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IndusInd Bank Complaints & Reviews

3.1
Updated: Jul 13, 2026
Complaints 2203
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1322
Unresolved
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IndusInd Bank reviews & complaints page 32

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M
manojkundu
from Mumbai, Maharashtra
Mar 6, 2021
Resolved
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Address: MANOJ KUNDU, LAXMINARAYAN NIWAS ,FRIST FLOOR, ROOM NO-1, NEAR - RABALE STATION, AT- GOTHIVALI, POST - GHANSOLI, NAVIMUMBAI, MAHARASHTRA 400701

Dear sir/ Madam,
I have to inform you that i did not do any transaction today
MY CREDIT CARD . i saw the message in morning after that i send SMS to block the card .
it was a fraud transaction .
please recover the money from bank immediately On this card no [protected] .
given below details for your reference .
Today at night 03:42:17 a.m. INR 45000/- first transaction at mobikwik.
after that 03:43:20 a.m. INR 41000/- 2 nd transaction at mobikwik.
after that 03:44:56 a.m. INR 24500/- 3 Rd transaction at mobikwik.
I have been a credit card holder of your bank since the past 6 years . I hope that this fraud transition would be solved soon . i would sincerely appreciate your prompt assistance in this matter .
Awaiting your positive reply .

Regards,
Manoj kundu
Aug 8, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2021
IndusInd Bank Customer Care's response
We wish to inform you that your credit card ending with 6012 is blocked .

We request you to provide us with the following documents to enable us to assist you further:-

You may send the completely filled and signed dispute form along with the required documents by one of the following modes.

1. Fax on[protected]

2. Post to:

IndusInd Bank,
P O Box 9421,
Chakala MIDC,
Andheri (East),
Mumbai - 400 093.

3. Scan to premium.[protected]@indusind.com / priority.[protected]@indusind.com / cards.[protected]@indusind.com.

On receipt of the dispute form, we will investigate the disputed transaction and respond to you on completion of our review. Please note that (add as appropriate)a swipe transaction can be disputed within 75 days from the date of the transaction / an Internet transaction can be disputed within 90 days from the date of the transaction.

You may also download the Dispute form by visiting the following link: https://www.indusind.com/in/en/personal/form-center.html
For any further queries, please call[protected] or write to us at [protected]@indusind.com .
Mar 11, 2021
Updated by manojkundu
Dear sir/ Madam,
I already send the dispute form scan copy by email .also send fraud transaction detail who did the transaction that also provide . given below fraud details for your reference .
Beneficiary Details
Mobikwik TxnId Amount Card No IP Address Date & Time Registered Mobile No. Status Refund Amount
5bcd15e61f9dd 45000.0 414752XXXXXX6012 42.109.196.60 [protected]:41:41.0 [protected] No Refund 0.0
5bcd16250b8d2 41000.0 414752XXXXXX6012 42.109.196.60 [protected]:42:47.0 [protected] No Refund 0.0
5bcd168671ead 24500.0 414752XXXXXX6012 42.109.196.60 [protected]:44:30.0 [protected] No Refund 0.0

Service Usage Details
Bank Account No. Amount Amount with Service Fee Date & Time IFSC Code for IMPS Transfer
Bank transfer to[protected] 70000.0 72478.0 Sat Mar 06 03:44:10 IST 2021 CNRB0002822
Bank transfer to[protected] 40000.0 41416.0 Sat Mar 06 03:47:21 IST 2021 CNRB0006130
Bank transfer to[protected] 53200.0 55083.28 Sat Mar 06 04:31:42 IST 2021 CNRB0006304

but after that they not investigate & they reply given below mail
Dear Mr. Kundu,
Greetings from IndusInd Bank! Hope you and your dear ones are doing well in this challenging time.
This is with reference to your IndusInd Bank Credit Card.
We are unable to process the dispute as the transactions are reported on secure basis .
please look into this matter urgent basis .
Please co operate & solve this problem A.S.A.P.
I hope that this fraud transition would be solved soon . i would sincerely appreciate your prompt assistance in this matter .

