IndusInd Bank Complaints & Reviews

Dear Sir,

I am using Induslnd Bank credit card from the January 2019 to till date and due my financial crisis I was unable to make the payment from April onwards, so I am asking them to settlement but the collection agency having contact no(s). are [protected], [protected] and [protected] and the collection agent namely Ashish and Neha respectively called me randomly and harassing me to make the payment immediately and they are abusing and misbehaving with me and as well as to my husband also.

Sir, I am Covid positive from 07.05.2021 with moderate symptoms. Further collection executive visited at my home on 09.05.2021 for payment collection. My husband was also the Covid positive in the month of April. Right now we both are mentally disturbed and our savings consumed in our Covid treatment.

I am saying them I was unable to make the payment right now, so please settle my this credit card, but they won't and making the pressure on me to make the payment. Just because of this my oxygen level going down and starting the breathing problem. I would like to request to kindly take the strict action against them help me out from them.

Regards,
Anita
[protected].

My Credit card #[protected], phone number [protected], mail id snk.[protected]@rediffmail.com. I utilizes the card for Rs 158000, card limit is 172000 last month April I made the payment of minimum due. After making minimum payment, I received so many calls from Indusind card.They begged me by calling me several times to convert the sum to EMI. I denied, repeatedly he was calling me stating reduction in interest and as well as processing fees. View IVR recorded. The actual sum for repayment in EMI is different from the illegally levied statement which is levied is barbaric and grave . Their Modus operandi is to levy and suck lure customers. Usually I used to see only text messages of credit cards but indusind cleverly cunningly criminally intentionally avoided to send message. To make the payment, I viewer the mail, I was shocked and astonished to see the illegal fees levied in which they have stated overdue, finance charges. I tried with customer care, they also frauds have been hired .I told them I didn't optfor EMI, cancel it will make full payment. They are masters in criminology, stating to preclude for total sum with 3% extra charges. I have mailed to indusind last week still no response, commented on mobile app mentioning their fraudulent game. Hence I request to intervene into the subject and please do the needful. So cancel this EMI option, whatever the total actual sum I will bear.

Non maintaince Balance charge to debit my account 521...

But my account every month maintace balance...
3 months balance charge has been imposed.
But my account is in the timen balance of 3 months from
Why do not I have mutuality messages if I have a balance in my account.
I understood this bank good but this bank gives very useless dirty service..

I just stop my account right now

Hello team,

From yesterday i have received a spam call with default voice message for indusind credit related things. I have blocked 50+ Numbers but still I am receiving every minute a spam call with new number. Its irritating and make tensed. Please do the needful to stop the call.

I have called customer care but not able to connect with them.

Thanks
Imran T...

I had mutiple calls with Customer care team, i didnt get proper response from them and didnt pick my call most of the time

and No Toll Free no [Spending more money for discussion with customer care], Really use less service provided by Indusind Bank

An unauthorised transaction took place on 13 May'2021 from my Indusind Creadit card account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted.
Look into this on urgent basis.
Attached screenshots for reference.

Regards
Loganathan
[protected]

Sir
Due to some reasons my mobile my account number[protected] was freezed but activated by bank.due to freezing I could not transact through this account number.Therefore I went to branch to solve this problem.Branch employees advised me to close that account number, so I submitted an application dated May 10, 2021 before the branch manager but he advised me to surrender the issued cheque book and debit card. So through the application dated may-11 2021 I surrendered that cheque book and debit card.
The working employees named Deepak, second employee whom surname is Mishra and the guard name unknown asked me my cast.I told them my cast scheduled cast. After hearing my cast the guard asked me to sit outside the bank and when I told them that I came here to close my account number so I should be in the bank premises but the guard went to Deepak and in very rudely and humiliated manner they did asked me to get out from the premises of bank while in outer side there was a lot of sunlight and It was impossible to stand in sunlight.
Feeling the humiliated behaviour due to being of scheduled cast of Mr. Deepak and the guard I cme back my house.

