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IndusInd Bank Complaints & Reviews

3.1
Updated: Mar 7, 2026
Complaints 2200
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IndusInd Bank reviews & complaints page 33

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G
goutham vemula
Oct 1, 2020
Resolved
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Resolved

My indusind bank account was frozen on 25/09/20. I called customer care executives they asked me to visit indusind bank with pan card and adhar card. The bank is 30 kms from my home, still I visited and submitted the documents and a letter. Till today (30/09/20) my account was still on frozen. Customer care executives suggested me to visit bank again.

Dear indusind bank, am I a joke to you?
Oct 4, 2020
Complaint marked as Resolved 
Issue resolved
IndusInd Bank customer support has been notified about the posted complaint.
Dear sir,

I'm Manish Mani Dikshit (Employee ID. IBLC39474).
Branch - Kopaganj Mau, Uttar Pradesh.
Branch code - 000797

Sir i had gave resign in march month in our kopaganj branch but till now not done my full and final settlement. And after my resigning i try to contact with my HR Mr. jaisonwani (lucknow zone) many times but they never solve my problems. so sir i kindly request to you please help me and take all of decision for me what ever would be possible as soon as possible.

Thank you Sir
Manish Mani Dikshit
Kopaganj Branch
000797
IndusInd Bank Customer Care's response, Dec 16, 2020
Verified Support
Dear Manish

We request you to please share us your contact details to [email protected] to enable us to assist further

Thanks
Team IndusInd Bank
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    M
    mohitalam
    Sep 29, 2020
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    I have opened my Upstox 3 in 1 account last week, under this my IndusInd bank saving Bank account is is not getting activated .
    I have called up bank many times but they are saying the account no. does not exist.
    I have a proof of account opening and attaching the same.

    Bank Account no. :[protected]
    IFSC code: INDB0000389
    IndusInd Bank customer support has been notified about the posted complaint.
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      S
      Saravana Moorthi
      from Ernakulam, Kerala
      Sep 29, 2020
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      Address: Madurai Raja Kadai Street, Near Ramco
      Website: Kay richey

      I not do any information and purchase in your web. But yesterday you are debit my amount in my account. Kindly refound my amount. Any update and purchase please cancel sir. I am very poor man once again kindly refund my amount sir. Debited amount is rs.4373/-.
      IndusInd Bank customer support has been notified about the posted complaint.
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        S
        Sushan091
        Sep 26, 2020
        Resolved
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        Resolved

        Address: Indusind bank kolkata

        Myself sushanta chakraborty from kolkata, have bought a honda livo bike with 3years loan emi, bike number wb20aq0903,
        I have successfully completed my loan emi
        And applied for my noc certificat, i was told that it will take 15-20 days but its going to be 2 months but i have not receive my certificate nor any confirmation from company when i get that, please look into this matter.
        Its urgent
        Sushanta chakraborty
        +91 [protected]
        Kolkata
        Aug 13, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 28, 2020
        IndusInd Bank Customer Care's response
        Dear Chakraborty

        We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

        Thanks
        Team IndusInd Bank
        Dear Chakraborty

        Noc has been arranged. Please collect NOC from the following branch after 09.10.2020

        INDUSIND BANK LIMITED
        NO 41,
        SHAKESPEARE SARANI,
        2ND FLOOR DUCKBACK HOUSE,
        KOLKATA
        700 017
        WEST BENGAL

        Thanks
        Team IndusInd Bank
        Myself Subhasish Dey from Kharagpur have bought a honda UNICORN with 1 years loan emi, bike number WB34 LB 6090
        I have successfully completed my loan emi
        And applied for my noc certificat, i was told that it will take 15-20 days but its going to be 1 months but i have not receive my certificate nor any confirmation from company when i get that, please look into this matter.
        Its urgent
        SUBHASISH DEY
        [protected]
        IndusInd Bank Customer Care's response, Oct 7, 2020
        Verified Support
        Our Apologies. We have referred your complaint to the concerned team. Our official will revert you with reference number 02745021 shortly.
        IndusInd Bank Customer Care's response, Oct 14, 2020
        Verified Support
        We would like to inform you that No Objection Certificate (NOC) sent on November 16, 2016.

        Incase, you want an duplicate NOC you may follow the procedures:

        1) A fee of Rs500/- only
        2) An indemnity to be executed on a Rs100/- non judicial stamp paper
        3) A formal police complaint lodged (not FIR) for having misplaced the noc.

