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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
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IndusInd Bank reviews & complaints page 33

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K
kiranmaia
from Hyderabad, Telangana
Sep 13, 2020
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cheating customers - personal loan

Hi,

I have a personal loan in indusind bank and due to many issues with this bank i want to close my loan account.
I requested them to share the complete details of my loan account and they are not sending proper details.
I emailed them and i called them but they are not responding properly.
After so many emails they responded after 25 days in last month so i paid this month emi and requested them to share...
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dmahesh345
Sep 10, 2020
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Address: HYDERABAD

Case id : 01054741, 01710768, 01830895

I have received a call from indusind credit card division and offered a free life time credit card without any target spending's. They told me that 100 % free, no need of paying anything.

As per their requirement i have shared all the required proofs, after verification they have alloted me a credit card.

I have not received any credit card to till time, but for my suprise i have received the credit card bill of rs.1122.33 in the month of august, now added more rs 200 to it, i have exclated this issue to all levels, including nodal offficer, but no use.

Despite of repeated mails to revert the amount and to cancel the card, no one is responding.

I have not expected this much of pathetic response from indusind.

Requesting immediate action on this.
Regards,
Mahesh. D
IndusInd Bank customer support has been notified about the posted complaint.
Dear Sir,

Request you to write to us at [protected]@indusind.com in order to assist you further.

Thanks,
Team IndusInd Bank
I have received a call on Sep 11th, stating that Indusind wil cancel the credit card and amount charged for the undelivered Credit card, but still date no action is initiated.

I am not expecting this much of pathetic response from Indusind.
Dear Sir,

We have notified our concerned team about the same and acting upon the issue highlighted by you with reference number 02240699.
Request your support and co-operation in the interim.

Thanks,
Team IndusInd Bank
Dear Sir,

We have notified our concerned team about the same and acting upon the issue highlighted by you with reference number 02240699.
Request your support and co-operation in the interim.

Thanks,
Team IndusInd Bank
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    G
    Girishgust
    Sep 9, 2020
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    Address: Mumbai Maharashtra

    Dear sir/mam ;
    This is with regard to my credit card[protected]. I have been holding this card for more than 2 years. The repayment towards my card has been not good, due to some financial problem that i had to incur of the last 12 months, i failed to make the hole payment on time but i regular pay minimum due amount with finance charge or penalty.. Today, i received a call from indusind customer care again (Santosh lamte from mumbai branch with num of [protected]) who was utmost rude on call and demanded the payment today itself (09 sep 2020). I told due to various problem like divorce job loss i was not able to make payment. He did not listen and was very harsh to me. I also told her that i would be complaining to rbi if she continues to talk this way and she was least bothered about it. She said "i don't care, you could complain to anyone you wish to"and he also told me if you failed to pay before 3 pm today i will call each and every member of your family and he did call my family member many times, i have told him i have applied for pf withdrawal just wait for 2 to 3 days and i will pay whole amount once i got the money but he didn't listen to me, he told me "ab dekh kaise mai tere family se paise nikalwata hun", i told him give me your mail id i will even forward mail of pf office and wait for it but he didn't listen.

    Please do something as i strongly feel that this is affecting my mental health. I wish to re-iterate here that most of the call center people from indusind bank credit card (Collections) are not maintaining the standards..

    I am already going through much pain and broken, even i did not apply for credit card if they can verify my signature it will be fake, i got the credit card by third party company who apply and forge the signature.

    I need help.
    Aug 5, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 10, 2020
    IndusInd Bank Customer Care's response
    Dear Sir,

    We have forwarded your concerns to our relevant team and shall revert to you shortly.

    Thnaks,
    Team IndusInd Bank
    Verified Support
    Oct 08, 2020
    IndusInd Bank Customer Care's response
    Dear Sir,

    We regret to inform you that we are unabel to trace your card details with the above given number. Request you to write to us at [protected]@indusind.com in order to assist you further.

