IndustryBuying.com Complaints & Reviews

Order id is 4431886 and 4429757
We are following up with customer service team of industrybuying.com but they are unable to answer the reason of too much delay in above mentioned order id. If more than 7 days, you need to dispatch a material then how the need of industries will be fulfilled?
Moroever, the response of customer team is pathetic as maximum time, they dont attend call during office hours. If they receive, they are...

Complaint against order number :[protected]
I have ordered 10 jcb electric planers with order no.[protected] from industrybuying.com on 22th June 2018 of amount 27500. The payment has been made through NEFT as there were no COD option. After the order was placed, its more than 1 month they didn't dispatch it. All the time I call the customer care they just told me that the order didn't shipped due to some vendor problems and asked me...

Hi,
I have purchased zebronics speakers from industrybuying.com on 12th june 2018 and it has not been delivered till 25 june, due to getting false promises from customer supports guys, i have cancelled the order and wanted my refund the amount, but now after waiting one month the refund is not received, and customer support saying false promises that it is in process and will be refund two to three days all the time in last one month....

Product purchased under order #[protected]
As per the order the Post hole Auger and the drill bit was ordered, only the Auger has been delivered. Due to repeated requests u are unable to deliver the second item i.e drill bit.

If the appropriate size of drill bit cannot be delivered the said equipment does not fullfill my requirement. I would like to return the product incase the drill bit cannot be deliver. The product...

I have ordered one Office table from industrybuying.com while purchasing product they have told me it will 12-15 days to dispatch which I am OK with it. Now its been more than 15 days my product is still not dispatch. I have paid all the money since there was no option for COD. I have tried calling them mailing them but I am getting the same reply that my product will dispatch in 2 days. After all this I have search reviews abut industrybuying.com...

May 29, 2018 ordered an office chair from industrybuying.
June 6, 2018 chair was delivered. We assembled it and noticed that it leans to to right.
June 8, 2018
A. Sent an email to [protected]@industrybuying.com explaining the situation with the defective chair including pictures.
B. Filled out industrybuying.com's return/replace form online and added the pictures.
C. My office manage called industrybuying to...

I booked 1 crompton motor with industry buying. I done payment also but till now no information about my product even concern person didn't receive my call. Customer care no. Also not receiving my call i want to return my money or solution as soon as nither i will complaint in consumer court. When i booked motor concern person told delivery by one week but till now i don't receive even dispatch information. I am loosing my business because...

Mere name deepak sharma from modinagar district ghaziabad hai. Mane online industry buying (Company name emtex engineering pvt. Ltd.) ko two solar india ke panel jin ke warranty 25 years hai company ko order keye tha jiska order no.[protected] dated 24.04.2018, ek panel ka price 8306/-hai. Ye panel mujko 27.04.2018 ko received huai mane panel installed kra leye panel shai kam kar rhe thai lagbhag 10 din tak, 10 din k baad solar charging me...

I received only 2 items out of 4. Today(21st May) I received the 2nd item from my order and one item is under transportation. But they sent me a message that my all materials are successfully delivered to me and nothing is remaining in my order. I sent too many mails to the customer care of IB regarding pending material but I didn't receive a single reply from them. What about the remaining one item? I already paid full amount to all my purchases....

I received only 2 items out of 3. Today(21st May) I received the 2nd item from my order. But the sent me a message that my all materials are successfully delivered to me and nothing is remaining in my order. I sent too many mails to the customer care of IB but I didn't receive a single reply from them. What about the remaining one item? I already paid full amount to all my purchases. Pls open and check my mail there I attached advance payment...

My order No.[protected] placed and confirmed on 03.05.2018 but till now the material is not received.In this regard i contacted CUSTOMER CARE No.[protected] with a gap of every 48 HRS since last 10 days but each time when iam called Customer rep are telling wait for 48 HRs. what is the solution in this regard.   Replace all...

I ordered I-ball headphone, in industry buying they sent me defect product and one side is not working from delivery date onwards

they are lease bothered about the service they delivered the fault product to the customers and guiding us to go to service center, they are fooling peoples by quoting less rate and doing fraud marketing . Avoid booking any items in this website, no 1 fraud site...

I ordered the vaccum cleaner on 2 may and cancelled the order on 11 th may

I didn't received the refund amount yet which i paid.

Initially they mailed me that i will get the refund after 3 -5 working days but it's over 7 days and no result.

I tried to contact customer care but phones were out of service, also not replying to my emails.

Order no[protected]...

I brought Premium Chair from industrial buying in online shopping site.My Order No:[protected], date 27.04.2018. but still I am not getting that order till date.concern authority not lifting call. I called many times, it is out of service

Item Name: Supreme Ornate Premium Chair - Black and Red,
ORDER NO:[protected]
buying web site: https://www.industrybuying.com

STILL WAITING MY ORDER. IT IS NOT...

I ordered mechanic hand tools (Taparia socket spanner set, taparia double ended spanner set, stanley combination spanner set, stanley feeler gauge) worth of rs 4800. The order number is[protected] dated 9th may 2018. Still the materials are not shipped. Here i've to seen so many negative comments on your service. Now i got a little bit fear on you. Am i trapped?
Order number is one zero three nine eight six four zero eight...

I ordered the printer on 22nd april and cancelled the order on 25th april

I didn't received the refund amount yet which i paid.

Initially they mailed me that i will get the refund after 3 -5 working days but it's over 10 days and no result.

I tried to contact customer care but phones were out of service, also not replying to my emails.

Order no - 3894670...

Venus tool trolley
Order no:[protected]
Purchase was made on the 6th of april by card.

The shipment number they gave is incorrect.
They refuse to refund and after sending them numerous mails, they respond that they have sent the case to their seniors.
They do not respond to phone calls.
I have posted on their facebook page but no response either...

Hello, I have placed 2 orders on 13th April, 2018.

Order No :[protected]

Order No :[protected]

Both of the items are not dispatched yet and it's been over 10 days. I'm really frustrated about this issue and i have tried to contact their customer service via phone many times but no one is interested in picking up the phone call.

Please ship the items or kindly refund the amount....

I placed an order through www.IndustryBuying.com portal for an item of high value. The order didn't get placed successfully on the portal, however the money was debited from my bank account. Its been over 7 months now and I still have not received my money back. I do not know what kind of payment gateway they are using but it appears to be fraudulent. I have been told by them they have not received the funds and to check with the bank. On...

I have placed order for:
Order no:[protected]
Anabond 100 gm heat sink compound 652c
Brand: anabond
Type of product: heat sink compound
Packing size: 100 gm
Model no: 652c
Expected dispatch by 24 apr 2018

Still now no response from industrybuying company.
I tried so many times contacting the customer care but failed to get any concrete replies. I send messages through...