IndiGo Complaints & Reviews

My daughter was traveling from Varanasi to Delhi on17.01.2015 and she was charged Rs 1500 as excess baggage as the cabin was not upto dimension. Please note that she travelled from Delhi to Varansi on7.12.2014 with same cabin baggage and she was allowed to take the luggage in cabIn . Pl.clarify as how the rule differ at different Airports. Also due to rescheduling of flight, she could not appear an inertview and lost the oppurtunity of...

We (8 passengers) was travelled from Bangalore to Varanasi via Flight no.6E118 (Indigo Airlines)on 22.01.2015 while on boarding from Bangalore when we check-in our baggage from counter we have 8 luggage but we got slip of 7 baggage, at that time we not consider the same.But when we reached at Varanasi airport we checked our luggage & found that 1 Suitcase was missing & while confirm it from their staff we come to notice that we received...

Hello, I contact your service because I'm still waiting my refund after my cancellation flights 6E297 ( 20th December 2014) from kochi to Chennai. my booking reference was H8LYWW, my name Anthony Porini. > I've already called the indigo call center service to confirm, one more time, my refund request and they confirmed my it and they said that will normally takes 30 working days. So that's why I'm still request my demand. ...

Dear Sir, I booked my ticket domestic flight online Indigo for the journey on 19-01-15 from Kolkata to Imphal vide PRN KCDM4X. The payment of Rs.7073 was made by credit card .But could not travel on personal reasons and cancelled the ticket before the flight has taken off. Thereafter there was no information from them Indigo regarding the refund. Will you therefore look into & reply me to my Emaid id "[protected]@gmail.com" Thank...

Hi,

I have cancelled the indigo flight in airport as the flight was delayed that day.My PNR No is F4QNNS.At the time of cancellation the person at airport told me that you will get a full amount as refund.

Since I have booked my ticket from goIbibo I contacted them to check my refund status and they said that ticket is not cancelled and it is showing no show.But with me I have the boarding pass where he clearly...

Sir/Madam, 1. With due respect it is stated that I have booked a ticket from Dibrugarh to Delhi and back on 19 Jan 15 vide booking reference No. C2TS8V. The site got refreshed during choosing payment vide Net banking option. Unaware of the fact, I further continued to book the ticket. After generation of ticket I found that the ticket has been booked reversely, means the day (13 May 15) on which I was to travel from Dibrugarh to Delhi...

Dear Sir/Madam, Please look into this fraud case. I had booked a round trip flight on 18th Aug 2014 via. Indigo site https://book.goindigo.in Today when i called Indigo customer care to check the status of my ticket i came to know that somebody with name Sambhu Prasad has canceled my ticket and utilized the amount to book another ticket from delhi to patna. So now i have been cheated my money as well as journey. My booking reference...

Dear Sir/Madam, I am your Frequent flayer since last many year (approx 10 day in month i travel with Indigo) Today i was flying from Bhubeneshwar to Kolkata with Veg Meal entitled (under Corporate customer) My pnr no N7R5KZ, seat No. 4 A date 19.01.2015. Two of your Air Hostages Named Ms. Poonam (leading lady) and Ms Steefy was serving meal to all through carried list both served the meal beside my seat passenger but not me even not...

i had made an reservation in indigo flight 6E176 from delhi to varanasi. My PNR E3QQ3S was first unchecked and then cancelled without my knowledge or request when i was on my to airport. As a result i had to buy a new ticket booking reference NCIF2X on the spot priced INR 9667. My earlier ticket had cost me only inr 4906 out of which only INR 3031 will be refunded. This puts me in a loss of 11542 INR . I am sure my account was not comprised...

Hi Team, this is second time in a row my flight is rescheduled which has resulted in rescheduling of my cabs with high fare.. As earlier i was getting an option for ginie & ola cabs who charge 10Rs per km but now i have to book meru where the fare is 20rs per km...This will result in additional 500-700 rs charge on me... Why this is happening everytime and who would be paying for such inconvienece...

My account no is [protected]. I had Rs 4365/- in my Indigo account as balance till recently. Today on 18/01/2015 I Found astonishingly balance as 0.00 without any prior intimation. When I checked on customer care I was told that the amount has been forfeited due to non usage for 12 months. This is ridiculous. How the Customer money can be taken by the airlines for no mistake of the customer. Kindly refund the amount to the account from which...

