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IndusInd Bank Complaints & Reviews

3.1
Updated: Dec 10, 2025
Complaints 2191
Resolved
1322
Unresolved
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IndusInd Bank reviews & complaints page 38

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M
Mandeep Singh9963
from Hyderabad, Telangana
Mar 8, 2020
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harassment by collection agents

Address: Hyderabad, Andhra Pradesh, 500001

Hi indusind,

I have raised a complaint regarding the harassment by collection agents again and again regarding the over limit of credit card.

I have placed a complaint regarding the same to the customer care department for the same with complaint number 91970.

The call which i received where from banglore

Till date, i have not received any resolution for the same.
br...
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Emily Smith
Mar 6, 2020
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Address: New Delhi, Delhi, 110017

Its been over two months since i am telling my bank account relationship manager to give me passwords for my internet banking and everything all they want is more time... I need to do payments, i am stuck with these misleading fake people and bank... Now will try to register a case against them, i have all the recordings and everything next monday maybe, soon will send a draft by my lawyer... I'll also notify rbi about it...

They want money for debit card...
They dont want to send me my internet banking passwords etc.

Over a lakh rupees is stuck now, i have a company account...

Saket branch: pincode 110017
IndusInd Bank customer support has been notified about the posted complaint.
Mar 06, 2020
Updated by Emily Smith
They are trying to sell me bookmyshow couplons worth rupees 7500 what will i do ?
Verified Support
Mar 09, 2020
IndusInd Bank Customer Care's response
Dear Emily,

We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com to enable us to assist you.

Thanks,
Team IndusInd Bank
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    D
    dhileepan shyam
    Mar 2, 2020
    Resolved
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    Address: Chetpet, 600044

    I took a loan in indusind bank and perfectly i paid the due amount within due period. It is more than a month still i did not receive my money. Manager name is chandran bank branch name is chetpet. After my payment completed also he is denying it. Share it as possible. He mentioned with any support i can not get this noc. How a single person can decide whole bank processes. It is not a fair way to treat customer.
    Apr 8, 2020
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 04, 2020
    IndusInd Bank Customer Care's response
    Dear Shyam

    We request to please write to us at [protected]@indusind.com to enable us to assist you

    Thanks
    Team IndusInd Bank
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      R
      rawal1993
      from Delhi, Delhi
      Feb 24, 2020
      Resolved
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      my account freeze

      Address: Dehradun, Uttarakhand, 249201

      My name is amit rawal
      I have opened a account jan 2020 in indusind bank dehradun branch
      My. Mobile no.: [protected]
      Account no. : +91-[protected]

      They blocked or freeze my acount 20 days before
      I visitied the bank
      They have taken a letter from from me written application for unfreeze my account.

      And also taken a aadhar card and pan card and passport size photo

      They...
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      R
      Rajesh kumar nain
      Feb 24, 2020
      Resolved
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      Resolved

      Address: Gosain Colony Mahipauls protection services chd road ludhiana, Ludhiana, Punjab, 141008

      Dear sir,

      Request kindly accept my po as we takeover the limit from your bank m/s mahipauls protection services. Your relationship manager are charged the for-closure charges.
      Further my firm under msme as per rbi msme doesn't charge the for closure request your interface the same and accept my po same we charged interest from double side

      Regards
      Rajesh kumar main
      [protected]
      [protected]@gmail.com
      Apr 13, 2020
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2020
      IndusInd Bank Customer Care's response
      Dear Mr. Kumar,

      We request you to kindly write to us at [protected]@indusind.com for us to check and assist you further.

      Thanks,
      Team IndusInd Bank
      अभिजीत पुणे मेरे होम लोन की dd 22.01.2020 ko bank se nikal
      Chuki he lekin aabhi tak wo nhi de raha he

      for closure charges - Comment #3652160 - Image #0
      for closure charges - Comment #3652160 - Image #1
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        A
        amp0201
        Feb 21, 2020
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        Address: Mumbai City, Maharashtra, 400016

        Hi, This complaint is to intimate my concern that, IndusInd Bank issues credit cards, which consist of an offer which we can buy two ticket at the price of one. They are charging a joining fee of Rs.1000 and 200 Rs as yearly fee. When I tried to avail this offer by booking movie tickets through Bookmyshow.com website using this indust ind bank credit card, it always says the error as below: "Sorry, the number of tickets available for the offer on a daily basis has been exhausted. (-4011) " This keep happens every time whenever i try to book tickets, I have tried more than 50 times. Even, I tried to book ticket, at mid night 12 am, as per the advice from Bookmyshow.com customer care and IndusInd bank customer care, which has no use. Bookmyshow.com customer care says the offer is applicable to only for first 100 IndusInd bank credit card customers per day, through out India, irrespective of movie theatre and movie, which is cheating, as this will bring down the chance about 1 by million of getting this movie ticket offer. This cheating happens through out India. There are tons of complaints being lodged in past against this. Yet no action has been taken against IndusInd back. This is total fraud. While selling the Card, I was never ever mentioned about this dialy limit nor the timing of bookings. Infact I was been told it's guaranteed discount.

