IndusInd Bank Complaints & Reviews

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Hi

I am Ambesh Rathore, I am owning "Platinum Aura Master Card", Credit Card Number : 5244-XXXX-XXXX-6000 of IndusInd Bank.

I had made purchase of Rs.1, 29, 984 on 4th April,

For the same credit card statement generated on 4th May 2018 with payment due date on 23/05/2018.

For above transaction I have made payment of Rs. 10, 000/- Rs. 30, 000/- on 07/05/2018 and 21/05/2018 respectively before due date.

On the next statement on 4th June 2018, Bank have charged the interest rate on full amount twice which is Rs. 10, 615 (Including GST) which is calculated wrongly.

Now I fail to understand what is the meaning of credit card, where is interest free period.

When I inform the same to the Bank, they are giving excuse that "To avail the entire 50 day credit free period, the you needs to swipe your card on the next day after your monthly statement is generated".

This is absolutely case of cheating and misleading information.

I have other credit cards of different banks for long time, but they never ever charged such interest rate.

I have already raised request to reversal of Interest Charges with reference number : [protected], But it is refused by Bank.

Moreover, As a honest consumer I would like to inform that I have already made the payment of entire principal amount.

But even after complaining the matter, In my last credit card statement of 3rd July, They have again charged interest on previous interest amount.

I have mailed them twice to waived off entire wrongly calculated interest amount of Rs. 12, 667.82/-, but unfortunately no positive response.

Dear, Consumer Forum

Kindly help me and escalate the issue with Bank's top officials.

Thanks & Regards
Ambesh Rathore

I am account holder in agra sanjay place branch my name is harpal singh ahuja a credit card was issued to me by Mr Avdesh manager in your branch
he did not inform me that the cost of your credit card is 54000/- last year i recieved a call from your credit card department before issuing the card and when they told me about the cost of 54000/-Rs I was shocked and I deniyed for the card . as all calls are recorded by you you can check by your records
It came to my knowledge few months back while going through the account staatement i found that Rs54000/- has been debited to by account for credit card which was not recieved by me .
I complained this to Mr Vikas agarwal Branch Manager Sanjay Place Agra .
that when I had deniyed this card why it has beed debited without my concent
He took up the matter I recieved the duplicate card I have not used it and I do not want to use it This Fraud has been condusctd by Mr Avdesh of your branch I want to return the card and get my money back. looking forward for your early action
Harpal S

It is request to take strict action against your executives of( GANPATI TOWERS, 56 SARDAR PATEL MARG CIVIL LINES, ALLAHABAD - 211 001) branch whose name are Romil ([protected])and Ankita Srivastava([protected]).

Romil offered me credit card aura edge against the fixed deposit of 35000/- and told me there is no charges against this credit card.

Now after getting issued of credit card on the same month I got a statement of 14000/- to pay against the charge of credit card.

Afterwards I raised a complaint in branch for surrendering the credit card with Ankita Srivastava she damaged the credit card same time and asked me to collect Demand draft of whole amount in 3 to 4 days. Now she's is also not responding my call in proper way and answering like she don't anything about it . After happening of all these [censored] both of the executive have kept my number blacklisted and not answering my calls.

Kindly resolve my problem as soon as possible, otherwise I'm going to raise my complaint with banking Lokpal as next step .

Regards,
Shivam agarwal

After getting first months bill I have raise concern about not showing any transaction in my indusind account.
I called on [protected] for support but they told will call you but I didn't received any call. After that I made the payment of bill but they charge me late fee even though it's not my mistake. They charged me for 7 month n then I got call from indusind bank from this number+[protected]. That lady threaten me and told me any how you have to do the payment n all. After that I called Indusind bank customer care n reported the issue, they took the complaint but nothing happened. They also took the request for reversal but without asking me anything they reject and resolved the request. I asked for senior person then all senior persons are busy so they arranged call back but I didn't get any call. PLEASE HELP ME OUT.

Please see all details and kindly review all data, i have done expenses around one lakh from my credit card but they charge 1, 40, 000, so please tell me the calculation for this and my card limit is 1, 50, 000 before done expenses around 80, 000 they blocked 50, 000 limit from my card without informing me so now if i use 1, 00, 000 limit then how can they charge 1, 40, 000.
kindly let me know about this in urgent basis because we want to close this case.

