IndusInd Bank Complaints & Reviews

R/sir/mam I laxmikant s/o mohan lal, a/c no[protected] .branch sanjay chowk G T karnal road panipat. i withdraw of rs 5000 by aeps by grahak sewa kendar . but trans. is failed or my account is debit of rs 5000 dated on 05/11/2020 . tran rr no[protected]. plz resolve this issue . failed recp. is attach

HI,

I am trying to reach Indusind bank so that they i can full and final amount of credit card settlement. I settled my credit card 3 years back due to some financial issues and now i am able to rest amount so that they can update my cibil from Settle to closed . But not getting a response from them.

Am also facing same issue with indusind bank,

Due to covid 19 situation I was not getting my complete salary, so I told bank to convert my transactions into EMI but bank said we don't have EMI offer for you

1) I have 3 other credit card where i have facilities that I can convert my transactions into EMI but Indusind provides that facilities when bank feels like

2) after informing that I will pay my bill after salary they use that as opportunity and applied lien just before my salary

3)after raising more than half the credit card bill bank only debit their minimum statement amount so that they can earn money by adding up interest rate

4) when I said to bank that I don't have any other bank account for payment of credit card and avail my account for payment they said they cannot help, I am still having more than 22k in my account and they are not allowing me to pay my credit card bill either.

5) after writing so many mail to MD and CEO bank doesn't care about reply to customer.

Now I am going to pay the complete amount and will change my salary account and will close this one.

I will never suggest anyone to have relationship will indusind or HGS.

Sir,
I had purchased Mahindra Duro Reg. No. GJ12BD6264 in the year 2010 which I got financed from INDUSIND Bank.
NOC for removal of Hypothecation from the RC may please be provided. Please help as i don't have any details of the loan.
NOC may please be forwarded to the following address:
Vikram Thakur
Village Tatohli P.O.Sidhpur Teh.Dharampur Distt Mandi H.P.-175040

Hi,

I have received a sms regarding deduction of charges of one assist. I would like to deactivate the service and want my money refund. As this is of no use to me now.

I have taken a loan for a two wheeler from an indusind bank. It has been two months before since my loan due amount expired. but I have not received a call from the bank to get an RC Book yet. They said yes. Currently I do not respond if I call them.I went to bank twice and asked my loan was cleared when my documents has been handover to me, then he said come to the bank 1 month later. Then 1 month later when I went and asked, they said it was still 1 month. Currently I do not respond if I call them.What was the issue for my Two Wheeler Documents, when will you Surrender into my hand.Pls be Follow and quickly response to my mail or my contact number.
Bike No: TN 86 B 8417
Loan No: TAE01777S

Dear team
I have account in sec 8 c branch chandigarh no[protected] in the name of jyoti dhingra
on 27/09/2020 online transactions has been done in my account which have not done by me

and i inform the branch on 06/10/2020 and given written complaint and on 08/10/2020 i receieved mail for the wrong transaction done in my account and given no 2760544

but till date no revert is found from their side even no recevied any mail even i have talked to the branch staff many time he said it will be definately reversed

so kindly arrange to reverse my money on priority as per details below
account is debited by 9 entries : 1767.40, 1446.06, 1767.40, 2008.41, 1767.40, 1847.74, 1767.40, 2008.41, 1767.40
and revesal is done on same day is by 6 entries : 2008.41, 2008.41, 1767.40, 1767.40, 1446.06, 1767.40

amount which is not reversed is 5382.54

so kindly arrange to reverse my money on priority

Hi i am KULAMANI SANTI
My Loan Acount No.--- OCBO5742H ] Date 25/06/2009
I finance a Hero Passion Pro Bike [OR-02-AY 3288] from Induslnd bank. I have Clear Time to Time all my Dues payment for the same but till date Bank not provide My No Objection Certificate to clear the further documentation. Kindly help me in this regard.
Thank you
KULAMANI SANTI MOB-[protected], mail ca.[protected]@gmail.com

Because of some family reason i put instant relieving after took confirmation from my branch manager and my RSM . But now they told that i haven't serve the notice period so they are putting my F&F on hold but i gave instant relieving.