        Either the annual fees and joining fees need to be reimbursed or this offer of movie needs to be made available.
        IndusInd Bank customer support has been notified about the posted complaint.
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          J
          JahangirKhan94
          from Hyderabad, Telangana
          Feb 20, 2020
          Resolved
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          Resolved

          Address: Above Heritage Building 4th Floor., Banjara Hills Road No.14, Hyderabad, Andhra Pradesh, 500034

          Dear sir,

          This is inform to you that the statement of jan/2020, indusind bank have charged me very much for late fee and finance charges for 4days late payment, i make the payment every month regularly, politely i'm requesting my all deducted charges back into my card account, total amount deducted: rs.2474.12

          Name : jahangir khan
          Credit card number : [protected]
          Mobile: [protected]
          Gmail: [protected]@gmail.com
          +1 photos
          Mar 24, 2020
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 21, 2020
          IndusInd Bank Customer Care's response
          Dear Jahangir,

          We have forwarded your concerns to our relevant team and shall revert to you shortly.

          Please do not share your account details, card details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately.

          Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook/ Consumer Complaints etc.

          Thanks,
          Team IndusInd Bank
          I have been calling customer care service no response i tried every possible number given online or on app but it is of no use even the number of relationship manager given in the app is not valid poor service

          I'm complaining about my credit card over charges - Comment #3652233 - Image #0
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            S
            soorajsivan
            Feb 18, 2020
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            Address: M C ROAD ADOOR, 691523

            I have tried to apply for nps via indusind bank payment gateway. The error showing as acknowledgment is pending at payment gateway'. Kindly do the nee
            IndusInd Bank customer support has been notified about the posted complaint.
            Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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              M
              Madhav.1995
              Feb 16, 2020
              Resolved
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              Address: Ghaziabad, Uttar Pradesh, 201012

              I have submitted documents on 24 dec 2019 but as of now mr. Hitesh mahna (Relationship manager) took approx 2 months.
              Lastly he always have a excuse this and that..

              Lastly he don't has manner how to communicate with customers.

              Then also he misbehaved in whatsapp also.
              This is not the way of indusind policy to communicate with the customers.

              Pls take severe action.
              Mar 21, 2020
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2020
              IndusInd Bank Customer Care's response
              Dear Madhav,

              We regret the inconvenience caused. Request you to write to us [protected]@indusind.com for us to assist you further.

              Thanks,
              Team IndusInd Bank
              He is the relationship manager in Vasundhara branch.
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                A
                Anshuman Panwar
                Feb 15, 2020
                Resolved
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                Resolved

                Hi
                I booked a forex wire transfer #202061 and transferred 5% money.
                They asked me to visit the branch which i cant do as i am outside india right now.
                I have been chasing the customer care and the branch since last week to cancel the transaction but neither they making the transfer, nor returning my money.
                I would have spent at least 4 hrs on phone chasing the customer care and the branch but got no update.
                Extremely bad experience. This was possibly the first and last time i am using your services.
                Mar 24, 2020
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2020
                IndusInd Bank Customer Care's response
                Dear Anhsuman,

                We request you to share the complaint reference number to enable us to assist you further. Alternatively, you may write to [protected]@indusind.com

                Thanks,
                Team IndusInd Bank
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                  J
                  James Roshan
                  Feb 14, 2020
                  Resolved
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                  Resolved

                  Address: hesag, ranchi, Ranchi, Jharkhand, 834003

                  Respected sir/madam,
                  My name is james roshen from ranchi, jharkhand, and i have an credit card ([protected]) of your bank. On[protected] i have deposited a amount of rs 13560 in bank. Rs 9500 for cash and rest for pos. But from my bad experience, till now rs 9500 haven't adjusted,
                  Just submit my complain and resolve my problem, and also tell my complain no.
                  Otherwise, compulsion fully i have to make an fir against this settlement of payment.
                  Mob-[protected],
                  [protected].
                  [protected]@gmail.com
                  [protected]@rediffmail.com
                  Mar 17, 2020
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 15, 2020
                  IndusInd Bank Customer Care's response
                  Dear James,

                  As per the update, we wish to inform you that your payment toward credit card for the amount of INR 13, 560 has been credited to your card account on January 29, 2020.