        After completion of these procedures NOC will be generated and issued.
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          T
          Tuhinsarkar2
          Sep 26, 2020
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          Hi sir,
          I am tuhin sarkar. My car no — wb60d2640
          I finance a bajaj platina bike from indsind bank. I have clear time to time all my dues payment for the same but till date bank not provide my no objection certificate to clear the further documention. I lived in kaliyaganj (Wb) my nearest branch are closed. Kindly help me in this regard.
          Thanking you
          Tuhin sarkar my mob. [[protected]/[protected]] and email: [protected]@gmail.com
          IndusInd Bank customer support has been notified about the posted complaint.
          Dear Mr Sarkar

          We request you please write to us at [protected]@indusind.com to enable us to assist you.

          Thanks
          Team IndusInd Bank
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            C
            Chandrika Lakshmanan
            Sep 25, 2020
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            I tried to debit the amount in csb atm using indusind debit card.. Completed all questinaries and transaction processed after some time transaction time out. Money not collected by me. But amount debited from my account. Give me any solution to get my money back
            IndusInd Bank customer support has been notified about the posted complaint.
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              S
              Sunil kumar Vishwakaferma
              from Mumbai, Maharashtra
              Sep 21, 2020
              Resolved
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              Resolved

              Address: Kaimur bhabua bihar

              Hello, i finance a honda livo from indsind bank. Account no - bgb00050s and bike no - br45f0809 i have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation my last transaction 21/10/2019. I am in regular follow with bank representative in opposite kaimur stumabh kaimur bhabua (Bihar) branch in kaimur bihar of two wheelar. But he is providing me time next and next. Kindly help me in this regard.
              Thank you
              Sunil kumar
              Aug 13, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 23, 2020
              IndusInd Bank Customer Care's response
              Dear Sir,

              We have forwarded your concerns to our relevant team and shall revert to you shortly.

              Thanks,
              Team IndusInd Bank
              Verified Support
              Oct 01, 2020
              IndusInd Bank Customer Care's response
              Dear Customer,

              We are unable to trace the details, hence, request you to provide correct 9 digit loan number or vehicle RC number to track the deal.

              Request you to send an email to [protected]@indusind.com or [protected]@indusind.com with the loan details (from your registered Email ID) or you can choose to call us at:[protected] or our Toll Free No.[protected], and provide your loan details.`

              Thanks,
              Team IndusInd Bank
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                D
                dmahesh345
                Sep 18, 2020
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                Case id : 01054741, 01710768, 01830895, 2240699

                I have received a call from indusind credit card division and offered a free life time credit card without any target spending's. They told me that 100 % free, no need of paying anything.

                As per their requirement i have shared all the required proofs, after verification they have alloted me a credit card.

                I have not received any credit card to till time, but for my suprise i have received the credit card bill of rs.1122.33 in the month of august, now added more rs 200 to it, i have exclated this issue to all levels, including nodal offficer, but no use.

                Despite of repeated mails to revert the amount and to cancel the card, no one is responding.

                I have not expected this much of pathetic response from indusind.

                Requesting immediate action on this.
                Regards,
                Mahesh. D
                IndusInd Bank customer support has been notified about the posted complaint.
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                  D
                  dhirajsingh1987
                  Sep 15, 2020
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                  Address: mahalaxmi nagar, Address 2

                  I closed my indusind bank credit card and paid entire payment but still showing red in cibil.
                  Mobile no -[protected]
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Dear Dhiraj

                  We request you to write to us at [protected]@indusind.com to enable us to assist you.

                  Thanks
                  Team IndusInd Bank
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                    S
                    Shibu Vs
                    Sep 15, 2020
                    Resolved
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                    Resolved

                    I took out a vehicle loan from indusind bank 2 years back. I paid the full amount in july. It has been two month since i paid the full amount. I didn't get noc paper from the bank.

                    I forwarded an email to customer care. I didn't receive a positive response from them. Please take a look and let me know what is going on. I am totally fed up with indusind service.

                    Service reference number 1945872
                    Service reference number 2028271
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 16, 2020
                    IndusInd Bank Customer Care's response
                    We request you to write to us at [protected]@indusind.com to enable us to assist you.
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                      O
                      omkar24
                      Sep 14, 2020
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                      Address: Mumbai

                      I had opted for credit card upgrade in the month of july 2020, where the upgrade had membership fees of rs.5000 + 18% gst. I was aware of this. I was told that i would get online vouchers of rs.5000. This amount was charged in my statement of july 2020. Since then i have not received any card.

