Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
Resolved
1322
Unresolved
877
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mohitalam
Sep 29, 2020
Report
Copy

I have opened my Upstox 3 in 1 account last week, under this my IndusInd bank saving Bank account is is not getting activated .
I have called up bank many times but they are saying the account no. does not exist.
I have a proof of account opening and attaching the same.

Bank Account no. :[protected]
IFSC code: INDB0000389
IndusInd Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Saravana Moorthi
    from Ernakulam, Kerala
    Sep 29, 2020
    Report
    Copy

    Address: Madurai Raja Kadai Street, Near Ramco
    Website: Kay richey

    I not do any information and purchase in your web. But yesterday you are debit my amount in my account. Kindly refound my amount. Any update and purchase please cancel sir. I am very poor man once again kindly refund my amount sir. Debited amount is rs.4373/-.
    IndusInd Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sushan091
      Sep 26, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: Indusind bank kolkata

      Myself sushanta chakraborty from kolkata, have bought a honda livo bike with 3years loan emi, bike number wb20aq0903,
      I have successfully completed my loan emi
      And applied for my noc certificat, i was told that it will take 15-20 days but its going to be 2 months but i have not receive my certificate nor any confirmation from company when i get that, please look into this matter.
      Its urgent
      Sushanta chakraborty
      +91 [protected]
      Kolkata
      Aug 13, 2021
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 28, 2020
      IndusInd Bank Customer Care's response
      Dear Chakraborty

      We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

      Thanks
      Team IndusInd Bank
      Dear Chakraborty

      Noc has been arranged. Please collect NOC from the following branch after 09.10.2020

      INDUSIND BANK LIMITED
      NO 41,
      SHAKESPEARE SARANI,
      2ND FLOOR DUCKBACK HOUSE,
      KOLKATA
      700 017
      WEST BENGAL

      Thanks
      Team IndusInd Bank
      Myself Subhasish Dey from Kharagpur have bought a honda UNICORN with 1 years loan emi, bike number WB34 LB 6090
      I have successfully completed my loan emi
      And applied for my noc certificat, i was told that it will take 15-20 days but its going to be 1 months but i have not receive my certificate nor any confirmation from company when i get that, please look into this matter.
      Its urgent
      SUBHASISH DEY
      [protected]
      IndusInd Bank Customer Care's response, Oct 7, 2020
      Verified Support
      Our Apologies. We have referred your complaint to the concerned team. Our official will revert you with reference number 02745021 shortly.
      IndusInd Bank Customer Care's response, Oct 14, 2020
      Verified Support
      We would like to inform you that No Objection Certificate (NOC) sent on November 16, 2016.

      Incase, you want an duplicate NOC you may follow the procedures:

      1) A fee of Rs500/- only
      2) An indemnity to be executed on a Rs100/- non judicial stamp paper
      3) A formal police complaint lodged (not FIR) for having misplaced the noc.

      After completion of these procedures NOC will be generated and issued.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tuhinsarkar2
        Sep 26, 2020
        Report
        Copy

        Hi sir,
        I am tuhin sarkar. My car no — wb60d2640
        I finance a bajaj platina bike from indsind bank. I have clear time to time all my dues payment for the same but till date bank not provide my no objection certificate to clear the further documention. I lived in kaliyaganj (Wb) my nearest branch are closed. Kindly help me in this regard.
        Thanking you
        Tuhin sarkar my mob. [[protected]/[protected]] and email: [protected]@gmail.com
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Mr Sarkar

        We request you please write to us at [protected]@indusind.com to enable us to assist you.

