IndusInd Bank Complaints & Reviews

Hi team,

I have took 2wheeler loan and it got completed in the year of 2018 and i am following up with the team for noc and no one is taking care of it.
Everytime they are saying like today we have requested and i will receive within 5days but still i didnt received it.
Loan no:kcl00147h
Vehicle no: ka50x7938
And i am leaving to hyderabad now
I have to sell the bike and buyer is ready to take its getting delay due to the noc only please send the noc through mail before end of this week.
Depend upon this bike selling i have to pay the amount in hospital for operation.
So if it get delayed the operation will also b delayed so please make it urgent

श्रीमान जी

मैंने इंड्सलैंड बैंक से गाड़ी का लोन लिया है। जिसका लोन सख्या PKP00035C यह है। मेरा नाम श्री कर्म सिंह है। मै नियमित तौर पर अपनी लोन की EMI भुगतान बैंक को कर रहा हु। लेकिन बैंक ने चेक बोन्स होने का चार्ज मुझे लगाया है। जबकि मेरे emi उस से पहले ही ECS के द्धारा काट ली गई थी। तथा बैंक कर्मचारी इस विषय के बारे मे कुछ भी सही जानकारी नही दे रहे है। कृपया आप से विनम्र निवेदन है कि आप इस विषय पर उचित कार्यवाही करे

कर्म सिंह

Praveen kumar sharma from dibai sir, some of my money has been transferred to indusland bank account by mistake. ₹ 1, 64, 583/- in mr. Dilip hukam account[protected] and the bank has been over 2 month since i was complaining. But none of my problems have been solved

We had also lodged a complaint with our grahak suraksha sewa and yes bank & indusland bank whose complaint number is gss[protected], they say that this nodal...

HI,

Indusind bank has issued Credit card with false promises about free offers and reward points. I came to know after usage so cancelled after 2months o[censored]sage. They have promised NOC after cancellation of Card and paying total dues. I have cleared all dues.Now they came up with Statement with zero balance is NOC from IndusInd Bank. Card is closed 1 month before but till now they are giving same resolution. I had made about 10 calls which take nearly 30-60min with new complaint raised by new CC member but in next call they will give same resolution.

Thanks & regards,
Ahamed

Hi team, my name is dinesh dahiya. I was misdirect by one of your credit card supplier team. I got a call from no [protected] (Ms megha) on jan 20th 2020 she told me that i am eligioble for the credit card and she required some documents i inform them that i recently join a new company so how can i be eligible she transfer the call to her supervisor mr sagar who told me that, "you are eligible". He told me to send the document on whats app so i send the require document on his whats app no [protected]. He told mr that the processor will take 1 week to approve your credit card and i said ok after 1 week on 27 th jan 2020 i called him askd him about my credit card status he said that the card is approved and on 28 i will get the card. I asked him for the application no and a approved mail. He said he will give but i never received my application no. then on 1st feb i again call to megha [protected] for the status of my card, she said the card is approved and it is dispatched and i will get the card by 2nd feb but i did recieved the card so on second i again called on both the no megha [protected] and sagar [protected] but nobody responded on that then i massage to megha regarding the status of my credit caqrd she provide me her manages no [protected]so i called on that no [protected] he also told me the same thing that the card is approved and dispartched so like from the last three weeks i was mis directed by this team. Now the water is over my head i want my credit if approved or not approved otherwise i need to take it for the further actiuon thanks and regards dinesh dahiya

Sir
This m. Ankanna i will settled amount 1, 42, 300
But he could not apply noc on proddatur branch manager krishna
And ur customer care very bad service
Totally ur finance very fraud. My contact
Your manager talking on unforlamentary language he could not suitable that post
So please provide any other manager as per customer satisfaction.
This is my contact no.
[protected]
[protected]

Hi Team,

Although I have sent numerous emails and called customer care numerous times i have been always disappointed for a negative response it has been years that I have cleared my vehicle loan with your bank, but still haven't received my NOC. My vehicle RC is still having a tag of hypothecation of your bank.

Request someone to look into the issue and do the needful at earliest.

Below are the details.