                      I have followed up with indusind bank numerous times, but haven't done anything except registering a complaint with no. [protected].

                      As i had not received any card after multiple follow ups, i requested them to refund the fees. Bank had committed to solve this in 5 days since last week of august 2020.

                      But haven't received it yet.
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Dear Sir,

                      Request you to write to us at premium.[protected]@indusind.com in order to assist you further.

                      Thanks,
                      Team IndusInd Bank
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                        K
                        kiranmaia
                        from Hyderabad, Telangana
                        Sep 13, 2020
                        Resolved
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                        Resolved

                        cheating customers - personal loan

                        Hi,

                        I have a personal loan in indusind bank and due to many issues with this bank i want to close my loan account.
                        I requested them to share the complete details of my loan account and they are not sending proper details.
                        I emailed them and i called them but they are not responding properly.
                        After so many emails they responded after 25 days in last month so i paid this month emi and requested them to share...
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                        D
                        dmahesh345
                        Sep 10, 2020
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                        Address: HYDERABAD

                        Case id : 01054741, 01710768, 01830895

                        I have received a call from indusind credit card division and offered a free life time credit card without any target spending's. They told me that 100 % free, no need of paying anything.

                        As per their requirement i have shared all the required proofs, after verification they have alloted me a credit card.

                        I have not received any credit card to till time, but for my suprise i have received the credit card bill of rs.1122.33 in the month of august, now added more rs 200 to it, i have exclated this issue to all levels, including nodal offficer, but no use.

                        Despite of repeated mails to revert the amount and to cancel the card, no one is responding.

                        I have not expected this much of pathetic response from indusind.

                        Requesting immediate action on this.
                        Regards,
                        Mahesh. D
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Dear Sir,

                        Request you to write to us at [protected]@indusind.com in order to assist you further.

                        Thanks,
                        Team IndusInd Bank
                        I have received a call on Sep 11th, stating that Indusind wil cancel the credit card and amount charged for the undelivered Credit card, but still date no action is initiated.

                        I am not expecting this much of pathetic response from Indusind.
                        Dear Sir,

                        We have notified our concerned team about the same and acting upon the issue highlighted by you with reference number 02240699.
                        Request your support and co-operation in the interim.

                        Thanks,
                        Team IndusInd Bank
                        Dear Sir,

                        We have notified our concerned team about the same and acting upon the issue highlighted by you with reference number 02240699.
                        Request your support and co-operation in the interim.

                        Thanks,
                        Team IndusInd Bank
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                          G
                          Girishgust
                          Sep 9, 2020
                          Resolved
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                          Resolved

                          Address: Mumbai Maharashtra

                          Dear sir/mam ;
                          This is with regard to my credit card[protected]. I have been holding this card for more than 2 years. The repayment towards my card has been not good, due to some financial problem that i had to incur of the last 12 months, i failed to make the hole payment on time but i regular pay minimum due amount with finance charge or penalty.. Today, i received a call from indusind customer care again (Santosh lamte from mumbai branch with num of [protected]) who was utmost rude on call and demanded the payment today itself (09 sep 2020). I told due to various problem like divorce job loss i was not able to make payment. He did not listen and was very harsh to me. I also told her that i would be complaining to rbi if she continues to talk this way and she was least bothered about it. She said "i don't care, you could complain to anyone you wish to"and he also told me if you failed to pay before 3 pm today i will call each and every member of your family and he did call my family member many times, i have told him i have applied for pf withdrawal just wait for 2 to 3 days and i will pay whole amount once i got the money but he didn't listen to me, he told me "ab dekh kaise mai tere family se paise nikalwata hun", i told him give me your mail id i will even forward mail of pf office and wait for it but he didn't listen.

                          Please do something as i strongly feel that this is affecting my mental health. I wish to re-iterate here that most of the call center people from indusind bank credit card (Collections) are not maintaining the standards..

                          I am already going through much pain and broken, even i did not apply for credit card if they can verify my signature it will be fake, i got the credit card by third party company who apply and forge the signature.

                          I need help.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 10, 2020
                          IndusInd Bank Customer Care's response
                          Dear Sir,

                          We have forwarded your concerns to our relevant team and shall revert to you shortly.