Sir until mr Deepak and gaurd know my cast they behaved with me in good manner but as they came to know that I belong to scheduled cast they humiliated me.
I hereby request to take necessary action against the both employees for the cast poluted mind so that no other customer of scheduled cast could face such behaviour.
Thank You
SUKHVIR SINGH
ASSISTANT TEACHER
JANTA INTER COLLEGE SIKATRA
DISTRICT HATHRAS-204212
MOBILE-[protected]
EMAIL- [protected]@gmail.com

Your bank manager Narender asked for 5000 bribe. I did not give up. In retaliation, he put an interest rate of 19% on my loan documents. Health Insurance (15000) did without telling me. NOC will not come if compliant.

I have transferred 2.8 lacs in 2 transaction of 1.4 lacs each from Indusind bank account net banking on 10 May to HDFC bank account account

Indusind Bank A/C No.[protected]
HDFC bank A/C No. - [protected]

For both transactions i got a SMS that due to transaction time out issue transaction were failed but 2.8 lacs has been deducted from my Indusind bank account, neither it is credited back to Indusind account or to HDFC account.

Transaction Details :
IMPS/P2A/[protected]/HDFC (Reference ID[protected]
IMPS/P2A/[protected]/HDFC (Reference ID[protected]

Requesting you to look into the issue and resolve at the earliest.

Hi, I have an IndusInd bank platinum credit card. 14th of October bank person has sent me a settlement letter as per our conversation on phone and told me to pay in 3 EMI optional, the total amount is 60, 000/- settlement letter file is encrypted in my Email.

As per the conversation on the phone, the bank person told me to pay immediately Rs.7000/- (Which I have paid immediately on 16.10.2020) and a balance of Rs.13, 000/- I paid on 31.10.2020

the second installment also I have paid on time Rs.20, 000/- dated 20.11.2020

the 3rd installment is delayed but I have paid on 02.03.2021 and the same day I received the call from the bank person that today is the last day and we have to close the file, please pay immediately today itself, same I have done and shared the receipt of the payment to the person on what's and again I called him for confirmation and he has confirmed me on phone.

I lost my job 23rd of March 2020 because of the Covid situation, still trying and applying for the job portal, it is very hard for me to live a normal life in this financial crisis, I surprise when again bank people are chasing me for the balance payments instead of issuing the settlement letter to me, I make all the payments as per bank confirmation and settlement amount.

I contacted indusind bank credit card settlement team and send several emails but they are denying to issue the settlement letter and writing me to come to the branch for the discussion, In this lockdown period, I can't travel anywhere because I don't have any essential job or card to go out, how can I travel to a bank that is not possible for me in this situation.

I faced this issue and this created mental pressure on me. Moreover, every day I got so many calls from the IndusInd bank collection team and they are harassing me as well after taking the settlement amount from me.

I attached the settlement letter correspondence from Indus bank for your reference, request please help us out.

credit card no.[protected] in the name of Deepak Sharma (Case ID:01947637

Hi,

I have availed a two wheeler loan from your financial institution. I'm done with my emi however haven't received the NOC letter for the same or I have received any call from the concerned team. Please look into the matter. My vehicle number TS10 ES 1498.

Regards,
Sairam

I have cleared my two wheeler Loan on dated 21.11.2019 but i have not received NOC from your bank till now. I have approached several times your loans department in this regard at Khunti (Jharkhand) but did not responded properly.

My Details are as under:-
Loan agreement no- BRB01887H
Invoice no.-MA/22/278/18-19
vehicle engine no.- DE6EJ2800489
CHASSIS NO.- MD634DE62J2E00553
Model- Apache 180 ABS.

My contact no. is [protected]
Email ID- [protected]@yahoo.co.in

Dear Sir/madam, I had made transaction with the amount of Rs. 707.80/- at Dmart avenue super market at ongole branch.
The transaction ID is 20272814.
Kindly please verify this transaction and refund my amount as soon as possible.

