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IndusInd Bank Complaints & Reviews

3.1
Updated: Mar 7, 2026
Complaints 2200
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IndusInd Bank reviews & complaints page 39

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D
Danish0001
Feb 12, 2020
Resolved
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Address: vill-Gorkapon P.O-Badarpur Dist -Karimganj, 113, Karimganj, Assam, 788806

I am abu mohammed danish coborrower of a loan of mr abul kalam without giving any information the financer ie indusind bank overdue an amount of 311 as a result my cibil scoure got affected and and i couldn't get any loan when i cantact to the bank they could not give any proper solution kinldy call me at [protected] so that i can explain my case in a better way.
Aug 10, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2020
IndusInd Bank Customer Care's response
Dear Sir,

Request you to send an email to [protected]@indusind.com with the loan details (from your registered Email ID) or you can choose to call us at:[protected] or our Toll Free No.[protected], and provide your loan details

Thanks,
Team IndusInd Bank
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    krishna sai sai
    Feb 10, 2020
    Resolved
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    Resolved

    Hi team,

    I have took 2wheeler loan and it got completed in the year of 2018 and i am following up with the team for noc and no one is taking care of it.
    Everytime they are saying like today we have requested and i will receive within 5days but still i didnt received it.
    Loan no:kcl00147h
    Vehicle no: ka50x7938
    And i am leaving to hyderabad now
    I have to sell the bike and buyer is ready to take its getting delay due to the noc only please send the noc through mail before end of this week.
    Depend upon this bike selling i have to pay the amount in hospital for operation.
    So if it get delayed the operation will also b delayed so please make it urgent
    Feb 26, 2020
    Complaint marked as Resolved 
    Its an slow procedure actually from them and the content is not so true as they have given some address and the people from branch said me to go other its like around 20kms far for this branch and staff as well customer support are non cooperative and they rude towards customers.
    IndusInd Bank customer support has been notified about the posted complaint.
    Feb 10, 2020
    Updated by krishna sai sai
    Name : Krishnasai
    Phone number : [protected]
    Feb 10, 2020
    Updated by krishna sai sai
    Its urgent and emergency please resolve it soon
    Verified Support
    Feb 11, 2020
    IndusInd Bank Customer Care's response
    Dear Krishna,

    We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

    Thanks,
    Team IndusInd Bank
    Verified Support
    Feb 14, 2020
    IndusInd Bank Customer Care's response
    Dear Mr. Sai,

    Greetings from IndusInd Bank.

    This is in reference to your concerns posted on social networking site regarding your NOC for vehicle loan.

    We wish to inform you that we are currently looking into the matter and will revert to you at the earliest.

    Looking forward for your co-operation and patience

    Thanks,
    Team IndusInd Bank
    Verified Support
    Feb 21, 2020
    IndusInd Bank Customer Care's response
    Dear Mr. Krishna,

    Thank you for your patience.

    This is in reference to your complaint posted on social networking site regarding your Vehicle NOC.

    At the outset please accept our sincere apologies for the inconvenience caused to you in this matter.

    As per the update, we wish to inform you that your vehicle loan has been closed, NOC has already been forwarded to the below branch. Request you to please collect the same from following branch.

    INDUSIND BANK LIMITED
    INDUSIND HOUSE,
    NO. 87, 1ST FLOOR, BULL TEMPLE ROAD,
    NEAR RAMAKRISHNA ASHRAM CIRCLE, BASAVANGUDI,
    BANGALORE
    560 004

    Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

    Your relationship is important to us and we look forward to building on this association.

    Assuring you of our best services.

