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IndusInd Bank Complaints & Reviews

3.1
Updated: Jul 13, 2026
Complaints 2203
Resolved
1322
Unresolved
881
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IndusInd Bank reviews & complaints page 37

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A
Amreensabairfan
Sep 6, 2020
Resolved
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Your fund transfer for rs 13, 900.00 on 05/09/20 is timed out. Please check with your bank (Imps ref no[protected]

Amount got deducted from my account but nor the beneficiary account received it nor my money was reversed it's been more time.

When i tried contacting customer service they denied helping me telling it's not our bank related issue it's npci issue etc..
Aug 5, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2020
IndusInd Bank Customer Care's response
We regret the inconvenience. We request you to kindly share your concern in detail and write to us at [protected]@indusind.com for us to check and assist you further.
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    M
    makwanajb
    Sep 4, 2020
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    Address: Indusind bank

    My saving bank account number is[protected].

    I got call from indusind bank and offered me free upgrade of my credit card without any charges or membership fees. I have not applied to upgrade my credit card but Indusind bank has called me and offered me a free upgrade without any membership fees or charges.My credit card number ends with 9459.

    Still my credit card was charged for Rs 5000 membership fees.This is fraud practice. Calling people and giving wrong information.

    I email on [protected]@indusind.com and Premium.[protected]@indusind.com on 01/09/2020 but got no reply from them.

    Refund my money and cancel my credit card.
    IndusInd Bank customer support has been notified about the posted complaint.
    We regret the inconvenience. Request you to elaborate your concern and write to us at [protected]@indusind.com for us to assist you further.
    makwanajb's [Complaint's author] reply, Sep 5, 2020
    I can't see email id.. it shows protected.. I already sent complaint on reachus @ indusind.com
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      S
      santhosh9565
      Sep 3, 2020
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      Address: SALEM

      Hi,

      2 years back we applied home loan in Indusind bank.Some reason this loan cancelled.But still loan active.Kindly share the noc letter.

      loan a/c number-TAA0505M
      Aug 10, 2021
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2020
      IndusInd Bank Customer Care's response
      We regret the inconvenience. Request you to kindly write to us us at [protected]@indusind.com for us to assist you further.
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        A
        Adwait21
        Aug 29, 2020
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        Welcome kit was returned due to insufficient address and not due to incorrect address and they debit freeze my account.
        Branch is 25km away from my home and i have undergone surgery cannot go for more 2 months. Still they are forcing to visit branch for the mistake made by them.
        Mail has not been replied by them from last 1 week
        Even the debit card fee is debited 2 months ago. Worst service
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Sir,

        Request you to write to us ta [protected]@indusind.com from your registered mail id in order to assist you further.

        Thanks,
        Team IndusInd Bank
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          P
          Prakshep Shirke
          Aug 26, 2020
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          Resolved

          My name is Prakshep Shirke, my contact number is [protected]. I have paid 50100 rps to indusind bank vehicle department on 19th June 2020 for getting my bike NOC letter. Mr. Sachin Sonawane has informed me that i will be getting my NOC letter on 8th or in late scenarion by 13th July as the NOC will be coming from Chennai branch. Finally on 28th July, they closed the contract and he said me that it takes max 15 days for NOC to reach mumbai branch. But now it has been 30 days and there is still no update of my NOC. Whenever i asked about the same to Mr. Sachin Sonawne he says it will come and he dont know that when it will be received in branch. On asking the courier details and any contact details of chennai branch, he say we dont have any contact details, and you take it from google. It has been more than 2 months i have paid the amount and not received the NOC.

          Name : Prakshep Shirke
          Mobile No. : [protected]
          Loan no. :MWT03767H
          Sep 2, 2020
          Complaint marked as Resolved 
          The bank person with whom i was communicating, arranged the NOC and i collected it on 1st Sept.
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2020
          IndusInd Bank Customer Care's response
          Dear Prakshep

          We have referred your concerns to the relevant team and will get back to you shortly

          Thanks
          Team IndusInd Bank
          Verified Support
          Sep 09, 2020
          IndusInd Bank Customer Care's response
          Dear Prakshep

          We wish to inform you that the loan MWXXXX7H has since been closed and NOC has been sent on 25.8.2020 vide MARUTHI couriers under consignment [protected] to our branch where the settlement amount was paid by the you.