        Thanks
        Team IndusInd Bank
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chandrika Lakshmanan
          Sep 25, 2020
          Report
          Copy

          I tried to debit the amount in csb atm using indusind debit card.. Completed all questinaries and transaction processed after some time transaction time out. Money not collected by me. But amount debited from my account. Give me any solution to get my money back
          IndusInd Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sunil kumar Vishwakaferma
            from Mumbai, Maharashtra
            Sep 21, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Kaimur bhabua bihar

            Hello, i finance a honda livo from indsind bank. Account no - bgb00050s and bike no - br45f0809 i have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation my last transaction 21/10/2019. I am in regular follow with bank representative in opposite kaimur stumabh kaimur bhabua (Bihar) branch in kaimur bihar of two wheelar. But he is providing me time next and next. Kindly help me in this regard.
            Thank you
            Sunil kumar
            Aug 13, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 23, 2020
            IndusInd Bank Customer Care's response
            Dear Sir,

            We have forwarded your concerns to our relevant team and shall revert to you shortly.

            Thanks,
            Team IndusInd Bank
            Verified Support
            Oct 01, 2020
            IndusInd Bank Customer Care's response
            Dear Customer,

            We are unable to trace the details, hence, request you to provide correct 9 digit loan number or vehicle RC number to track the deal.

            Request you to send an email to [protected]@indusind.com or [protected]@indusind.com with the loan details (from your registered Email ID) or you can choose to call us at:[protected] or our Toll Free No.[protected], and provide your loan details.`

            Thanks,
            Team IndusInd Bank
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dmahesh345
              Sep 18, 2020
              Report
              Copy

              Case id : 01054741, 01710768, 01830895, 2240699

              I have received a call from indusind credit card division and offered a free life time credit card without any target spending's. They told me that 100 % free, no need of paying anything.

              As per their requirement i have shared all the required proofs, after verification they have alloted me a credit card.

              I have not received any credit card to till time, but for my suprise i have received the credit card bill of rs.1122.33 in the month of august, now added more rs 200 to it, i have exclated this issue to all levels, including nodal offficer, but no use.

              Despite of repeated mails to revert the amount and to cancel the card, no one is responding.

              I have not expected this much of pathetic response from indusind.

              Requesting immediate action on this.
              Regards,
              Mahesh. D
              IndusInd Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dhirajsingh1987
                Sep 15, 2020
                Report
                Copy

                Address: mahalaxmi nagar, Address 2

                I closed my indusind bank credit card and paid entire payment but still showing red in cibil.
                Mobile no -[protected]
                IndusInd Bank customer support has been notified about the posted complaint.
                Dear Dhiraj

                We request you to write to us at [protected]@indusind.com to enable us to assist you.

                Thanks
                Team IndusInd Bank
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shibu Vs
                  Sep 15, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  I took out a vehicle loan from indusind bank 2 years back. I paid the full amount in july. It has been two month since i paid the full amount. I didn't get noc paper from the bank.

                  I forwarded an email to customer care. I didn't receive a positive response from them. Please take a look and let me know what is going on. I am totally fed up with indusind service.

                  Service reference number 1945872
                  Service reference number 2028271
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 16, 2020
                  IndusInd Bank Customer Care's response
                  We request you to write to us at [protected]@indusind.com to enable us to assist you.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    O
                    omkar24
                    Sep 14, 2020
                    Report
                    Copy

                    Address: Mumbai

                    I had opted for credit card upgrade in the month of july 2020, where the upgrade had membership fees of rs.5000 + 18% gst. I was aware of this. I was told that i would get online vouchers of rs.5000. This amount was charged in my statement of july 2020. Since then i have not received any card.

                    I have followed up with indusind bank numerous times, but haven't done anything except registering a complaint with no. [protected].

                    As i had not received any card after multiple follow ups, i requested them to refund the fees. Bank had committed to solve this in 5 days since last week of august 2020.

                    But haven't received it yet.
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Dear Sir,

                    Request you to write to us at premium.[protected]@indusind.com in order to assist you further.

                    Thanks,
                    Team IndusInd Bank
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kiranmaia
                      from Hyderabad, Telangana
                      Sep 13, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      cheating customers - personal loan

                      Hi,

                      I have a personal loan in indusind bank and due to many issues with this bank i want to close my loan account.
                      I requested them to share the complete details of my loan account and they are not sending proper details.
                      I emailed them and i called them but they are not responding properly.
                      After so many emails they responded after 25 days in last month so i paid this month emi and requested them to share...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      D
                      dmahesh345
                      Sep 10, 2020
                      Report
                      Copy

                      Address: HYDERABAD

                      Case id : 01054741, 01710768, 01830895

                      I have received a call from indusind credit card division and offered a free life time credit card without any target spending's. They told me that 100 % free, no need of paying anything.