    We would be happy to receive your feedback on your experience against the said issue, please click the below link and share your feedback:
    https://www.indusind.com/content/home/credit_card_customer-compliment.html

    Thanks,
    Team IndusInd Bank
    Hello sir, I have taken finance Tvs Scooty pep + from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Hanamkonda warangal branch.
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      कर्म सिंह
      Feb 8, 2020
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      Address: श्री कर्म सिंह गाँव बाहडू, डा. ततैहल, तहसील पालमपुर, जिला कांगडा, हिमाचल प्रदेश 176103, 176103

      श्रीमान जी

      मैंने इंड्सलैंड बैंक से गाड़ी का लोन लिया है। जिसका लोन सख्या PKP00035C यह है। मेरा नाम श्री कर्म सिंह है। मै नियमित तौर पर अपनी लोन की EMI भुगतान बैंक को कर रहा हु। लेकिन बैंक ने चेक बोन्स होने का चार्ज मुझे लगाया है। जबकि मेरे emi उस से पहले ही ECS के द्धारा काट ली गई थी। तथा बैंक कर्मचारी इस विषय के बारे मे कुछ भी सही जानकारी नही दे रहे है। कृपया आप से विनम्र निवेदन है कि आप इस विषय पर उचित कार्यवाही करे

      कर्म सिंह
      Mar 24, 2020
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 10, 2020
      IndusInd Bank Customer Care's response
      Dear Mr. Singh,

      We have forwarded your concerns to our relevant team and shall revert to you shortly.

      Thanks,
      Team IndusInd Bank
      Verified Support
      Feb 20, 2020
      IndusInd Bank Customer Care's response
      Dear Mr. Singh,

      As per the update, we wish to inform you that during the loan period, Equated Monthly Installment was returned on 21/06/2016. For the return, we are still awaiting payment of return charges till date.

      Hence the amount will reflect in Overdue.

      Thanks,
      Team IndusInd Bank
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        Address: Moh. Hardev Mandi Opp . Inden gas Agency Dibai, Moh. Hardev Mandi Opp . Inden gas Agency Dibai, 203393

        Praveen kumar sharma from dibai sir, some of my money has been transferred to indusland bank account by mistake. ₹ 1, 64, 583/- in mr. Dilip hukam account[protected] and the bank has been over 2 month since i was complaining. But none of my problems have been solved

        We had also lodged a complaint with our grahak suraksha sewa and yes bank & indusland bank whose complaint number is gss[protected], they say that this...
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        Baig2
        Feb 6, 2020
        Resolved
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        HI,

        Indusind bank has issued Credit card with false promises about free offers and reward points. I came to know after usage so cancelled after 2months o[censored]sage. They have promised NOC after cancellation of Card and paying total dues. I have cleared all dues.Now they came up with Statement with zero balance is NOC from IndusInd Bank. Card is closed 1 month before but till now they are giving same resolution. I had made about 10 calls which take nearly 30-60min with new complaint raised by new CC member but in next call they will give same resolution.

        Thanks & regards,
        Ahamed
        Aug 7, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Apr 08, 2020
        Updated by Baig2
        Hi Team,

        Could you kindly share what is the status it is already 60 days.

        Regards,
        Noor Ahamed
        Verified Support
        May 20, 2020
        IndusInd Bank Customer Care's response
        Dear Mr. Baig,

        Request you to write to us at premium.[protected]@indusind.com from your registered e-mail id in order to assist you further.

        Thanks,
        Team IndusInd Bank
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          Dinesh 008
          from Aurangabad, Maharashtra
          Feb 5, 2020
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          Address: C3 wing,flat no-409, xerbia township, near marunji road, nerhe dattawadi, Pune, Maharashtra, 411057

