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IndusInd Bank Complaints & Reviews

3.1
Updated: Dec 10, 2025
Complaints 2191
Resolved
1322
Unresolved
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IndusInd Bank reviews & complaints page 24

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B
Bhanu vegas
Jul 5, 2021
Resolved
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As I have taken a loan in the IndusInd bank for purchasing a two wheeler (Honda activa 4g ) and I have paid all my dues up to date and I expect noc from the bank
Aug 12, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Jul 05, 2021
Updated by Bhanu vegas
I want my noc to because I have to buy a new vehicle
Verified Support
Jul 07, 2021
IndusInd Bank Customer Care's response
We request you to e-mail us the complete loan account number at [protected]@indusind.com in order to check and assist you further.
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    sougota chowdhury
    from Bhubaneshwar, Odisha
    Jul 5, 2021
    Resolved
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    Resolved

    Hi All,

    I am using a Indusing Bank credit card from more than 5 years, Everytime I made the payment within my due date.

    My last Credit card bill ending with 0007 was generated on 03.07.2021 with total outstanding amount 96000(approx.), due date 23.07.2021 and today 05.07.2021, I am start receiving frequent call from Indusind Collection Department to make the payment. It is creating a mental pressure on me,

    Due to some financial crisis, I am not able to make the payment of my total outstanding within a month. I want to convert my outstanding amount to EMI, So that, I can payment total outstanding amount with interest but no mental stress.

    I tried to contact customer care centre for the same, but did not get connected with them, I have already sent an email to nodal.[protected]@indusind.com, but still did not get any response.

    I writing over here because, I never get the EMI option on my card although if I am want to pay with high interest. I applied for the EMI option for 02 times earlier, but every time they did not response.

    As a customer, I am ready to pay the outstanding but due to some financial crisis, I am not able to pay with in a month, I think Bank should consider this issue sympathetically and allow me to convert the outstanding amount to EMI.

    Regards.
    Sougota.
    [protected]
    sougota.[protected]@gmai.com
    Aug 12, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 06, 2021
    IndusInd Bank Customer Care's response
    We wish to inform you that as on date the total outstanding due reflecting on your card account has exceeded the total credit limit assigned to you and your credit card status is in overdrawn. 

    Hence we request you to make the interim payment immediately to regularize your card account.

    Please note, over limit fees of 2.5% of the overdrawn amount subject to minimum of INR 500.00 along with the applicable tax is applicable to your card account.

    Post making above payment we request you to write to us or call on our helpline number[protected]/[protected] and we will assist you with Emi conversion.

    We wish to clarify that payment reminder calls for your card account in default are made only with an intent to remind you about the increasing outstanding, which may have escaped your attention. We confirm that we sensitize our executives/collection agents to strictly adhere to the code of conduct laid down in accordance with the guidelines of RBI.
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      A
      Avinash S. Moolya
      Jul 3, 2021
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      Address: Sai plaza Bldg. b-303 dwarli

      When i make the payment why indusind bank changing extra for me
      they now the reason then also changing 6000 to 9000 extra

      please help me out
      +1 photos
      IndusInd Bank customer support has been notified about the posted complaint.
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        S
        surbhi Mishra
        from Mumbai, Maharashtra
        Jul 2, 2021
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        Online financial fraud report taken.

        Address: Hanuman takdi,vevoor,mishra compound,palghar east - 401404

        I Surbhi Mishra victim of online financial fraud transaction. on 24.06.2021 I got a call from naukri.com and they said my profile is shortlisted for interview and need to pay Rs10/- for telephonic interview and share me link to pay when I put my debit card detail automatically amount debited from my account without sharing OTP and at the time when I received debit message I informed to bank about this fraud transaction with in hours but they...
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        S
        Sai Surya Voraganti
        Jun 30, 2021
        Resolved
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        Resolved

        My account has debit freeze status from long bank and i have visited bank many times, but there is no response from them.What should i do now
        Aug 8, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2021
        IndusInd Bank Customer Care's response
        We regret the inconvenience caused .Please write us at [protected]@indusind.com along with your contact details to check and assist you further.
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          Sai Surya Voraganti
          Jun 30, 2021
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          My account has debit freeze status from long bank and i have visited bank many times, but there is no response from them.
          IndusInd Bank customer support has been notified about the posted complaint.
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            S
            svc74
            Jun 28, 2021
            Resolved
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            Resolved

            I have above no card.As I could not make payment due to unavoidable family and poor financial condition, the banks hard recovery agents started to abuse me, even they are threatening to beat me, even they are also insisting me not to disconnect phone. Is this policy of bank to recover due amount from borrower engaging such type of agencies/persons.
            Bank has 100% right to approach customer to pay their dues. But customer has also certain rights. Please advise your hard recovery agents not to use foul languages, while approaching customer, also to respect customers privacy.
            Aug 6, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Greetings from IndusInd Bank.

            Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

            We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

            Regards,

            Social Media Team
            IndusInd Bank Ltd
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              G
              Gerrard
              Jun 27, 2021
              Resolved
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              Resolved

              Address: Flat no: 1C 21/12 Prantik Housing Complex (Phase 1) Kalitala M.G Road kolkata - 700104

              Hello myself Evan Sanyal from kolkata. I have purchased a bajaj pulsar 180cc bike from OSL Bajaj Showroom Thakurpukur on july 2015 It was taken under Finance from Indusind Bank.. All the EMI s have been paid by 22 months. But unfortunately The Indusind bank didnot provide me the NOC. Kindly help me My bike loan EMI s has been completely paid in 2017.
              My bike reg no is : WB 20 AL 8702
              Aug 9, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 29, 2021
              IndusInd Bank Customer Care's response
              Dear Customer,

              We will respond to your concerns vide service reference number: 10349956. We request your support and co-operation in the interim.

              Regards,
              Team IndusInd Bank
              Mh 17
              Am7167 noc roblaim
              Pandurang Salve's reply, Jul 7, 2021
              Mh17 AM 7167
              MOB= 9881649279
              Noc not collected please give my noc
              Noc holder name Bajirao changdev salve
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                D
                dpfo
                Jun 26, 2021
                Resolved
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                Resolved

                Address: IFSC Code: INDB0000604 , Address Grnd Floor Bihta Gadh Par Bihta Gram Panchayat P O And P S Bihta Dist Patna 801103 Bihar

                I am customer of IndusInd Bank Bihta, Patna (Bihar) Branch IFSC Code- INDB0000604. I have opened account on 11.06.2021. A unnamed Cheque Book & ATM Card has been issued instantly but after some days. I received a massage by the bank about debit of rupees 2950.00 towards platinum premier card issuance and further debit of rupees 2950.00 towards master card issuance. I just want to say that all the above mentioned cards have been issued without my consultation and my permission and this is matter o[censored]nauthorized deduction. ( Sharadchandra Jhunjhunwala), Bihta, Patna (bihar) Mob- [protected]
                Aug 11, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 28, 2021
                IndusInd Bank Customer Care's response
                We regret the inconvenience caused. We request you to write your concern to us at [protected]@indusind.com from your registered email-id to enable us to assist you.
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                  K
                  KousikBanerjee
                  Jun 25, 2021
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                  Resolved

                  Address: Ghatal, paschim Medinipur

                  I am Kousik Banerjee. It is highly unfortunate that my IndusInd A/C has been debited for INR 11, 800.00 towards issuance Fee of Debit card without my permission. Since I already have a debit card and I am happy with it, I never asked for another one. I don't need any new debit card at the moment and If any point of time I feel the necessity of a new one I will apply for it in a proper way.
                  Therefore I would request the bank to resolve my problem and give my money back. Thank you.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Thank you for highlighting your concern. We regret the inconvenience caused. Please share us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                  Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                    S
                    Surjyolal chakma
                    Jun 24, 2021
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                    Resolved

                    I am surjyolal chakma Account holder in your Bank jp nagar branch I am not able withdraw from my Bank account. Kindly solve this problem I have to make transfer money for emergency.
                    Account number:[protected]
                    IFSC code:INDB0000354
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                    Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                    KousikBanerjee's reply, Jun 27, 2021
                    My contact no. is 9851047774
                    and my email id is [email protected]
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                      R
                      Ravinder Ejjagiri
                      Jun 17, 2021
                      Resolved
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                      Resolved

                      Address: Hyderabad, indusind credit card division

                      Dear team
                      I requested so many times through mails (priority.[protected]@indusind.com) and also so many times called to customer care taken a request but there is no reversal of my credit card charges Rs.25000rs not a small amount for me.

