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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Jun 2, 2026
Complaints 1775
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181
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Indraprastha Gas Limited [IGL] reviews & complaints page 4

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M
Mohd.Ali31
from Delhi, Delhi
Dec 5, 2021
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IGL meter is too fast.

Address: Delhi 110025

My igl meter is too fast. Inspite of closing the knob and not using it, the meter still keeps on running....
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K
kimii sethi
Nov 22, 2021
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About connections on my residence

Address: 81 1st floor sandesh vihar Pitampura new delhi 110034

Hello
I am residing at 81 sandesh vihar Pitampura nee delhi 110034
I want to know when my igl pipeline connection will be operational
It is getting very difficult to reach you on Customer care it is sometimes not working or busy
If possible arrange call back on [protected]...
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A
Adv Puneet Ahuja
Nov 10, 2021
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Png new connection installation complaint

I have applied for new connection in the name of my mother namely smt. janak ahuja. my connection number/bp number is [protected]. i had made the payment through cheque for an amount of rs 6000/- . the payment was duly credited on 27.11.2020 in the account of the company. after that, i have called and talked to customer care many times but till date my connection has not been provided or started. i need to know the specific reasons and time...
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C
caakmittal
from Delhi, Delhi
Sep 23, 2021
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New IGL Connection installation issue

Address: 34, 3rd Floor, Pocket 25, Sector 24, Rohini, New Delhi

Dear Sir / Ma'am

I have applied my IGL connection on 15th July 2021. Meter has been installed on my premises from last 1.5 month. No connection has been made from ground level. I am doing follow-up with IGL team but no satisfactory response received till date. I am facing lots of problem because of no response from IGL team. I want that please take appropriate action on urgent basis....
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B
Badal Bhargav
from NEW DELHI, Delhi
Sep 22, 2021
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Meter install, connection pending

Address: Apartment 435, Tower-2, Mount Kailash Apartments, East of Kailash
Website: [email protected]

Dear Sir,
It is to inform you that feasibility and check was deposited for IGL gas connection for in month of December 21,
Since then we are pursuing igl official
But still my gas connection is pending
At the moment meter was installed but yet to be connected, now they are saying meter is leaking and connection can be given once meter is replaced, all contacter, engineer and igl official are passing the buck...
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N
Niranu
Sep 3, 2021
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Restoration of connection No 1000017378

Address: Rohini, Delhi

The above mentioned connection was temporary disconnected for renovation and a request for restoration was made on 26.8.2021 morning. Today is the 9th Day since the complaint was registered but my connection is not restored till today for reason best known to you. For the last four days numerous telephonic request and complaints have been made to customer care- control room and to contractor numbers provided by the control room. Everyone...
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B
Bhagwan Swaroop
from Delhi, Delhi
Aug 24, 2021
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Bill paid on 30/06/2021, but still unpaid

Address: B 35, SF 03, Rail Vihar, Loni Ghaziabad, Uttar Pradesh - 201102

Dear sir/ma'am,
This is to inform you that I'm a consumer of IGL using PNG connection BP No. [protected], Name Savita, Add: B35, SF 03, Rail Vihar, Loni, Ghaziabad, UP 201102, sice February 2021, I paid a billed amount of ₹926/- on 30.06.2021, but payment not updated in payment history, when complained on 7th July they have updated payment in payment history, after some time they have removed from payment history and still...
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G
Guljinder
Jul 17, 2021
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Gas pipe

Address: 6H-142 Sector 5 Rajinder Nagar Sahibabad Ghaziabad

Gas is leaking through the gas pipe...
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R
Rakeshpriya
Jun 24, 2021
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Igl connection NGC-NG CONVERSION

Address: SUPERTECH ECO VILLAGE ONE NOIDA EXTENTION TOWER A3 F 503

Vide our request no- [protected] dt-19.06.21 engineer visited our home on sunday 20th june 21 and demand 700 cash for ruber tube and others visited time at 8 o clok mr rocky and sender by naveen . We cant accept cash payment -engineer return back without connection after that we compain in igl customer care and still our connection is not done so far action requried

rakesh singh
[protected]...
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D
deepikasangwan1000
Apr 29, 2021
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Name change in my BP no

I, Deepika Sangwan had applied for the bill to be changed to my name in July 2020, when I had bought the place from the previous owner, Balarampur Chini Mills Ltd. This still has not been done, despite my submitting the Power of Attorney executed in my name by M/S Balrampur Chini Mills Ltd., with the transfer application and thereafter the copy of the electricity bill in my name.
The BP No [protected] in the name of Ms, Blrampur Chini...
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P
pritesh sushir
Feb 15, 2021
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Gas pipeline not installed even after 2 month