          Hi team, my name is dinesh dahiya. I was misdirect by one of your credit card supplier team. I got a call from no [protected] (Ms megha) on jan 20th 2020 she told me that i am eligioble for the credit card and she required some documents i inform them that i recently join a new company so how can i be eligible she transfer the call to her supervisor mr sagar who told me that, "you are eligible". He told me to send the document on whats app so i send the require document on his whats app no [protected]. He told mr that the processor will take 1 week to approve your credit card and i said ok after 1 week on 27 th jan 2020 i called him askd him about my credit card status he said that the card is approved and on 28 i will get the card. I asked him for the application no and a approved mail. He said he will give but i never received my application no. then on 1st feb i again call to megha [protected] for the status of my card, she said the card is approved and it is dispatched and i will get the card by 2nd feb but i did recieved the card so on second i again called on both the no megha [protected]  and  sagar [protected] but nobody responded on that then i massage to megha regarding the status of my credit caqrd she provide me her manages no [protected]so i called on that no [protected]  he also told me the same thing that the card is approved and dispartched so like from the last three weeks i was mis directed by this team. Now the water is over my head i want my credit if approved or not approved otherwise i need to take it for the further actiuon thanks and regards dinesh dahiyaÂ
          Mar 9, 2020
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 06, 2020
          IndusInd Bank Customer Care's response
          Dear Dinesh,

          We regret the inconvenience caused. Request you to share us your contact details or write to us at [protected]@indusind.com

          Thanks,
          Team IndusInd Bank
          My debit card is freeze i can't do transaction
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            ankanna
            Feb 4, 2020
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            Address: Homas peta near BVS theatre, YSR, Andhra Pradesh
            Website: Ur complaint web site not working properly

            Sir
            This m. Ankanna i will settled amount 1, 42, 300
            But he could not apply noc on proddatur branch manager krishna
            And ur customer care very bad service
            Totally ur finance very fraud. My contact
            Your manager talking on unforlamentary language he could not suitable that post
            So please provide any other manager as per customer satisfaction.
            This is my contact no.
            [protected]
            [protected]
            Mar 10, 2020
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 05, 2020
            IndusInd Bank Customer Care's response
            Dear Mr. Ankanna,

            Regret the inconvenience. We have forwarded your concerns to our relevant team and shall revert to you shortly.

            Thanks,
            Team IndusInd Bank
            Verified Support
            Feb 07, 2020
            IndusInd Bank Customer Care's response
            Dear Ankanna,

            Request you to write to us [protected]@indusind.com with your concern and below details for us to assist you.

            Name:
            Loan account no:
            Registered Mobile number:
            Registration no:
            Chassis no:
            Engine no:
            Email id:

            Thanks,
            Team IndusInd Bank
            Indusmobile is getting logged out. network is ok but not sure what is the issue here. can you please check. also during network it is slow even on 3G. have uninstalled and installed again. but not working. please help. i have been using indusmobile earlier and have not found any issues. it is a good app
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              A
              anil kumar
              Feb 3, 2020
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              Address: Hyderabad, Hyderabad, Andhra Pradesh, 500061

              Hi Team,

              Although I have sent numerous emails and called customer care numerous times i have been always disappointed for a negative response it has been years that I have cleared my vehicle loan with your bank, but still haven't received my NOC. My vehicle RC is still having a tag of hypothecation of your bank.

              Request someone to look into the issue and do the needful at earliest.

              Below are the details.

              Name: Mohd Abdul Khader
              Vehicle type: TVS Sport electric start
              Loan type: Two wheeler loan
              Loan Account number :AAK01054
              Pan Card number: BKNPM0099R
              Contact Number: [protected]

              Thanks & Ragards
              MOHD ABDUL KHADER
              Mar 10, 2020
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 05, 2020
              IndusInd Bank Customer Care's response
              Dear Anil,

              We request you to kindly ask primary account holder to write to us at [protected]@indusind.com for us to assist you further.

              Thanks,
              Team IndusInd Bank
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                S
                suheb burondkar
                Feb 3, 2020
                Resolved
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                Resolved

                Address: 400706

                Dear,
                My salry is not on time, but my emi date is 4th of every month. So i am forced to pay 500 extra for the charges. I have read that the emi date can be changed, so requesting for the same. This month also i have not got salry in my account it will take around 7 days to get my salary.
                Kindly push my emi date to 14th of every month as my salary date varies from 1st to 5th day of every month. Please consider this emi asap.
                Mar 9, 2020
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Feb 03, 2020
                Updated by suheb burondkar
                already raised request for this in customer care. The reference is Request ID is 86305874.
                Verified Support
                Feb 04, 2020
                IndusInd Bank Customer Care's response
                Dear Suheb,

                We wish to inform you that you shall be responded through an interaction number[protected] shortly.