Regards,
Manoj kundu
Verified Support
Mar 14, 2021
IndusInd Bank Customer Care's response
We wish to inform you that our Nodal team is working on your concern vide interaction 07251739. Please allow us some time to get back to you with an appropriate resolution.For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.
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    S
    Shub@1
    from Gurgaon, Haryana
    Mar 2, 2021
    Resolved
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    Resolved

    Dear team
    I have taken two wheelere loan from your bank id HDD11291H according to bank and my calculation principal outstanding is rs 34200 but your executive taken 39200 why such a huge amount of charges taken from me in behalf of only outstanding principal worth rs 34200 around 5000 is extra given by me and idid recive any copy of what such a huge chrges is chrged to me its nearly about 16 to 17 percent

    Kindly help and give apporpriate documnets for chrges applicable for my loan if you r not able to give me charge documents i have no choice to go to consumer court

    Thanku
    Aug 10, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 03, 2021
    IndusInd Bank Customer Care's response
    We have raised your concern to the department via case ID 06990918. We will update you the status shortly.
    Verified Support
    Mar 04, 2021
    IndusInd Bank Customer Care's response
    Dear Sir

    We wish to inform you that as per our records the loan amount sanctioned in this deal is Rs60000/- for 3 years period and this was funded in Nov 2019 to be paid back to us in 35 months period along with flat 9% interest. Thus Rs60000/ plus interest of Rs16200/- totalling to Rs76200/- was to be paid to us in emi of Rs2178/- per month from 21.12.2019 to 21.10.2022

    Thanks
    Team IndusInd Bank
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      S
      Subham das 1997
      from Noida, Uttar Pradesh
      Mar 1, 2021
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      Address: 3 no mohanroy para road, khagra, berhampore, murshidabad

      I am a customer of your bank. I took a bike on August 29 with a loan (Honda X BLADE 160) my loan was for 23 months and in July 2020 the loan was fully paid but I still have not received my NOC I went to your bank repeatedly but to the bank The staff did not respond. My humble request is that my NOC be given to me as soon as possible.
      IndusInd Bank customer support has been notified about the posted complaint.
      Please accept our sincere apologies for the delayed response, Please reach out to our support team on [protected] or write to us at [protected]@indusind.com
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        C
        chintanp
        from Vadodara, Gujarat
        Mar 1, 2021
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        I am irritated and frustrated with repeated calls from IndisInd bank for credit card. Despite of activation of Full DND a years back I am getting calls almost every day. I have complained and reported number for almost 65 times during last year. Still I get calls every day.

        Due to these calls I would never want to associated with IndusInd bank ever.

        These are auto recorded call from numbers like
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]...and so on...
        IndusInd Bank customer support has been notified about the posted complaint.
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          A
          Asif7222
          from Noida, Uttar Pradesh
          Feb 26, 2021
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          I have cleared all my dues which was owed from your bank for my two wheeler . I need a NOC or duplicate NOC for my bike. Please help me regarding this
          IndusInd Bank customer support has been notified about the posted complaint.
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            A
            Arshadhussain
            Feb 18, 2021
            Resolved
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            Resolved

            Address: Uttar Pradesh Moradabad - 244001

            Dear sir,

            My name is Arshad hussain, My vehicle no is - UP21CE1209.
            Due to Covid-19 i am jobless and my financial condition is very poor but i am continue giving the EMI for the last two month.
            Your bank employee Mr.Pawan kumar, Mr.Satya and Sumit pal Misbehave and abusing langauge use for me and without notice my vehicle has been Repo your Bank employee.
            Please Resolve My problem and relies my vehicle.
            My Registered Mob No - [protected]

            Thanks and Regard
            Arshad hussain
            [protected]
            Aug 12, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 22, 2021
            IndusInd Bank Customer Care's response
            Dear Customer,

            We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

            We trust the above clarifies. Assuring you of our best services.

