IndusInd Bank Complaints & Reviews

Dear Ma'am/ Sir,
This is to inform you that I am a credit card holder of Indusind bank. I have been a regular customer and always paid the bill on time before the due date. But in this COVID-19 crisis I lost my job. But till the month of march, I paid all the bills on time. Now, the collection team is after my life for the payment. I already informed them that I am a jobless, but would pay your dues once I get the job and salary. But they are not ready to listen to me. They are forcing me to make the payment at any cost. Due to this harassment calls, I met with an accident and my car got damaged badly. The card number is [protected]. Request for your intervention as my life is in trouble.
Your early action in this regard would be highly appreciated.

Thanks & regards,
Sachin Kumar
Mob: [protected]

My account has debit freeze status from long bank and i have visited bank many times so that i can withdraw money by removing this debit freeze but everytime the employees are saying that there is a debit freeze. I have done kyc twice still they are not removing the debit freeze status.

I thinh this is not a trustable bank as i have seen many complaints like this type .

I am calling customer care continuously but they are also hanging up call.

My netbanking is not opening.

They have freezed my everything.

I feel like cheated.

Dear Sir/Madam,

Am using the IndusInd Bank Credit card from since 2017, I have done one transaction on 03.11.2018 amount of 101700/- But due to my financial problem am unable to clear the amount at a time & I am regularly paying the Min amount without fail till date almost I have paid 110698/- of Min amount till date. Am not in a positions to pay EMI amount at that time so I dint convert it into EMI.

Once...

My Credit card limit is 38000. During moratorium period i have applied for moratorium and i have not paid minumum dues till august 31st. later after 31st august they started generating the bill with all charges with out late payment fee but with over limit fee. after this there was a huge pressure to me for making minimum due before my last date of payment. When i asked the reason they said over utilized. Which I have not done from my side. due to their huge pressure i have made minimum due along with over limit fee for august and september month before due date. Now again in Oct month bill generation again over limit fee is added due to which again it has crossed the limit. When i called customer care for a querry, they are telling some idiotic answer like only late payment fee will be waved off due to moratorium that too only august. after over limit fee is applicable as per conditions. Even for August and sep 20 i paid minimum due along with over limit fee thinking that it has come below the limit. But for Oct month also they are giving an idiotic answer. Where as when we minus the over limit fee in october month bill it was below the credit limit.

This bank is giving sms stating as yearly membership charge on blocked card . It is blocked about 1 yr back and since then there is no monthly statement at all. So I thought it is fine. But on 8th Oct, 2020, I got an sms stating as "Dear Customer, the 03-OCT-20 e-Stmt for your IndusInd Bank Credit Card no. XX6005 is delivered to your email ID The Total & Min amt due are INR 236 DR & INR 100.00 respectively. Pls check Spam or Promotions folder, if not delivered to your Inbox. To view or request for your Credit Card E-Stmt, login/download the IndusMobile App: ". Though they dont send any mail connecting with blocked card. After consulting with customer care they disable my blocked card and getting sms "Dear Customer, as per RBI guidelines, International transactions on your IndusInd Bank Credit Card ending 6005 have been disabled. To enable, click _____".

Now my question is total system of this bank is wrong.
Why we pay yearly account charge on a blocked card.

So please examted me from paying this yearly membership chrges INR 236 on a 1yr back blocked card.

Thanks

This is regarding credit card repayment .I have been trying to connect with customer care for proper resolution for current debt I owe to indusind bank credit card .
but I have not received any support from the bank instead I have been repeatedly getting calls from the collection team and they have misbehaving repeatedly, i don't understand, how misbehaviour gets collection done but kindly refer below input :-
Below are certain...

I have applied for card but received card after 3 months with due amount. I haven't used card not even once but the bank has charged with 4935.79 rupees. I tried to reach the customer care but no luck. Customer care numbers doesn't work and even dropped emails regarding the concern. Very poor service and unjustified due amount. Please don't consider Indus Ind Credit card and I don't recommend to anyone.

Hello, I want to cancel my credit card due to your fraudulent billing I have been billed inappropriately for the past 6 months to speak to you people its a tedious task, your customer support is not working I am calling your Toll Free Number ([protected]) for the past month but I couldn't speak to any of your executives

I have experienced the worst banking services from your bank. Never want again to be a customer of your bank.
I request you to send me the procedure to cancel the card.

Dear Sir, Madam,

I have take loan against card and repay the amount continuously in Lock-down period also, but bank not shown my payment not given any support. and continuously sending payment message. I have already paid extra 5000 to bank.
find my payment detail which not shown in bank record.