                      With regards

                      Ravindar E
                      [protected]
                      ravinder.[protected]@gmail.com
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2021
                      IndusInd Bank Customer Care's response
                      We would like to inform you that basis our records we have forwarded your request for welcome gift extension to the concerned team.
                      According to the update received, welcome gift extension request has been declined as same needs to use within the validity period. Hence, we regret our inability to extend the validity of the welcome gift.
                      We wish to inform you that our head credit card team has responded to your concerns vide interaction 06684442, request you to reply to the same in case of any discrepancy.
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                        V
                        Vijayaramanathan Sethu
                        Jun 16, 2021
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                        Vehicle NOC REQUEST

                        Dear Sir/Mam,
                        Myself Viijayaramanathan S, I have own Vehicles(TATA ACE) purchased date 30/01/2013. I taken vehicle loan IndusInd bank. Now I sale my vehicle but NOC documents I miss out to change bank name to my name. I required cancellation of loan lien/endorsement. Today only I verified and unaware of banking process. Kindly update New NOC documents to my mentioned adhaar address. I attached all received documents copy and my KYC...
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                        brindhavino
                        Jun 15, 2021
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                        Address: Tamil Nadu - Coimbatore

                        Last one month before i had cancelled in my my credit card account and was paid full outstanding, unfortunately my card was missed and i have blocked immediately and inform to indusind customer care, they have to confirmed CREDIT CARD account -M.SRIVINOTHKANNAN ([protected])was cancelled through e-mail.

                        But last month bill was generated for 0.00 to my e-mail id, now i would like to close the entire closure for NO OBJECTION CERTIFICATE.

                        Please do the needful.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 23, 2021
                        IndusInd Bank Customer Care's response
                        Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
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                          N
                          Nisanth KV
                          Jun 15, 2021
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                          Hi Team,

                          We bought a loan for our Motorbike Hero Honda Super splendor with Loan Number TAR01334H.
                          Loan amount got closed and we haven't received the NOC certificate.
                          When I went to the bank(Attur Branch - Salem District) they checked my loan account number (TAR01334h) by generated the statement of accounts and told me you have paid all the installments. Please pay 500 rupees for Duplicate NOC. I paid the amount on 19th Sep 2020 with Affitavite from my Lawyer and confirmed that you may come to the office after 15 days to get NOC paper. From there I constantly reaching bank office every week and they simply told the reason as you will receive in another 10 days. Only Days have been passed but still, I haven't received any information about NOC.

                          Is this the way you are treating your customer after paying the full amount still haven't received NoC for 15 years?

                          Note: I checked with your legal lawyer about my Loan and he confirmed there is no legal issue with this Loan(TAR01334h). Please confirm whether you will able to share the NOC or not. Due to this NoC issue, I'm unable to renew RC for my bike. Awaiting your early reply.
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            A
                            AaKiran
                            Jun 14, 2021
                            Resolved
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                            Resolved

                            My car loan loan amount dues was clearded and loan was closed but bank excutives were not responded properly to issue the NOC certificate at suryapet, indsind bank,
                            Suryapet
                            Telangana
                            My car loan details
                            Angothu vijay kumar
                            Tata indica vehicle
                            Loan no.AVS00391C
                            [protected]@gmail.com
                            Aug 27, 2021
                            Complaint marked as Resolved 
                            My car loan loan amount dues was clearded and loan was closed but bank excutives were not responded properly to issue the NOC certificate at suryapet, indsind bank, Suryapet Telangana My car loan details Angothu vijay kumar Tata indica vehicle Loan no.AVS00391C [email protected]
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 23, 2021
                            IndusInd Bank Customer Care's response
                            We will respond your concerns vide interaction 10156807.Request your patience in the interim
                            Verified Support
                            Aug 06, 2021
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We will respond to your concerns vide service reference number:11642034. We request your support and co-operation in the interim.

                            Regards,
                            Team IndusInd Bank
                            Verified Support
                            Aug 10, 2021
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you that, as per the update, this loan AV*****1C was under legal arbitration and has been closed in June, 2020. However there are various other loans in your name which are under legal case and hence the No Objection certificate here is kept on hold as is lien marked. Unless the payment in the balance loans are getting cleared No objection certificate will not be released for this.