I was already cleared my all remaining payments in single payment and also they taken extra amount from me rs 1000 for NOC and till now i am not received NOC ALSO,

Monthly wise also i am getting consolidated charges rs 455.64 from my bank account i can't able to understand what was happened here and bank loan executive are very badly giving response

my loan num:ksb02462h

Regarding this i need clear explanation also

Dear Sir/madem,

Before a 4 to 5 month I fully paid my two wheeler loan acc num-GVS07543H via DD when I pay the amount the amount is higher than actual loan amount bank officer say u r various amount will be paid within one month but there are 6month passed but still I didn't get my NOC or any different amounts issued confirmation. Please do the needful.

Sir/madam

My name is Ganesh Kumar and vech reg no :TN 50 AC 2800. I bought this bike from Moon motors, Thiruvarur-610001. 1 year back. Indusind bank only approved for finance to buy a bike. Loan no:- TTH05355H. Now my finance was closed last five month back (February 2018). Till now I cant get my RC book and Key from your side, many times I kindly requested to thiruvarur branch but no one response for my issue. Am totally disrupted for this kind of response.

Fully hope on you to solve this problem.

Kindly reply for my mail. Waiting for your valuable response.

Thank you
With regards
Ganesh kumar K
+[protected]
[protected]@gmail.com

I have made one purchase by Indusind. At the time of payment I called Indusind bank customer care for statement for the amount, which are not showing me in indusind bank app or website. Meanwhile due date got passed. I had made payment blindly of 127 without statement still they are charging me late fee and interest. Without my fault they are charging and interest is going on.
No customer service was provided when needed and still I am facing the same issue. They arranged the call but I didn't get any call yet.
One lady call me from indusind bank and threaten me to make the payment.

Thank and regards,
Mayur

Dear Sir/Ma'am,

This is to bring to your notice that the following loans have been falsely granted to someone else under my CIBIL number [protected]. Due to this, i have been denied for Credit Card various times and also for loan instead of maintaining a good and healthy account. The details of fraud loans are:

1. Member Name: Indusind Bank
Account Type: Two wheeler loan
Account No.: RJC00987H
Ownership: Individual
Sanctioned Amount: 41, 000/-
Sanction Date: 23/05/2015


2. Member Name: HDFC Bank
Account Type: Two wheeler loan
Account No.: 29146168
Ownership: Individual
Sanctioned Amount: 40, 000/-
Sanction Date: 25/08/2014

Apart from this, loan inquiries for housing loan and vehicle loan against my CIBIL no have been done by someone else which were not taken by me.

These two loans have not been filed by me and the person who has taken loan under my CIBIL number has not paid the installments timely which has ruined my CIBIL SCORE.

This is a serious matter of fraud regarding which legal actions should be taken on the people involved in this fraud.

My details for your verification are as follows:-
Name: Sharif Khan S/o Abdul Khan
Address: Vill.- Kithana, Teshil- Chirawa, Distt.- Jhunjhunu, Rajasthan-333028
PAN No.: AOHPK3470P
Aadhar No.:[protected]
Control No.: [protected]

I request your good self to kindly look into the matter and revise my CIBIL score. The supporting documents regarding this matter including the details of loan are attached.

Best Regards

Sharif Khan

Contact No.: +91-[protected]

I had applied for credit card from Bhubaneswar region and it has been more than 20 days and my request has been processed. The agent has confirmed tat file has already handed to bank and same will be processed from Kolkata. But till date I have not received whether my card has been processed or rejected and the agent is not aware . They are confirming that Kolkata concerned manager is not providing any information on the status.
Worst service by a Bank. Will not recommended applying in Indus Ind Bank credit card.

Dear sir,
i veena g nair request you to issue NOC on loan a/c. no: GJP00367H, which was two wheeler loan, Now i need to submit RTO office Gandhidham branch, i already approached your gandhidham bank branch, on 20.06.2018, still not get the same, kidnly expedite the same to me for release RTO penalities,

hope you understand my requirement and do needful and oblige

MY ADDRESS IS HERE:
veena g nair
TRISTAR LOGISTICS INDIA PVT .LTD
PLOT NO.130, ABOV: LUXUXRY FURNITURE
SECTOR-8, GANDHIDHAM-370201

thanks & regards
veena g nair
[protected]

This is to bring your kind attention that we have a corporate account in Indusind bank under the name of M/s Venus buildtech India pvt ltd. Few days back a person came in at our corporate office by the name of “Vicky” who told us that he is from the web management team contact no - [protected]. He came with a person very well known to us who is also an employee of Indusind bank (Rajaram). Vicky asked us to take the services of their credit card facility. As we are connected with the bank since a very long time so we took it. He told us that the services are very good and all that stuff. But he never told us the extras which were written in the first statement that came in a few days back. It said that we need to pay ₹25000/- as a joining fee for credit card and interest charges of ₹4487/- for no reason. Kindly look into this matter and close our credit card facility and I am also thinking to close our account if this happens again.