Tran Date PARTICULARS DR Remark
[protected] INB/[protected]/Billdesk/IndusInd Bank Credit Card 5000 tarns not updated in bank record
[protected] INB/[protected]/Billdesk/IndusInd Bank Credit Card 5000 tarns not updated in bank record
[protected] INB/[protected]/Billdesk/IndusInd Bank Credit Card 5000 tarns not updated in bank record
[protected] INB/[protected]/Billdesk/IndusInd Bank Credit Card 5000 tarns not updated in bank record
[protected] INB/[protected]/Billdesk/IndusInd Bank Credit Card 4000 tarns not updated in bank record
[protected] INB/[protected]/Billdesk/IndusInd Bank Credit Card 5000

Regards
Vijay Nirmalkar
Phone [protected]

Hi Team,

I am Niraj Kumar Singh from Jharkhand. I had financed my super splendor bike with IndusInd bank with the loan a/c no- BDJ01026H. This loan a/c was closed on 02/07/2015, but till date I didn't receive the NOC paper from your bank representative after so many follow up.

Now the bank representative with whom I am in touch is telling that you have taken the NOC, and when asking him about showing me the proof that I have collected it he is telling I don't have the register.

I need NOC so that I can remove HPT from my RC.

Please do the needful.

Thanks and regards
Niraj

I, Abhradip Ghosh, did one transaction of 23400 Rs from my indusind bank account to United Bank of India Account at 02.10.2020 morning.

After successfully entering the transaction password, the app is showing transaction timed out and my entire amount of 23400 got debited from my Indusind account but not got credited to the target UBI account.

Indusind bank authority, please take an action on this matter and take it as high priority as it is quite emergency.

Transaction number is -
IMPS/P2A/[protected]/UTBI

My indusind bank account was frozen on 25/09/20. I called customer care executives they asked me to visit indusind bank with pan card and adhar card. The bank is 30 kms from my home, still I visited and submitted the documents and a letter. Till today (30/09/20) my account was still on frozen. Customer care executives suggested me to visit bank again.

Dear indusind bank, am I a joke to you?

I have opened my Upstox 3 in 1 account last week, under this my IndusInd bank saving Bank account is is not getting activated .
I have called up bank many times but they are saying the account no. does not exist.
I have a proof of account opening and attaching the same.

Bank Account no. :[protected]
IFSC code: INDB0000389

I not do any information and purchase in your web. But yesterday you are debit my amount in my account. Kindly refound my amount. Any update and purchase please cancel sir. I am very poor man once again kindly refund my amount sir. Debited amount is rs.4373/-.

Myself sushanta chakraborty from kolkata, have bought a honda livo bike with 3years loan emi, bike number wb20aq0903,
I have successfully completed my loan emi
And applied for my noc certificat, i was told that it will take 15-20 days but its going to be 2 months but i have not receive my certificate nor any confirmation from company when i get that, please look into this matter.
Its urgent
Sushanta chakraborty
+91 [protected]
Kolkata

Hi sir,
I am tuhin sarkar. My car no — wb60d2640
I finance a bajaj platina bike from indsind bank. I have clear time to time all my dues payment for the same but till date bank not provide my no objection certificate to clear the further documention. I lived in kaliyaganj (Wb) my nearest branch are closed. Kindly help me in this regard.
Thanking you
Tuhin sarkar my mob. [[protected]/[protected]] and email: [protected]@gmail.com

I tried to debit the amount in csb atm using indusind debit card.. Completed all questinaries and transaction processed after some time transaction time out. Money not collected by me. But amount debited from my account. Give me any solution to get my money back

Hello, i finance a honda livo from indsind bank. Account no - bgb00050s and bike no - br45f0809 i have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation my last transaction 21/10/2019. I am in regular follow with bank representative in opposite kaimur stumabh kaimur bhabua (Bihar) branch in kaimur bihar of two wheelar. But he is providing me time next and next. Kindly help me in this regard.
Thank you
Sunil kumar

Case id : 01054741, 01710768, 01830895, 2240699

I have received a call from indusind credit card division and offered a free life time credit card without any target spending's. They told me that 100 % free, no need of paying anything.

As per their requirement i have shared all the required proofs, after verification they have alloted me a credit card.

I have not received any credit card to till time, but for my suprise i have received the credit card bill of rs.1122.33 in the month of august, now added more rs 200 to it, i have exclated this issue to all levels, including nodal offficer, but no use.

Despite of repeated mails to revert the amount and to cancel the card, no one is responding.

I have not expected this much of pathetic response from indusind.

Requesting immediate action on this.
Regards,
Mahesh. D

I closed my indusind bank credit card and paid entire payment but still showing red in cibil.
Mobile no -[protected]