                  Further, there is no dues pending on your credit card and same details will reflect in current month statement.

                  Thanks,
                  Team IndusInd Bank
                  hello sir send me your mobile then i call you
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                    D
                    Danish0001
                    Feb 12, 2020
                    Resolved
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                    Resolved

                    Address: vill-Gorkapon P.O-Badarpur Dist -Karimganj, 113, Karimganj, Assam, 788806

                    I am abu mohammed danish coborrower of a loan of mr abul kalam without giving any information the financer ie indusind bank overdue an amount of 311 as a result my cibil scoure got affected and and i couldn't get any loan when i cantact to the bank they could not give any proper solution kinldy call me at [protected] so that i can explain my case in a better way.
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 09, 2020
                    IndusInd Bank Customer Care's response
                    Dear Sir,

                    Request you to send an email to [protected]@indusind.com with the loan details (from your registered Email ID) or you can choose to call us at:[protected] or our Toll Free No.[protected], and provide your loan details

                    Thanks,
                    Team IndusInd Bank
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                      K
                      krishna sai sai
                      Feb 10, 2020
                      Resolved
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                      Resolved

                      Hi team,

                      I have took 2wheeler loan and it got completed in the year of 2018 and i am following up with the team for noc and no one is taking care of it.
                      Everytime they are saying like today we have requested and i will receive within 5days but still i didnt received it.
                      Loan no:kcl00147h
                      Vehicle no: ka50x7938
                      And i am leaving to hyderabad now
                      I have to sell the bike and buyer is ready to take its getting delay due to the noc only please send the noc through mail before end of this week.
                      Depend upon this bike selling i have to pay the amount in hospital for operation.
                      So if it get delayed the operation will also b delayed so please make it urgent
                      Feb 26, 2020
                      Complaint marked as Resolved 
                      Its an slow procedure actually from them and the content is not so true as they have given some address and the people from branch said me to go other its like around 20kms far for this branch and staff as well customer support are non cooperative and they rude towards customers.
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Feb 10, 2020
                      Updated by krishna sai sai
                      Name : Krishnasai
                      Phone number : [protected]
                      Feb 10, 2020
                      Updated by krishna sai sai
                      Its urgent and emergency please resolve it soon
                      Verified Support
                      Feb 11, 2020
                      IndusInd Bank Customer Care's response
                      Dear Krishna,

                      We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                      Thanks,
                      Team IndusInd Bank
                      Verified Support
                      Feb 14, 2020
                      IndusInd Bank Customer Care's response
                      Dear Mr. Sai,

                      Greetings from IndusInd Bank.

                      This is in reference to your concerns posted on social networking site regarding your NOC for vehicle loan.

                      We wish to inform you that we are currently looking into the matter and will revert to you at the earliest.

                      Looking forward for your co-operation and patience

                      Thanks,
                      Team IndusInd Bank
                      Verified Support
                      Feb 21, 2020
                      IndusInd Bank Customer Care's response
                      Dear Mr. Krishna,

                      Thank you for your patience.

                      This is in reference to your complaint posted on social networking site regarding your Vehicle NOC.

                      At the outset please accept our sincere apologies for the inconvenience caused to you in this matter.

                      As per the update, we wish to inform you that your vehicle loan has been closed, NOC has already been forwarded to the below branch. Request you to please collect the same from following branch.

                      INDUSIND BANK LIMITED
                      INDUSIND HOUSE,
                      NO. 87, 1ST FLOOR, BULL TEMPLE ROAD,
                      NEAR RAMAKRISHNA ASHRAM CIRCLE, BASAVANGUDI,
                      BANGALORE
                      560 004

                      Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                      Your relationship is important to us and we look forward to building on this association.

                      Assuring you of our best services.