            Regards,

            Social Media Team
            IndusInd Bank Ltd
            Dear sir

            You are not responding My mail and not resolve my problem I am apply legal way
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              R
              Rameshreddykyatham
              Feb 16, 2021
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              TS08EC9503 my two weller RC no TS08EC9503 pls send Noc this mail I'd [protected]@gmail.com
              IndusInd Bank customer support has been notified about the posted complaint.
              Loan no AHH051895 PLS NOC letter send my mail I'd [protected]@gmail.com
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                S
                Sskroyal King
                Feb 15, 2021
                Resolved
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                Resolved

                Address: KALWAKURTHY

                Dear sir,

                My name is KOPPU NAGARAJU iam taken loan in your indusind bank Loan No:AMK01822H my EMI date is every month 21 date but iam pay before 15 date.but still every month iam pay 580 fine.But i dont no why your put fine so many time iam given complaint in not understand that your branch cant be respond please solve my problem, Other wise not solve the problem definitely iam not EMI AND i am given complaints for police station sir

                Thanks&Regards,
                KOPPU NAGARAJU,
                KALWAKURTHY,
                [protected]
                Aug 7, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2021
                IndusInd Bank Customer Care's response
                Please accept our sincere apologies for the delayed response, Please reach out to our support team on [protected] or write to us at [protected]@indusind.com
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                  R
                  rorboy01
                  Feb 15, 2021
                  Resolved
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                  Resolved

                  HI,
                  i am not able to get my NOC i have cleared loan but bank people are not providing me NOC
                  my car number is HR14J 7427
                  so please help me
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 17, 2021
                  IndusInd Bank Customer Care's response
                  Please accept our sincere apologies for the delayed response, Please reach out to our support team on [protected] or write to us at [protected]@indusind.com
                  Please accept our sincere apologies for the delayed response, Please reach out to our support team on [protected] or write to us at [protected]@indusind.com
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                    L
                    Lakshmi Tharun
                    from Chennai, Tamil Nadu
                    Feb 9, 2021
                    Resolved
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                    Resolved

                    Address: hyderabad

                    Hi IndusInd bank,

                    We have 2 wheeler loan that we took on june 2019 with loan id : AAY06709H. It was completed in may 2020 and didn't receive NOC or call from the bank to collect it. Can you please look into the issue.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2021
                    IndusInd Bank Customer Care's response
                    Dear Customer,

                    Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com

                    Regards,
                    Team Indusind Bank
                    Verified Support
                    Feb 10, 2021
                    IndusInd Bank Customer Care's response
                    Dear Customer,

                    We will respond to your concerns vide service reference number: 06400775. We request your support and co-operation in the interim.

                    Regards,
                    Team Indusind Bank
                    Verified Support
                    Feb 16, 2021
                    IndusInd Bank Customer Care's response
                    Dear Customer,

                    Greetings from IndusInd Bank.

                    This is in reference to your grievance received through Social Media, dated 10 February 2021, regarding

                    No Objection certificate.

                    Please accept our sincere gratitude on the time and effort taken by you in sharing your concerns.

                    We wish to inform you that, No Obejection certifiacte for your loan account: AA*****9H was sent on 13

                    August, 2020 vide Maruthi Courier (Consignment No [protected])

                    Request you to collect the same from the below branch:

                    INDUSIND BANK LIMITED
                    K-1, LAND MARK, PLOT NO.28,
                    H.NO. 3-1-2 (1-D)A2, MOTI VELLEY,
                    THIRUMALGHERY,
                    SECUNDERABAD
                    500 015
                    ANDHRA R&T

                    We trust the above clarifies.

                    Assuring you of best of our services.

                    We would be happy to receive your feedback on your experience against the said issue, please click the

                    below link and share your feedback:

                    https://indusind.com/in/en/personal/feedback-form.html

                    Regards,  
                    Social Media Team 
                    IndusInd Bank Ltd
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                      P
                      Pramod NC
                      Feb 5, 2021
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                      Hi,
                      This is Pramod took a car loan in Indus ind Bank and I have cleared all the amount, but I still got the NOC, Request you to kindly send the NOC at the earliest, because I am in the urgent need of NOC

                      My Car Loan A/c Number: ZCFDLNKBY02869C
                      Mob Number: [protected]
                      Email ID: [protected]@gmail.com
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 08, 2021
                      IndusInd Bank Customer Care's response
                      We have raised request for the NOC as on February 08, 2021 with reference number 06319853.The request will be processed in 15 working days.We request you to write to us or contact our helpline number after the stipulated time frame to know the status of the referred request .
                      Feb 08, 2021
                      Updated by Pramod NC
                      Please send the NOC softcpoy to this mail ID
                      Email ID: [protected]@gmail.com
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                        K
                        karishma mani
                        from Mumbai, Maharashtra
                        Feb 1, 2021
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                        Address: IndusInd Bank Ltd. (Credit Cards division) PO Box 9421, Chakala, MIDC, Andheri (E), Mumbai - 400 093.