                      As per their requirement i have shared all the required proofs, after verification they have alloted me a credit card.

                      I have not received any credit card to till time, but for my suprise i have received the credit card bill of rs.1122.33 in the month of august, now added more rs 200 to it, i have exclated this issue to all levels, including nodal offficer, but no use.

                      Despite of repeated mails to revert the amount and to cancel the card, no one is responding.

                      I have not expected this much of pathetic response from indusind.

                      Requesting immediate action on this.
                      Regards,
                      Mahesh. D
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Dear Sir,

                      Request you to write to us at [protected]@indusind.com in order to assist you further.

                      Thanks,
                      Team IndusInd Bank
                      I have received a call on Sep 11th, stating that Indusind wil cancel the credit card and amount charged for the undelivered Credit card, but still date no action is initiated.

                      I am not expecting this much of pathetic response from Indusind.
                      Dear Sir,

                      We have notified our concerned team about the same and acting upon the issue highlighted by you with reference number 02240699.
                      Request your support and co-operation in the interim.

                      Thanks,
                      Team IndusInd Bank
                      Dear Sir,

                      We have notified our concerned team about the same and acting upon the issue highlighted by you with reference number 02240699.
                      Request your support and co-operation in the interim.

                      Thanks,
                      Team IndusInd Bank
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Girishgust
                        Sep 9, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai Maharashtra

                        Dear sir/mam ;
                        This is with regard to my credit card[protected]. I have been holding this card for more than 2 years. The repayment towards my card has been not good, due to some financial problem that i had to incur of the last 12 months, i failed to make the hole payment on time but i regular pay minimum due amount with finance charge or penalty.. Today, i received a call from indusind customer care again (Santosh lamte from mumbai branch with num of [protected]) who was utmost rude on call and demanded the payment today itself (09 sep 2020). I told due to various problem like divorce job loss i was not able to make payment. He did not listen and was very harsh to me. I also told her that i would be complaining to rbi if she continues to talk this way and she was least bothered about it. She said "i don't care, you could complain to anyone you wish to"and he also told me if you failed to pay before 3 pm today i will call each and every member of your family and he did call my family member many times, i have told him i have applied for pf withdrawal just wait for 2 to 3 days and i will pay whole amount once i got the money but he didn't listen to me, he told me "ab dekh kaise mai tere family se paise nikalwata hun", i told him give me your mail id i will even forward mail of pf office and wait for it but he didn't listen.

                        Please do something as i strongly feel that this is affecting my mental health. I wish to re-iterate here that most of the call center people from indusind bank credit card (Collections) are not maintaining the standards..

                        I am already going through much pain and broken, even i did not apply for credit card if they can verify my signature it will be fake, i got the credit card by third party company who apply and forge the signature.

                        I need help.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 10, 2020
                        IndusInd Bank Customer Care's response
                        Dear Sir,

                        We have forwarded your concerns to our relevant team and shall revert to you shortly.

                        Thnaks,
                        Team IndusInd Bank
                        Verified Support
                        Oct 08, 2020
                        IndusInd Bank Customer Care's response
                        Dear Sir,

                        We regret to inform you that we are unabel to trace your card details with the above given number. Request you to write to us at [protected]@indusind.com in order to assist you further.

