IndiGo Complaints & Reviews

Dear Sir, I have cancelled my ticket reference number IB28GN more than two weeks back but have still not received the credit for it in my Credit Card. I have logged in a complaint on their website about a week back but have not even received an acknowledgement. Kindly have the refund credited immediately. Asim Kumar Shrivastava email ID [protected]@gmail.com...

Ms CHOI from the indigo check in counter in Guwahati airport harassed me during my recent Guwahati - Kolkata trip by flight 6E-322 and PNR D4PZRS. She was very unprofessional and treated us very disrespectfully which made me question the quality of recruitment of indigo officials. Ms CHOI should definitely not be allowed to sit in the front desk facing the customers directly because of the attitude she carries and the 3rd class communication...

Sameagwe were a group of passengers with 4 kids and 3 senior citizens and having a flight 6E464 from bangalore on 04/01/201and pnr no was RE2UQH & RD8TWK. Unfortunately the said flight got delayed from time to time. We can understand this difficulties. But had a very unprofessional and bad experience with Miss. GULSHAN who is senior executive at Bording gate. We have requested for transfer of flight from said flight to another flight...

Flight 6E132 from Bengaluru to Delhi dt 3rd January 2015 has been cancelled. However the sms sent did not give a clue as to what alternative arrangement will be made by Indigo. I had to pay double the fair to buy AirIndia ticket for my daughter Stuti Misra who was booked on the flight....

I travelled from Kolkata to Bangalore yesterday dated 30th Dec 2014 with two luggage. As I reached Bangalore and enquired about my luggage I was informed that my luggage is missing. And its still not Reached Bangalore Airport as it was mistakenly put into cargo. I have been ringing the Indigo Customer care and the air port authority for the same more than ten times today. But those said they are on the way to my home. But they never...

while checking in, we requested for two seats together.executive told only premium seats are left and we have to pay Rs600 for each seat(i.e. total 1200Rs). she to;d there are no non premium seats left. After a lot of discussion, she told that there are non premium seats left in last row. after boarding the flight we observed that the flight was not at all full. there were several seats vacant. why were we being asked to pay extra when...

MONEY deducted from sbi account around afternoon 12'o clock on 29.12.14 but ticket not booked. flight details 13 jan 15 6e539 hyd 2110- kol 2315. 18 jan 6e354 kol 2015- hyd 2225. 2nd time, i got the ticket. pls return the money debited rs 8897.00. sbi pg no.[protected]billdesk) bijaya saha, [protected]. [protected]@yahoo.co.in...

my PNR number is H7TS2G, we had cancelled ticket of only one passenger out of 5 passengers through make my trip but all the 5 tickets were cancelled from your end.but in reference to make my trip, it confirms 4 passengers travelling and one cancelled ticket. The proof of it is attached herewith....

I was travelling by Indigo Flight 434 from Kolkata to Bangalore. The name of the counter staff was Niyaz. He asked me to check in my cabin baggage(which met all the cabin baggage dimensions) because I was carrying a laptop bag. My luggage weighed 15.6 kgs and my cabin baggage weighed 4.8kgs. I have a Dell laptop which has a weight of 2kg. Even if my laptop bag and cabin baggage are combined, the weight of both the bags stays within the maximum...

I travelled through indigo flight 6E264 from CHD to HYD via Mumbai on 23rd Dec 2014. My PNR is Y2PHY. I forgot my "Mi" Power Bank in my seat pocket. I sat on seat 6F. It is a silvery white device, with "xiaomi.com, 5200 mAh" written on it. I have contacted the call centre many times but have not received a reply regarding my device's status as of now. They claimed to submit a complaint regarding this issue, still it seems un-entertained....