                            Regards,
                            Team IndusInd Bank
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                              N
                              Nisanth KV
                              Jun 14, 2021
                              Resolved
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                              Resolved

                              Address: Attur

                              Hi Team,

                              We bought a loan for our Motorbike Hero Honda Super splendor with Loan Number TAR01334H.
                              Loan amount got closed and we haven't received the NOC certificate.
                              I went to the your Attur Branch every week but still i Haven't received any updates for the last 10 months. From 19th September 2020 I'm taking to your brach but still got any proper response.

                              Is this the way your treated your customer after paying full amount still haven't received NoC for 15 years.

                              Email : [protected]@gmail.com
                              Jun 29, 2021
                              Complaint marked as Resolved 
                              When I went to the bank(Attur Branch - Salem District) they checked my loan account number (TAR01334h) by generated the statement of accounts and told me you have paid all the installments. Please pay 500 rupees for Duplicate NOC. I paid the amount on 19th Sep 2020 with Affitavite from my Lawyer and confirmed that you may come to the office after 15 days to get NOC paper. From there I constantly reaching bank office every week and they simply told the reason as you will receive in another 10 days. Only Days have been passed but still, I haven't received any information about NOC. Note: I checked with your legal lawyer about my Loan and he confirmed there is no legal issue with this Loan(TAR01334h). Please confirm whether you will able to share the NOC or not. Due to this NoC issue, I'm unable to renew RC for my bike. Awaiting your early reply.
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Jun 14, 2021
                              Updated by Nisanth KV
                              Any updates on my latest comments
                              My loan account number (TPH00027C) I Was Closed my Car loan as on 27.04.2021 till i am not received the NOC Certificate form bank said please kindly consider my situation and provide the NOC as soon as possible... Thanks for your support and understanding...
                              My loan account number (TPH00027C) I Was Closed my Car loan as on 27.04.2021 till i am not received the NOC Certificate form bank said please kindly consider my situation and provide the NOC as soon as possible... Thanks for your support and understanding... waiting for your reply
                              IndusInd Bank Customer Care's response, Jun 23, 2021
                              Verified Support
                              We wish to inform you that our team is working on your concern vide Service Reference Number: 10156749. Request your co-operation in the interim.
                              IndusInd Bank Customer Care's response, Jun 28, 2021
                              Verified Support
                              We request you to please collect NOC from the following branch after 18.07.2021

                              INDUSIND BANK LTD
                              GROUND FLOOR,
                              DOOR NO.192 (879)
                              POONAMALLEE HIGH ROAD
                              EGMORE-NUNGAMBAKKAM
                              TALUK
                              CHENNAI
                              TAMIL NADU
                              .
                              Thanks for your support and understanding...
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                                J
                                Jarchit8Archit
                                Jun 11, 2021
                                Resolved
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                                Resolved

                                I am the holder of indusind card from march 2020- there is a fraud happen in sept 2020 and I tried to call the bank but no response and now I request them for the settlement but no response
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Regret the inconvenience caused. Request you to kindly share us your concern at [protected]@indusind.com for us to check and assist you further.
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                                  G
                                  goyalSales21
                                  Jun 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: GOYAL SALE SCF 21 MANIMAJRA CHANDIGARH

                                  Dear sir we had applied for a credit limit in your bank . Against this request we opened a current account in the name of goyal sales in Industland bank manimajra Chandigarh our Current account no is[protected]. the bank employ Mr Arvind ask us to deposit Rs.41300 in this account to perform Credit limit application we deposit the amount in above account in the month of march 2021 . but due to some reason our cc limit request rejected. We asked bank to refund our amount and close this account . but the bank not able to refund our amount and their employes always ignoring our requests . so here by i am requesting you to kindly take same reasonable actions as soon as possible.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Regret the inconvenience caused. We request you to kindly write to us at [protected]@indusind.com for us to check and assist you further.
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                                    O
                                    only4raja
                                    Jun 10, 2021
                                    Resolved
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                                    Resolved

                                    Transaction No: IMPS/P2A/[protected]/SBIN
                                    Transaction Date: 10/06/2021
                                    Debit Amount : 40000
                                    Remarks : Amount are debited from IndusInda Account but not credited to SBI Account No. I am using Indusind Mobile App
                                    Jun 10, 2021
                                    Complaint marked as Resolved 
                                    Solved issue
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 01, 2021
                                    IndusInd Bank Customer Care's response
                                    We regret the inconvenience caused. Request you to write us at [protected]@indusind.com to check and assist you further.
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