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IndusInd Bank Complaints & Reviews

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Updated: Dec 10, 2025
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IndusInd Bank reviews & complaints page 31

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N
naresh128
from Delhi, Delhi
Nov 19, 2020
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I have closed my car loan nearly one year before but still I am receiving EMI messages from bank. After seeing these messages getting frustrated my self. My car loan number ANT03334C.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Dear Naresh

We request you to please write to us at [protected]@indusind.com to enable us to assist you further.

Thanks
Team IndusInd Bank
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    C
    Chandrasekhar Ch
    from Hyderabad, Telangana
    Nov 18, 2020
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    Hello Sir,

    Indus ind back offers loan and I took the loan.

    loan EMI is 31690/- and card limit is 60000/-.

    And they are generating statement on 3rd of everything and bill due date is: 23rd of everymonth.

    Here what Indus Ind bank doing is, they are generating statement for loan account on 17th of everymonth. So they are calculating bill I have to pay and next month emi. So as my limit is 60k only, the total of two amounts is above my limit and they are adding over limit fee and GST.

    While taking the load they promised that I have to pay 31690/- every month and with this Indus Ind genrating bill amount 32800 /- (Approx).

    Without spending any amount on card I am paying extra 1000/- everymonth.

    Can you please take action and I am ready to provide all bills generated.

    My mobile: [protected]
    Aug 7, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 19, 2020
    IndusInd Bank Customer Care's response
    Dear Customer, We regret the inconvenience caused. Request you to share your concerns with us on [protected]@indusind.com or call us on [protected], to enable us to assist you. Regards, Team IndusInd Bank.
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      M
      MonikaShubh
      Nov 10, 2020
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      Platinum debit card

      Address: Gadgetwood E Services pvt ltd A 47 sec 58 Noida UP 201301

      I received a platinum debit card. Indusind agent had take my sign on the paper without sharing any information about the card. When i deposited some amount in my account 2900rs has been debited for the platinum debit card charge. I want to cancle this debit card and my debited money refund....
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      V
      Viiju
      Nov 10, 2020
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      Address: 38/58 nakrashath ni chali khokhra

      May bike all redy lone finish but noc latter no sand
      IndusInd Bank customer support has been notified about the posted complaint.
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        S
        saxenaanupam
        from Delhi, Delhi
        Nov 10, 2020
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        Address: Bank

        Dear team,
        as i check my card statement i have not recieve any responce from the customer care so far. due to COVID-19 and lockdown i was unable to pay outstandings of my credic card so i did requested at 20th oct for charges reversal of my credit card from the monthof march to september i want my full refund.

        I made full payment of the card i need charges reverse .
        Due to lockdown i was not able to paid the bills.
        Now m am cleaning all dues and want charges reversal..
        Please call me for all details
        Regards
        Anupam saxena
        [protected]
        IndusInd Bank customer support has been notified about the posted complaint.
        Nov 10, 2020
        Updated by saxenaanupam
        Dear team,
        as i check my card statement i have not recieve any responce from the customer care so far. due to COVID-19 and lockdown i was unable to pay outstandings of my credic card so i did requested at 20th oct for charges reversal of my credit card from the monthof march to september i want my full refund.

        I made full payment of the card i need charges reverse .
        Due to lockdown i was not able to paid the bills.
        Now m am cleaning all dues and want charges reversal..
        Please call me for all details
        Regards
        Anupam saxena
        [protected]
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          D
          deepakmittal80
          Nov 5, 2020
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          R/sir/mam I laxmikant s/o mohan lal, a/c no[protected] .branch sanjay chowk G T karnal road panipat. i withdraw of rs 5000 by aeps by grahak sewa kendar . but trans. is failed or my account is debit of rs 5000 dated on 05/11/2020 . tran rr no[protected]. plz resolve this issue . failed recp. is attach
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Dear Sir,

          Request the primary account holder to write to us at [protected]@indusind.com from his registered e-mail id in order to assist him further.

          Thanks,
          Team IndusInd Bank
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            R
            rahulsoni1990
            Nov 3, 2020
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            HI,

            I am trying to reach Indusind bank so that they i can full and final amount of credit card settlement. I settled my credit card 3 years back due to some financial issues and now i am able to rest amount so that they can update my cibil from Settle to closed . But not getting a response from them.
            Jan 20, 2021
            Complaint marked as Resolved 
            My issue is still not resolved .
            IndusInd Bank customer support has been notified about the posted complaint.
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              P
              pawankumar91
              Nov 3, 2020
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              Am also facing same issue with indusind bank,

              Due to covid 19 situation I was not getting my complete salary, so I told bank to convert my transactions into EMI but bank said we don't have EMI offer for you

              1) I have 3 other credit card where i have facilities that I can convert my transactions into EMI but Indusind provides that facilities when bank feels like

              2) after informing that I will pay my bill after salary they use that as opportunity and applied lien just before my salary

              3)after raising more than half the credit card bill bank only debit their minimum statement amount so that they can earn money by adding up interest rate

              4) when I said to bank that I don't have any other bank account for payment of credit card and avail my account for payment they said they cannot help, I am still having more than 22k in my account and they are not allowing me to pay my credit card bill either.

