IndusInd Bank Complaints & Reviews

I was holding credit card from Induslnd bank. When I was in Delhi, that was mis used and payments for the same delayed. Later when collection agency team approached realised that late payment charges and other charges were kept on adding evey month. Finally we were mutually agreed to settled the account by paying the settled amount. It was in year 2012 approxmately. The left over amount was very minimal. Now I have approached IndusInd bank to close the account complteley by paying the left over ammount. But i was shocked by knowing the amount which I need to pay for closing the account. They asked me to pay 1.8 lac for closing. What I didn't understand how come the amount is 1.8 lac when the leftover amount was around 20K i think. Seems like they kept on adding late payment and othe charges even on the settled account. Is it fair doing this? I need support to solve this issue.

I have raised several complaint corresponding to my Indusind Account issue but not resolved since 4 months.
I need reversal of wrongly charged Rs.1180.00/- on my savings account.

I had tried to open a digital account through the Indusind online mobile website. There were a lot of Technical Issues during the procedure.
After I filled in my personal details & KYC verification was completed, I was redirected to the page where I had to select the Account Variant.
There I found about the Account options available but I could NOT SELECT the account variant on my own because the session was timed out & I could not complete the process.

After I refreshed the screen also, I could not go back to the account opening page or access the account variant options any more.

Immediately after this I contacted Indusind phone banking & spoke to a Support Executive.
He misguided me by giving wrong information that once my account gets activated I would be able to change the account variant & select a suitable Debit card.

So I waited for the next day & when my account got activated, I completed the fund transfer for initial balance to my account but there was no option to change the account variant.
Then I found that by default the Premium account variant got pre-selected for my account which I had Never selected in the first place.

Even I dropped an email to the Indusind mail id to stop my Debit card issuance process but that was not put into effect & I received the Premium Debit against my choice.

I contacted the phone banking channel several times to get my issue resolved but they could not help me in any way.
I even visited the branch physically & placed a request to change the Account variant & issue the Regular Debit Card for my account but still no action from their end.

When i contacted phonebanking again they are saying that account variant cant be changed when it was initially selected.
But my problem is that I NEVER selected this account variant but it got assigned to me by the bank back end team on its own due to some technical glitch.

I am quite discouraged to continue further with this banking facility due to the poor experience provided by the Support team & Banking Executives.

I explained the whole thing to an Indusind Banker over video call but he purposely disconnected my call without providing any resolution. This is the kind of customer experience they are providing to a Senior citizen.

Subhankar Jana on Nov27, 2020

My name is Subhankar Jana.I am from West bengal .I am financed my scooty from Indusind Bank Ghatal Branch.I have paid all dues to indusind bank vehicle department on 6th Aug 2020 for getting my bike NOC letter. Indusind bank ghatal branch employee has informed me that i will be getting my NOC letter within 15 days to maximum 30 days. But now it has been 3 month and there is still no update of my NOC. Whenever i asked about it to indusind employee he says it will come and he dont know that when it will be received in branch. On asking the courier details and any contact details about noc, he say we dont have any contact details but it will come soon. It has been more than 3 months i have paid the amount and not received the NOC.please help.
My Regards
Name - Subhankar Jana
[protected]@gmail.com
Loan a/c no.- WGS02794H

This indusind bank is not giving my bike NOC

My name is jayakumar,
Last wednesday i visit indslnd bank alppuzha, regarding my SIBIL Score issue, (Rejected my home loan due to this SIBIL score reflection from different person)my score deviated by another customer financial issue, and i requested to change my documents from that perticular customer code ASAP.
Unfortunatly there is no update regarding this until the date.

This is regarding my personal documents missuse by indslnd bank alappuzha branch.
If this issue persist until tommorow,
As an abroad customer and save to others from this cheating attittude,
Am going to share the details with proof in all social medias and register the complaint against the bank due to my CIBIL score deviation and reject my home loan from other banks.
([protected])

I have applied for NOC for my two-wheeler( R No AP28CD 3891 and loan # AHH42181H) loan till now I haven't heard anything back. I tried to reach CC but they are asking to visit the branch. which is problematic in this pandemic time. so could you please check with thirumalagiri branch and take the necessary steps.

Thanks,
Sridhar...

I have been constantly harrassed by indusind bank representatives for not paying annual charges on a card which I have not received. I hsve lodged complaint that neither did i ask for any new card or any updation still they deem to issued some card and billed annual charges in.month of october 2020. These are such difficult times i have my ailing parents to take csre and my family and with these calls made to me daily. Even.on Bank holidays and odd hours. I really dont know what to do. This is complete breach of trust and my privacy is gone. I have clearly told them.and have called them.several times and my request or complaint is going to deaf hears. I have lost my.patience and i am going rude. But please understand our mind when.there is no.work and these calls making more depressing. please somebody needs to take care of this.

Dear indusind team,
i finance a Honda activa from indsind bank. I have clear all my dues one year back, but till date bank not provide my no objection certificate still not received till to date... Customer satisfaction is very poor, Vijayawada branch division could not respond properly... Today very urgent loan clear certificate.. Hence ones again i request you to kindly issue immediately my noc.
Thanking you.
Loan no - AVW02635H
Name - RAJYA LAKSHMI KALISETTI
Mail id - [protected]@gmail.com

I have closed my car loan nearly one year before but still I am receiving EMI messages from bank. After seeing these messages getting frustrated my self. My car loan number ANT03334C.