          Thanks
          Team IndusInd Bank
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            D
            Devanand Deokar
            Aug 25, 2020
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            Address: Indapur,Pune,Maharashra 413106

            Hello, I finance a Honda CB Shine from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Indapur, Pune (Maharashtra) branch in Maharashtra of two wheelar.but he is providing me time next and next. Kindly help me in this regard. Thank you Devanand
            Aug 8, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Request you to write to us at [protected]@indusind.com in order to assist you further.
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              L
              love suresh
              Aug 24, 2020
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              Address: IndusInd Bank Ltd, Ground Floor, Opus Centre, situated at plot No.47, Central Road, Opp. Tunga Paradise, MIDC, Andheri (East), Mumbai- 400093. Services .

              I am open current account in your bank in the name of suresh khadak dakarmi. last 3 months i am following to your branch for WELCOME kit no any response from your branch and the staff very bad they don’t know what was the exactly problem, very bad pathetic service, upto now I didn’t receive a welcome kit.but kit charges was deducted.so I want to refund my amount.
              Name suresh khadak dakarmi
              Acct.no:[protected]
              Email.id [protected]@gmail.com
              Aug 8, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Request you to write to us at [protected]@indusind.com in order to assist you further.
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                S
                simran vedios
                Aug 23, 2020
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                Address: It is bank indusind bank almora branch

                As i get update debit card 2500 is deducted form the saving ac but still not getting voucher no of the time calling wht kind of the non sense branch staff they dont knw how to behave with the cusotmer while busienss time they used to call and make busienss but cusotmer need they are nt available it is the case of the branch almora 1519
                Aug 8, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Non sense type of the bank staff operation units are useless
                Request you to write to us at [protected]@indusind.com in order to assist you.
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                  A
                  atrsoar
                  Aug 18, 2020
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                  Address: ATR SOLAR 12A,Vaigai nagar 2nd street,Kumaran nagar Extension,S.Alangulam,madurai-625017

                  I am a current account account holder in your bank.Our Current account number[protected]. On 4th August 2020 at the location of nagercoil from Sree ganapathy petroleum. I had a POS VISA Debit swiping of Rs.1701/- unfortunately the Transaction is failed and sale-Reversed cancelled.But An amount of Rs.1701/- is debited in my account not refund to my current account.We Request you to Refund an amount of Rs.1701/- to my current account.
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Aug 18, 2020
                  Updated by atrsoar
                  On 04th August 2020 I had POS VISA Debit card swipe for an amount of Rs.1701/- location at nagercoil from Sree Ganapathy petroleum unfortunately it shows transaction failed.But an amount of Rs.1701/- is debited from my current account not refund to my account till the date.We request you to refund my POS Amount of Rs.1701/- credit to my current account.

                  Verified Support
                  Aug 19, 2020
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We have forwarded your concerns to our relevant team and shall revert to you shortly.

                  Thanks,
                  Team IndusInd Bank
                  We request you to kindly update the refund for an amount of Rs.1701/-
                  IndusInd Bank Customer Care's response, Oct 14, 2020
                  Verified Support
                  Dear Customer,

                  We wish to inform you that the said disputed transaction amount was reversed in your account on August 28, 2020 in your account.

                  Thanks,
                  Team IndusInd Bank
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                    K
                    Khaleel Khan PATHAN
                    Aug 18, 2020
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                    My two wheeler AP07AB 8793 With the loan number AVGO 3016H. I had applied for a noc 50 days before in the guntur district arundel pet branch. Till now I did not receive any message. I went to the Branch office 5 times. KINDLY SOLVE THE PROBLEM
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Aug 20, 2020
                    Updated by Khaleel Khan PATHAN
                    My two wheeler AP07AB 8793 With the loan number AVGO 3016H. I had applied for clearing certificate (noc) 50 days before. I had cleared all the installments in correct time. Till now I did not receive any message from you. Kindly update any message to my mail or [protected].KINDLY SOLVE THE PROBLEM
                    We regret the inconvenience. Request you to kindly write to us at [protected]@indusind.com for us to assist you further.
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                      nivililstar
                      Aug 18, 2020
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                      Address: Wood Street,Kolkata, Indusind Bank

                      Dear Sir/Madam,

                      On 07/08/2020 I tried to withdraw amount of 9000 rupees from SBI ATM but it clearly showed on the screen that the transaction failed. And immidiately i recieved a sms that 9000 rupees has been debited from my account, which I have no knowledge of.
                      I have enclosed a copy of the ministatement for ease of reference.
                      It is apparent that either an error has been made on your part or my identity has been fraudulently used by a third party.
                      And i have raised a complain regarding the same on 08/08/2020.
                      Complain Number is 803911 with account no[protected]
                      And i havent recieved any money till now on my failed transaction.

