady who servicing at the ticket counter did not know how to behave with the passengers. She told me that I was carrying 11 kg hand luggage which is not allowed. so i discarded some of my things . While removing some of the...

Dear Indigo Team, I Am Sorry To Bring To Your Kind Notice That On 14th Feb 2015 Total 7 Of My Team Had To Go To Bombay(Mumbai) And we Booked Your Flight No.6E 319. Vide Pnr No. Ny3Rqt. We Had Reached The Counters At 4.50 Am And Boarding Pass Was Issued before 5:10 AM, After Getting Security Check Where Due To Huge Rush And Long Line We Could Able To Manage And Rush To Board Flight By 5:30 Am, Whose Dep Date And Time...

Hi, Me and a friend of mine have an exam tomorrow n we were suppose to be boarding an indigo flight today. The flight was scheduled at 12.25pm which was re scheduled then at 11.50am. we came to the check in line at 10.25 and was still there till 11.10am. The bad management you have of managing your customers. No decency and no proper line management. anybody is pushed forward. No announcements for the emergency check in. We reached the...

I have booked my ticket from indigo app. A flight from indore to hyderabad for 15april of Rs 8488/-. But when i got to complete the payment an error got occured. Payment got deducted from my account but no ticket has formed. I am so lost and so upset from your service. You have lost all my believe. I got email from citrus payment gateway.which contains. Merchant Order number: 42a23001be945e3bdbf4a12c949c Citrus Reference Number:...

Hi,
My name is Tejaswini. I have booked a flight ticket from Bangalore to Bhubhaneswar in indigo's website() on 5th Jan 2015 with reference number #SBCEGQ for 7th Feb 2015. Also I have booked return ticket with reference #Y5UJHS for the date 9th Feb 2015. Costs are 7, 187/- and 5, 293/- respectively.
On 6th Feb 2015, i recieve a mail from [protected]@goindigo.in, that my ticket is cancelled. Infact both the tickets have...

dear sir this to inform you that, a "Samsung Galaxy Note 3 mobile" has been stolen between Ahmedabad(AMD) and Kolkata(CCU) during travel by Indigo 6E-135 Dated[protected]. The PNR is "PEUJGE". I Mr. Indranil Mridha and my wife Mrs. Poulami Sen Have reached Ahmedabad (AMD) airport at 15.10 Hrs. for check-in and Boarding Process. During the Check-in Boarding My wife Poulami put her Brand New Samsung Galaxy Note-3 mobile phone to our luggage....

PNR; S3WCXY. My wife and my daughter were travelling from Bangalore to Srinagar via Chandigrah on[protected] on Indigo 6E 477. The flight did not come to Srinagar because of bad weather and the passengers were taken back to Bangalore. Upon an inquiry made by the passenger at the Indigo Airlines office they were told that they''ll have to purchase a fresh ticket whileas the paid amount will be refunded. The ticket was purchased for 8700/-...

This mail is regarding PNR no : Q8M96G . Flight Details: Name Flight/Seat # 1 . Mrs Mahmoodah Nazir 2 . Ms Neelofar Jan I cancelled the above ticket yeserday from indido's official website. It was clearly stated that the cancellation charges would be Rs 1500 + Rs 200 as processing fee per passenger(Total Rs 3400 for both passengers). As I did the cancelllation, the actual amount deducted was Rs. 5946.Please find below as...

I was travelling on Flight No. 6E-576 which departed fro Bangalore at 14:50 PM on 30th January, 2015. The flight was headed to Pune. I was seated in the 1st row and so I had a clear view of the cockpit whenever it was open. During the flight, the captain stepped out of the cockpit to use the lavatory. What surprised me was that an air hostess was seated in his place while he was out. I just got a glimpse of the air hostess sitting in the...

I had travelled by Indigo Flight No 6E 508 from Bangalore to Delhi on 30th January 2015. I work with Bharat Electronics Ltd which has a corporate account with Indigo and was seated in Seat No 19D. I had my cabin baggage which was a trolley bag. When I disembarked from the aircraft and was seated in the Indigo bus taking us to the airport, I realized that the wheels of my bag were missing. I immediately filed a complaint at the Indigo counter...

Dear Sir, This is to inform you that I have booked my tickets of Mr. Nikhil Garg & Ms. Prachi Garg from Mumbai to Delhi on 19.01.2015 for Indigo Airlines Flight No. 6E-168 on 24.01.2015 (12:45 PM). The amount of Rs. 12834.00 was debited from my account at Yes Bank by reference no. AVENUES CCACA2BYN735. However, I did not receive any PNR No. & e-Ticket. After confirming from the Indigo helpline, I booked the same ticket again....

Hi, Following is the success email I receivedfrom citrus pay for my ticket booking with indigo for flight from Ahmedabad to chennai on 9th feb 2015 at 10.40 am. The money is debited from my card but there is no confirmation email from indigo regarding this. I tried contacting customer care but couldn't. Can you help confirm my booking or refund my money ? Thanks. Hello! Thank you for your order with IndiGo Using Citrus Pay...

dear sir My wife was booked from Lucknow to Srinagar in indigo flight wide fallowing details Indigo 6E 141 departure Lucknow 22jan 2015 at 10:40 hrs Airline PNR A9VTMQ Indigo 6E 555 departure Delhi. 22 jan 2015 at 14:05 hrs air line PNR W9S56T The flight from Lucknow got delayed, my wife requested indigo staff to book her luggage upto Srinagar so that some time will be saved in boarding flight from dehli to Srinagar .they refused...