                Thanks,
                Team IndusInd Bank
                Dear team
                Not received my settlement amount and epf till now and nobody respond my calls and msges
                Pls help to get it

                Thanks and regards
                Vinod Singh
                R18665
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                  Kamalakannan anabarasan
                  Jan 30, 2020
                  Resolved
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                  Hello, i took scooter amma scheme tamilandu around 2 years back andi got loan from indusind bank 40000 thousands (Laon account number tar12557h) and i paid more than 25000 and subsidy is 25000, as of now indusind bank need to pay money for me. I went to bank and asked them to deduct my-subsidy money and give noc or they need to credit the amount in my account, but they said send mail to head office and let you know. After that i paid 2 months emi and then stopped to put the money in my bank. For this they send lawyer notice every month to affect your cbil report. Also this is causing bounce back my check. This is totally indusind bank fault, why my cbil affect for this reason and why i need pay the check bounce charges in my bank. I am ready to pay my total outstanding amount, is they reduced interest and they will give interest to me?
                  Going forward please give the proper solution for this issue else i will go and complaint honorable chief minister edapady palanisamy tamilnadu and i will file the case in high court.
                  Mar 1, 2020
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 30, 2020
                  IndusInd Bank Customer Care's response
                  Dear Kamalakannan

                  We request you to write to us at [protected]@indusind.com to enable us to assist you.

                  Thanks
                  Team IndusInd Bank
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                    Sachin Ghadi
                    Jan 29, 2020
                    Resolved
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                    Resolved

                    refund amount not received till date

                    Address: Yari Road, Mumbai City, Maharashtra, 400061

                    Hii,
                    I requesting to you please refund my money asap.
                    In december month 2 times cut emi in my acoount & dadar branch manager & his coligues not receiving my call. When he received call he misbehavior with me. I m last[protected] to till date followup with guys but no one still not refunded my money. The dadar bank manager name is rupesh & he is not received my call any time....
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                    Nitin Sehrawat
                    Jan 29, 2020
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                    Address: Andheri, Mumbai, Mumbai City, Maharashtra, 400015

                    Till july all clear dues
                    Loan installment monthly (Rs.4196)
                    From augest 2019 i take 20500 cash
                    In oct 15000 paid
                    December rs.7500 paid
                    Total 22500 paid
                    In month jan 2020 6 loan installment paid 1 time
                    Augest
                    Sept
                    Oct
                    Nov
                    Dec
                    Jan
                    As per real customer record outstanding is zero
                    But heavy intrest charges, gst, late fee
                    24000+
                    I am not able to pay and want to close & stop this service.
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      apurohit
                      Jan 29, 2020
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                      Address: Mumbai City, Maharashtra, 453771

                      This is to inform you that i am credit cardholder of the indusind bank i forget to pay my bill and my bill is just due for 4 days my dill date is 25 and i paid it on 29 but the way your agent call me and talked like abusive they telling me that you are a defaulter i will mark you as a defaulter you will have pay for that i already told him that i forget to pay please give me 5 min disconnect call then i will only pay because internet is not working on-call he is no wiling to understand my situation i never said that i will not pay i said disconnect call then after i can pay the amount through internet banking this is really bad that they are calling me a defaulter in just 4 days
                      Agent number [protected]

                      Imps/p2a/[protected]/akshay/indusin/x64
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        karthiklooser
                        Jan 27, 2020
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                        Address: Bangalore, Karnataka, 560001