I travelled through indigo flight 6E264 from CHD to HYD via Mumbai on 23rd Dec 2014. My PNR is Y2PHY. I forgot my Xiaomi Power Bank in my seat pocket. I sat on seat 6F. It is a silvery white device, with "www.xiaomi.com, 5200 mAh" written on it. I have contacted the call centre many times but have not received a reply regarding my device's status as of now. They claimed to submit a complaint regarding this issue, still it seems un-entertained....

sir i have travelled from pune to delhi on 18-12-14 by flight no 6e02 with pnr no.M3SWUI .I HAVE CHARGED EXTRA 5000 RS FOR SPORTS PISTAL.ALTHOUGH I HAVE NOT CHARGED BY SPICEJET ON 17-12-14 FOR THE SAME REASON WHILE TRAVELLING FROM DELHI TO PUNE.RESOLVE MY PROBLEM .THANKS...

Dear Indigo team, I am Hitesh Banwari from Ahmedabad, My flight was booked from Delhi to Raipur on 15th December 2014 at 6:55 AM, PNR no : Y7BGYP. However I reached the Delhi airport at 6:20 AM and I was not allowed to board the flight but then the flight got delayed till 7:30 AM. Inspite of a fact that I had discussed with your service staff, they were not able to do anything. This is utter negligience from Indigo airlines not valuing...

My flight, 6E-549 on the Friday 5th December scheduled to take off at 19:55 hrs, reach Chennai at 21:45 hrs was delayed by around 2.5hrs and reached Chennai at 00:15. My boarding for my connecting flight to Trichy IX-682 had its cut-off time for boarding as 00:30. I essentially had 15 mins to collect my luggage and run from the domestic terminal to the international terminal to catch my connecting flight. And needless to say that I couldn't...

While booking ticket from Goa to Delhi through internet banking amount was debited once from my account but ticket was not booked. Although ticket was booked from same account in 2 nd attempt but my account was debited twice, Here are the msgs I receieved from Corporation Bank CORPBANK <[protected]@corpbank.co.in> 11:25 PM (57 minutes ago) to me Dear Customer, An amount of Rs. 13812 has been debited from your A/C CLSB02140029...

I boarded Indigo flight 6E 384 on 10 Dec 2014 from Hyderabad to Raipur (subsequently to Delhi). On reaching the destination Raipur I did not receive my checked in baggage at Raipur. This was approx at 9.30h. On approaching the ground staff I was told that you can forget your baggage. Such lapses happen. In fact they laughed at me as if this is common practice. I have an important function to attend. All my belongings and valuables...

Joined Indigo company on 13th Aug was under the leadership was Praveen Kumar but then was happy to serve the organistaion, few days after was shifted to GP and was dam happy there YOU AN EVEN PULL OUT MY SALES DATA WITH RESPECT TO IT . But as days went off things went wrong the then TL Ankush was least bother to give his full support towards us . Few of his known agents were kept in out bond splits and were designated to do his internal...

Booking Reference No: H5PYSP I have booked return ticket to vizag (Delhi-Vizag-Delhi) for 07-Dec-2014 and return on 08-Dec-2014. Initially when I booked the ticket the scheduled time from Delhi was 06:20 in the morning. Later they have reschedule to 05:45, after confirmed booking. I have reached the delhi airport at 4:50, there was a big que for everything. 2 counters were closed. There is no separate counter for each flight. Same counter...

On 17th Oct 2014, I booked a return ticket from Indigo online site www.book.goindigo.in, for myself MRS AMEETA JENA and my husband MR. BALLAB JENA, Bhubaneswar to Mumbai departure 2nd Dec 2014, and return Mumbai to Bhubaneswar departure 8th Dec 2014, bearing PNR No YD693X, as my tickets to Mauritius were already booked departure from Mumbai to Mauritius on 3rd Dec 2014, and return from Mauritius to Mumbai on 7th Dec 2014. When I reached...

I was travelling from Bangkok to Kolkata on 2nd Dec 2014 by Flight No 6E 76, departure time 4.05 pm .Both my trolly suitcases are from United Colors of Benetton, and Indigo broke both the number locks of my two trolly bags and on spot they offered only Rs. 300/- for this huge damage where as i asked Ms. Baishali (Indigo) them to repair both the number locks but she totally denied and gave us Rs. 300/- . My luggage number was 6 E [protected]...