                      We would be happy to receive your feedback on your experience against the said issue, please click the below link and share your feedback:
                      https://www.indusind.com/content/home/credit_card_customer-compliment.html

                      Thanks,
                      Team IndusInd Bank
                      Hello sir, I have taken finance Tvs Scooty pep + from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Hanamkonda warangal branch.

                      urgently required noc for 2 wheeler - Comment #3645199 - Image #0
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                        कर्म सिंह
                        Feb 8, 2020
                        Resolved
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                        Resolved

                        Address: श्री कर्म सिंह गाँव बाहडू, डा. ततैहल, तहसील पालमपुर, जिला कांगडा, हिमाचल प्रदेश 176103, 176103

                        श्रीमान जी

                        मैंने इंड्सलैंड बैंक से गाड़ी का लोन लिया है। जिसका लोन सख्या PKP00035C यह है। मेरा नाम श्री कर्म सिंह है। मै नियमित तौर पर अपनी लोन की EMI भुगतान बैंक को कर रहा हु। लेकिन बैंक ने चेक बोन्स होने का चार्ज मुझे लगाया है। जबकि मेरे emi उस से पहले ही ECS के द्धारा काट ली गई थी। तथा बैंक कर्मचारी इस विषय के बारे मे कुछ भी सही जानकारी नही दे रहे है। कृपया आप से विनम्र निवेदन है कि आप इस विषय पर उचित कार्यवाही करे

                        कर्म सिंह
                        Mar 24, 2020
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2020
                        IndusInd Bank Customer Care's response
                        Dear Mr. Singh,

                        We have forwarded your concerns to our relevant team and shall revert to you shortly.

                        Thanks,
                        Team IndusInd Bank
                        Verified Support
                        Feb 20, 2020
                        IndusInd Bank Customer Care's response
                        Dear Mr. Singh,

                        As per the update, we wish to inform you that during the loan period, Equated Monthly Installment was returned on 21/06/2016. For the return, we are still awaiting payment of return charges till date.

                        Hence the amount will reflect in Overdue.

                        Thanks,
                        Team IndusInd Bank
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                          Address: Moh. Hardev Mandi Opp . Inden gas Agency Dibai, Moh. Hardev Mandi Opp . Inden gas Agency Dibai, 203393

                          Praveen kumar sharma from dibai sir, some of my money has been transferred to indusland bank account by mistake. ₹ 1, 64, 583/- in mr. Dilip hukam account[protected] and the bank has been over 2 month since i was complaining. But none of my problems have been solved

                          We had also lodged a complaint with our grahak suraksha sewa and yes bank & indusland bank whose complaint number is gss[protected], they say that this nodal...
                          +8 photos
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                          Baig2
                          Feb 6, 2020
                          Resolved
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                          Resolved

                          HI,

                          Indusind bank has issued Credit card with false promises about free offers and reward points. I came to know after usage so cancelled after 2months o[censored]sage. They have promised NOC after cancellation of Card and paying total dues. I have cleared all dues.Now they came up with Statement with zero balance is NOC from IndusInd Bank. Card is closed 1 month before but till now they are giving same resolution. I had made about 10 calls which take nearly 30-60min with new complaint raised by new CC member but in next call they will give same resolution.

                          Thanks & regards,
                          Ahamed
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Apr 08, 2020
                          Updated by Baig2
                          Hi Team,

                          Could you kindly share what is the status it is already 60 days.

                          Regards,
                          Noor Ahamed
                          Verified Support
                          May 20, 2020
                          IndusInd Bank Customer Care's response
                          Dear Mr. Baig,

                          Request you to write to us at premium.[protected]@indusind.com from your registered e-mail id in order to assist you further.

                          Thanks,
                          Team IndusInd Bank
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                            D
                            Dinesh 008
                            from Aurangabad, Maharashtra
                            Feb 5, 2020
                            Resolved
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                            Resolved

                            Address: C3 wing,flat no-409, xerbia township, near marunji road, nerhe dattawadi, Pune, Maharashtra, 411057

                            Hi team, my name is dinesh dahiya. I was misdirect by one of your credit card supplier team. I got a call from no [protected] (Ms megha) on jan 20th 2020 she told me that i am eligioble for the credit card and she required some documents i inform them that i recently join a new company so how can i be eligible she transfer the call to her supervisor mr sagar who told me that, "you are eligible". He told me to send the document on whats app so i send the require document on his whats app no [protected]. He told mr that the processor will take 1 week to approve your credit card and i said ok after 1 week on 27 th jan 2020 i called him askd him about my credit card status he said that the card is approved and on 28 i will get the card. I asked him for the application no and a approved mail. He said he will give but i never received my application no. then on 1st feb i again call to megha [protected] for the status of my card, she said the card is approved and it is dispatched and i will get the card by 2nd feb but i did recieved the card so on second i again called on both the no megha [protected] and sagar [protected] but nobody responded on that then i massage to megha regarding the status of my credit caqrd she provide me her manages no [protected]so i called on that no [protected] he also told me the same thing that the card is approved and dispartched so like from the last three weeks i was mis directed by this team. Now the water is over my head i want my credit if approved or not approved otherwise i need to take it for the further actiuon thanks and regards dinesh dahiya
                            +11 photos
                            Mar 9, 2020
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 06, 2020
                            IndusInd Bank Customer Care's response
                            Dear Dinesh,