    Thanks,
    Team IndusInd Bank
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      V
      vidit1984
      from Gurgaon, Haryana
      Sep 9, 2020
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      Request for waive off

      We would like to inform you that i am utilizing your bank’s credit card for last 8 years. During 8 years period I paid payment on time and I never requested for waive off. I had paid all charging during 8 years. Due to lost my job why i couldn't payment on time which is statement date is (3-02-20 to 3-05-20) .
      I kindly request you to waive off the late fee, financial charges, which was you charged from 3-02-20 to 3-05-20)
      I...
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      Prem098
      Sep 6, 2020
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      Address: Chennai

      Hi,

      I was lended 2 lac for the medical emergency for my family on indusind credit card and i try pay it as much as i can and suddenly on this world pandemic i was lost my job and i am lost my ability to pay my due. I explain my situation to the bank and they are not stop it there are continuous called me and threaten me and ask me to pay the debit other wise they told me send some agents and makes my family and me miserable and they are gives me mental pressure as well as they are rude and speak with loos talk.

      Even i have approach them with settlement, i dont know what to do.

      Thanks
      Premchander
      [protected]@gmail.com
      IndusInd Bank customer support has been notified about the posted complaint.
      Dear Sir,

      Regret the inconvenience. Request you to write your elaborated concern to us at [protected]@indusind.com in order to assist you further.

      Thanks,
      Team IndusInd Bank
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        A
        Asaif29
        Sep 6, 2020
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        Address: Darbhanga branch

        This is md atikur rahman my 2 wheeler loan has been completed in july but band do not provide me any noc certificate yet, my loan no-bpg04662h
        Mail id-atikur. [protected]@gmail.com
        Phone number [protected]
        So please provide my noc vy mai or post my addresses that is already you have.
        Thanks
        Aug 11, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 07, 2020
        IndusInd Bank Customer Care's response
        We regret the inconvenience. We request you to kindly share us your concern and write to us at [protected]@indusind.com for us to check and assist you further.
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          Amreensabairfan
          Sep 6, 2020
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          Your fund transfer for rs 13, 900.00 on 05/09/20 is timed out. Please check with your bank (Imps ref no[protected]

          Amount got deducted from my account but nor the beneficiary account received it nor my money was reversed it's been more time.

          When i tried contacting customer service they denied helping me telling it's not our bank related issue it's npci issue etc..
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 07, 2020
          IndusInd Bank Customer Care's response
          We regret the inconvenience. We request you to kindly share your concern in detail and write to us at [protected]@indusind.com for us to check and assist you further.
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            M
            makwanajb
            Sep 4, 2020
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            Address: Indusind bank

            My saving bank account number is[protected].

            I got call from indusind bank and offered me free upgrade of my credit card without any charges or membership fees. I have not applied to upgrade my credit card but Indusind bank has called me and offered me a free upgrade without any membership fees or charges.My credit card number ends with 9459.

            Still my credit card was charged for Rs 5000 membership fees.This is fraud practice. Calling people and giving wrong information.

            I email on [protected]@indusind.com and Premium.[protected]@indusind.com on 01/09/2020 but got no reply from them.

            Refund my money and cancel my credit card.
            IndusInd Bank customer support has been notified about the posted complaint.
            We regret the inconvenience. Request you to elaborate your concern and write to us at [protected]@indusind.com for us to assist you further.
            makwanajb's [Complaint's author] reply, Sep 5, 2020
            I can't see email id.. it shows protected.. I already sent complaint on reachus @ indusind.com
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              S
              santhosh9565
              Sep 3, 2020
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              Address: SALEM

              Hi,

              2 years back we applied home loan in Indusind bank.Some reason this loan cancelled.But still loan active.Kindly share the noc letter.

              loan a/c number-TAA0505M
              Aug 10, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 05, 2020
              IndusInd Bank Customer Care's response
              We regret the inconvenience. Request you to kindly write to us us at [protected]@indusind.com for us to assist you further.
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                A
                Adwait21
                Aug 29, 2020
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                Welcome kit was returned due to insufficient address and not due to incorrect address and they debit freeze my account.
                Branch is 25km away from my home and i have undergone surgery cannot go for more 2 months. Still they are forcing to visit branch for the mistake made by them.
                Mail has not been replied by them from last 1 week
                Even the debit card fee is debited 2 months ago. Worst service
                IndusInd Bank customer support has been notified about the posted complaint.
                Dear Sir,

                Request you to write to us ta [protected]@indusind.com from your registered mail id in order to assist you further.

                Thanks,
                Team IndusInd Bank
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                  I've cleared all the emi (Rs. 17910 per month) for my personal loan[protected], on time within may 2020. The last emi paid is on 04/05/2020.

                  Later i get to know i have 229 rupees of principal due to some adjustment and that becomes more than 1000 rupees with interest as of today. Still, that is not what i want to know here.

