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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Apr 17, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 5

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Z
Zaved dammpi
Apr 2, 2023
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Regarding - Gas connection

Address:HNO:B-46 VIKARAM ENCLAVE SAHIBABAD
Website:Gas connection

I recieved your message on 18 March 2023, " iGL will accomplish all fotmaleties and work for continution of, gas connection but nothing is done "
My neighbours are enjoying gas connection, however we aoolied at sam time
BP- [protected]
REC Date- 2/25/2021...
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Z
Zaved dammpi
Apr 2, 2023
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Regarding Gas connection

Address:HNO: B-46 Vikram enclave sahibabad 201005

I recieved your message on 18 March 2023, " iGL will accomplish all fotmaleties and work for continution of, gas connection but nothing is done "
My neighbours are enjoying gas connection, however we aoolied at sam time
BP NUMBER -[protected]
REF DATE 02/25/2021...
+1 photos
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A
ankitg1002
from Ghaziabad, Uttar Pradesh
Mar 30, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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High Bill / Incorrect Bill

Address:Ghaziabad

BP No # [protected]

I have IGL pipeline gas connection from past 2 years and there was no problem until the person visited house said have to check the meter from IGL. He have mobile with all the data of nearby IGL customers.

I received my bill yesterday on my mail id & registered mobile number, and was horrified to note that the bill amount is Rs 4393, this when I have paid regularly EVERY Bill . My bills for...
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G
Gaganjeet1705
from Delhi, Delhi
Mar 29, 2023
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Cheated/forgery - Bill increased three times after new meter installed

Address:Delhi

BP # [protected]

I have IGL pipeline gas connection from past 14 years and there was no problem until they installed new metre of RAYCHEM brand.
My usual unit consumed per month ranges 12-15 units per month after installation of new meter it sudden shoot upto 34 units per month which is way to high.
After complaining they found defect in meter as it was making strange noise so IGL installed a meter of AEM brand...
+4 photos
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B
BkPushpa
from Delhi, Delhi
Mar 28, 2023
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Request regarding temporary disconnection

Sir/ madam,

Please temporarily disconnect gas supply of bp no. [protected] at the following address:
H-33/124, sector-3, rohini, new delhi 110085.

The connection is not in use for 4-5 months but minimum charges are being levied. An early action is requested.

Thanks
Pushpa Joshi...
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S
Siddharth Vikram
Mar 24, 2023
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New connection not installed - it has been more than 2 years

Hi this is regarding a new connection request made by me, i.E. Siddharth vikram, 135, ground floor, uday park, south ex part 2, delhi - 110029. I had applied for a new connection in the end of year 2020. It has been more than two years since i applied, and i have made the payment 2 years back but still no connection has been installed at our home. I have already contacted the customer care more than 50 times, visited the igl office in rk...
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A
amit786@kumar
from Delhi, Delhi
Mar 23, 2023
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No main gas pipe line connection joint in my home .

Address:D-38,gali no -3 hazara park chander nagar delhi 110051

There is no connection joint main gas pipe to my home . I have a igl meter in my home fixed by igl but reason is that my near and dear in my home main connection joint for supply but my connection is not joint in main supply connection....
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R
Rupen123
Mar 21, 2023
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High Billing / Incorrect amount

Address:New Delhi

Hi,
My IGL BP No. - [protected]
My Name - Mrs. Rita Ghosh
Resident - Vikaspuri, New Delhi

There is some issue with the billing amount generated this time for my connection. My bill generally comes between 200-500 Rupees. And this time my bill is 1554 Rupees? When I called Customer care, I was told my BP is also tagged to some Mr. Mahender. I also at times get SMS from IGL referring to Mr. Mahinder. But...
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N
N.K. Joshi
from Vasundhra, Uttar Pradesh
Mar 19, 2023
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To shift gas pile line at 16A/1501, Vasundhra, Ghaziabad-201012 (BP No.7000050416)

You are requested to please advise to the concerned person to shift the IGL pipe line at 16A/1501, Vasundhra, Ghaziabad from one place to another place (same location).

I am dialling your customer care number last four days but number is continuously busy, hence sending the on line complaint.

please look into the matter ASAP.