                            We regret the inconvenience caused. Request you to share us your contact details or write to us at [protected]@indusind.com

                            Thanks,
                            Team IndusInd Bank
                            My debit card is freeze i can't do transaction
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                              A
                              ankanna
                              Feb 4, 2020
                              Resolved
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                              Resolved

                              Address: Homas peta near BVS theatre, YSR, Andhra Pradesh
                              Website: Ur complaint web site not working properly

                              Sir
                              This m. Ankanna i will settled amount 1, 42, 300
                              But he could not apply noc on proddatur branch manager krishna
                              And ur customer care very bad service
                              Totally ur finance very fraud. My contact
                              Your manager talking on unforlamentary language he could not suitable that post
                              So please provide any other manager as per customer satisfaction.
                              This is my contact no.
                              [protected]
                              [protected]
                              Mar 10, 2020
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2020
                              IndusInd Bank Customer Care's response
                              Dear Mr. Ankanna,

                              Regret the inconvenience. We have forwarded your concerns to our relevant team and shall revert to you shortly.

                              Thanks,
                              Team IndusInd Bank
                              Verified Support
                              Feb 07, 2020
                              IndusInd Bank Customer Care's response
                              Dear Ankanna,

                              Request you to write to us [protected]@indusind.com with your concern and below details for us to assist you.

                              Name:
                              Loan account no:
                              Registered Mobile number:
                              Registration no:
                              Chassis no:
                              Engine no:
                              Email id:

                              Thanks,
                              Team IndusInd Bank
                              Indusmobile is getting logged out. network is ok but not sure what is the issue here. can you please check. also during network it is slow even on 3G. have uninstalled and installed again. but not working. please help. i have been using indusmobile earlier and have not found any issues. it is a good app
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                                A
                                anil kumar
                                Feb 3, 2020
                                Resolved
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                                Address: Hyderabad, Hyderabad, Andhra Pradesh, 500061

                                Hi Team,

                                Although I have sent numerous emails and called customer care numerous times i have been always disappointed for a negative response it has been years that I have cleared my vehicle loan with your bank, but still haven't received my NOC. My vehicle RC is still having a tag of hypothecation of your bank.

                                Request someone to look into the issue and do the needful at earliest.

                                Below are the details.

                                Name: Mohd Abdul Khader
                                Vehicle type: TVS Sport electric start
                                Loan type: Two wheeler loan
                                Loan Account number :AAK01054
                                Pan Card number: BKNPM0099R
                                Contact Number: [protected]

                                Thanks & Ragards
                                MOHD ABDUL KHADER
                                Mar 10, 2020
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 05, 2020
                                IndusInd Bank Customer Care's response
                                Dear Anil,

                                We request you to kindly ask primary account holder to write to us at [protected]@indusind.com for us to assist you further.

                                Thanks,
                                Team IndusInd Bank
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                                  suheb burondkar
                                  Feb 3, 2020
                                  Resolved
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                                  Resolved

                                  Address: 400706

                                  Dear,
                                  My salry is not on time, but my emi date is 4th of every month. So i am forced to pay 500 extra for the charges. I have read that the emi date can be changed, so requesting for the same. This month also i have not got salry in my account it will take around 7 days to get my salary.
                                  Kindly push my emi date to 14th of every month as my salary date varies from 1st to 5th day of every month. Please consider this emi asap.
                                  Mar 9, 2020
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Feb 03, 2020
                                  Updated by suheb burondkar
                                  already raised request for this in customer care. The reference is Request ID is 86305874.
                                  Verified Support
                                  Feb 04, 2020
                                  IndusInd Bank Customer Care's response
                                  Dear Suheb,

                                  We wish to inform you that you shall be responded through an interaction number[protected] shortly.

                                  Thanks,
                                  Team IndusInd Bank
                                  Dear team
                                  Not received my settlement amount and epf till now and nobody respond my calls and msges
                                  Pls help to get it

                                  Thanks and regards
                                  Vinod Singh
                                  R18665
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