                  In the meantime, there is 3 times money got deducted from my icici bank saving account...
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                  Prakshep Shirke
                  Aug 26, 2020
                  Resolved
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                  Resolved

                  My name is Prakshep Shirke, my contact number is [protected]. I have paid 50100 rps to indusind bank vehicle department on 19th June 2020 for getting my bike NOC letter. Mr. Sachin Sonawane has informed me that i will be getting my NOC letter on 8th or in late scenarion by 13th July as the NOC will be coming from Chennai branch. Finally on 28th July, they closed the contract and he said me that it takes max 15 days for NOC to reach mumbai branch. But now it has been 30 days and there is still no update of my NOC. Whenever i asked about the same to Mr. Sachin Sonawne he says it will come and he dont know that when it will be received in branch. On asking the courier details and any contact details of chennai branch, he say we dont have any contact details, and you take it from google. It has been more than 2 months i have paid the amount and not received the NOC.

                  Name : Prakshep Shirke
                  Mobile No. : [protected]
                  Loan no. :MWT03767H
                  Sep 2, 2020
                  Complaint marked as Resolved 
                  The bank person with whom i was communicating, arranged the NOC and i collected it on 1st Sept.
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 30, 2020
                  IndusInd Bank Customer Care's response
                  Dear Prakshep

                  We have referred your concerns to the relevant team and will get back to you shortly

                  Thanks
                  Team IndusInd Bank
                  Verified Support
                  Sep 09, 2020
                  IndusInd Bank Customer Care's response
                  Dear Prakshep

                  We wish to inform you that the loan MWXXXX7H has since been closed and NOC has been sent on 25.8.2020 vide MARUTHI couriers under consignment [protected] to our branch where the settlement amount was paid by the you.

                  Thanks
                  Team IndusInd Bank
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                    D
                    Devanand Deokar
                    Aug 25, 2020
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                    Resolved

                    Address: Indapur,Pune,Maharashra 413106

                    Hello, I finance a Honda CB Shine from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Indapur, Pune (Maharashtra) branch in Maharashtra of two wheelar.but he is providing me time next and next. Kindly help me in this regard. Thank you Devanand
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Request you to write to us at [protected]@indusind.com in order to assist you further.
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                      love suresh
                      Aug 24, 2020
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                      Resolved

                      Address: IndusInd Bank Ltd, Ground Floor, Opus Centre, situated at plot No.47, Central Road, Opp. Tunga Paradise, MIDC, Andheri (East), Mumbai- 400093. Services .

                      I am open current account in your bank in the name of suresh khadak dakarmi. last 3 months i am following to your branch for WELCOME kit no any response from your branch and the staff very bad they don’t know what was the exactly problem, very bad pathetic service, upto now I didn’t receive a welcome kit.but kit charges was deducted.so I want to refund my amount.
                      Name suresh khadak dakarmi
                      Acct.no:[protected]
                      Email.id [protected]@gmail.com
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Request you to write to us at [protected]@indusind.com in order to assist you further.
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                        simran vedios
                        Aug 23, 2020
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                        Address: It is bank indusind bank almora branch

                        As i get update debit card 2500 is deducted form the saving ac but still not getting voucher no of the time calling wht kind of the non sense branch staff they dont knw how to behave with the cusotmer while busienss time they used to call and make busienss but cusotmer need they are nt available it is the case of the branch almora 1519
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Non sense type of the bank staff operation units are useless
                        Request you to write to us at [protected]@indusind.com in order to assist you.
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                          atrsoar
                          Aug 18, 2020
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                          Resolved

                          Address: ATR SOLAR 12A,Vaigai nagar 2nd street,Kumaran nagar Extension,S.Alangulam,madurai-625017

                          I am a current account account holder in your bank.Our Current account number[protected]. On 4th August 2020 at the location of nagercoil from Sree ganapathy petroleum. I had a POS VISA Debit swiping of Rs.1701/- unfortunately the Transaction is failed and sale-Reversed cancelled.But An amount of Rs.1701/- is debited in my account not refund to my current account.We Request you to Refund an amount of Rs.1701/- to my current account.
                          +2 photos
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Aug 18, 2020
                          Updated by atrsoar
                          On 04th August 2020 I had POS VISA Debit card swipe for an amount of Rs.1701/- location at nagercoil from Sree Ganapathy petroleum unfortunately it shows transaction failed.But an amount of Rs.1701/- is debited from my current account not refund to my account till the date.We request you to refund my POS Amount of Rs.1701/- credit to my current account.