Hello, i finance a seplender plus from indsind bank. Whose Name is Satish Kumar .Or Bike Number (HR02 AA 7636) I had also given documents on 24/09/2020 and paid the fees.
I have clear all my dues for the same but till date bank not provide my no objection certificate still not received till to date... Customer satisfaction is very poor service... loans division could not respond properly... Today very urgent loan clear certificate my bike loan clearence certificate.. Hence ones again i request you to kindly issue immediately my noc

Name : Satish Kumar
Ph: [protected]

Dear sir/medam as i had taken persnol loan in ur bank, Due to covid i was not able to clear my 2mnths emi & a person called from ur bank on (10/10/20)to pay outstanding emi than i told him will pay on (14/10/20)so again he started argiving with me in very loca language, used abused words, this is 3rd time happened with me like this so kindley do the needfull, if i not get any response from ur end then will go to local police station & file a complaint.

Dear Sir

We have applied for the Duplicate Copy Of NOC against our vehicle on Dated :- 06-August-2020 which was financed by you inspite of clearance of all obligations which was pending aginst such financed vehicle

We have no dues against our vehicle and the loan was already closed by paying full dues

Also We have requested to you for issuance of duplicate NOC twice by submitting the requisite document

But this matter is pending by more than 3 months (approx.) and no action has been seen from indusind bank.

We have mailed to noble site, they replied us that the noc will be issued on 17 oct. But it's still not recieved by the branch. Again we mailed & they requested for 7 days time. But i can't wait for 7 days. I've already waited approx 3 month.

We request you to please look into this matter on pripority basis

Please consider this matter

Thanks And Reagrds
Bhagyashree Sharma

My credit card limit is 100000. I made a purchase of Rs. 25000 on Oct 2019 with EMI option. I paid 2 EMI till Dec n on the same month my card is been blocked by the bank.

I called customer care n bank continuously for activating my card or for a solution but both the department didn't turn up even after 2 months. I stopped my payment after Dec 2019. By Feb customer service started calling me back asking for making the payment but I informed them unless and otherwise my card get activated, I won't pay the money.

Then on March Covid issue came and lost my job. Till this moment iam jobless.

Meanwhile several persons called me for making the payment and saying that they will move legally and my account willl goto NPA etc etc.

I told them my situation and when I arranged some money, I contacted all of them back thru whatsapp but they never turned back till this moment.
Right now 25k after paying 2 EMI has become around 50k. I'm not in a position to pay the money.
I need a settlement...I'm ready to pay back what I have borrowed without interest as it's not my mistake but it's the bank...
Hope I will get a solution atleast in this stage. Please support.

To, The branch manager
Induslnd bank
Defence colony
Noida, delhi
Subject: complaint letter for staff. Sir/madam,
I am an account holder in your bank for more than 1 year . My current account no.[protected] and debit card no. [protected] is opened in your bank . I want to bring this into your kind attention that I made a transaction of 1500 rupees to [protected]@sbi on 6 Oct 2020, at 7:22 pm. The transaction Id is:[protected]. But, amount didn't reflect in receiver account, but the amount has been debited from my account. So, please help me by refunding my amount. Please, help me out from this problem as soon as possible.
Thing is that I have emailed you before but you didn't take any action. So, please help me out from this problem and refund my money as soon as possible.

Thanks and regards
Nisha Nehra
Phone No : [protected]
Email Address : [protected]@gmail.com

Dear Ma'am/ Sir,
This is to inform you that I am a credit card holder of Indusind bank. I have been a regular customer and always paid the bill on time before the due date. But in this COVID-19 crisis I lost my job. But till the month of march, I paid all the bills on time. Now, the collection team is after my life for the payment. I already informed them that I am a jobless, but would pay your dues once I get the job and salary. But they are not ready to listen to me. They are forcing me to make the payment at any cost. Due to this harassment calls, I met with an accident and my car got damaged badly. The card number is [protected]. Request for your intervention as my life is in trouble.
Your early action in this regard would be highly appreciated.