                        Goodafternoon, I had made the payment of Rs. 196909 on 12 th Nov. But the transaction failed which I had not noticed as Evey time I make payment through my hdfc bank and it's done. I got married on 30th Nov. and being new place was busy with family and job. I had again tried the payment on 26th, 27th, 28th, 29th, 30th and 1st Dec. 20 as the payment was not reached but due to viral my body was not able to make things confirmed. I was not able to make payment since 6 days as there is error in system. I made payment after failure from hdfc bank through Indusind bank for Rs. 3plus Rs. 15202 in total Rs. 15205 as there was less balance in account on 29th Nov. 20. Many times in last 2days again and again I tried to make payment of Rs. 181705 but hdfc bank declined the payment telling the error in system.Today Rs. 50000was credited at 1046am from hdfc bank, Rs. 81705 from indusind bank at 12:51am Rs. 50000 from SBI account bearing reff. no. Ref#GAJ4LMAP9. Please refund all charges including late payment fee as there or your server was having technical error, I had full payment Rs. 196909.My entire family in-laws were down in health via fever, cold cough .Also i had done our covid test it's positive the report is enclosed for your reference . Payment of Rs. 196909 made, I am covid positive.There was error online payment was not happening so I have to do in parts. As I am cocks positive I cannot go to bank to give cheque payment as per protocol of govt. Of india, I had made complete payment of Rs. 196909 I am not at fault, kindly reverse all charges Rs. 15160. Please reverse all charges on my credit card including late payment charges, otherwise I will withdraw my fds of 3.5lacs and close the account with the bank. (Case ID:[protected].During covid you have scheme of delay payment without any charges covid scheme but this was techinical error of system from hdfc bank the money was getting transferred to indusind credit card so I am nowhere at fault and the charges had to be revered from your side of Rs.16159 .If you don't want to reverse the charges that's fine kindly stop my credit card and I will not make the payment of Rs.4000 of my utilization till I donot get reversal of charges in future I will not make any use of the card. Now let the case be pending for 2 months or an year all charges will be the be beared by saravana as you are not solving my problem.I had spoken to amit and he insured the reversal of charges. Here your people don't share details so I don't have any employee ID. their email id [protected]@indusind.com, premium.[protected]@indusind.com, head.[protected]@indusind.com
                        my email id is [protected]@gmail.com request to support to get 16999 charges to be refunded for credit card no.8008
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 02, 2021
                        IndusInd Bank Customer Care's response
                        We will respond to your concerns vide interaction 06104631.We request your support and co-operation in the interim.
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                          A
                          altafhkd
                          from Hojai, Assam
                          Jan 27, 2021
                          Resolved
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                          Resolved

                          Sir,
                          I Altaf Hussain Choudhury, Account holder of Indusind Bank Hailakandi Branch, My Account No.[protected], Address Vill-Vichingcha-2, P.O-Vichingcha, Dist.-Hailakandi, Pin-788155, Cont No-[protected]. without information Bank Issue Platinum Debit card and deduct Aprox. Rs. 30000/- So I requested to you cancel my Platinum Debit Card and back my deducting balance in my account.
                          So, I pray with your honour kindly search my complain and take necessary action.
                          Thanking You
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 01, 2021
                          IndusInd Bank Customer Care's response
                          Dear Customer,

                          Please note certain verbal verification is mandatory for the above request, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                          Regards,

                          Social Media Team
                          IndusInd Bank Ltd
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                            Y
                            yogi vats
                            from Gurgaon, Haryana
                            Jan 25, 2021
                            Resolved
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                            Resolved

                            I have cleared my car loan in November 2017. My four wheeler Regn. no. is DL6CL9296. Kindly do the needful to get my NOC at the earlier.

