Indraprastha Gas Limited [IGL] Complaints & Reviews

I applied for new connection but its been 3 weeks and no one has called or connected for the connection. Payment has been made but nobody has contacted for further steps. Pls action ASAP in Indirapuram....

Dear sir mam,

My lpg acc no. [protected] it's pending for activation from last 1 month we are calling daily basis customer care executive giving a new dated all time but still my connection not activated
Problem is
Have connect pipe to gas burner and a spring pipe leak
So pl igl get it done ASAP.....

Kindly update my mail ID on my bill
Bill -[protected]
Name - Uttam Singh
Mail ID to be updated - [protected]@gmail.com...

We did pay our IGL bill of previous months but we still got rs 9000 bill this time, can you please cross verify on this.
[protected]
Register mobile number [protected]...

Hello,
With lot of disappointment I am writing this complaint to IGL that my application for new connection has been submitted in March 2023 and money has been deposited in April 2023 vide cheque clearance.
But, still your people has not given connection neither installed meter in my flat, though there is IGL pipeline going through my kitchen balcony.
All other neighborhood families are using IGL pipeline gas in their...

Hello IGL Team,

My Society name is Patel Neo Town, which is wrongly written while generating the invoice for monthly bill as 'NEW TOWN".

Please correct our address as 'PATEL NEO TOWN'.

Best Regards,
kapil Sharma
call me at [protected]
or message me : [protected]...

Sir,
Pipe line in my house fitted long back. Under ground pipe line in front of my house has already lying since long. Many time complained through customer care. There was a bad experience of your services.
You are hereby directed to remove your pipes and meter from my house as your company is unable to provide servies.

Naima Begum
[protected]....

I had applied for IGL gas connection three months ago and also gave its check, it has been almost three months but after three months, no executive has visited my house or contacted me, while I have given it twice. When someone talked to Mr. Prashant ji, he said to send his executive soon, but till now no one has come. And I had also told that there is a gas line under my house....

Sir, we have not been staying in our house at Delhi since 2017 due transfers to Agra, Jaipur and now recently to Delhi. Though we have come to Delhi but staying in Govt Accomodation. We have been continuously receiving bills even without usage and have paid in complete.
Your meter readers have been sending SMS that in case house is found locked a general bill will be sent.
Please be kind to help and resolve the issue of bills...

Respected sir It is to bring to your kind notice that as per your lastest bill sent to me total consumed gas 43kg wef 5/3/23 to 21/6/23 for 109 days needs to be rectified since a lump sum bill for Rs. 1749.39 without any consumed unit and also within above said period sent to me had already been paid in time before due date. How can it be possible to add as arrears in latest bill that is not correct and the is objectionable since this is...

I applied for a new gas connection ( BP No. [protected])
in 2014 for the flat where I was renting in an apartment in Mayur Vihar Phase 1, Delhi. I paid a security deposit of Rs, 6000/- from my bank account. Now I have shifted to a new flat and got the old connection disconnected and applied for refund. Now IGL is saying that since the bill was issued in my landlord's name so they will refund to my landlord's bank account only. My...

This is regarding BP number [protected] allocated to Manish Trivedi. We have observed wrong meter reading captured and wrong meter number is allocated to my BP number. After contacting to IGL, we came to know that two meters are allocated to my BP number. We have tried reaching to IGL customer care via phone numbers mentioned but no action has been taken. We have already shared screenshots of current meter reading to IGL numbers provided...

The company has not installed the pipeline that it was supposed to. I am a resident of India and I had registered for the services provided by IGL . I have called the company several times but they have been putting it off for almost an year now. As a result we have to keep buying gas cylinders till date. Please hurry the procedure of final installation, the entire building's residents are aggreived....

Hi have applied connection on 23rd of May 2023. The security amount of rs 7000 also deducted 2 weeks back. whenever we are calling to customer care they are saying we are assigning a installation Team for you new connection but from last 2 weeks no one visited. I need clarity on it. Registered mobile number is [protected]. Kindly arrange a call back on this number with perfect solution this time. this is seriously frustrating situation now...

My B.P No is [protected].. I made a complaint to your customer care vide my e-mail dated 23.03.23 in which it was pointed out that I cleared payment for the consumption up to 1564 units against the claim lodged through your invoice no[protected]. In the next bill an amount of Rs.761.59 was claimed showing the consumption as 0 unit. Nobody from your company came to take the reading and the amount was paid by me treating the same as an interim...

We have applied for new connection at our home on 25 Jan 2023and deposited necessary documents and made the payment. Everyone in neighborhood has got it. we were told that in 2-3 weeks it will be installed but its been 5 months and yet we haven't received any response regarding installation. Infact the previous person asked for bribe but now since he has left still no progress.
i stay in sector 48, sohna road, gurgaon haryana-122018...

I am Harsh Mittal, Resident of 490, Kambal Wala Bagh, New Mandi, Muzaffarnagar, Uttar Pradesh, 251001.
A few weeks ago, our neighbour got his pipeline installed through IGL and for that they dig multiple holes in the road but did not clean the debris after which has coused many accidents nearby as thet afre children playing in our area and they have collected debris in various areas and no one came to clean it even after complaining...

Gas flames is bi-directional upward and at bottom also leads to wastage and accidental damages to gas stove as well
And all this beacause your engineer has done something to my gas stove to make it compatible with supply...

Since your engineer starts the gas connection and does something to the gas stove for working but after they left we check and when gas stove is used at it full capacity flames direction in bottom is more...

Since 2020, the meter has been installed but even after multiple complaints the connection has not been activated. BP number: [protected]. Please activate immediately. Mail id: [protected]@gmail.com...