IndiGo Complaints & Reviews

I had tickets for 2 for travel to indore from mumbai on 15/03/2015. PNR of ticket was H41VMV. Than I booked return ticket for 2 for journey on 17/03/2015. When I visited airport at mumbai on 15/03/2015, I was shocked to hear from counter person that my ticket had been cancelled. I told them that I never cancelled it but they said they were unable to do anything. As I was to go to indore for important office work, I was left with no alternative...

To, The Managing Director. INDIGO Gurgaon We travelled from Goa to Delhi by flight no 6E 338 yesterday ie 14/3/15 and it was most scaring experience we ever had in any flight .. A lizard was creeping and crawling in the cabin which was very scary n horrifying. &and worst was that the snacks were served at that time in the flight. This was the worst experience, I ll never suggest any one to travel through this flight which is not...

I have cancelled indigo airlines ticket (PNR A1W82Y) booked through easemytrip.com on 5th March 2015. Its more than 7 days and still i have not got any refund from easemytrip. When I call Easemytrip they say Indigo Airlines is delaying and when I call Indigo Airlines, they say we have processes refund, please check with Easemytrip. Kindly help. Gaurav Kumar Mob: [protected] Noida...

Hi, I am Manohar Reddy from Hyderabad, I would like to complain on Indigo Airlines. My parents flew from Vaarnaasi to Hyderabad on the 28th Jan 2015 on Indigo Airlines. They had checked in two pieces of check-in baggage. (a bag and a suitcase). On landing at Hyderabad airport, they was able to get only one bag and Suitcase was missing. On lodging a complaint with the Airline, they said they will deliver it to home. The Suitcase never...

Hi, It is really a poor service that I received while travelling from Kolkata to Hyderbad on 02/03/2015 my flight was around 6:00 clock, I reached by 5:10 got delay in the gate any how I reached at the counter got the boarding pass but the person who was there his name was Supriyo (Supervisor) and another Supervisor, both of them did not know how to talk with the customer they were over smart non-cooperative and also their Manager all from...

I have travelled from Digrugarh to Guwahati on 08.03.2015 by Indigo Flight 6E-571 having Airline PNR: 6E-H41W9F. I had one Registered checked in luggage having Tag no. E[protected], SEQ-0095 . But I was shocked to notice that my luggage did not arrive at the conveyor belt at Guwahati Airport even after waiting for more than two hours, i.e. the luggage is lost. I have one very important official meeting on 09.03.2015 at Guwahati. All official...

It gives me pain to say that once upon a time doing great airline services is ruining up everything. This is not my first bad experience with Indigo airlines but 5th one in a row which forces me to write this message. My PNR # ZFWD5R flying on 6E 426 on 4th March 2015 where the flight got delayed by more than 2 hours and the information was shared after the departure time i.e. we have received message at 6.27pm that flight has been delayed...

I travelled on 2nd march by your Indigo flight from Pune to Bangalore (6E 409) and from Bangalore to vizag via (6E 491). I had one checked in baggage at Pune airport which they promised will be del8vered directly to vizag. To my surprise when I got down at vizag and checked for my baggage it was not there. Your person on duty called someone and informed me that your bag is at bangalore and will be delivered by next flight. He also...

My name in Akash Sharma, was returning from Chennal from a official tour. I work in Ericsson India Global Services. I am very upset and hopeless with Indigo. I am not sure what was more bad, it was my damaged luggage or cruel Customer care staff. I feel i could bear the luggage damage but not the insensitivity and insult by the Customer care staff. She threaded me, cursed me, shouted like hell. Customer care in air carriers are going worse...

I am a frequent flyer of Indigo and am very much impressed by your on-time flight arrivals.But, that was until yesterday. The incident shook me and showed me other side of Indigo service. Please follow the details below. PNR: JCYCHK Flight: Bangkok to Calcutta (6E-076) Date: 19th Feb, 2015. Incident 1: Megha (crew member) spilled water on me while serving to someone on the other seat. I asked her politely, please be cautious....

mr kasi in indigo cargo coimbatore (tamil nadu)he was mis behave to the all agents he said i don't want any load he think that he was owner of indigo airlines today he said u did any complaints to my gm otherwise any body i don"t care anybody he is mobile no.[protected]...

Even after numerous phone calls and innumerable emails, Indigo airlines has not refunded the amount against a canceled PNR FYM1UQ. The Refund transaction ID BMBK[protected] given by the phone and email support are also different! I want the airlines to compensate me for the amount of time, energy and money that made me spend trying to get my money back!...

I am a frequent flyer of Indigo and have been travelling with Indigo for all these years. I am working in Hyderbad for Microsoft and took a flight to Delhi. At the check in counter, my luggage was weighed and was well within the limits and was asked to proceed for the security check. Suddenly, a guy walks up and asks me to go back to check in counter as I had a hand bag and a laptop bag. They weighed again my laptop bag alongwith handbag...

Recently I had one of the worst experiences with #goindigo. Not that I had any pleasant experiences before, as a mother, mostly traveling alone with her child. You have given me the most uncomfortable seats, flanked by two gentlemen inspite of telling you that I am still feeding my kid; I have always lifted my luggage onto the belt with an infant in my hand; never been given any special assistance despite the fact that we "pay" for an infant...

My name is VINOD AGRAWAL . I was travailing along my wife Smt. Rashmi Agrawal from MUMBAI to DELHI by flight NO 6E 168 on 2o th Feb. We both are senior Citizens. There heavy rush on all booking counters. We saw one counter which was free. We went to that counter and requested to help us and book us . The name of counter was AJILYA. She not only helped us, but also loaded our baggage on the belt. Her treatment to us was marvelous and...

Hi, This is regarding Booking ref:E9VWUD, I booked by paying a round trip fare of Rs. 23, 182 for my wife and 3 yr old kid travelling to Bangalore from Kolkata on 28th Jan, 2015 and returning back to Kolkata on 15th March'2015. But due to emergency, when I inquired about changing the return flight to 9th March, I was told that earlier booking is non-refundable and for new changed flight booking schedule on 9th March'2015, I have to pay...

This is regard to your PNR M6IFRP booking which i had made through a travel company. In all my travel stints with Indigo and other airlines, we get a clear message from the airline about the travel schedule a day before. In this case this was not received. In addition, due to other pre-occupation, i missed the itinerary and hence could not take today's morning flight. I had been desperately seeking to speak to your team through the...

sir i m a defence personnel going through lot of travels in a year.50% fare concession was a great help n gesture.but unfortunately it is reduced to 25% which forced me to book a ticket much a cheaper price in air india...i was a frequent flyer who had to change airlines because of new buisness ideas you adopted...hope you understand success remains intact if the base remains right which you were following...good luck...

Dear Sir, Utter harrasment has been caused my wife and son infant travelling in your flight .Firs the flight was delayed by one hr then /birth certificate asked for infant /then charged Rs 9000 for Infant child travelling./Flight was to take off at 1.45 but delayed .Very bad experience /Worst ever flight operators seen. Why dont alert message is issued urging the passengers to carry a birth certicate to all the infants/child boarding...

I was booked on Indigo on 18 th feb 2015 Bangalore to Mumbai 8.30am. When I reached the airport we were to.d flight was delayed then at 9am we were told halfway through boarding that runway is closed for aeroshow.the airlines and airport knew the aero show was scheduled in Bangalore and the timings in advance. Why did they take bookings for that time period.they cancelled my tickets and left me stranded. I was travelling for an urgent business...