                          Thnaks,
                          Team IndusInd Bank
                          Verified Support
                          Oct 08, 2020
                          IndusInd Bank Customer Care's response
                          Dear Sir,

                          We regret to inform you that we are unabel to trace your card details with the above given number. Request you to write to us at [protected]@indusind.com in order to assist you further.

                          Thanks,
                          Team IndusInd Bank
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                            V
                            vidit1984
                            from Gurgaon, Haryana
                            Sep 9, 2020
                            Resolved
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                            Resolved

                            Request for waive off

                            We would like to inform you that i am utilizing your bank’s credit card for last 8 years. During 8 years period I paid payment on time and I never requested for waive off. I had paid all charging during 8 years. Due to lost my job why i couldn't payment on time which is statement date is (3-02-20 to 3-05-20) .
                            I kindly request you to waive off the late fee, financial charges, which was you charged from 3-02-20 to 3-05-20) br...
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                            Prem098
                            Sep 6, 2020
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                            Address: Chennai

                            Hi,

                            I was lended 2 lac for the medical emergency for my family on indusind credit card and i try pay it as much as i can and suddenly on this world pandemic i was lost my job and i am lost my ability to pay my due. I explain my situation to the bank and they are not stop it there are continuous called me and threaten me and ask me to pay the debit other wise they told me send some agents and makes my family and me miserable and they are gives me mental pressure as well as they are rude and speak with loos talk.

                            Even i have approach them with settlement, i dont know what to do.

                            Thanks
                            Premchander
                            [protected]@gmail.com
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Dear Sir,

                            Regret the inconvenience. Request you to write your elaborated concern to us at [protected]@indusind.com in order to assist you further.

                            Thanks,
                            Team IndusInd Bank
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                              Asaif29
                              Sep 6, 2020
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                              Resolved

                              Address: Darbhanga branch

                              This is md atikur rahman my 2 wheeler loan has been completed in july but band do not provide me any noc certificate yet, my loan no-bpg04662h
                              Mail id-atikur. [protected]@gmail.com
                              Phone number [protected]
                              So please provide my noc vy mai or post my addresses that is already you have.
                              Thanks
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 07, 2020
                              IndusInd Bank Customer Care's response
                              We regret the inconvenience. We request you to kindly share us your concern and write to us at [protected]@indusind.com for us to check and assist you further.
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                                Amreensabairfan
                                Sep 6, 2020
                                Resolved
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                                Resolved

                                Your fund transfer for rs 13, 900.00 on 05/09/20 is timed out. Please check with your bank (Imps ref no[protected]

                                Amount got deducted from my account but nor the beneficiary account received it nor my money was reversed it's been more time.

                                When i tried contacting customer service they denied helping me telling it's not our bank related issue it's npci issue etc..
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 07, 2020
                                IndusInd Bank Customer Care's response
                                We regret the inconvenience. We request you to kindly share your concern in detail and write to us at [protected]@indusind.com for us to check and assist you further.
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                                  makwanajb
                                  Sep 4, 2020
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                                  Address: Indusind bank

                                  My saving bank account number is[protected].

                                  I got call from indusind bank and offered me free upgrade of my credit card without any charges or membership fees. I have not applied to upgrade my credit card but Indusind bank has called me and offered me a free upgrade without any membership fees or charges.My credit card number ends with 9459.

                                  Still my credit card was charged for Rs 5000 membership fees.This is fraud practice. Calling people and giving wrong information.

                                  I email on [protected]@indusind.com and Premium.[protected]@indusind.com on 01/09/2020 but got no reply from them.

                                  Refund my money and cancel my credit card.
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  We regret the inconvenience. Request you to elaborate your concern and write to us at [protected]@indusind.com for us to assist you further.
                                  makwanajb's [Complaint's author] reply, Sep 5, 2020
                                  I can't see email id.. it shows protected.. I already sent complaint on reachus @ indusind.com
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                                    santhosh9565
                                    Sep 3, 2020
                                    Resolved
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                                    Resolved

                                    Address: SALEM

                                    Hi,

                                    2 years back we applied home loan in Indusind bank.Some reason this loan cancelled.But still loan active.Kindly share the noc letter.

                                    loan a/c number-TAA0505M
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 05, 2020
                                    IndusInd Bank Customer Care's response
                                    We regret the inconvenience. Request you to kindly write to us us at [protected]@indusind.com for us to assist you further.
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