I was travelling to Bangalore from Kolkata on 6th of Jan, morning flight. I reached airport on time and was standing in the long cue. There was no clarity on the checkin counter. I was standing in the long cue before the checking counter. There was no call for checking and I when I reached the counter, they said that it was psot 45 mins and they will not let me checking. It was 5 mins past the 45 minutes deadline and iI repeatedly told them...

Ref.-Confirmed Ticket PNR NO. MYHGHQ / RYEEFD [Attached doc ]Flight No. : 6E 524 Kolkata to Pune for Subodh Ghosh and Sibani Ghosh. Reference to above we like to bring to your notice the unprecedented harassment and Humiliation treated to us by your staff both at Kolkata and Pune as follows:- In check-in counter at Kolkata we were told that the ticket with above PNR No. has been cancelled by someone not known to us in-spite of the fact...

I was booking a round trip flight ticket from Kolkata to Trivandrum. Payment was successful. The amount was deducted from my account for that I received the confirmation message from my Bank and also checked my account. Here also i found that the amount was debited from my account and CItruspay also mailed that transaction is successful.After the payment was made, the system filed to generate the itenary The details of the information rceived...

A payment of Rs 43, 470 was made by me for air ticket booking through Indigo airline mobile web site. I have received payment confirmation from Citrus for the said payment. But the booking transaction has failed due to your server problem of the Indigo airline web site. I have raised the complaint to their toll free no in this regard and asked for immediate refund but they said the amount would be refunded to me only after seven days. Now...

I have a complain against Indigo Airlines services, My Name is Mohd Kashif and i recently travel from Delhi to Mumbai for a important meeting, through Indigo flight 6E -167, on 07 Jan 2015. My E docket number no was [protected]_ITHDEL1 and PNR number was O7PMHZ. At 7:05 i received a call from Indigo, that lady ask about my bag "that i deposit my bag on Indigo counter..??", i said yes ask her "is their any problem, she said no" and cut...

Sir, I am 68 years old worked as Professor in Pondicherry University and retired, travelled from Varanasi to Delhi and Delhi to Chennai on 8th Jan.15 by Indigo. In Varanasi itself the flight 6E-119 (PNR T3FHVL) was delayed. It departed at 15.25 p.m. instead of 14.50. The flight was further delayed in the air and landed at Delhi at 17.10. I have informed the ground force to help me in getting my boarding pass to Chennai flight 6E-289, PNR...

Hi, Reservation Comfirmation ID: ReservationID :[protected]ILQ Airline PNR : 6E-XDEIJX#6E-XDEIJX Airline : IndiGo#IndiGo, IndiGo#IndiGo Flight No. : 6E - 212#6E - 212, 6E - 482#6E - 482 Contact No. : [protected] Email ID : [protected]@gmail.com Booking Date : 10/07/2014 14:19:43 I had booked Air Ticked on Easy Trip Planners Pvt Ltd website on 10-July-2014, for my friend HR Rohit, to travel from Vadodara to Bangalore on 12-Jan-2015, Flight Timings...

Hi, Reservation Comfirmation ID: ReservationID :[protected]ILQ Airline PNR : 6E-XDEIJX#6E-XDEIJX Airline : IndiGo#IndiGo, IndiGo#IndiGo Flight No. : 6E - 212#6E - 212, 6E - 482#6E - 482 Contact No. : [protected] Email ID : [protected]@gmail.com Booking Date : 10/07/2014 14:19:43 I had booked Air Ticked on Easy Trip Planners Pvt Ltd website on 10-July-2014, for my friend HR Rohit, to travel from Vadodara to Bangalore on 12-Jan-2015, Flight Timings...

Respected Sir, We booked 6 tickets of flight from Chandigarh to Srinagar on 03/01/2015 and returned on 07/01/2015 (details are given below). This flight was cancelled at 2/01/2015 at evening 5.00 p.m. then we called the customer care number (you can called customer harassment number) [protected], they said that due to weather the flight was cancelled. I want the weather report for the same. After one hour long discussions with customer...