                      As per the RBI guidelines and and the link shared "in the case of a failed ATM transaction, the banks has been mandated to recredit the customer's account within 5 calender days from the date of the failed transaction"
                      If the bank fails to recredit the amount as per the RBI guidelines " the card issuing bank has to pay compensation of Rupees 100 per day for delaying in recrediting the customer's amount beyond 5 calender days from the date of the failed ATM transaction"
                      Which I have not received yet.

                      I would request you to look into this matter asap and resolve this asap.

                      Regards,
                      Nivedita Biswas
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 20, 2020
                      IndusInd Bank Customer Care's response
                      We wish to inform you that your ATM transaction for the amount of INR 9000 has been reversed back to your account on August 18, 2020.
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                        B
                        Birjina gobil
                        Aug 17, 2020
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                        Resolved

                        Address: Ashirvad Pipes Pvt ltd, Jigini Brach, Anekal Road, Bangalore

                        They looted my two months salary amount saying administration fees (Though i have not used the card and instructed people to close the account) though my brother has medical urgency. Finally, he died because i could not send medical emergency money. This bank is very cruel in acting their ethical practices with society and people.

                        I need justice for this though it was quite long, and the people involving in these corrupted and idiotic practises for their own benefits should be punished severely and blacklisted so that they beg and eat, then they know the sweat of hard-working.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Regret the inconvenience caused and sorry to hear the demise of your brother.

                        Request you to write your elaborated concern to us at [protected]@indusind.com in order to assist you further.

                        Thanks,
                        Team IndusInd Bank
                        Dear Customer,

                        We regret the inconvenience caused and sorry to hear the demise of your brorther.

                        Request you to write to us at [protected]@indusind.com with your elaborated concern in order to assist you further.

                        Thanks.
                        Team IndusInd Bank
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                          M
                          Aug 16, 2020
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                          Resolved

                          After completing my two wheeler loan, regarding noc i visited several times to indusind bank, branch tirumalgiri. They not providing my no objection certificate due to that i am unable to take other loans.
                          My humble request is that please provide my noc as soon as possible.

                          Loan aggrement no - ahh52861h
                          Vehicle no - ts08 fv1395.
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 17, 2020
                          IndusInd Bank Customer Care's response
                          Dear Customer,

                          Regret the inconvenience. We have forwarded your concerns to our relevant team and shall revert to you shortly.

                          Thanks,
                          Team IndusInd Bank
                          Dear Customer,

                          Request you to visit the below branch to collect NOC:

                          INDUSIND BANK LIMITED
                          K-1, LAND MARK, PLOT NO.28,
                          H.NO. 3-1-2 (1-D)A2, MOTI VALLEY,
                          THIRUMALGHERY,
                          SECUNDERABAD
                          ANDHRA R & T.
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                            J
                            Jaya B
                            Aug 14, 2020
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                            Dear sir,

                            I have ordered one telecast tablet pc android 10.1 inch on 140820 order no. Order ms1576 and made payment through payu money rs. 2999 on my indusind credit card. Upon research it seems its a fraudulent company and i have been trying to raise a complaint with my credit card bank. The merchant hasn't claimed the money, but the bank is refusing to hold the payment whenever its claimed. How can indusind not raise a claim to dishonor the payment that the card holder is requesting for.

                            So kindly do the needful.

                            Regards,

                            Jaya
                            IndusInd Bank customer support has been notified about the posted complaint.
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                              V
                              Vishvender Himaliya
                              Aug 14, 2020
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                              Resolved

                              Address: Gurgaon

                              Hi team indusind
                              My car loan no. Is hdm00680c
                              My last emi due on 12/08/2020
                              But its not deduct my acount
                              Not customer care tell to pay 5950
                              Its not gud for future business.
                              I am pay all emi in lockdown also.
                              Im not happy with your service. I want solution my problem
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 17, 2020
                              IndusInd Bank Customer Care's response
                              Dear Vishvender