Received sms from indusind bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 21:21 pm 29th June 2018
Indusind card no. [protected]
Oneassist relationship number - 4765390

Mobile no. [protected]

Hi IndusInd Bank Team,

It is very pathatic customer experience, i am facing with IndusInd Bank, even there was fraud done with me by you only.

My friend taken my parents document for guarantor in opening account with bank. I have not investigated much abot this and given my fathers documents to him.

Now he purchase a car with commercial number as Swift desire VDI on his name (Tejveer Singh) from Dev motors Hathras and he has submitted my father's (Bachchu Singh) documents as a guarantor. He cheated with me in that.

What exactly happened In that as we are getting notice that there is 2.5 lakh amount is pending and we have to pay that, How it can be possible. When I have identified that then I got that person submitted my fathers documents as a guarantor.

Now please find my concern and give me clarification on that.

1. - How he can submit my father's document without confirming me and my . father. There should be my father available to have signature at bank on guarantor documents as per the RBI rules.

Even i have checked with that person (Tejveer) also and he simply answered to me that you have not taken his signature also on bank loan documents, and approved loan when he was on duty. I am really surprised to hear that how it can be possible. How kind fraud you business you are running.

I have not any issue what he has done or not. I am also government employee.

I wants to get my father's name away from this. He is responsible for all that fraud he had done in that.

NOTE : I wants clarification on this, otherwise i will go on social media and legal for this. Whatever the fraud you are doing. Please be informed that till the time i wants my father's name back from all this, If i will not get any resolution than i will go legal and I do have 2 valid points to prove you fraud.

That guy is working with Indian Army and how you have not recovered that amount from him till now.

Person name - Tejveer Singh, Village -Tikait(Sadabad), Hathras.

Loan details :

Deal No Deal Dt Customer code Customer name Guarantor name Relation Deal status Regn No OD/Advance SOH
DAI01274C 10/08/2015 CU5822328 TEJVEER SINGH BACHCHU SINGH CUSTOMER V 64000 208000

Regards

Roopesh Kumar
Contact Number : [protected]

I am Jaganath Gogoi .I have need a NOC due to applying three state permit as per requirement of issuing authority but for the same your bank branch office at Bhangaghar under location of Guwahati require 2000 rupees for issuing NOC and require bank statement but for the same they have also need 200 rupees. It is not possible for us to pay for these tasks.

Dear sir / madam,

I am not able to pay this months credit cards due owning to a serious family crisis of my wife being diagnosed with cancer and extreme unplanned expenses due to this. While i explained this to all the callers a gentleman by name narayanan naren (As per true caller) was extremely wild and verbally harrassed me though i explained my problem to him. All this is for missing in just this month! Where as the rbi has clearly directed agents to be soft to people. I would like the bank to take appropriate action against such agents and also declare that the bank will be solely responsible for any actions and consequences that may arise due to such continuous harrassment.

Ps. I have an housing loan with hdfc and they were so accommodating when i mentioned this issue. Only indus ind agents are very abusive and aggressive

Today my person go to indus ind bank vapi branch at 3.40 pm, for transfer funds from my current account to my clients account at vapi branch, but due to some networking problems in bank, my person requesting to the deputy manager mr. Pritesh to send my transfer cheque to other branch along with bank personal, that persons also going other branch to do transactions other parties. But the deputy manager angry with my person and use vulgor languages, and told him to if you want to give complaint, them give complaint to higher authorities, so we book our complaints, we have 7 current accounts with indus ind bank vapi branch, mr. Pritesh not co operate with clients. We have facing many problems with this person

With regards

S y traders
Account no.[protected]
Vapi branch.

Sir
I am Ravinder kumar of Kanpur nagar few years ago I had purchased an Activa Scotty from Shree ASR Honda first time I had submitted some of the money cash and after that I have submitted with check but my check had been bounce by my incorrect signature after that I had submitted my all money by cash I was not known that my civil score has been down but when I went to take loan for my children higher education then bank told me that your credit score has been down.
Sir. So please kindly correct my civil score so I can take loan for my child higher education.