Regards,
B C Joshi
16A/1501, Vasundhra, Ghaziabad
Mob.[protected]br...
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H
Harsh_arv
Mar 13, 2023
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CONTRACT ACCOUNT is not registered

Hi Team, I am not able to register for IGL online portal as "CONTRACT ACCOUNT" not auto populated while registering for online service for BP number :- [[protected] ].
please resolve this as soon as possible.

Thanks
Samarpal
+91-[protected]...
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F
feline
from Delhi, Delhi
Mar 12, 2023
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Receiving estimated Gas bill.

We have received bill for March on 08.03.2023 and the due date is 29.03.2023
I contacted customer care because the amount of bill is more than the gas we have used.
Customer care member informed us that we are getting estimated bill for March month.
Why do we pay estimated bill, and not the actual bill?

I want you to provide us actual bills of each month and get the meter box checked....
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जब से हमारे घर में गैस कनेक्शन मिला है, हमें कभी बिल नहीं मिला, एक मैसेज आता है और हम बिल भर देते हैं। अब मैसेज नहीं आया और जब आया तो जुर्माना लगाया गया। जिसके बारे में उन्होंने...
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S
sid9927
from Muzaffarnagar, Uttar Pradesh
Feb 20, 2023
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For new png pipeline where already working png gas pipeline

Address:gandhinagar, bhopa road, opp. palasa hotel, muzaffarnagar

Dear Sir/Madam,
I am siddharth, live in gandhinagar, bhopa road, muzaffarnagar. the png gas pipeline working properly in gandhinagar since a long time. But the gas pipeline is not come in our street. and the gas pipeline is going through our street.
please solve this problem as soon as possible....
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A
ajay112006
from New Delhi, Delhi
Feb 15, 2023
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Wrong billing complaint- bp no.4000700142

Address:NEW DELHI

This is my Sixth(6) Complaint since last 40 days regarding the same matter my earlier complaint no's are mentioned for your ready references :-
Complaint no.[protected], [protected], [protected], [protected] & [protected]

The complaint is regarding the Meter reader which hasn't come since the last bill no.[protected] dated 18.06.2022, after that i got all bills with minimum charges bills without meter reading update and while...
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C
cinnoman
from Gurgaon, Haryana
Feb 9, 2023
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Current bill is very high bill

Address:g 801 park view city 1 Sohna Road, Sector 48

BP no [protected] . I received my bill yesterday on my mail id, and was horrified to note that the bill amount is Rs 2400, this when i have paid regularly EVERY Bill . My bills for my piped gas has been in the range of Rs[protected] in 2022. Some one from IPL had visited my house to clean the meter in end jan, post which some had come to take the meter reading on 4th jan. HOW IS THIS POSSIBLE ?
THERE APPEARS TO BE SOMETHING FISHY AS...
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Address:House no 40 , khasra no 152/ 153 , Rajpur Khurd extension , near mcd school , Chhatarpur

Dear sir,
Given address gas pipe line has been mounted and meter has been installed kindly connect gas supply so that we can use benifits of IGL.

House no 40, khasra no 152/ 153, Rajpur Khurd extension, near mcd school, Chhatarpur

Thanks and regrds
Ram Swaroop
[protected]...
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E
erashish14
Feb 5, 2023
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Pathetic Services

I applied for new connection at Gaur Grandeur, sector 119, Noida, It's been more than a month, but really very slow & pathetic response from IGL team, struggling to get connection installed but all in Vein...
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A
Archana Gahlaut
Jan 31, 2023
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Meter installation

My BP no is[protected]. Meter has not been installed despite repeated complaints on customer care...
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J
jitendra.1975
from Modinagar, Uttar Pradesh
Jan 29, 2023
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Connection not provide on our bp no 7000328865 and 7000328770

Address:A-28 krishnapura oil mill gate modinagar

Connection not provide on our bp no [protected] and [protected] sitll date however we had applied one and half year ago and many time contact to local vendor but still not resolved. so do needful...
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S
sudhirassam
from Greater Noida, Uttar Pradesh
Jan 21, 2023
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Refund of modification charges

Address:greater noida

I have applied for a new connection. your mechanic has fitted the iron pipe wrongly. This was brought to light before the activation of the connection. THROUGH CUSTOMER CARE, modification has been requested. Today work has been done but 1125 Rs has been charged. my connection is yet not activated. what is the fault of the consumer. it is the fault of your mechanic who has fit the pipe wrongly. therefore you are requested to refund the money....
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