                        My self is karthik.in my indusind credit card i didn't use the single swipe. But they had charged me 27k. I don't how they had charged me the 27k. When i had contact the customer care people and bank person who had advise me to take the credit card they are not giving the proper response. Kindly resolve this immediately. It is spoiling my entire cibil.
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          kishorekumar@1976
                          from Hyderabad, Telangana
                          Jan 25, 2020
                          Resolved
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                          Resolved

                          Address: 500050

                          Dear sir,

                          I am card holder of [protected], monthly i am paying 4 to 5000 amount, yesterday (24.01.2020) i have paid 4500 amount and send the slip to agency team, again they are calling to pay money and they are using abuse language, the calls i am getting from,[protected] and [protected].

                          When we are paying regularly why they are coming to our house and taking loudly.
                          Feb 28, 2020
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 27, 2020
                          IndusInd Bank Customer Care's response
                          Dear Kishore

                          We have referred your concerns to the relevant team. Our official will connect with you at the earliest.

                          Thanks,
                          Team IndusInd Bank
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                            lakhans7
                            Jan 18, 2020
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                            Resolved

                            Address: Delhi, 110084

                            Hi,
                            I received call from one of employees assuring that i'm eligible for cc which have no minimum spend limit and no annual charges.
                            She asked me to send my pan card, adhaar card, last 3 months slip, last 3 month transaction photo etc.
                            An executive visited me and had no means to take my documents.
                            He shared an email :_- "[protected]@gmail.com", where i have to send my documents.
                            This email was looking suspicious. Can you please confirm.
                            Feb 22, 2020
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 18, 2020
                            IndusInd Bank Customer Care's response
                            Dear Sir,

                            We request you write to us at [protected]@indusind.com to enable us to assist you.

                            Thanks
                            Team IndusInd Bank
                            Dear team my employee code is 78208 and my last working day is 31 may 2018.still I'm not getting my releaving letter. Please provide me my releaving on urgent basis.
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                              Kunal Shah
                              from Mumbai, Maharashtra
                              Jan 17, 2020
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                              Dear sir,

                              I have applied credit card application form on 28/11/2019 and had applied for indusind bank plantinum card only.

                              But to my suprise card received was aura edge platinum visa card.

                              When contacted bank they telling me its aura edge card application only i have done

                              I have proof of bank bazaar application form stating i have applied for platinum card only

                              Indusind bank are very unprofessional, after i have written mail to indusind bank premium. [protected]@indusind.com

                              Miss reshma khan - indusind credit card department told u are not elligible for platinum card and hence aura edge card alloted.

                              Then miss nidhi shah told on phone - u have applied for aura edge card only. But when i ask proof then are unable to share as its not in their policy.

                              She told me i can still go for platinum card but condition - u have to pay joining fees of 799/- and i[censored] do shopping of 25000/- in 3 months it will be waived off.

                              Then she malied saying on basis of internal review we have alloted aura edge card.

                              Today i have talked with mohana sundari she told me on phone that i have applied for aura edge card only i asked to share the form or copy but she didnt saying its against policy.

                              She told the form was manually filled up. I simply told her when the document person comes forms are not filled up it was blank only. She was very rude in talking cant you read the form.

                              And again was saying 48 hours u wil get response and all.

                              I m following this matter and complaint since the day i have received the card i. E on 6th january, 2020 but till date i m getting tossed between bankbazaar and indusind bank.

                              I saw the features of indusind platinum credit card and applied. And to my shock i received aura edge master card,

                              Form from bankbazaar to indusind bank already mentioned below here.

                              Its pure scam happened with him applying for one card and alloted another card. I dont know scam happened by whom in indusind bank., but i m surely feeling cheated.

                              Finally rite now i have ask them to cancel my card as they can provide me indusind platinum credit card

                              Hope all others people are saved from such scamster bank people.

                              Each and every staff of indusind bank different story.

                              Hope consumer people take this scam in light
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 18, 2020
                              IndusInd Bank Customer Care's response
                              Dear Kunal,

                              We request you write to us at [protected]@indusind.com to enable us to assist you.

