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Indraprastha Gas Limited [IGL] Complaints & Reviews

www.iglonline.net

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Updated: Dec 25, 2024

Complaints 1751

Resolved

181

Unresolved

1570

So far, so good. Indraprastha Gas Limited [IGL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indraprastha Gas Limited [IGL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Indraprastha Gas Limited [IGL]

Recently resolved complaints

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Leakage Adjustment in Bill

Gas smell in whole Street

Instalation of igl gas by digging the pit but digged pit is not filled in despite many emails wrote to local controll room as well

Unwanted calls for non-connection payment

Leakage in PNG Pipe and Connection Not established properly

Most useful reviews

Additional Security Deposit Charges in Bill

permanent disconnection of gas

refund of security deposit

PNG Meter running fast

bp number information

Additional Consumption SD Amount - unwanted

Featured stories

Cheated/forgery - Bill increased three times after new meter installed

Bill paid on 30/06/2021, but still unpaid

Indraprastha Gas Limited [IGL] reviews & complaints page 5

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Address: Physics Department ARSD College Dhaula Kuan New Delhi-110021

Sir, I filled cng in my car on[protected] at 07:55 AM moti Bagh (Shantipath) the person of station call me sir your cng is filled I give the money Rs. 415/- but I reached hardly 100 meter the meter of car show the same reading as before the filled, in busy scheduled I not reached the station on same day but tomorrow I reached the station and call the station lady staff manager but she refused me to solve the problem. So I requested you sir...

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Address: Plot no. 15 D-9 2nd floor site columbus sector 7 dwarka

Sir I have applied for IGL se se connection on 10th april which name is Ekta Gupta plot no 15 d 9 2nd floor site columbus bp no [protected] please I request you to get my gas connection done as soon as possible because very There is a problem, whenever you call the customer care, they say that it will be done by tomorrow, but till now it has not happened, I have deposited the security, but still this is the solo service of IGL....

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68B Dda Flats pandav nagar new delhi 110008

After multiple reminder to the contractor .digs nd pit in our locality not being repaired ..after this rain situation got worsen ..our vehicle stuck in them ..some times kids playing outside fall in these pits nd digs .. Delays Instalation of igl gas by digging the pit but digged pit is not filled in despite many call to contractor assigned for digging and picking debris . You are...

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Address: 69A. Dda flats

69B Dda Flats pandav nagar new delhi 110008

After multiple reminder to the contractor .digs nd pit in our locality not being repaired ..after this rain situation got worsen ..our vehicle stuck in them ..some times kids playing outside fall in these pits nd digs .....

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Address: A38 Ganesh Nagar Pandav Nagar Complex Delhi 92

Complaint Connection Restoration Delays
Instalation of igl gas by digging the pit but digged pit is not filled in despite many call to contractor assigned for digging and picking debris . You are requested to resolve the issue and collect debris and arrange proper cementing of digged pit....

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I've visited IGL customer center at shalimar bagh on 24/04/2023 and paid all pending dues upfront. Ticket number - [protected]

1) There was technician visit same day at my house and he asked me for buying restoration equipment from outside. Strange?? as connection is old and they do not have these parts in their inventory. Strange again??
2) Till today[protected], we live in digital era unfortunately IGL is still in stone...

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Address: Model Town -3, Delhi

Website: iglonline.net

Hi, I applied for IGL gas connection back in Aug 2021 and paid the security deposit as well but till date I have not heard from anyone on my connection status. I have called customer care so many times, every time they say they will forward my complain but yet nothing. Please help to get this connection activated soon....

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Address: 12 No. Samrat Enclave , 4th floor, Delhi-110034

Hello,
I registered a request regarding connection of IGL,
connection No. [protected].
The Personal came from IGL regarding the connection to our home, they misbehaved with my father and my wife.
They were so rude and were trying to be violent to us.
Person Details:-
Name Honey
Designation Tech
Emp Code NG-D16
Phone [protected]
Valid 1.10.22 to 30.9.2023

These...

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Gas pipeline fitting is done with meter but gas service is not start till now.i continuing contact with customer care department but no response.i send mail before one month but no response

Regards
Ankit
[protected] is reg mob numbers...