Name: Mohd Abdul Khader
Vehicle type: TVS Sport electric start
Loan type: Two wheeler loan
Loan Account number :AAK01054
Pan Card number: BKNPM0099R
Contact Number: [protected]

Thanks & Ragards
MOHD ABDUL KHADER

Dear,
My salry is not on time, but my emi date is 4th of every month. So i am forced to pay 500 extra for the charges. I have read that the emi date can be changed, so requesting for the same. This month also i have not got salry in my account it will take around 7 days to get my salary.
Kindly push my emi date to 14th of every month as my salary date varies from 1st to 5th day of every month. Please consider this emi asap.

Hello, i took scooter amma scheme tamilandu around 2 years back andi got loan from indusind bank 40000 thousands (Laon account number tar12557h) and i paid more than 25000 and subsidy is 25000, as of now indusind bank need to pay money for me. I went to bank and asked them to deduct my-subsidy money and give noc or they need to credit the amount in my account, but they said send mail to head office and let you know. After that i paid 2 months emi and then stopped to put the money in my bank. For this they send lawyer notice every month to affect your cbil report. Also this is causing bounce back my check. This is totally indusind bank fault, why my cbil affect for this reason and why i need pay the check bounce charges in my bank. I am ready to pay my total outstanding amount, is they reduced interest and they will give interest to me?
Going forward please give the proper solution for this issue else i will go and complaint honorable chief minister edapady palanisamy tamilnadu and i will file the case in high court.

Hii,
I requesting to you please refund my money asap.
In december month 2 times cut emi in my acoount & dadar branch manager & his coligues not receiving my call. When he received call he misbehavior with me. I m last[protected] to till date followup with guys but no one still not refunded my money. The dadar bank manager name is rupesh & he is not received my call any time....

Till july all clear dues
Loan installment monthly (Rs.4196)
From augest 2019 i take 20500 cash
In oct 15000 paid
December rs.7500 paid
Total 22500 paid
In month jan 2020 6 loan installment paid 1 time
Augest
Sept
Oct
Nov
Dec
Jan
As per real customer record outstanding is zero
But heavy intrest charges, gst, late fee
24000+
I am not able to pay and want to close & stop this service.

This is to inform you that i am credit cardholder of the indusind bank i forget to pay my bill and my bill is just due for 4 days my dill date is 25 and i paid it on 29 but the way your agent call me and talked like abusive they telling me that you are a defaulter i will mark you as a defaulter you will have pay for that i already told him that i forget to pay please give me 5 min disconnect call then i will only pay because internet is not working on-call he is no wiling to understand my situation i never said that i will not pay i said disconnect call then after i can pay the amount through internet banking this is really bad that they are calling me a defaulter in just 4 days
Agent number [protected]

Imps/p2a/[protected]/akshay/indusin/x64

My self is karthik.in my indusind credit card i didn't use the single swipe. But they had charged me 27k. I don't how they had charged me the 27k. When i had contact the customer care people and bank person who had advise me to take the credit card they are not giving the proper response. Kindly resolve this immediately. It is spoiling my entire cibil.

Dear sir,

I am card holder of [protected], monthly i am paying 4 to 5000 amount, yesterday (24.01.2020) i have paid 4500 amount and send the slip to agency team, again they are calling to pay money and they are using abuse language, the calls i am getting from,[protected] and [protected].

When we are paying regularly why they are coming to our house and taking loudly.

Hi,
I received call from one of employees assuring that i'm eligible for cc which have no minimum spend limit and no annual charges.
She asked me to send my pan card, adhaar card, last 3 months slip, last 3 month transaction photo etc.
An executive visited me and had no means to take my documents.
He shared an email :_- "[protected]@gmail.com", where i have to send my documents.
This email was looking suspicious. Can you please confirm.

Dear sir,

I have applied credit card application form on 28/11/2019 and had applied for indusind bank plantinum card only.

But to my suprise card received was aura edge platinum visa card.

When contacted bank they telling me its aura edge card application only i have done

I have proof of bank bazaar application form stating i have applied for platinum card only

Indusind bank are very unprofessional, after i have written mail to indusind bank premium. [protected]@indusind.com

Miss reshma khan - indusind credit card department told u are not elligible for platinum card and hence aura edge card alloted.

Then miss nidhi shah told on phone - u have applied for aura edge card only. But when i ask proof then are unable to share as its not in their policy.

She told me i can still go for platinum card but condition - u have to pay joining fees of 799/- and i[censored] do shopping of 25000/- in 3 months it will be waived off.

Then she malied saying on basis of internal review we have alloted aura edge card.