Thanks & regards,
Sachin Kumar
Mob: [protected]

My account has debit freeze status from long bank and i have visited bank many times so that i can withdraw money by removing this debit freeze but everytime the employees are saying that there is a debit freeze. I have done kyc twice still they are not removing the debit freeze status.

I thinh this is not a trustable bank as i have seen many complaints like this type .

I am calling customer care continuously but they are also hanging up call.

My netbanking is not opening.

They have freezed my everything.

I feel like cheated.

My Credit card limit is 38000. During moratorium period i have applied for moratorium and i have not paid minumum dues till august 31st. later after 31st august they started generating the bill with all charges with out late payment fee but with over limit fee. after this there was a huge pressure to me for making minimum due before my last date of payment. When i asked the reason they said over utilized. Which I have not done from my side. due to their huge pressure i have made minimum due along with over limit fee for august and september month before due date. Now again in Oct month bill generation again over limit fee is added due to which again it has crossed the limit. When i called customer care for a querry, they are telling some idiotic answer like only late payment fee will be waved off due to moratorium that too only august. after over limit fee is applicable as per conditions. Even for August and sep 20 i paid minimum due along with over limit fee thinking that it has come below the limit. But for Oct month also they are giving an idiotic answer. Where as when we minus the over limit fee in october month bill it was below the credit limit.

This bank is giving sms stating as yearly membership charge on blocked card . It is blocked about 1 yr back and since then there is no monthly statement at all. So I thought it is fine. But on 8th Oct, 2020, I got an sms stating as "Dear Customer, the 03-OCT-20 e-Stmt for your IndusInd Bank Credit Card no. XX6005 is delivered to your email ID The Total & Min amt due are INR 236 DR & INR 100.00 respectively. Pls check Spam or Promotions folder, if not delivered to your Inbox. To view or request for your Credit Card E-Stmt, login/download the IndusMobile App: ". Though they dont send any mail connecting with blocked card. After consulting with customer care they disable my blocked card and getting sms "Dear Customer, as per RBI guidelines, International transactions on your IndusInd Bank Credit Card ending 6005 have been disabled. To enable, click _____".

Now my question is total system of this bank is wrong.
Why we pay yearly account charge on a blocked card.

So please examted me from paying this yearly membership chrges INR 236 on a 1yr back blocked card.

Thanks

This is regarding credit card repayment .I have been trying to connect with customer care for proper resolution for current debt I owe to indusind bank credit card .
but I have not received any support from the bank instead I have been repeatedly getting calls from the collection team and they have misbehaving repeatedly, i don't understand, how misbehaviour gets collection done but kindly refer below input :-
Below are certain pointers for your reference:-
Till feb'2020, all payments were on time & regular .
A Representative of customer care called me on the 2nd or 3rd of feb & misbehaved, which forced me to stop payment and connect with an indusind bank before making any payment but i never got any solution .
Inbetween, all o[censored]s got affected by Covid-19 situation .
Further on this matter, I would mention again that I have been jobless since 22'July'2020 before that I was facing a salary cut .

Note that :- Since, the last couple of days I have been repeatedly facing harassment and repeated calls for payment . the executive calling for repayment is talking in an absurd manner without any moral & ethics.

The Collection Team is calling every 10 mins and asking me in detail.

I request you all to stop behaving like this and in an illiterate manner and if possible communicate on email ..
I am in no position to make any payment in the current scenario and also before coming to any concrete solution to the problem . I would take time to wait for the supreme court decision .

Also, as an information I have been trying to connect with customer care but the call is not passing through .

I have applied for card but received card after 3 months with due amount. I haven't used card not even once but the bank has charged with 4935.79 rupees. I tried to reach the customer care but no luck. Customer care numbers doesn't work and even dropped emails regarding the concern. Very poor service and unjustified due amount. Please don't consider Indus Ind Credit card and I don't recommend to anyone.