              5) after writing so many mail to MD and CEO bank doesn't care about reply to customer.

              Now I am going to pay the complete amount and will change my salary account and will close this one.

              I will never suggest anyone to have relationship will indusind or HGS.
              IndusInd Bank customer support has been notified about the posted complaint.
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                V
                Vicky4thakur
                Oct 31, 2020
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                Address: Bhuj,kutch Gujarat

                Sir,
                I had purchased Mahindra Duro Reg. No. GJ12BD6264 in the year 2010 which I got financed from INDUSIND Bank.
                NOC for removal of Hypothecation from the RC may please be provided. Please help as i don't have any details of the loan.
                NOC may please be forwarded to the following address:
                Vikram Thakur
                Village Tatohli P.O.Sidhpur Teh.Dharampur Distt Mandi H.P.-175040
                IndusInd Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We request you to write to us at [protected]@indusind.com with the below details in order to assist you further:

                Name:
                Loan account no:
                Registered Mobile number:
                Registration no:
                Chassis no:
                Engine no:
                Email id:

                Thanks,
                Team IndusInd Bank
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                  A
                  Ashutosh Salodkar
                  Oct 31, 2020
                  Resolved
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                  Hi,

                  I have received a sms regarding deduction of charges of one assist. I would like to deactivate the service and want my money refund. As this is of no use to me now.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  We request you to please share us your contact details to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.
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                    V
                    Viru Tamil
                    Oct 31, 2020
                    Resolved
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                    Resolved

                    I have taken a loan for a two wheeler from an indusind bank. It has been two months before since my loan due amount expired. but I have not received a call from the bank to get an RC Book yet. They said yes. Currently I do not respond if I call them.I went to bank twice and asked my loan was cleared when my documents has been handover to me, then he said come to the bank 1 month later. Then 1 month later when I went and asked, they said it was still 1 month. Currently I do not respond if I call them.What was the issue for my Two Wheeler Documents, when will you Surrender into my hand.Pls be Follow and quickly response to my mail or my contact number.
                    Bike No: TN 86 B 8417
                    Loan No: TAE01777S
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 02, 2020
                    IndusInd Bank Customer Care's response
                    We request you to please share us your contact details to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.
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                      J
                      jotlove
                      Oct 28, 2020
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                      Address: indusind bank sec 8 chandigarh regional office branch

                      Dear team
                      I have account in sec 8 c branch chandigarh no[protected] in the name of jyoti dhingra
                      on 27/09/2020 online transactions has been done in my account which have not done by me

                      and i inform the branch on 06/10/2020 and given written complaint and on 08/10/2020 i receieved mail for the wrong transaction done in my account and given no 2760544

                      but till date no revert is found from their side even no recevied any mail even i have talked to the branch staff many time he said it will be definately reversed

                      so kindly arrange to reverse my money on priority as per details below
                      account is debited by 9 entries : 1767.40, 1446.06, 1767.40, 2008.41, 1767.40, 1847.74, 1767.40, 2008.41, 1767.40
                      and revesal is done on same day is by 6 entries : 2008.41, 2008.41, 1767.40, 1767.40, 1446.06, 1767.40

                      amount which is not reversed is 5382.54

                      so kindly arrange to reverse my money on priority
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        K
                        kulamani santi
                        Oct 27, 2020
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                        Resolved

                        Hi i am KULAMANI SANTI
                        My Loan Acount No.--- OCBO5742H ] Date 25/06/2009
                        I finance a Hero Passion Pro Bike [OR-02-AY 3288] from Induslnd bank. I have Clear Time to Time all my Dues payment for the same but till date Bank not provide My No Objection Certificate to clear the further documentation. Kindly help me in this regard.
                        Thank you
                        KULAMANI SANTI MOB-[protected], mail ca.[protected]@gmail.com
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 28, 2020
                        IndusInd Bank Customer Care's response
                        Dear Sir,

                        We have forwarded your concerns to our relevant team and shall revert to you shortly.

                        Thanks,
                        Team IndusInd Bank
                        Dear Sir,

                        As per the update, we understand that you have remaining balance of Rs 2250 in your loan account. On remittance of this amount the deal gets closed and NOC will be issued.

                        Thanks,
                        Team IndusInd Bank
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                          S
                          Sahilbagga
                          Oct 26, 2020
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                          Because of some family reason i put instant relieving after took confirmation from my branch manager and my RSM . But now they told that i haven't serve the notice period so they are putting my F&F on hold but i gave instant relieving.
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Please revert . Don't ignore you are responding issues after mine but not mine.
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                            L
                            Lovy Singh
                            Oct 26, 2020
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                            Address: #702 ,New Abadi Camp .Yamunanagar

                            Hello, i finance a seplender plus from indsind bank. Whose Name is Satish Kumar .Or Bike Number (HR02 AA 7636) I had also given documents on 24/09/2020 and paid the fees.
                            I have clear all my dues for the same but till date bank not provide my no objection certificate still not received till to date... Customer satisfaction is very poor service... loans division could not respond properly... Today very urgent loan clear certificate my bike loan clearence certificate.. Hence ones again i request you to kindly issue immediately my noc