Hello Sir,

Indus ind back offers loan and I took the loan.

loan EMI is 31690/- and card limit is 60000/-.

And they are generating statement on 3rd of everything and bill due date is: 23rd of everymonth.

Here what Indus Ind bank doing is, they are generating statement for loan account on 17th of everymonth. So they are calculating bill I have to pay and next month emi. So as my limit is 60k only, the total of two amounts is above my limit and they are adding over limit fee and GST.

While taking the load they promised that I have to pay 31690/- every month and with this Indus Ind genrating bill amount 32800 /- (Approx).

Without spending any amount on card I am paying extra 1000/- everymonth.

Can you please take action and I am ready to provide all bills generated.

My mobile: [protected]

I received a platinum debit card. Indusind agent had take my sign on the paper without sharing any information about the card. When i deposited some amount in my account 2900rs has been debited for the platinum debit card charge. I want to cancle this debit card and my debited money refund....

May bike all redy lone finish but noc latter no sand

Dear team,
as i check my card statement i have not recieve any responce from the customer care so far. due to COVID-19 and lockdown i was unable to pay outstandings of my credic card so i did requested at 20th oct for charges reversal of my credit card from the monthof march to september i want my full refund.

I made full payment of the card i need charges reverse .
Due to lockdown i was not able to paid the bills.
Now m am cleaning all dues and want charges reversal..
Please call me for all details
Regards
Anupam saxena
[protected]

R/sir/mam I laxmikant s/o mohan lal, a/c no[protected] .branch sanjay chowk G T karnal road panipat. i withdraw of rs 5000 by aeps by grahak sewa kendar . but trans. is failed or my account is debit of rs 5000 dated on 05/11/2020 . tran rr no[protected]. plz resolve this issue . failed recp. is attach

HI,

I am trying to reach Indusind bank so that they i can full and final amount of credit card settlement. I settled my credit card 3 years back due to some financial issues and now i am able to rest amount so that they can update my cibil from Settle to closed . But not getting a response from them.

Am also facing same issue with indusind bank,

Due to covid 19 situation I was not getting my complete salary, so I told bank to convert my transactions into EMI but bank said we don't have EMI offer for you

1) I have 3 other credit card where i have facilities that I can convert my transactions into EMI but Indusind provides that facilities when bank feels like

2) after informing that I will pay my bill after salary they use that as opportunity and applied lien just before my salary

3)after raising more than half the credit card bill bank only debit their minimum statement amount so that they can earn money by adding up interest rate

4) when I said to bank that I don't have any other bank account for payment of credit card and avail my account for payment they said they cannot help, I am still having more than 22k in my account and they are not allowing me to pay my credit card bill either.

5) after writing so many mail to MD and CEO bank doesn't care about reply to customer.

Now I am going to pay the complete amount and will change my salary account and will close this one.

I will never suggest anyone to have relationship will indusind or HGS.

Sir,
I had purchased Mahindra Duro Reg. No. GJ12BD6264 in the year 2010 which I got financed from INDUSIND Bank.
NOC for removal of Hypothecation from the RC may please be provided. Please help as i don't have any details of the loan.
NOC may please be forwarded to the following address:
Vikram Thakur
Village Tatohli P.O.Sidhpur Teh.Dharampur Distt Mandi H.P.-175040

Hi,

I have received a sms regarding deduction of charges of one assist. I would like to deactivate the service and want my money refund. As this is of no use to me now.

I have taken a loan for a two wheeler from an indusind bank. It has been two months before since my loan due amount expired. but I have not received a call from the bank to get an RC Book yet. They said yes. Currently I do not respond if I call them.I went to bank twice and asked my loan was cleared when my documents has been handover to me, then he said come to the bank 1 month later. Then 1 month later when I went and asked, they said it was still 1 month. Currently I do not respond if I call them.What was the issue for my Two Wheeler Documents, when will you Surrender into my hand.Pls be Follow and quickly response to my mail or my contact number.
Bike No: TN 86 B 8417
Loan No: TAE01777S

Dear team
I have account in sec 8 c branch chandigarh no[protected] in the name of jyoti dhingra
on 27/09/2020 online transactions has been done in my account which have not done by me

and i inform the branch on 06/10/2020 and given written complaint and on 08/10/2020 i receieved mail for the wrong transaction done in my account and given no 2760544

but till date no revert is found from their side even no recevied any mail even i have talked to the branch staff many time he said it will be definately reversed

so kindly arrange to reverse my money on priority as per details below
account is debited by 9 entries : 1767.40, 1446.06, 1767.40, 2008.41, 1767.40, 1847.74, 1767.40, 2008.41, 1767.40
and revesal is done on same day is by 6 entries : 2008.41, 2008.41, 1767.40, 1767.40, 1446.06, 1767.40

amount which is not reversed is 5382.54

so kindly arrange to reverse my money on priority