                            Mukesh Kumar
                            H.NO.513 VPO MITRAON NEW DELHI..43
                            [protected]
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 27, 2021
                            IndusInd Bank Customer Care's response
                            Dear Mr. Vats,
                            We wish to inform you that we have raised request for NOC as on January 27, 2021 with reference number 05957105.The request will be processed in 15 working days.
                            For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                            Regards,
                            IndusInd Bank Ltd.
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                              S
                              Sanjay Patanwadia
                              Jan 25, 2021
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                              Please provide NOC for TVS Star City motorcycle No GJ06CE5131
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Request you to write us your elaborated concern along with registered mobile number at [protected]@indusind.com to enable us to assist you.

                              Thanks & Regards
                              IndusInd Bank
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                                K
                                Kr838
                                Jan 24, 2021
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                                Address: Purnia Bihar

                                Dear team,
                                I have already paid my loan in 2019 everything is completed by persons at my nearest Purnia branch are not giving me my noc I have my RC but they are not providing me noc.My bike no is Br11AD2627. They are telling to pay some amount now. My name is Anil Kumar Saha pls check and let me know.
                                IndusInd Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sandeep Kundekar
                                  Jan 22, 2021
                                  Resolved
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                                  Resolved

                                  Address: Pune

                                  Hi Team,

                                  I had bought Hero Honda Splendora Pro via IndusInd Bank finance. My two wheeler loan has been closed in 2013 and still I haven't received my NOC.

                                  My vehicle Loan Account Number is MPP06754H.

                                  Please advise / assist.

                                  Regards,
                                  Sandeep Kundekar
                                  [protected]
                                  sandeep.[protected]@gmail.com
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 04, 2021
                                  IndusInd Bank Customer Care's response
                                  We will respond to your concerns vide interaction 06201910.We request your support and co-operation in the interim.
                                  Verified Support
                                  Feb 06, 2021
                                  IndusInd Bank Customer Care's response
                                  We understand that the concern has been addressed via reference number: 06201910. For future queries write directly to us at our email ID [protected]@indusind.com
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                                    G
                                    gomomgo
                                    from New Delhi, Delhi
                                    Jan 22, 2021
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                                    Address: Mumbai
                                    Website: www.indusind.com/in/en/personal.html

                                    Indusind bank auto upgrade my current credit card and then charge me the joining fee and send me the card which I return as I never requested that. Send them multiple emails to there Grievance Redressal email (head.[protected]@indusind.com) but they said they have my consent for this. I am asking the proof to show me the same but they are just saying they have my consent and not showing me any proof. i have multiple credit cards and i have maintain everything and i know very well i was not given any consent via email/phone/online. Please help me
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Request you to write your concern at [protected]@indusind.com with contact details from your registered email id to assist you further.

                                    Thanks,
                                    Team Indusind bank
                                    gomomgo's [Complaint's author] reply, Jan 26, 2021
                                    i write multiple times no response
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                                      R
                                      Rajasai Alladi
                                      from Hyderabad, Telangana
                                      Jan 20, 2021
                                      Resolved
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                                      Resolved

                                      In sep 27 2019 i had setteled my credit card, due to financial crisis and now i want to repay the due, i went to bank and i called many times to customer care but there is no response yet my credit card num [protected], mobile num [protected] email id [protected]@gmail.com
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 21, 2021
                                      IndusInd Bank Customer Care's response
                                      Dear customer,

                                      Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com

                                      Thanks,
                                      Team Indusind Bank
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                                        V
                                        Virender Bisht
                                        from Mumbai, Maharashtra
                                        Jan 20, 2021
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                                        Address: [email protected]

                                        In last 4 months I want my settlement of my induslnd bank credit card I try customer care all numbers and email heads credit card department they revert my mail and send me a lady officer name ... She said me sir please make a DD of 42000 thousand of name of induslund bank credit card department before credit card settlement process and no send me a message a message of amount of credit card settlement customer ko pagal samajte hai DD banne kai baad mai leave per hu ESA bhol dange aur DD expire customer ki ho gaye settlement jab costumer cash pai kar raha hai toh kya dikkat hai
                                        IndusInd Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Greetings from IndusInd Bank.

                                        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                                        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                                        Regards,

                                        Team IndusInd Bank Ltd.
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