My father Shri Arvind Gangadas Parekh who is 73 years old visited vasai East branch of indusind bank today morning around 11 am, instead of attending him the manager made him wait for 20 minutes and did not behave appropriately, my father wanted to Invest 10 lakhs in fixed deposits but due to the managers behaviour indusind lost the business

Dear Team,

I'm humbly request you to help me in this situation.
Everyday, From Different number Induslnd Bank Tele Marketing Recorded voice calling me. It's really irritating and unbearable to handle this calls.
They even started calling in middle of the night.
Whenever i pick my phone, a stupid voice note of Marketing keeps playing same thing all the time..

I've blocked all their number but they keeps changing number everyday.

There is no control over it.

I'm also registered with do not disturb with TRAI still getting this calls.

Help me ASAP.

Thank You,
Rahul S.

Back on 8th april 2021 I received call from executive of Indusind Bank (I've saved ID card photo), they offered me LTF credit card and I accepted the offer, I submitted all my documents, there was a verification call immediately on that day from different lady, whom verified all the details.

Then again there were two direct visits, one home visit and one office visit, they collected photos and took my details orally, they also asked names of people in my living area who know me and then submitted some form and then said my application is forwarded and I will receive update soon. (I've took their ID snaps too, they were from 3rd party called "Bilkish Associates pvt ltd"

Then there was another call asking if the verification guys actually visited me, then the lady said that my application is complete and there will be soon update.

My problem is that I've yet to receive any communication on status of the application even though whole week has passed since the home verification. Bank website doesn't seem to have any option to check application status and their customer care doesn't pick up calls.

I'm starting to worry that some random person out there has all my documents and other credit card information and this could be a nasty fraud. I sincerely hope that's not the case but I hope Indusind team can look into this and inform me if this is legitimate process and if yes, status of my application.

Just in case this is a legit thing, I'll refrain from uploading ID's and phone convos, but if it is not, I'll.
My no is
[protected]

Hello I have made a request to my nearest branch for my Account Closure. But I don't receive A single Explanation On It I have Made a request On 12th April 2021 Kindly Solve My Problem As Soon As Possible.

I have done fund transfer of 3000rs twice on Saturday, 10th April 2021 at 11:18am and 11:20am. Transfer was done from ICICI bank to Indusind bank. ICICI officers have approved and verified that the transaction was successful but the recipient has still not received the amount.
This is really poor service. Kindly look into this and help to resolve this case.

Dont go for this bank in future they mentally harras me daily through threaten calls so today now i clear my credit card fees without using and for now and forever i have no relation with the bank.in future if any fraud complaint regarding me. I am not responsible for this.
I am a honest customer and holding high cibil score.in my banks.but this bank cheat me and blaming me.so for my respect in the market i am paying
The fees of card without using any benefit.and close my all customer relation with this bankrupt bank.who cheat peoples.

The next card fees is to be paid for lifetime but in this life i dont want any RELATION WITH THIS CHEAP BANK.AFTER NOTICING COMPLAINT THEY DIDN'T DO ANY THING.
Again sending me card fee notices is this a not illegal to force someone to purchase their product. Worst bank i dont want the card but they deduct money from my card and create statement every month.i dont have any card I had already block all cards
And never use card a single time any where.

Hi i am anil
My Loan Acount No.--- DUZ00475G And My Car No-- UP 12 AT 3260
I finance a TATA MAGIC from Indsind bank. I have Clear Time to Time all my Dues payment for the same but till date Bank not provide My No Objection Certificate to clear the further documention. I am regular follow with bank representative MUZAFFARNAGAR (U.P) branch. but he is providing me time next and next Some time not responce. Kindly help me in this regard.
Thanking you
ANIL My Mob.[protected] and Email: [protected]@GMAIL.COM