IndiGo Complaints & Reviews

Dear Sir, I have booked a flight against PNR - JC1Z4K from Bangalore to Kolkata but I have changed my flight details i.e. from Bangalore to Delhi. I have made payment thrice but still the payment is showing pending. I have made the payment via net banking from Kotak Mahindra Bank Below are the transaction details: on 30-Mar-2015 - PG-[protected] for Rs 681 on 30-Mar-2015 - PG-[protected] for Rs 681 on 04-Apr-2015 - PG-[protected]...

Payment has been debited from account for booking, but no conformation from Indigo. Payment ref : CSBI[protected]IG00UXXIL4 TRANSFER TO[protected] Date of booking - 2nd April 15 Cancelled IndiGo Itinerary - V9GDFW No response to mails Call centre is only playing music...

Dear Sir I and my wife booked our flight with Indigo on Mar. 21, 2015 to fly on Mar 22, 2015 using ibibo.com with Booking ID: N6ET6TNJP. My wife is expecting and after booking the flight I called Indigo customer care to check whether I can carry meal along with my wife as she is expecting. That time customer service officer informed me that I can't fly as my wife is expecting and I have to cancel the flight. I checked the terms and conditions...

Our flight timing was 8.45AM and we reached on time and we were standing in the que. However, after some time, we were not allowed to check in by the indigo staff (Rashmi) to board. She said that we are late by 20 minutes. However, the fact was that they sold the ticket to other customers who missed their other fight to make money. And after some time they allotted us in different flight by charging 8K. This is the way Indigo is cheating...

i travelled on 27 th along with my daughter from hyderabad to new delhi .My flight no.was 6E346 and seat no.16D and 16 E.Iam sorry to inform u that my suitcase lock was broke open and item worth rs. appro 9500 were stolen from the suitcase.i had very bad experience.Irequest you to take action against the persons involved i9n this theft6 and refund the amount to me at the eareliest. anita pandey [protected]...

Hi, I am made a purchase through make my trip for an indigo flight-6E-244 E-ticket no. Q7RTGZ flying Delhi to Jaipur on 13th Jan 2015 Booking ID - NF[protected] 'flight was for my client who was meant to fly on 23rd Jan 2015 however due to poor weather conditions all flights between Delhi and Jaipur were cancelled and my client was never able to fly so I cancelled the ticket and requested for refund but to my surprise I received...

PNR .T95SQJ.i had booked on indigo 30 apr kochi bom.since i wanted to change i Went to indigo site manage booking .while trying to change to my surprice i got message my booking is cancelled and a refund balance of 1100 will be debited to my debit card after deducting 1500 xlation charges.what thw hwll is hapening with indigo.this is cheating wen i did not press the cancellation.i Had to bOok another ticket paying 5000 .this is day light...

I booked an indigo flight from ranchi to bangalore.Flight was on28 th march 2015 ( ticket no. G8RG2T, Flight 6e 347) . I wanted to avail extra 30 kg baggage slab with extra 3750 rs. I made a transaction on 23 march 2015, money 3850 rs had been debited but due to indigo website problem nothing is booked. My bank transaction details : BSBI[protected]IG00TUEPJ5 TRANSFER TO[protected]. . I talked with indigo customer care too and they also...

I had booked ticket from Bhubaneswar to Hyderabad. I did the payment from net backing and the money was debited. But then it showed some error. Now when I login to my Indigo Airlines Account I find my booking was not successful although the payment was. I want my entire money to be refunded....

Dear customer care manager
I travelled indigo 6E282 on 22.03.15 from chennai to delhi at 2020 from chennai
My luggage was locked and tied with the plastic wire lock by your staff at chennai
But when I reached home, saw the bag was opened and there was no plastic lock which was done by your staff.
My important keychain a were missing, my pen drive with loads of pictures, chip of my computer which had the whole...

I had cancelled my Lucknow to Bangalore flight tickets on 11th Feb, 2015 and as per the automated email I got from Indigo, was supposed to get INR 4700 credited to my account. I had also spoken to their customer care representative about this cancellation back then. Till now I have not received any amount credited to my account. I have also submitted a comment on Indigo's website and awaiting response/action from their side. The booking...

