Indraprastha Gas Limited [IGL] Complaints & Reviews

We have paid all dues and bill,
But nobody turned up for restoration despite repeated chasing.
It was disconnected rudely without informing the parents & in the presence of the minor child.
Link for penalty generated in 3 days despite repeated reminders.
It has been paid, pl see attachment.
but no action was taken urgent necessary action for the restoration.
few months before IGL person taken 3000/-...

Control room IGL, Dharuhera Cont. 844**88599 Never support call and never resolve the problems of customers...

Gas smell felt despite all gas stove nobs closed. Pl get it checked and repaired...

A REQUEST FROM SENIOR CITIZEN FOR SPEEDY ACTION

ENCROACHMENT ON COMMON AREA BY ILLEGALLY COVERED THE MANDATORY OPEN SPACE BY GROUND and FIRST CO-OWNERS AT
E 275, EAST OF KAILASH, NEW DELHI
TAMPERING OF IGL COMMON GAS PIPELINE

With reference to the captioned subject, we advise we have sent upteen emails since May 23 but no response. Atlast we could get support from the helpline team. The IGL...

We requested on 9 of Nov for the connection the customer care said it will take 3 days. Today 3 days have been passed they haven’t come for the connection. We haven’t made food for past 3 days and Now are saying it will take 3 more days, plz solve the problem quickly...

In reference to BP No.[protected] pertaining to
PNG connection at SG-3/401 4TH FLOOR SAYA GOLD AVENUE
INDIRAPURAM
VAIBHAVKHAND GHAZIABAD 201014.

Even after one month if follow-ups installation is not yet done in my flat. Pleaee expedite....

We have closed our restaurant in September and requested Termination of Gas Connection #[protected]. It’s been close to two months but no action is yet taken. I am following up with different gl teams of ghaziabad like sunny gautam from marketing, Mohammed Salim, Kuldeep and ankit from operations. Everyone is passing the ball to each other. Now I have left no other option other than going to consumer forum....

Mobile no [protected]...

In this connection I have contacted igl control room regarding my problem who forwarded to talk with naveen who advise to to contact sanjay then mr vivek i have talk to all the representative every one said that we will see i have paid rs 3000/- to plumber for reconnection no one paid amount. a month and half already passed no responcerecived from any one.
kindly advise to concerned contractor to pay otherwise i will have to knock...

My consumer number [protected], my bill was showing 2612 due amount against which I did on line transaction and amount was showing 1314.4 ( reference number[protected] which was paid by me via Amazon Pay by me in the morning 5.53 am and later on when I tried again same amount was showing and I thought in order to compensate the total amount same is still showing and I made another transaction of 1314.4 ( reference number[protected]...

My bp no; [protected] for new connection it taken more time and delay almost 4 months customer care deny my problem from last 1 month no clarification they given how much time it will take...

IGL/PNG BP. No.[protected] stands in the name of my wife Amita Bhatt requested for permanent disconnection (from old premises A1/643 Sector 6 Rohini Delhi)on 23 Aug 23 vide Service request No. [protected] followed by another Service request vide No. [protected] and too many emails and personal contact to customer care but sorry' to say that first service request closed without any action and falsely informed through email. My meter is installed...

I am a senior citizen and was living alone in my residence before Covid however I shifted with my Son to his residence due to lockdown and infrequently visiting my residence for last 3 years with very low usage of IGL gas connection. I have raised multiple request with IGL to temporary disconnect the connection to avoid Billing but they have ignored more than 10 such requests in last 3 years and raising Bills on minimum usage which is higher...

I am a senior citizen and was living alone in my residence before Covid however I shifted with my Son to his residence due to lockdown and infrequently visiting my residence for last 3 years with very low usage of IGL gas connection. I have raised multiple request with IGL to temporary disconnect the connection to avoid Billing but they have ignored more than 10 such requests in last 3 years and raising Bills on minimum usage which is higher...

I had applied for a new IGL connection at Vasant Kunj Delhi via BP number [protected] however even after two months and multiple follow ups there is no clue about when the connection will be installed.
IGL customer care tells the same story every time that we have escalated your case and you will get response soon but there is no feedback whatsoever. This is the situation when there is IGL connection from previous owners already coming...

I am Writing this mail kind for your information that i am facing Connection issue problem since 2019 to till now, not yet taken any action by IGl team & by their contractor who are working in our area, I am many time complaint of my connection issues. my last complaint no: [protected], & BP no:[protected]., please resolve my connection problem. i hope you will take an neccessry action...

My BP number is [protected]
Its is sec 2 dwarka. I have been requesting for the reconnection, which was disconnected for renovation purposes. Its been more than 22 days but the request is falling on deaf ears. Whenever i contact the helpline, they say we are sorry and we will send the person on priority basis and the issue will be resolved in 1-2 days but there is no call and no visit. The person who is in IGL office in dwarka, ( i...

We got the connection done in the month of October. For the first few months, we received the bill ranging from[protected]. In the month of Feb, we received a bill of Rs. 19000 (which is way too high in comparison to our consumption). We filed multiple complaints, someone came to check and told us that was a leakage and fixed it. From that month, we started receiving bills in normal amounts (ranging from[protected] again but the Rs. 19000 wasn’t...

I have applied for IGL connection in 2019, meter installation was completed in 2019 but the connection is not energized yet.
i had complaint many times (more than 5times in last 1 month) in IGL but no one is listening the issue. each complaint is getting closed without resolution.

BP no. is [protected]...

New connection not installed Application no. [protected]
I applied for new connection but its been 2 months and no one has called or connected for the connection. Payment has been made but nobody has contacted for further steps. Pls action ASAP in Sarita Vihar...