Indraprastha Gas Limited [IGL] Complaints & Reviews

Address: Noida extension, Gautam Buddha Nagar

My IGL gas connection installed since 2019 and since then I am paying my bills timely. Suddenly in Aug 2024 I have received a bill from IGL for Rs. 10, 197/- as to my surprise I haven't used the gas so much. We escalated to IGL and upon thorough inspection and analysis by technician when they visited my home, he found and reported that there was a heavy Gas Leakage due to which Meter was running and recorded unexpected units.
I...

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There is no such meter installed at our house and we are also getting a cheap bill from them which is coming in our name and for this we have issue our regarding and cancel it completely in our name and we want reverse whatever we have paid so far.BP number [protected]
i want full refund

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Address: Gautam Buddh Nagar, Uttar Pradesh

IGL technician Vipin yadav damaged my kitchen water pipeline during IGL meter installation. He left away without doing anything. Pathetic service provided by IGL team.

Contact no - [protected]
Name - Shubham

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Address: Opp. Honda Power,G B Nagarvillage Kasna,Greater Noida-201308,Uttarpradesh

I am Harendra Bhati residing at C-62 phi 4 ebony estate Greater Noida. I shifted here in the year 2019 with my family and at that time i contacted Indraprastha Gas Limited for a connection at my residence in there office situated in Kasna Greater Noida and paid an amount of Rs.6000 for the installation of the pipeline and still after 4 years there is no progress for the same. I have visited them a several times and contacted their costumer...

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Address: FLAT NO. 50, ANTRIKSH APARTMENTS, VIKASPURI, NEW DELHI-110018

Bp no. [protected]

igl connection was disconnected in the month of august'2023 but still i am getting the bills and gettings calls from igl to clear the payment whereas disconnection is not yet updated in the system that's why bills are being generated every month. Despite of my repeated request to your customer care, no action has been taken till today.

Please do the needful immediately and confirm otherwise i will have to approached to the consumer court.

Regards

mobile no. [protected]
flat no. 50, antriksh apartments, vikaspuri, new delhi-110018

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

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Since May 2023, I have been receiving Inflated gas bills and I also filed a complaint with the IGL customer care on 22nd of June, 2023 through mail. I also tried to seek help from IGL customer care verbally but couldn't receive any help from the concerned authorities. The mail regarding the complaint has been attached as a screenshot.
As a result I even have received a notice regarding disconnection of the Gas services.
I'd...

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Address: A2 East Vinod Nagar Delhi 110091

Dear Sir, the meter has been installed before 1 year 6 months now the connection has been done on main pipeline, I called to your reprentative on contact no [protected] regarding to regulate the connection, he came and told to change the stove either from him on private cost or change the stove to connect the line. I have changed the stove and call back to him to connect the same, he said that I need to inform IGL customer care first they will forward the detail to him to connect the same. They want to earn money from consumers as far as I know they demand the private service from many consumers. please look into the matter to maintain IGL dignity.

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Address: E-4/146, sector 7, Rohini

There is gas smell in the back lane of my house (E-4/146 Sector-7, Rohini, Delhi) since past 2 months, near the IGL pipelines. Due to 50 degrees weather in Delhi, it poses a great threat to the residential houses built near it.

Kindly get the pipelines checked.

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

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Address: IGL Noida

I requested for the IGL connection in Jan 23 and it took the IGL team over a year to come and initiate some work, even though the money was paid already.

And when they started it took good 4-5 months to do the engineering marvel as attached.

Can you please cancel my connection, the engineering marvel done by the team, as shown below, is not safe for children coming to school. I am very concerned of this. br...

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I have applied for reconnection of PNG gas pipeline. BP no is [protected], CA no is also generated 5 days ago. Customer care said after generating CA no within 1-2 day a person will come it's been 6 days nobody even contacted for the same.

Now customer care is saying that it will take 45-90 days to install the connection. All set up and line are laid down in society they just need to install the meter and extend the line which will not take more than 1 hour. Provided Contact no people are disconnecting the phone or not picking it.
Very pathetic services from IGL.

Do we need to wait for the connection for 4 months. If that was the case it is good to go on Cylinder that is much easier to get the connection.

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Address: Modinagar-201204, U.P.

Sir/Madam,
In April, 2024, I had submitted an application duly filled in enclosed with cheque etc., for a new connection of IGL/PNG to be installed at 2nd Floor of House No.C1/6, Krishna Kutir, Shivpuri, Gali No.2, Modinagar against BP No.[protected] in the name of my son, Mr Bharat Sharma (Mobile No.[protected]) and submitted to IGL employee, namely, Mrs Rabia Begum (Mobile No. [protected].

Despite repeated requests, the aforesaid connection is still pending for installation, creating unnecessary tension to a retired / senior citizen family.

Kamal Prakash Sharma
Addl.SP (Retd.)/CBI/ACB/Ghaziabad.
Mob. [protected]/[protected],
R/o C1/6, Krishna Kutir, 2nd Floor,
Shivpuri, Gali-2, Modinagar, U.P.

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Address: Shipra Suncity, Indirapuram, Ghaziabad, UP

Website: IGL.com

I have received my BP no for new connection, but not received any Contract Account yet

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For BP number [protected] incorrect bill is generated from last two times. request you to send someone at my flat take reading of the meter and correct my bill. Also adjust my extra paid money to the correct bill. how it is possible when gas was in use bill was 200-300 now without use and without taking reading from my meter you people are generating 1500 for a month. Correct my bill on high priority and regenerate the bill amount on my number

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Address: A-1/6 Khasra No 36/21 Nanesh Enclave Jain Colony Delhi 110039

Mne new connection k liye apply kiya tha 05/03/2023 ka lekin ab tk connection nahi lga aur jo yha k incharge hai Raman unko msg call kiya toh woh msg ka reply ni kr re aur call uthate nhi hai uthate hai toh bolte hai btata hu kripya krke hmara connection lgwaya jaye

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Hello my BP number is [protected]. I had applied for domestic IGL Connection and its been more than 30 days no insecption took place no installation. called 14 times customer care no responce. also sent mail from [protected]@yahoo.com still no responce.