1. I booked ticket for my brother Mr.Paramod Jagtap (A'bad- Mumbai for 14/3/15) on 27/2/15 PNR:RCWH8K. Next day I received a message that ticket ic cancelled due to no payment. But in fact payment of Rs.1698 was debited from my credit card. I brought this to the notice of your agent. he asked me to book fresh ticket and take up issue of refund after 15 days. 2. Accordingly I booked fresh ticket on 1/3/15 and an amount of Rs.1648 was...

Dear Sir/Madam, This is with regards to a cancellation of tickets that I made on 12th March, 2015 of two tickets booked through makemytrip.com. The first ticket was for a flight from Delhi to Mumbai on 14th March, 2015 with PNR no. D7VSWJ. Booking id for this ticket on makemytrip.com is NF[protected] The return flight from Mumbai to Delhi on 15th March, 2015 with PNR no. UB4RTD. Booking id for this ticket on makemytrip.com is NF[protected]. Despite...

23 february ko pinjabi jagran me add ayi thi chandigarh airport job ke regarding unka number [protected] eh number tha unki email id [protected]@gmail.com thi bo apne aap ko indigo airlines company wale bol rhe the uno ne apne pnb bank account me [protected] RAJ KUMAR young man se airport job ka dhokha de kar apne account me 8000 rupees dalva liye ab unke sabi number band aa rhe hain.it is a fraud. satnam singh [protected]...

I booked my flight with Indigo- Dubai to Mumbai and my transaction was confirmed by my bank and by Citrus pay. However the message displayed after that was please wait while we confirm your ticket status and then server error flashed. My PNR was thus not generated. I would like a full refund of my money. Merchant Order Number: 76d6b010cf697c33a9948d47a7a0 Citrus Reference Number: CTX[protected] Order Amount: 15933.00 INR Transaction...

I had bought a ticket from Bangalore to Kolkata on 17th March 2015(5:20 PM) and the flight was supposed to depart at 6:40 PM. The PNR No being-057LSF, Flight No-Indigo 6E-378.I reached the airport at 6:10 PM. I was denied a boarding pass. I was denied a relocation.and finally I was denied a refund. They said cancellation has t be 2 hours prior to departure. In my case, I bought the ticket 1 hour 20 minutes prior to departure so how will I...

I am a Corporate customer from RBI and had a corporate booking in your flight No. 6E 309 (Lucknow to Delhi) and further by 6E 283 (Delhi to Chennai), both on 08 March 2015. I had a pre-booked coupon for Special Service with code VGML. I was assigned seat no. 29C in flight no 6E 309 but, in spite of having a pre-booked meal, the eatables were not served by the air hostess Ms Sonia and when I asked for my pre-booked meal, she told that...

DEAR SIR, KINDLY REFER PNR: X5JP7S, TKT.FOR DELHI-KOLKATA :10.03.15 & KOLKATA-DELHI:11.03.15 IN THE NAME OF RAJEEV SHARMA. ( Value Rs. 15604.00) BOOKED ON 3.03.15. DUE TO SOME CONDITIONS, I GOT THEM CANCELLED ON 04.03.15 AND GOT REFUND ADVISE FROM INDIGO SAYING REFUND OF Rs. 3800.00 ( INCLUDING CANCEL CHARGES FEES + TAX + LCRD + REFUND PROCESSING FEE & CONVENIENCE CHARGS ) BUT AS YET, I AM NOT ADVISED ON REFUND OF REST OF THE MONEY...

Dear Sir/Madam, I travelled by Indigo Airlines from New Delhi to Bengaluru on 15th March 2015 evening (via flight 6E 107). Upon arrival in Bengaluru, I noticed that my check-in baggage was tore from one side due to mishandling by air lines staff. I immediately reported the same to Indigo on-ground personnel. They accepted the mistake and offered me the compensation of INR 500. Since this is a new bag, just bought two months back and...

Sir/Madam, On 8th feb 2015, I travelled from Gaya to Howrah by Rajdhani train and due to train delay I reached Howrah 3 hours late. I reached Kolkata airport by 1.35pm and I was having flight at 2pm. I informed the Indigo customer care that I will be late because of train delay but will reach airport on time. When I reached kolkata airport, indigo customer care ladies said I missed the flight, and I said the flight is already there and...