                              Thanks
                              Team IndusInd Bank
                              Jan 21, 2020
                              Updated by Kunal Shah
                              I have already mailed u a lots of time but there is no respnse from your end everytime it was a new story.

                              and I feel you have cheated me and wasted my time by saying first you are providing platinum card and provided me Aura Edge Credit Card

                              Regards,
                              Kunal Shah
                              Jan 23, 2020
                              Updated by Kunal Shah
                              Indusind Bank mailing me saying me that i had applied for Aura Edge card only in signed form

                              But when i ask them proof (copy of form ) there is only one reply its bank policy we dont give to client

                              Means they are hiding something for sure or there should be no problem for them to publish it

                              Its pure scam happening by Bank bazaar and Indusind bank both first client will apply for Platinum card and they will allot them Aura Edge Card

                              Pls Beware guys
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                                Kulddeep Laheru
                                Jan 17, 2020
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                                Address: A - 14, Padmambika Chambers, Bhuyangdev Cross Roads,, Near ShivShakti Party Plot, Ahmedabad, Gujarat, 380063

                                I have been called from multiple numbers of induslnd bank to register for credit card. Sometimes i have been called by them in middle of important meetings or somewhere in hospotal, which crossed my patience boundary. I also have sent an email and also talked to the customer care number of indusind bank to stop these spam calls. But still i get nonsense calls. I request to stop calls from your side. I would file for a compensation if the irritating calls from this bank don't stop asap.
                                My phone number is [protected]. I don't want any call on this number from indusind bank.
                                IndusInd Bank customer support has been notified about the posted complaint.
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                                  irfan1402
                                  from Mumbai, Maharashtra
                                  Jan 15, 2020
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                                  Address: colaba, Mumbai City, Maharashtra, 400005

                                  Irfan khan
                                  2:31 pm (4 minutes ago)

                                  To nodal. Officer

                                  Respected sir/madam,
                                  I was an indus ind bank card number [protected] and [protected] i had closed these 2 cards one was the jet airways indus ind visa card and the other jet airways indus ind american express card i had time and again asked the indus in back officials that are both my cards closed they said yes. Now in need a certain points to be cleared from your end.

                                  1. If my cards were closed which i have a recording they claiming that my cards are closed and an sms also for the same how am i being charged for the card.
                                  2. Is there a consent given by me over sms or email or even the ivr that i have asked for an upgrade of this card and have i taken the delivery of the card if yes please share the copy of acceptance with blue dart or any other courier agency and if the card was not delivered or accepted how was the credit card charged for renewal fees.
                                  3. After repeated calls to indus ind bank helpline number i have been told that this card was upgraded and then i was told this card was renewed now without my consent how was this possible.

                                  Kindly clear the said points in a week as i have decided it is about time to teach banks like indus ind a lesson who take us customers for a ride i do not want the charges reversed i want the officials to be punished now i need the consent which was given by me i need the details where the card was delivered and also i have been getting repetitive messages asking me if i would like to upgarde my cardand i have said in clear voice no then how on earth was my card renewed and where was it delivered.
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 15, 2020
                                  IndusInd Bank Customer Care's response
                                  Dear Irfan,

                                  We wish to inform you that our team is working on your concern vide interaction ID:[protected].

                                  Thanks
                                  Team Indusind Bank
                                  Jan 20, 2020
                                  Updated by irfan1402
                                  Your update is not helpful just be reversing the charges things are not ok i want tonlnow who is to be blamed
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                                    Address: Khordha, Odisha

                                    Greetings of the day
                                    Dear sir,
                                    I have already left my job with induslnd bank since 3 months back. My employee code is iblc38694.
                                    I already had a word with the hr department regarding this. According to them they have despatched every documents related for my settlement ammount. I dont understand why it's not getting disburse to my salary account. Either i am getting any particular contact number of your settlement desk.br...
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