                          Verified Support
                          Aug 19, 2020
                          IndusInd Bank Customer Care's response
                          Dear Customer,

                          We have forwarded your concerns to our relevant team and shall revert to you shortly.

                          Thanks,
                          Team IndusInd Bank
                          We request you to kindly update the refund for an amount of Rs.1701/-

                          pos swipe of rs.1701 is debited in my account but not refund and not return back to my account - Comment #3726058 - Image #0
                          pos swipe of rs.1701 is debited in my account but not refund and not return back to my account - Comment #3726058 - Image #1
                          IndusInd Bank Customer Care's response, Oct 14, 2020
                          Verified Support
                          Dear Customer,

                          We wish to inform you that the said disputed transaction amount was reversed in your account on August 28, 2020 in your account.

                          Thanks,
                          Team IndusInd Bank
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                            K
                            Khaleel Khan PATHAN
                            Aug 18, 2020
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                            My two wheeler AP07AB 8793 With the loan number AVGO 3016H. I had applied for a noc 50 days before in the guntur district arundel pet branch. Till now I did not receive any message. I went to the Branch office 5 times. KINDLY SOLVE THE PROBLEM
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Aug 20, 2020
                            Updated by Khaleel Khan PATHAN
                            My two wheeler AP07AB 8793 With the loan number AVGO 3016H. I had applied for clearing certificate (noc) 50 days before. I had cleared all the installments in correct time. Till now I did not receive any message from you. Kindly update any message to my mail or [protected].KINDLY SOLVE THE PROBLEM
                            We regret the inconvenience. Request you to kindly write to us at [protected]@indusind.com for us to assist you further.
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                              nivililstar
                              Aug 18, 2020
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                              Resolved

                              ATM money got deducted but cash not received

                              Address: Wood Street,Kolkata, Indusind Bank

                              Dear Sir/Madam,

                              On 07/08/2020 I tried to withdraw amount of 9000 rupees from SBI ATM but it clearly showed on the screen that the transaction failed. And immidiately i recieved a sms that 9000 rupees has been debited from my account, which I have no knowledge of.
                              I have enclosed a copy of the ministatement for ease of reference.
                              It is apparent that either an error has been made on your part or my identity has...
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                              Birjina gobil
                              Aug 17, 2020
                              Resolved
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                              Resolved

                              Address: Ashirvad Pipes Pvt ltd, Jigini Brach, Anekal Road, Bangalore

                              They looted my two months salary amount saying administration fees (Though i have not used the card and instructed people to close the account) though my brother has medical urgency. Finally, he died because i could not send medical emergency money. This bank is very cruel in acting their ethical practices with society and people.

                              I need justice for this though it was quite long, and the people involving in these corrupted and idiotic practises for their own benefits should be punished severely and blacklisted so that they beg and eat, then they know the sweat of hard-working.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Regret the inconvenience caused and sorry to hear the demise of your brother.

                              Request you to write your elaborated concern to us at [protected]@indusind.com in order to assist you further.

                              Thanks,
                              Team IndusInd Bank
                              Dear Customer,

                              We regret the inconvenience caused and sorry to hear the demise of your brorther.

                              Request you to write to us at [protected]@indusind.com with your elaborated concern in order to assist you further.

                              Thanks.
                              Team IndusInd Bank
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                                Aug 16, 2020
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                                Resolved

                                After completing my two wheeler loan, regarding noc i visited several times to indusind bank, branch tirumalgiri. They not providing my no objection certificate due to that i am unable to take other loans.
                                My humble request is that please provide my noc as soon as possible.

                                Loan aggrement no - ahh52861h
                                Vehicle no - ts08 fv1395.
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 17, 2020
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                Regret the inconvenience. We have forwarded your concerns to our relevant team and shall revert to you shortly.

                                Thanks,
                                Team IndusInd Bank
                                Dear Customer,

                                Request you to visit the below branch to collect NOC:

                                INDUSIND BANK LIMITED
                                K-1, LAND MARK, PLOT NO.28,
                                H.NO. 3-1-2 (1-D)A2, MOTI VALLEY,
                                THIRUMALGHERY,
                                SECUNDERABAD
                                ANDHRA R & T.
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