IndusInd Bank Complaints & Reviews

Hi,
My account has been blocked without reason, without intimation, i called to customers care they told me we don't have any details why your account has been blocked.

Please help.
Thanks,
Pushpanjali pandey
[protected]

Earlier also i have lodged a complaint for which i haven't got any answer yet. Bank employees are harrassing me by saying that they will do legal action against me.in this situation, i am unable to pay credit card bill and my business has ben closed since long due to lockdown. If i got interest waiver from march till date i will try to arrange thr amount from someone.
From pankaj
Credit card no. - *5000

My account has been debit freeze due to welcome kit returned. It about 15 day neither customer care nor branch resolving my problem.

Indusind card offered me card after checking my credit score 861.had been issued a new card today and its blocked . Called the customer care and asked why it has been blocked. They replied my address is not proper. Been through two verification process .one in my home and the other in my office. Been on video call for kyc. Given all address proof aadhar and pan card. Still they say address not proper. If its not proper then why it has been approved in the first hand.

Now they say they want electricity bill or gas bill which both are in my mothers name.

I already own another card from kotak mahindra bank. That process was same .got that card without any hassles.

The employees of indusind bank are very rude and disrespectful they are unable to fulfil the requirements of customer. Dominating the poor people who are in financed of their bank and there are no other responsible person to listen the allegations of the employees even managers are very cruel and they are also aware of the things going on in the bank but they doesn't take any actions... day by day costumer are getting frustrated by the behaviour of employees.. i request to the ceo of indusind bank please contact me i have a big issues related to your bank. thank you

Hello, i finance a suzuki access from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate still not received till to date... Customer satisfaction is very poor service... Haldwani loans division could not respond properly... Today very urgent loan clear certificate my bike loan clearence certificate.. Hence ones again i request you to kindly issue immediately my noc
Loan no...

This is a case of harassment, it is more than month and half i applied for a account opening with them and i was told that the account will be opened in 3-4 working days, since then i am getting calls from Gaurav my relationship manager to open a FCNR fixed deposit, otherwise he will not make my account fully operational . Every day they come up with new answer, first they said everything will be done online, then it was they need KYC documents, i speeded that up and all was managed from UK to India in one week time, even COVID was there, then the next point came that because of Covid they cannot dispatch, i called all the courier services they use and i was told they all are working, when i went back to bank with this answer they came up with new excuse that backlog is there, when i asked when is the date, no date was given. I have all recorded conversations and I have raised this with RBI now. Add to this when i first called customer care i was told everything will be done online, then the branch guy Gaurav Gupta Sector 23 branch, keep harassing me and added his as Relationship manager to me forcefully and then i started getting calls that get a FD done, I have not got a response of even a single email, I have about 100 emails, and when I call them the Gaurav always says get an FD done, then only things will move . RBI obsumndan is also informed regarding the same.

Sir.. My name is ch. Samyuktha
I take a emi loan from industry ind bank for buying hero honda passon plus in the year 2006 the loan was cleared in the year 2008 but they didn't give noc. I want ownership change in rto vizianagaram.
Kindly resolve my problem

I am a credit card holder from Indusind bank. I am fed up of the customer care services of the bank. Every one is doing job to achieve their targets. No body is understanding the situation of a common people. I am not getting a proper response from the bank representative. Due to Covid-19, my business has been totally closed and I don't have money to pay off the credit card bill. Infact my situation is hand to mouth. I just want the bank to waive off my interest levied during lock down. Please resolve my problem. I donot want any credit card so, arrange to get my credit card account closed with a waiver. I will arrange some amount for full and final settlement.
Name -Pankaj
Credit Card - ************5000

My savings account with indusind bank is[protected] and ifsc - indb0001537, but i can't operate my account on mobile and net banking. I already raised a complain to [protected]@indusind.com dated 06/06/2020 and service reference number 90565243, but till now it didn't solve.

It is painful to me that i can't use my indusind bank account. The purpose for which i started my account is not fulfilled.

So, it is my humble request to look after and solve this matter as soon as possible. I will wait for your reply.

Regards

Dear sir/madam

Ref: car loan customer code: cw1858760
Borrower name: abhiram chandroth
Contract number: esg03903c

I am writing this email on behalf of my son, borrower of the above mentioned car loan, who requested for loan moratorium due to covid lock down situation.
Pls note in the initial stage he could not apply for moratorium since lock down was extended he approached agent and request to consider the same.
Its noticed that there is debit from my account due to insufficient fund against the emi repayment.
Kindly check whether moratorium approved for this account.in case yes, why such debit was happened?

Unfortunately i am not getting any proper response from the agent of local office. (Vatakara, kozhikode, kerala)
Hence consider this as an escalation from a customer who expect better support from such a reputed bank

Also i would like to know in case i need to close the entire balance of the loan amount, how much should i pay before end of this month.
My son approached agent and local office, the statement provide is not clear for me.

Hence i kindly request you to clarify the following points

1. Loan amount was inr 3, 00, 000/ where in the attached statement it is mentioned rs 54, 668 against margin amount. What exactly this margin amount?
2. Provide emi split up like how much is the principal amount, interest etc.
3. Detailed loan closing statement

I expect your prompt response on these points

Hi, today i transferred mo ey into my savings account with a/c:[protected]

7000 rs got deducted as a charge for negative balance. This is not legal as you cannot charge the amount automatically.. I want my amount to be refunded asap..

Hi

I am been harassed on nre account opening process, they are regularly calling and harassing me to commit to many other things, rather than opening an account, it is almost a month now and they just do this every day in and out, when they call, they just want me more and more commitments which benefits some particulars category.

Sir
My loan application no is ahn04652h. I had received msg from bank that noc is despatched on[protected] and asked me to collect within 7 days. Till now i didnot receive my noc so that i can cancell my hypothication.
Kindly give me the tracking details of my noc.

Sir

Please transfer allthe amount from indusind bank to icici bank with immediate effect i am closing the account with you

I got a call from the branch and they informed about the loan payments if not paid i have to pay more intrest and we informed its ok we will pay the intrest later dont take the loan amount even after informed not to take the amount they debited the loan amount fot the month of march and then i gave a letter not to deduct the loan even after giving the letter they deducted the loan for the april month we have informed to the officers in the bank their names were mr. Anbu and mr. Sabari they are not responding properly. The letter has been attached below for your reference so i kindly request you to solve my problem as soon as possible.

Loan number:trn00377c

Sir

My account is inactive please activate it as i have surrendered credit card my account number is[protected] and the branch is tarnaka secunderabad

I have cleared my two wheeler (Customer code aha04084h - vehicle no. Ap29ac1164) on 09/09/2009, but i have not received noc from your bank. I have approached several times your dilsukhnagar branch, loans department in this regard, they said to bring police complaint, notarised affidavit, and some fee treating as the noc lost. But i didn't received any noc from your bank, how can i say that i lost noc and how can i book complaint in police...

I withdrew money from Ghosada Mayurbhanj ATM on 04/05/2020. for Processing Error My Money Debited from my account but It has not been reversed yet. My Reference No is-S95445151.Kindly Verify it as soon as possible.

Hi im mahesh i was working in indusind bank bangalore hal branch for 1week bcz of some emergency i left the job i went to basvangundi head office in bangalore know one had help me they told me go to mumbai branch ..thi sis what they answer to me