Indraprastha Gas Limited [IGL] Complaints & Reviews

Gas pipeline fitting is done with meter but gas service is not start till now.i continuing contact with customer care department but no response.i send mail before one month but no response

Regards
Ankit
[protected] is reg mob numbers...

Sir,
I would like to file a grievance against non issue of domestic gas connection. I am literally frustrated now, since I applied for IGL Gas pipeline connection in August 2021 for my house hold domestic use and handed over a cancelled cheque to the Representative. However even after constantly follow ups I didn't get any proper revert from any of your executive and everyone is trying to transfer their responsibility to another person...

Hi,
I had raised request for new IGL connection in Jan 2023 to Mr Anil Kumar from Marketing team and he had promised to install new connection in 3-4 weeks maximum. But I have received my BP number on 10th Feb and CA number on 20 Feb. But my connection not installed yet.
I am following Anil so he give me number of Mr Sunil Gupta, project incharge. Then I followed to Sunil Gupta and he give number of Puspender from installation...

Hy my name is Gaurav from near Raj bagh metro station sahibabad ghaziabad on 05/04/2023 Deepak Kumar mobile number ([protected]) call me at 8:00 pm and say that give intro of him saying I am coming tomorrow to your home and collect my meter reading I refused him that not come to my home I will take self billing and I will do at every time then he say ok sir on date 06/04/2023 he came at 6:30 I was not at my home my parents are their they...

Igl gas company is installing the gas pipeline by digging the pits and after checking pressure, pits are filled in and connection is given. MY pit was digged twice on 25/03/2023 but could not be tested and the Engineer promised to come on next day but he did not come. I enquired fro m local gas control room about my pit to be tested and filled in.They promised for next day but no one came and my pit is overflowing due to NAALI water .THe...

Dear Sir/Madam,

We are writing to express our deep concern regarding the delay in the installation of our PNG connection for BP No [protected], which we applied for on 10th December 2022.
We were informed at the time of application that the installation would be completed within a month.
However, it has been almost four months since then, and we have not seen any progress towards the installation of our connection.br...

IGL has dug both sides of Gali No. 32 DDA Flats, Dr. Ambedkar Nagar, Madangir, New Delhi -62 for lying PNG line in December, 2022 but till date the malba dug out is still lying there of every home, which may cause any untoward incident to any person.

Hence, I request you that the Malba lying there may kindly be got cleared immediately to avoid any untoward incident....

I recieved your message on 18 March 2023, " iGL will accomplish all fotmaleties and work for continution of, gas connection but nothing is done "
My neighbours are enjoying gas connection, however we aoolied at sam time
BP- [protected]
REC Date- 2/25/2021...

I recieved your message on 18 March 2023, " iGL will accomplish all fotmaleties and work for continution of, gas connection but nothing is done "
My neighbours are enjoying gas connection, however we aoolied at sam time
BP NUMBER -[protected]
REF DATE 02/25/2021...

BP No # [protected]

I have IGL pipeline gas connection from past 2 years and there was no problem until the person visited house said have to check the meter from IGL. He have mobile with all the data of nearby IGL customers.

I received my bill yesterday on my mail id & registered mobile number, and was horrified to note that the bill amount is Rs 4393, this when I have paid regularly EVERY Bill . My bills for...

BP # [protected]

I have IGL pipeline gas connection from past 14 years and there was no problem until they installed new metre of RAYCHEM brand.
My usual unit consumed per month ranges 12-15 units per month after installation of new meter it sudden shoot upto 34 units per month which is way to high.
After complaining they found defect in meter as it was making strange noise so IGL installed a meter of AEM brand...

Sir/ madam,

Please temporarily disconnect gas supply of bp no. [protected] at the following address:
H-33/124, sector-3, rohini, new delhi 110085.

The connection is not in use for 4-5 months but minimum charges are being levied. An early action is requested.

Thanks
Pushpa Joshi...

Hi this is regarding a new connection request made by me, i.E. Siddharth vikram, 135, ground floor, uday park, south ex part 2, delhi - 110029. I had applied for a new connection in the end of year 2020. It has been more than two years since i applied, and i have made the payment 2 years back but still no connection has been installed at our home. I have already contacted the customer care more than 50 times, visited the igl office in rk...

There is no connection joint main gas pipe to my home . I have a igl meter in my home fixed by igl but reason is that my near and dear in my home main connection joint for supply but my connection is not joint in main supply connection....

Hi,
My IGL BP No. - [protected]
My Name - Mrs. Rita Ghosh
Resident - Vikaspuri, New Delhi

There is some issue with the billing amount generated this time for my connection. My bill generally comes between 200-500 Rupees. And this time my bill is 1554 Rupees? When I called Customer care, I was told my BP is also tagged to some Mr. Mahender. I also at times get SMS from IGL referring to Mr. Mahinder. But...

You are requested to please advise to the concerned person to shift the IGL pipe line at 16A/1501, Vasundhra, Ghaziabad from one place to another place (same location).

I am dialling your customer care number last four days but number is continuously busy, hence sending the on line complaint.

please look into the matter ASAP.

Regards,
B C Joshi
16A/1501, Vasundhra, Ghaziabad
Mob.[protected]br...

Hi Team, I am not able to register for IGL online portal as "CONTRACT ACCOUNT" not auto populated while registering for online service for BP number :- [[protected] ].
please resolve this as soon as possible.

Thanks
Samarpal
+91-[protected]...

We have received bill for March on 08.03.2023 and the due date is 29.03.2023
I contacted customer care because the amount of bill is more than the gas we have used.
Customer care member informed us that we are getting estimated bill for March month.
Why do we pay estimated bill, and not the actual bill?

I want you to provide us actual bills of each month and get the meter box checked....

जब से हमारे घर में गैस कनेक्शन मिला है, हमें कभी बिल नहीं मिला, एक मैसेज आता है और हम बिल भर देते हैं। अब मैसेज नहीं आया और जब आया तो जुर्माना लगाया गया। जिसके बारे में उन्होंने...

Dear Sir/Madam,
I am siddharth, live in gandhinagar, bhopa road, muzaffarnagar. the png gas pipeline working properly in gandhinagar since a long time. But the gas pipeline is not come in our street. and the gas pipeline is going through our street.
please solve this problem as soon as possible....