IndustryBuying.com Complaints & Reviews

I had order safety shoes on 28/10/2019. I am not getting response from any of industrial buying team. I had try so many times to call those lazy and irresponsible person's they cannot giving response to me. I had call customer care number but it will cut automatically. Even i called to cancel my order, also not able to connect the call. The customer care number is fake. They are making fool to customers.

My return policy got over yesterday. And today i called the customer care regarding the return of the product that i ordered. The guy who answered the call was too stubborn to listen to the call completely. We were out of town and came back home yesterday night. The product was received by our house keeper who had no idea about it. He wouldn’t even listen to our issue of being late by a day. We further then asked him to connect to any of his senior and he just said no that he wouldn’t do it. He just kept on saying that the return policy period is over

I purchased and received the above product vide Order No.[protected], Invoice No. SBW[protected] from IndutryBuying.com.
When I wanted to use, it did not work. On complaint they refused to replace as it was over one week.
Things purchased can not necessarily be used in one week. besides there should be warranty on the product.
This product has been shipped by Emtex Engineering pvt. ltd., Khasra No. 184, Village Budhpur, Bijapur, Baddi.

Order no :[protected] nos. Safies power black raincoat free size was ordered on 2nd september 2019. But while tracking the order status only approval have been done and regarding processing, no action have been taken yet and it seems that delivery of the above items seem grim.

Kindly look into the above matter, otherwise i have to knock the door od consumer forum. So please do the needful so that we will get the material at the earliest.

What is the status of my order?!

Payment made on wednesday 11.09.2019 and no confirmation till 14.09.2019 saturday. Please update dispatch details immediately.

Payment was made through neft and details for the same have been updated but still i have not even received and acknowledgement from your end.

What is this complete lack of responsibility?!

I have booked a order on 22nd august, 2019. When i am booking this order they said that they delivered with in 4 to 7 days. But today 4th september, 2019 till date they didn't processed my order. When i am calling help line they always said we will delivered in 2 days. But till date they didn't process my order.
I have made a payment through credit card. They have give me confirmation also received payment fully. But they didn't process our order till date. This is item is very urgent for us. They collect money after that they didn't bother customer problems. Please look into the matter and do needful sir.

I made an order for a power pesticide sprayer KISANKRAFT 7.4kW Farmboy Economy Series Sprayer FB-708 vide Order No :[protected] dated 14 August 2019 which got delivered on 22 August 2019 through FedEx. However the product they have sent to me was with multiple breakage and immediately I called their customer support and lodged complaint. They arranged the return shipment from me on 24 August. it is 10 days since I returned the same, however they neither make a refund or sending a replacement.

I have ordered and paid for an order on 9th august 2019. Its 1st september 2019 and still haven't received my order. Kindly cancel the order and refund my money back.

Order no:[protected]
Amount: 2705
Receipt no: ar6273946

If the amount is not refunded in 1 week i will take strict legal action.
Worst website i ever encountered in my lifetime. They are thieves looting people.

Kindly refer to your order conf. No.[protected] dated 20/07/2019.
We have received the material paid the bill amount but did not receive
The b2b invoice either with the goods or by e mail. We lodged complaint
By help linr phone also.

Kindly mail us the copy of invoice and oblige.
Our gstin: 06aaypm5228n2zv

Regards

D. P. Mehran
Power drives panchkula

I had ordered 2 fans from https://www.industrybuying.com/ web portals.
This order (Order number 6063263) was placed on 23rd june 2019. Out of two fans one was exhaust fan for kitchen with metal fins, and make was almonard where as other one was a ceiling fan. But i received only the exhaust fan and with plastic fins.
The received fan is of bad quality. Also the mrp on the fan was showing value of 1410 inr inclusive all taxes. Whereas company has charged me 1700 inr for the same. I rejected that fan due to quaity and asked company to take back. But company is not responding even after one month.
The other item has not yet delivered at all. This delay is too much for the consumer goods.
Astic fin fan which is very cheap quality. I rejected the product and wanted to get replacement. I contacted the company many times but there is no response from them. The other product of ceiling fan has not been yet delivered at all.
It is almost more than a month i am following up with company and there is no proper response. I have requested them to cancel my order and refund my money. But they have not responded positively yet.
I ordered material on this compnay due to urgency but they failed to provide me in time and correct items. Hence my reuest is to get full refund. Presently company is not responding. Please help me...

Regards,
Vikram tambe
[protected]

Dear sir, i ordered for pixma 745 xl printer cartridge 2 nos, wide the order no.[protected] and make a payment of rs.2450/- towards the above said printer cartridge. As per the tracking information i come to know till now it is not yet dispatched from the supplier m/s. Emtex engineering pvt. Ltd.,.
Hence please be kind enough to cancel the order and the payment of rs.2450/- may be refunded to me at the earliest.
I never expected these type of delay and irresponsibility from such a big organisation of industrybuying.
Regret
D. Nagaraj
+[protected]

Please cancel and refund my money pertaining to below mentioned order.

Order id : 6156047
Product: ferm pmm1006

Reason to cancel: delay in processing
Unable to cancel order from industry buying site and customer support numbers not working. They blocked my phone number

Please resolve the issue and refund money to my bank account as soon as possible.

If industry buying dont refund money in next 2 days please take stringent action against them

Order item: bosch d-tect 150 max. Detection 150 mm wall and floor detection scanner
Order date : 14 jun 2019 14:48
Amount rs: 52379.00
Order no:[protected]

We received an email that the item was despatched through fedex with tracking number. Then later an email came that the item has been delivered.

Upon checking the fedex tracking sheet shows the item was in udaipur it's delivery vehicle at 11:12 am and delivered in chennai at 4:05pm (In a span within 5hrs! - which is practically impossible.) and delivered to wrong person.

Upon following up with indutrsybuying.com, there was no feedback either through email or phone. It's very disappointing.

We seek the company to cancel the order and refund the amount.

I ordered this order no:[protected] for damor sewage submersible pumps eco 75 (1 hp). The package i received on 19 th june. They left the package with the security. When i opened the package on 26th of june i found the shell of the motor broken. I raised a return request vide request no. Request id re5b393f6047. Today i called your customer service, they are telling they cant replace. I have been buying from industry buying for long, this order is for a school use. I request you to kindly replace the same and give me a fresh demor pump

I ordered a Dr morepen nibulizer on 10th june, but its 18 june my product didnot shiped yet. I camplained about 3/4 time with their help line number they said it will despatch in 2 to 3 days, but order is still approval status. If i went to cancel it then is cant be canceled. I orderd the product for a patient but they are very late what can i do please help me.

This is advisory to unaware purchasers. Do not buy anything on Industrybuying.com, otherwise you will lose your money. They either don't deliver or deliver faulty product - that they will never replace or refund. I have ordered safety shoes Order no Order No:[protected] which were delivered of wrong size in damaged packing, I am following up on my return Request ID REE2DC271421 for more than 2 months, but they are sending same copy paste message - basically delay tactics. Their one single call centre number never connects.

I ordered a portronics por 141 (portable speaker) from www.industrybuying.com on[protected] under (order no[protected] and full payment was made by debit card but delivery of product has not been made till[protected]today). I called customer service many times on No. +91 [protected] but they everytime said we will dispatch your product within 2-3 days but not delivered.

A4 size paper green paper online order on 19/5/2019 but yet not received from industry buying. I have paid the amount already and 10 days have past but not yet received. I also have added screen shot of order no.in this order mobile no is [protected]. I ordered on 19/05/2019. Kindly take necessary action of delay.

I bought Adani solar panels from this company worth Rs1, 01, 810 after consulting their customer service.

I paid full in advance and they promised to dispatch within 3-4 days.

15 days later and after numerous false promises, they still have not dispatched the product. And now, after asking for my money back, they are not even answering my calls.

Next I will be filing a criminal complaint with...

I was ordered tail lamps of car on 22nd March till now the ordered .They had mentioned in their site that the order will be dispatched in 5-7 days. Whenever i track my order it is shown to be approval. Talked to custumer care but they responded to 2 to 3 days I was asked regarding the order till now it was showing approval may I know whether the order was confirmed or not suddenly they hanged up the call even i tried for 3 times same thing has happened just now I was trying to cancel my order message has been displayed we cannot cancel your order kindly do the need full I want my money back to my account

G srikanth