                            Name : Satish Kumar
                            Ph: [protected]
                            +1 photos
                            IndusInd Bank customer support has been notified about the posted complaint.
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                              K
                              Kiran Moogi
                              Oct 23, 2020
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                              Resolved

                              Dear sir/medam as i had taken persnol loan in ur bank, Due to covid i was not able to clear my 2mnths emi & a person called from ur bank on (10/10/20)to pay outstanding emi than i told him will pay on (14/10/20)so again he started argiving with me in very loca language, used abused words, this is 3rd time happened with me like this so kindley do the needfull, if i not get any response from ur end then will go to local police station & file a complaint.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 26, 2020
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              We request you to share us your contact details and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com

                              Thanks,
                              Team Indusind bank
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                                Boobalan Janagiraman
                                Oct 23, 2020
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                                NOC of Two Wheeler

                                Address: 2/289 2ND SCHOOL STREET POOSIMALAIKUPPAM VILLAGE, TIRUVANNAMALAI - 632512

                                Dear Sir / Madam,
                                Greetings for the day..!!!
                                I finance a Hero Splender Plus bike from Indusind bank. I have Clear Time to Time all my Dues payment for the same but Unfortunately i haven't submitted NOC to RTO office on time. Please provide me another NOC and let me know if any charges for that. If possible as please send me NOC to My mail ID

                                Please find the below attachment of Vehicle Registration Paper and Expired...
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                                BhanuShree Sharma
                                Oct 20, 2020
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                                Dear Sir

                                We have applied for the Duplicate Copy Of NOC against our vehicle on Dated :- 06-August-2020 which was financed by you inspite of clearance of all obligations which was pending aginst such financed vehicle

                                We have no dues against our vehicle and the loan was already closed by paying full dues

                                Also We have requested to you for issuance of duplicate NOC twice by submitting the requisite document

                                But this matter is pending by more than 3 months (approx.) and no action has been seen from indusind bank.

                                We have mailed to noble site, they replied us that the noc will be issued on 17 oct. But it's still not recieved by the branch. Again we mailed & they requested for 7 days time. But i can't wait for 7 days. I've already waited approx 3 month.

                                We request you to please look into this matter on pripority basis

                                Please consider this matter

                                Thanks And Reagrds
                                Bhagyashree Sharma
                                IndusInd Bank customer support has been notified about the posted complaint.
                                We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com with loan account details for us to assist you further.
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                                  paulharris29
                                  Oct 20, 2020
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                                  Resolved

                                  My credit card limit is 100000. I made a purchase of Rs. 25000 on Oct 2019 with EMI option. I paid 2 EMI till Dec n on the same month my card is been blocked by the bank.

                                  I called customer care n bank continuously for activating my card or for a solution but both the department didn't turn up even after 2 months. I stopped my payment after Dec 2019. By Feb customer service started calling me back asking for making the payment but I informed them unless and otherwise my card get activated, I won't pay the money.

                                  Then on March Covid issue came and lost my job. Till this moment iam jobless.

                                  Meanwhile several persons called me for making the payment and saying that they will move legally and my account willl goto NPA etc etc.

                                  I told them my situation and when I arranged some money, I contacted all of them back thru whatsapp but they never turned back till this moment.
                                  Right now 25k after paying 2 EMI has become around 50k. I'm not in a position to pay the money.
                                  I need a settlement...I'm ready to pay back what I have borrowed without interest as it's not my mistake but it's the bank...
                                  Hope I will get a solution atleast in this stage. Please support.
                                  +1 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 23, 2020
                                  IndusInd Bank Customer Care's response
                                  Dear Sir,

                                  Request you to write your elaborated concern to us at [protected]@indusind.com in order to assist you further.

                                  Thanks,
                                  Team IndusInd Bank
                                  Got a call from operational department again...but they are too rash to handle...they don't know how to behave to a customer... This is rediculous
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                                    N
                                    Nisha Nehra
                                    Oct 14, 2020
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                                    To, The branch manager
                                    Induslnd bank
                                    Defence colony
                                    Noida, delhi
                                    Subject: complaint letter for staff. Sir/madam,
                                    I am an account holder in your bank for more than 1 year . My current account no.[protected] and debit card no. [protected] is opened in your bank . I want to bring this into your kind attention that I made a transaction of 1500 rupees to [protected]@sbi on 6 Oct 2020, at 7:22 pm. The transaction Id is:[protected]. But, amount didn't reflect in receiver account, but the amount has been debited from my account. So, please help me by refunding my amount. Please, help me out from this problem as soon as possible.
                                    Thing is that I have emailed you before but you didn't take any action. So, please help me out from this problem and refund my money as soon as possible.

                                    Thanks and regards
                                    Nisha Nehra
                                    Phone No : [protected]
                                    Email Address : [protected]@gmail.com
                                    IndusInd Bank customer support has been notified about the posted complaint.
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