                              We request you to DM us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                              Thanks,
                              Team IndusInd Bank
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                                P
                                pranila
                                Aug 12, 2020
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                                Resolved

                                Address: Opp. PCMC Municipal Corporation Bank, Pimpri, Pimpri-Chinchwad, Pune

                                Hello,
                                I finance a vespa from indsind bank in july 2014. I had taken noc first time from bank but i was unaware about further process. So it get delayed and that noc expires. So i gone to bank again and tried for new noc but till date bank not provide my new no objection certificate to clear the further documentation. I am in regularly following up with the bank representative in opposite to pcmc municipal corporation building (Pimpri-chinchwad) branch in pune of two wheeler but he is providing me info that it comes from chennai and it takes time. Now it would be 7 months that i requested a noc. Kindly help me in this regards.
                                Thank you
                                Pranila
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Request you to send an email to [protected]@indusind.com with the loan details (from your registered Email ID) or you can choose to call us at:[protected] or our Toll Free No.[protected], and provide your loan details.

                                Thanks,
                                Team IndusInd Bank
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                                  pranay7323
                                  Aug 11, 2020
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                                  Resolved

                                  Address: Hyderabad

                                  I am applying for a duplicate noc at 2017 still not received noc
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  We regret the inconvenience. Request you to elaborate your concern and write to us at [protected]@indisnd.com for us to check and assist you further.
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                                    Uday1992
                                    Aug 7, 2020
                                    Resolved
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                                    Resolved

                                    I am using the indusind credit card from last 2 years. Yesterday there are 5 fraudulent transactions happened for my credit card number of rupees around rs 70, 000 without my approval or consent.
                                    I havent received the otp for this transactions. And transactions were happened as below
                                    S. No merchant amount time
                                    1 raz*housingcom 29277 1:12:13 pm on 3/8/2020
                                    2 raz*housingcom 10128 1:16:19 pm on 3/8/2021
                                    3 ani technologies pvt 49 6:34:09 pm on 3/8/2022
                                    4 ani technologies pvt 9950 6:39:49 pm on 3/8/2023
                                    5 ani technologies pvt 9999 6:34:59 pm on 3/8/2024
                                    6 www olacabs com 9999 6:40:18 pm on 3/8/2025
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 08, 2020
                                    IndusInd Bank Customer Care's response
                                    Dear Customer,

                                    We wish to inform you that for any urgent transactions like blocking of Card, account, Fraud Reporting. Please contact our 24 hours Phone Banking on[protected] immediately OR connect to video branch for further assistance. Alternatively, you may write to us at [protected]@indusind.com

                                    You may send SMS BLOCK<space><last 4 digits of credit card> to 5676757 from the registered mobile number, to instantly block the card.

                                    Thanks,
                                    Team IndusInd Bank
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                                      Nagesh Gurram
                                      Jul 31, 2020
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                                      Resolved

                                      Address: Blue Dart Express Ltd, T v ind Estate,, Unit no. 26. S k ahire marg worli Mumbai 400018.

                                      I had been paying minimum bill regularly, still interest on my card been exponentially applied. I am getting calls from bank from last 3 months for settlement. But no one's giving exact information about the same. Let me know if the bank is really interested in settlement.. I haven't used the card by the way, my friend has used it and now cheated me by not paying the bills that he spent for himself...
                                      Kindly do the needful.
                                      Nagesh gurram
                                      Contact no.[protected]
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Dear Nagesh

                                      We request you to write to us at [protected]@indusind.com to enable us to assist you.

                                      Thanks,
                                      Team IndusInd Bank
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                                        mohdpahadi
                                        Jul 29, 2020
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                                        Resolved

                                        Address: bhimtal mallital

                                        I have clear my loan and pay all my due but indusindh bank not providing my loan no objection certificate please provide my loan noc as soon as possible

                                        Loan no. Uhh06204h
                                        Vehicalno. Uk04ad6609
                                        Aug 7, 2020
                                        Complaint marked as Resolved 
                                        today 07/08/2020 haldwani branch office give's me my loan no objection certificate please close my complaint thank you
                                        IndusInd Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 30, 2020
                                        IndusInd Bank Customer Care's response
                                        Dear Sir,

                                        We have forwarded your concerns to our relevant team and shall revert to you shortly.

                                        Thanks,
                                        Team IndusInd Bank
                                        NOC Requard
                                        MH24X4184
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