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Address: Indraprastha Gas Limited, IGL Bhawan, Plot 4, Community Center, R K Puram, Sector 9, New Delhi, Delhi 110022

Sir,
I would like to file a grievance against non issue of domestic gas connection. I am literally frustrated now, since I applied for IGL Gas pipeline connection in August 2021 for my house hold domestic use and handed over a cancelled cheque to the Representative. However even after constantly follow ups I didn't get any proper revert from any of your executive and everyone is trying to transfer their responsibility to another person...

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Hi,
I had raised request for new IGL connection in Jan 2023 to Mr Anil Kumar from Marketing team and he had promised to install new connection in 3-4 weeks maximum. But I have received my BP number on 10th Feb and CA number on 20 Feb. But my connection not installed yet.
I am following Anil so he give me number of Mr Sunil Gupta, project incharge. Then I followed to Sunil Gupta and he give number of Puspender from installation...

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Address: Raj bagh metro station

Hy my name is Gaurav from near Raj bagh metro station sahibabad ghaziabad on 05/04/2023 Deepak Kumar mobile number ([protected]) call me at 8:00 pm and say that give intro of him saying I am coming tomorrow to your home and collect my meter reading I refused him that not come to my home I will take self billing and I will do at every time then he say ok sir on date 06/04/2023 he came at 6:30 I was not at my home my parents are their they...

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Address: 769 sanjay marg south bhopa road patel nagar new mandi muzaffarnagar -251001

Igl gas company is installing the gas pipeline by digging the pits and after checking pressure, pits are filled in and connection is given. MY pit was digged twice on 25/03/2023 but could not be tested and the Engineer promised to come on next day but he did not come. I enquired fro m local gas control room about my pit to be tested and filled in.They promised for next day but no one came and my pit is overflowing due to NAALI water .THe...

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Address: Ambitte India Pvt. Ltd. - 107, DSIDC, Scheme-I, Okhla Industrial Area, Phase II, New Delhi, Delhi 110020

Dear Sir/Madam,

We are writing to express our deep concern regarding the delay in the installation of our PNG connection for BP No [protected], which we applied for on 10th December 2022.
We were informed at the time of application that the installation would be completed within a month.
However, it has been almost four months since then, and we have not seen any progress towards the installation of our connection.br...

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IGL has dug both sides of Gali No. 32 DDA Flats, Dr. Ambedkar Nagar, Madangir, New Delhi -62 for lying PNG line in December, 2022 but till date the malba dug out is still lying there of every home, which may cause any untoward incident to any person.

Hence, I request you that the Malba lying there may kindly be got cleared immediately to avoid any untoward incident....

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Address: HNO:B-46 VIKARAM ENCLAVE SAHIBABAD

Website: Gas connection

I recieved your message on 18 March 2023, " iGL will accomplish all fotmaleties and work for continution of, gas connection but nothing is done "
My neighbours are enjoying gas connection, however we aoolied at sam time
BP- [protected]
REC Date- 2/25/2021...

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Address: HNO: B-46 Vikram enclave sahibabad 201005

I recieved your message on 18 March 2023, " iGL will accomplish all fotmaleties and work for continution of, gas connection but nothing is done "
My neighbours are enjoying gas connection, however we aoolied at sam time
BP NUMBER -[protected]
REF DATE 02/25/2021...

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Address: Ghaziabad

BP No # [protected]

I have IGL pipeline gas connection from past 2 years and there was no problem until the person visited house said have to check the meter from IGL. He have mobile with all the data of nearby IGL customers.

I received my bill yesterday on my mail id & registered mobile number, and was horrified to note that the bill amount is Rs 4393, this when I have paid regularly EVERY Bill . My bills for...

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Address: Delhi

BP # [protected]

I have IGL pipeline gas connection from past 14 years and there was no problem until they installed new metre of RAYCHEM brand.
My usual unit consumed per month ranges 12-15 units per month after installation of new meter it sudden shoot upto 34 units per month which is way to high.
After complaining they found defect in meter as it was making strange noise so IGL installed a meter of AEM brand...

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Sir/ madam,

Please temporarily disconnect gas supply of bp no. [protected] at the following address:
H-33/124, sector-3, rohini, new delhi 110085.

The connection is not in use for 4-5 months but minimum charges are being levied. An early action is requested.

Thanks
Pushpa Joshi...

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