Today i have talked with mohana sundari she told me on phone that i have applied for aura edge card only i asked to share the form or copy but she didnt saying its against policy.

She told the form was manually filled up. I simply told her when the document person comes forms are not filled up it was blank only. She was very rude in talking cant you read the form.

And again was saying 48 hours u wil get response and all.

I m following this matter and complaint since the day i have received the card i. E on 6th january, 2020 but till date i m getting tossed between bankbazaar and indusind bank.

I saw the features of indusind platinum credit card and applied. And to my shock i received aura edge master card,

Form from bankbazaar to indusind bank already mentioned below here.

Its pure scam happened with him applying for one card and alloted another card. I dont know scam happened by whom in indusind bank., but i m surely feeling cheated.

Finally rite now i have ask them to cancel my card as they can provide me indusind platinum credit card

Hope all others people are saved from such scamster bank people.

Each and every staff of indusind bank different story.

Hope consumer people take this scam in light

I have been called from multiple numbers of induslnd bank to register for credit card. Sometimes i have been called by them in middle of important meetings or somewhere in hospotal, which crossed my patience boundary. I also have sent an email and also talked to the customer care number of indusind bank to stop these spam calls. But still i get nonsense calls. I request to stop calls from your side. I would file for a compensation if the irritating calls from this bank don't stop asap.
My phone number is [protected]. I don't want any call on this number from indusind bank.

Irfan khan
2:31 pm (4 minutes ago)

To nodal. Officer

Respected sir/madam,
I was an indus ind bank card number [protected] and [protected] i had closed these 2 cards one was the jet airways indus ind visa card and the other jet airways indus ind american express card i had time and again asked the indus in back officials that are both my cards closed they said yes. Now in need a certain points to be cleared from your end.

1. If my cards were closed which i have a recording they claiming that my cards are closed and an sms also for the same how am i being charged for the card.
2. Is there a consent given by me over sms or email or even the ivr that i have asked for an upgrade of this card and have i taken the delivery of the card if yes please share the copy of acceptance with blue dart or any other courier agency and if the card was not delivered or accepted how was the credit card charged for renewal fees.
3. After repeated calls to indus ind bank helpline number i have been told that this card was upgraded and then i was told this card was renewed now without my consent how was this possible.

Kindly clear the said points in a week as i have decided it is about time to teach banks like indus ind a lesson who take us customers for a ride i do not want the charges reversed i want the officials to be punished now i need the consent which was given by me i need the details where the card was delivered and also i have been getting repetitive messages asking me if i would like to upgarde my cardand i have said in clear voice no then how on earth was my card renewed and where was it delivered.

Greetings of the day
Dear sir,
I have already left my job with induslnd bank since 3 months back. My employee code is iblc38694.
I already had a word with the hr department regarding this. According to them they have despatched every documents related for my settlement ammount. I dont understand why it's not getting disburse to my salary account. Either i am getting any particular contact number of your settlement desk.br...

I am using indusind credit card since last 6 year and i never forget (In last 6 year) to pay the bill on time and also i always paid full amount, but unfortunately due to heavy work load i forgot to pay my dues on/before 25/12/2019. My dues are around (10000 approx.)

On 08/01/2020 i recieved a fresh email having new bill of approx 19500 approx. I talked with your custmer care on same day and requested to kindly wave off my fine (Ref. No. [protected]). When i asked whether i have to pay the full amount today or i will wait for the reply of request. He told me wait for 3 days, if your request processed you pay updated amount or otherwise pay full. If you not recieved any message pay full amount, later on we will adjust the fine if your request is processed. I aggreed on same.

On 09/01/2020 i again recieved a call from your collection department ([protected]), i told them about my situation. On the contrary she tried to threatened me we will reduce your cibil score and pay immediately. She didn't try to understand my situation. When i requested to talk with his superior he (Mr. Anil disuza from head office) also trying to threatened me. He said "have you forget to talk your food?" i said what the silly question is this. How dare to talk me like this. Then i threatned me by saying i will call your all refrences and i will deface your image. I felt so much humilated and depressed. I already told them when i am going to pay and about my request, but he didn't listen at all.

I never forget this type of comment from your bank. You can check my previous record i always paid my dues in full and much before due date.

I sent above email to [protected]@indusind.com on 09/01/2020 but still reply not recieved.