Its been two month that i applied for the connection, all the paper work done, the 6000 cheque i gave to igl has also been cleared. but still waiting for connection installation,
how long it would take more

My BP No.[protected]...
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R
Ramvir_singh_9911
Feb 3, 2021
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For removing pipeline from our house wall

Address: C-3/8 yamuna vihar delhi-110053

Hii i want to reconstruct my house wall on which another house wall pipeline is present..since as i told i want to reconstruct that wall so the pipeline may get damage so kindly remove it from there.
I have already complained many times to coustmer care but no action has been taken yet.
Kindly look in to the matter and solve it asap....
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M
mahendra.1980
from Kolkata, West Bengal
Jan 23, 2021
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Fraud/cheating at cng filling station

Address: e 3 c dda flats munirka

Dear All,
this is to inform you that I have been cheated /harassed by many staff at queens road service station( indian oil) at outer ring road, vasant vihar.
i have visited at same filling station on 21st jan at 2230 for cng filling in my wagon r car.
i had noticed that while filling there was no sound coming at all from dispensing machine, I thought that this is might be because of low pressure. However I had paid...
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P
Paru Gupta
from Delhi, Delhi
Jan 19, 2021
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For gas pipeline supply

Address: B/102 LOHIA NAGAR GHAZIABAD

Daily we are request for gas pipeline on customer care number and they always said that your request under process please wait and sometimes they said to us that there is no supply in your area but in my area every house have connection please this is my humble request please look into this matter and give us connection as soon as possible my details as below;

BP NO : [protected]
CUSTOMER NAME: BABITA RANI GUPTA...
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A
Ankit4189
Nov 24, 2020
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Additional Security Deposit Charges in Bill

Address: IGL BHAWAN, Plot No. 4,Community Centre, R.K Puram Sector-9, New Delhi-110022

My IGL PNG connection BP no. is [protected]

In my current monthly bill, Additional Consumption Security Deposit charges are added of Rs.1000/-. When I called the IGL center, they said that you need to pay this amount as an extra security deposit because your last year monthly average bill is more than Rs.1500/-.

I have paid all the bills generated by IGL on time since the inception of the connection and I have...
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I have taken IGL connection under the govt allotted category and submitted all required document and amount but no body from IGL came yet to adding connection whereas the pipeline and meter is already their i have tried many time to talk on phone and complaint raised but no solution yet provided it is very bad service of IGL for a customer.

Gaurav Keswani
438 B Mayur vihar phase-1
pocket -2, New delhi...
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Address: Dwarka sector 6, New Delhi, Delhi, 110075

We have raised multiple request for ngc-ng connection to be in place as part of process which is pending from 24 december. The people came to install pipeline was asking for money, we didn't give and facing this issue because of same. We have logged request multiple time, and after sharing service request number of bb number with call executive either call got disconnected or getting similar responses to expect call revert within 1 hour to...
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G
gauravsharma21
Oct 16, 2019
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wrong bill/estimated bill

Address: KCB0020703 WISHTOWN KLASSIC JAYPEE WISH TOWN NOIDA SECTOR 134 NOIDA 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

I am writing this complaint after multiple failed attempts to resolve the billing issue for bp no: [protected].

The igl connection was installed at my address in 2016. The address where its installed kcb0020703, wishtown klassic, noida sector 134 is locked since i moved to a different city abroad and never used the igl connection.

My father who is a senior citizen visited the flat recently...
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V
vinay srivastava 28
from Delhi, Delhi
Sep 2, 2019
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against contractor "bkt tradecon pvt. ltd". demand extra charge of connection.

Address: N - 458 A, Sec - 23, Sanjay Nagar Ghaziabad, Ghaziabad, Uttar Pradesh, 201002

Sir,
We booked igl connection on dated 21.07.19 cheq. No - 343869 sbi, n-458 a, sec - 23, sanjay nagar, ghaziabad. Mr. Vikas come in my house for connection and ask give me ladder and oil for the connection. We refused to give ladder and oil. Mr. Vikas misbehave & arrogant talking with me.
He refuse to installed igl connection.
Vinay srivastava
Mob. [protected]...
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K
ksslaxmi
from Gurgaon, Haryana
Jul 28, 2019
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name correction in bill

Address: 1657,laxmi bai nagar, New Delhi, Delhi, 110023

Dear sir

Myb. P. No.[protected] bill and correct the name in the your system.

. I received e bill through emil for current ;resentbill. Inthebill the name menour ecr check in ytioned k. S. Laxmi instead of k. S. Subha laxmi. Kindly check your previous records of my bills.

Kindly do the needful.

Thankingyou.

K. S. Subha laxmi

B. P. No.[protected]...
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