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Address: 341-342, upper ground floor, pocket 11B, sector 23, delhi 110085

Gas is leaking please come on emergency basis.

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Address: Radhika Apartment, Dwarka, Sector 14

Hi Team,

My IGL BP number is [protected]. This is with reference to the flat no. 406, Radhika apartment, Pocket 1, Dwarka, Sector-14, Delhi.

I raised a request to stop the connection as there was some work going on in the flat. I raised the request for connection restoration and I was given a bill of circa Rs. 4, 200. All the parts added were old. Also, why am I charged so much for the pipe connection? When the...

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Address: A-3/68 Police Apartment Paschim Vihar New Delhi- 110063

My name is Vimal Prasad Yadav and my IGL BP number is [protected]. Sir, even in March-April 2023 last year, the bill was not sent, about which I had complained, then you said that the bill must not have reached by mistake, whereas in March-April last year no one came from you to take the reading, so how could the bill be sent. At that time IGL had made up so many false stories to hide its mistake. And even now you people are doing the same as before. Because now in March 2024 the person who takes the reading came but I have not received the bill yet. Now I also check the reading every month so that I can know whether you people send the bill according to the reading or send the bill as per your wish. Sir, please tell me why I have not received the bill yet.

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Apr 10, 2024

Updated by Vy9650122734 Sir, even in March-April 2023 last year, the bill was not sent, about which I had complained, then you said that the bill must not have reached by mistake, whereas in March-April last year no one came from you to take the reading, so how could the bill be sent. At that time IGL had made up so many false stories to hide its mistake. And even now you people are doing the same as before. Because now in March 2024 the person who takes the reading came but I have not received the bill yet. Now I also check the reading every month so that I can know whether you people send the bill according to the reading or send the bill as per your wish. Sir, please tell me why I have not received the bill yet.

Apr 10, 2024

Updated by Vy9650122734 My name is Vimal Prasad Yadav and my IGL BP number is [protected]. Sir, even in March-April 2023 last year, the bill was not sent, about which I had complained, then you said that the bill must not have reached by mistake, whereas in March-April last year no one came from you to take the reading, so how could the bill be sent. At that time IGL had made up so many false stories to hide its mistake. And even now you people are doing the same as before. Because now in March 2024 the person who takes the reading came but I have not received the bill yet. Now I also check the reading every month so that I can know whether you people send the bill according to the reading or send the bill as per your wish. Sir, please tell me why I have not received the bill yet.

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I am a working and currently single housemaker woman. I have applied for the PNG gas connection in the IGL in last december, 2023. Since then, + till now, dt 29.03.2024, the gas connection has not fully completed.
The company workers did not least cooperated with the installation procedure such as early or later in working days or on Sundays. They call at mid of working days for the installation and when I ask for mine feasible timeline,...

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Not any point is empty for light motor vehicles
No action taken even after complaining to igl pump manager

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Indraprastha Gas Limited [IGL] Complaints & Reviews

File a complaint to Indraprastha Gas Limited [IGL]

Indraprastha Gas Limited [IGL] reviews & complaints page 2

High billing and leakage adjustment in bill

Without gas bill supply

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Igl technician damaged my water pipeline of kitchen during meter installation.

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Instalment of gas pipeline

igl bill updation /wrong billing - bp no. 1000073446

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inflated bills (business partner number: 4000950473)

Connection DP 4001488339

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Gas smell in the back lane of my house

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Disconnection and refund BP no 6100001620

delay in png gas pipeline connection at home

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Delay in getting new connection of PNG at Modinagar, U.P.

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Contract Account

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Incorrect bill generated:6000051102

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Naya connection 1 saal k bd b ni lga

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connection delay

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Gas leak and it is catching fire

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4200 rupees restoration charge - TOO MUCH

IGL people do fraud in bill. please tell me why I have not received the bill yet.

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Incomplete gas pipe installation even after no. of complaints

Mismanagement on igl pump

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Indraprastha Gas Limited [IGL] Complaints & Reviews

File a complaint to Indraprastha Gas Limited [IGL]

Indraprastha Gas Limited [IGL] reviews & complaints page 2

High billing and leakage adjustment in bill

Without gas bill supply

Post your Comment

Igl technician damaged my water pipeline of kitchen during meter installation.

Post your Comment

Instalment of gas pipeline

igl bill updation /wrong billing - bp no. 1000073446

Post your Comment

inflated bills (business partner number: 4000950473)

Connection DP 4001488339

Post your Comment

Gas smell in the back lane of my house

Post your Comment

Disconnection and refund BP no 6100001620

delay in png gas pipeline connection at home

Post your Comment

Delay in getting new connection of PNG at Modinagar, U.P.

Post your Comment

Contract Account

Post your Comment

Incorrect bill generated:6000051102

Post your Comment

Naya connection 1 saal k bd b ni lga

Post your Comment

connection delay

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Gas leak and it is catching fire

Post your Comment

4200 rupees restoration charge - TOO MUCH

IGL people do fraud in bill. please tell me why I have not received the bill yet.

Post your Comment

Incomplete gas pipe installation even after no. of complaints

Mismanagement on igl pump

Post your Comment

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