                        Thanks,
                        Team IndusInd Bank
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vidit1984
                          from Gurgaon, Haryana
                          Sep 9, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Request for waive off

                          We would like to inform you that i am utilizing your bank’s credit card for last 8 years. During 8 years period I paid payment on time and I never requested for waive off. I had paid all charging during 8 years. Due to lost my job why i couldn't payment on time which is statement date is (3-02-20 to 3-05-20) .
                          I kindly request you to waive off the late fee, financial charges, which was you charged from 3-02-20 to 3-05-20)
                          I...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          P
                          Prem098
                          Sep 6, 2020
                          Report
                          Copy

                          Address: Chennai

                          Hi,

                          I was lended 2 lac for the medical emergency for my family on indusind credit card and i try pay it as much as i can and suddenly on this world pandemic i was lost my job and i am lost my ability to pay my due. I explain my situation to the bank and they are not stop it there are continuous called me and threaten me and ask me to pay the debit other wise they told me send some agents and makes my family and me miserable and they are gives me mental pressure as well as they are rude and speak with loos talk.

                          Even i have approach them with settlement, i dont know what to do.

                          Thanks
                          Premchander
                          [protected]@gmail.com
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Dear Sir,

                          Regret the inconvenience. Request you to write your elaborated concern to us at [protected]@indusind.com in order to assist you further.

                          Thanks,
                          Team IndusInd Bank
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Asaif29
                            Sep 6, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Darbhanga branch

                            This is md atikur rahman my 2 wheeler loan has been completed in july but band do not provide me any noc certificate yet, my loan no-bpg04662h
                            Mail id-atikur. [protected]@gmail.com
                            Phone number [protected]
                            So please provide my noc vy mai or post my addresses that is already you have.
                            Thanks
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 07, 2020
                            IndusInd Bank Customer Care's response
                            We regret the inconvenience. We request you to kindly share us your concern and write to us at [protected]@indusind.com for us to check and assist you further.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Amreensabairfan
                              Sep 6, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Your fund transfer for rs 13, 900.00 on 05/09/20 is timed out. Please check with your bank (Imps ref no[protected]

                              Amount got deducted from my account but nor the beneficiary account received it nor my money was reversed it's been more time.

                              When i tried contacting customer service they denied helping me telling it's not our bank related issue it's npci issue etc..
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 07, 2020
                              IndusInd Bank Customer Care's response
                              We regret the inconvenience. We request you to kindly share your concern in detail and write to us at [protected]@indusind.com for us to check and assist you further.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                makwanajb
                                Sep 4, 2020
                                Report
                                Copy

                                Address: Indusind bank

                                My saving bank account number is[protected].

                                I got call from indusind bank and offered me free upgrade of my credit card without any charges or membership fees. I have not applied to upgrade my credit card but Indusind bank has called me and offered me a free upgrade without any membership fees or charges.My credit card number ends with 9459.

                                Still my credit card was charged for Rs 5000 membership fees.This is fraud practice. Calling people and giving wrong information.

                                I email on [protected]@indusind.com and Premium.[protected]@indusind.com on 01/09/2020 but got no reply from them.

                                Refund my money and cancel my credit card.
                                IndusInd Bank customer support has been notified about the posted complaint.
                                We regret the inconvenience. Request you to elaborate your concern and write to us at [protected]@indusind.com for us to assist you further.
                                makwanajb's [Complaint's author] reply, Sep 5, 2020
                                I can't see email id.. it shows protected.. I already sent complaint on reachus @ indusind.com
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  santhosh9565
                                  Sep 3, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: SALEM

                                  Hi,

                                  2 years back we applied home loan in Indusind bank.Some reason this loan cancelled.But still loan active.Kindly share the noc letter.

                                  loan a/c number-TAA0505M
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 05, 2020
                                  IndusInd Bank Customer Care's response
                                  We regret the inconvenience. Request you to kindly write to us us at [protected]@indusind.com for us to assist you further.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Adwait21
                                    Aug 29, 2020
                                    Report
                                    Copy

                                    Welcome kit was returned due to insufficient address and not due to incorrect address and they debit freeze my account.
                                    Branch is 25km away from my home and i have undergone surgery cannot go for more 2 months. Still they are forcing to visit branch for the mistake made by them.
                                    Mail has not been replied by them from last 1 week
                                    Even the debit card fee is debited 2 months ago. Worst service
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Request you to write to us ta [protected]@indusind.com from your registered mail id in order to assist you further.

                                    Thanks,
                                    Team IndusInd Bank
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit