IndustryBuying.com Complaints & Reviews

These companies are fake, these companies offer themselves attractive offers online on their web site such as the rate of the goods in half, when they order their goods and pay them as per their instructions, then these people give one Later in the day, you say that you will not be able to get these goods, now its rate has increased which will require you to order a father
I am requesting all of you to think well before buying anything from this company that the company does not give the goods and the payment also takes a lot of time to pay the father
I had paid Rs.7769/- (including Shipping & gst charge ) for Supreme Chairs 6 pies, then after two days, he canceled my order, saying that now I have to pay them Rs.19022 / - with shipping charge & gst.

As a customer I would like to purchase one product from industrybuying website, regarding that I have call’d the customer support number, there is no proper response from them, so that I have asked the team members that I would like to speak to their superiors, everybody told that they won’t connect my call to them, and even they have told they won’t speak to the customers it seems. As a customer I was totally upset with them. Kindly take necessary action against them.
Thanks.
Zubahir
[protected]

Respected sir/madam
I ordered the product 3hp single phase induction motor and order id;[protected] the date of 21.03.2019 through debit card purchase. Still now, i am tracking my product details. The product is not yet packed or despatched from your side. And even i tried to complaint or to know the exact details of the product with your customer care. There is no proper reply and response from your side. Please take proper action to deliver the order or refund my amount to my corresponding bank account. And reply to my mail as soon as possible.
Thank you. Regards,
Aravindhan. S

I had ordered an intex irist smartwatch. I ordered this watch on 17th of march. But i didn't receive it yet, it is almost more than a week since i ordered the smart watch. They had mentioned in their site that the order will be dispatched in 5-7 days. Whenever i track my order it is shown to be approval. I sent a message to costumer care of this site too, but there is no response from them. My order number is[protected]

Please help me get my order.

I purchased mi wifi repeater device 2 weeks back and paid amount, but noy yet shipped, and i tried many phone calls but those are fake numbers and sended lots of mails but no response.order id[protected] i think its an fake company, why dont govt will take an action against this type of fake companies, not even customer care no able to cancel my order its was restricted

I have purchased the product on 26 feb and have not received any update on the product and i have spent almost 20000 in purchasing the product. My order number is :[protected]

Jk tyre fleetking 6.00-16 8 pr
Jeep bias tyre
Unit: 5 tyre´s.

Please respond and let me know when is the product going to be dispatched.

I have just received an email with apologize but i have not received an email yet regarding the product details.

I am tasveer patel from surat. I placed the order at 18/02/2019 of submersible pump of mobel no 100w/rj/1007-40 in
Industrybuying application. My order number is[protected]. But i received different model no which is 4w7au1a which is downgraded. Many times i request ib but no proper response. I send you invoice copy and produced which i received

I placed order of submersible pump from industry buying. My order number is[protected]. I placed the order submersible pump model no
100w/rj/1007-40 up to 177 (12/59) mts. And the product which i received is 4w7au1a. Its head range capacity is 30/44 meater its also mention on invoice. But the product is different model no and its head meter capacity is downgrade.

Hi, i was looking for tyres of 5 x 10 size. The said were available on industrybuying.com. Since these were for my car, i wanted only rib type grip (As shown on the product photograph on the site). Since the description was mentioned as lug type (Which i did not want), i called the helpline no. Of the portal and opted for assistance for purchase. The lady on the call (Ms. Anjali dwivedi, put me on hold, spoke to the vendor and confirmed that as desired by me, the tyres will be as in the picture (Rib typre grip) only and not lug type. She further sent me a test mail with her name and contact no. And asked me to go ahead and place the order and forward here the order details for further follow up with the vendor on the same. Accordingly, i placed the order for 4 typres and forwarded the details to her. Now, i have received lug type tyres (Which i specifically did not want). Ms. Anjali is now not receiving my call / not coming on the call centre lines. I raised a complaint for wrong delivery, cancellation and refund. However, i have received a response that the product is as per specifications and hence cannot be returned.

I have repeatedly requested them to review their response as it is only after confirmation from industry buying that i have placed the order. However, they keep repeating their response that the product delivered is as per specifications. I have tried reaching them on phone too, but they do not respond.

I feel cheated and request for justice.

I had initiated refund on order ID[protected], refund request ID: RE3071144B24, as the product delivered to me was defective on arrival (as discussed with the manuafacturer- logs available).

Product was purchased from industrybuying.com

It's been almost a week now and there's no sign of progress in the refund process. I contacted their customer support twice- once on their online chat, and again via email, both of which were unhelpful- I kept getting referred to another department, without anyone taking responsibility for the refund.

I then tried emailing the Founders, who haven't replied yet.

Online reviews of this site tilt strongly towards it being a Scam, hence I'm concerned about my money.

As a last resort, I am posting this on ConsumerComplaints.in following which I plan on proceeding via Consumer Forum.

From :
E. Panda, editor, www.hobbyindia.weebly.com
Visakhapatnam, [protected].

Proof as follows...

For dvd 8gb order paid...

Order no.[protected]

Emtex engineering pvt. Ltd.

12-dec-2018 [10:10 ist] help help

Account details
Reference no. Igaeynivt5
Debit account no. [protected]
Reference no [protected]
Amount inr 569.00
Amount in words five hundred and sixty nine rupees only
Status completed successfully
Debit branch kirlampudi layout

Reply from website...

Ritu jakhwal
Dear sir, kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that we have already forwarded your concern to our concerned department. We request you to allow bit more time.in case, it will not dispatch within 2 days then we request you to cancel it.

On[protected].

Not received the till now & not received my money back!

For dvd 8gb order paid...

Order no.[protected]

Emtex engineering pvt. Ltd.

12-dec-2018 [10:10 ist] help help

Account details
Reference no. Igaeynivt5
Debit account no. [protected]
Reference no [protected]
Amount inr 569.00
Amount in words five hundred and sixty nine rupees only
Status completed successfully
Debit branch kirlampudi layout

Reply from website...

Ritu jakhwal
Dear sir, kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that we have already forwarded your concern to our concerned department. We request you to allow bit more time.in case, it will not dispatch within 2 days then we request you to cancel it.

On[protected].

Hi all, this is Rajesh from Hyderabad.
I have placed order (order Id:[protected] from IB on 28th December 2018 and they promised me to deliver in 4 to 7 days. But its still in approavl status and not moving ahead. I would like to cancel the order and it's now allowing to cancel.

Shall I complaint on consumercomplaints.in and proceed with legal action on IB. Can someone help me

I placed the order for 3 fire extinguishers (Order no.[protected] on november 6th 2018 by paying rs 4868 which was partly delivered after a month.
I reported on 8th dec that the quantity received was one instead of three, however i have not get any kind o[censored]pdate till date.
Its really frustrating to follow up for one order for 2 months.
This fire extinguisher was ordered for an indoor badminton stadium which is functional now, any damage caused to any products or lives would be absolutely due to your delay, it demand a refund for not being able to fulfill the order completely so that i could go ahead and purchase it myself.

I had order a grinding machine and another product on 13/12/2018 and it show the delivery within 4 working days but still now it on approval only still is not proceed further, if i call they gave me a complaint number on 20/12/2018 and will solved within 48 hours but still now is pending and there is no proper response. If i call the customer care number it is temporary out of service. And there is no response for my mail too.
My complaint number is 133628 & 133630

I am complaining about your shipments of fire extinguisher. I have purchased two times through prepaid payment online transaction but both the time i neither received the product nor the customer care gave me any proper information regarding the shipment why not delivered to me till date. The status showed rto delivered. But that was not true. The shipment neither delivered to any courier nor it was returned to your store house from any courier. First shipment prepaid payment was credited to my account after my complaint. But again the next shipment holds the same story continued.

My order no[protected], my order parts : quara olive car side decal full body sticker graphics for maruti suzuki breeza 0246
Brand: quara
Type of product: car side decal full body sticker graphics
Car make: maruti suzuki
Car model: breeza 0246
Color: olive
Expected dispatch by 06 dec 2018, but items not deliver according your date but why? Please items so deliver fastly

Inspite of several reminders abt refund of rs 12835.00 agst cancelled p o[protected] dt 15.11.18 no refund issued only promises are made no one responsible to address the issue really do not know what is policy of co in this issue really shocked at callaous response is any one higheri can approach for redressal really shocking behaviour of co
I am desperate to get my refund

Refund rs 12835.00 agst order [protected] cancelled by u due to non availibilty of material not being made since last 8 days inspite of repeated follow ups with indu, rahul and customer care
some thing seems to be seriously out of order on refund issue
when finally willi get refund all bank details provide are acknowledged by the co
no one seems responsible enough to address my issue

Order no:[protected] what a service it about a 1 month wrong product has been shipped please refund the amount

After calling call center for 100 of time
Not ready to answer

Beware online fraud
Dont buy they will not pick call or they will not reply emails

Balkishan rawat [protected]@industrybuying.com via industrybuying1. Zohodesk.com
Oct 18, 2018, 1:53 am
To me

Dear customer,

Greetings for the day!!!

This is with regard to your order 4687565. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that our concern team already working on your case. When we will get the latest update will let you know shortly in this regards. Kindly allow us bit more time.

Rest assured, we are working on your concern and surely try to resolve this issue at the earliest.

Thank you for your cooperative support with us.

Have a good day!!!

Warm regards,
Customer support
Team ib