IndustryBuying.com Complaints & Reviews

I found that THIS WEBSITE is not a valid and its a fake website for the complaint registering. the people who entered their complaints in THIS WEBSITE and it visible to all public. and there is no option to delete a complaint once we submitted. There is no action is happening against the customers complaint reported in this site.   Replace all...

Dear industry buying,
I have purchased i flo domestic water pump i flo 7 1.5 hp on 24 th november 2017. Unfortunately the performance of the product is very poor and could not lift water to height of 35 feet's. But while purchasing the product, the company assured the water pumping is comfortable to 80 to 10 mts.. The water discharge is also very poor probably 20 lit per minute.in more confidence in your site i have purchased the...

Sir,

I have bought kissankraft 4.1 hp engine kk ge 200 of order no[protected] and i received the product on[protected] in which the packing was very bad. Because of that there were a lot of damages for the item. The damages include :
1. The on /off switch was detached from the metal box.
2. The fibre case of the filter is broken.
3. The metal top of the motor is bend.
4. Oil was leaking and was fully...

I have ordered for a bosch pressure washer from your site on feb 9th.
After waiting for 10 days i received the product which you sent me.
I was really surprised to see the product when i opened the courier.
It was a used one and the model was also a different one.
The packing was also really pathetic which added to the damages of the product. The product was partially broken and full of scratches.
Unfortunately...

I have ordered safety shoes from industrybuying.com on 11th feb, 2018 and till date order is not dispatched. They took longer time for processing order and i was confused if they really have product available with them. Now last saturday their delivery reached my area and was out for delivery but still it is not delivered. I have given home delivery option with cod, delivery person is asking me to collect goods from his convenient location....

Respected sir/madam

I god damaged product
Order no :[protected]
I want my order to cancel because of two reason

1st is i got damaged

2ed is delayed order delivery, they took 20 days to process one order.

So i cannot wait till next 20 days for process new order; please cancel this order.

Damaged machine picture and order page is attached.
br...

Hi this is regarding the order number (Please find the below the summary of your order no:[protected] which i made on the 14th of feb and on the 15th you say the order has been cancelled... Why is it so.. If you can deliver at the said address please change it on your website...
I used your sight for the first time and am not at all impressed with this fraud you guys are up to also your feed back you guys are getting is disgusting.br...

I have purchased fans[protected] but one it was defective. I have asked for the replacement. It was picked up by the courier but later there is no response. Customer care number is not reachable. I have tried many times and also send mail to to industry buying customer care. Last response i have got on 5/2/18. After that no update. Customer care number is not working....

I had placed orders for 2 products out of which only one item was shipped and the second item was not shipped, stating non availability by the company, hence you said that the refund amount coming to rs 1618.25 would be refunded,
But as of till date you have not refunded the above and during online chat with nisha from your company you have stated stated you have sent it to my bank for which i had never given details as i had paid...

I've ordered two items on 28 jan 18 and paid by paytm wallet amt 8677rs. The order no[protected], one item was delivered in time but the important item autocop reverse parking camera was not shipped despite my repeated calls to customer care and on 5th feb the ordered camera was cancelled by their end, mentioning item not available although the item is showing available on the ib site. Hence the order should be revived and the camera may be...

I ordered epson l850 on 24 january. Same day i canceled my order. I got message that refund will rflect on my bank account within 5-7 days. But its now 13 days left i have not received refund. I also called customer care on 2 february. Now its 7 february please resolve my problem. Refund my money. I also got email that my refund will reflect in 5-7 days but now its 13 day i have not recived amount....

Cranlik PA-1000 Wire Rope Hoist
Brand: CRANLIK
Type of Product: Wire Rope Hoist
Standard Lift: Single Hook-12 Metre/Double Hook-6 Metre
Capacity: Single Hook-0.5 Ton/Double hook-1 Ton
Wire/Chain Dia: 6 mm
Motor Power: 2.15 HP
Expected dispatch by 30 Jan 2018 1 Rs. 14, 849.00

material still not dispatched according to tracking information on 02/02/2018 and no response from...

I placed an order for Bajaj Maxio in Steel color Order No :[protected] in 2 nos. costing Rs. 2, 962.00 on 15 Jan 2018, 10:26 PM what I received was Bajaj Maxio Bianco in White color and in a damaged condition due to poor packaging.

The cost of Bajaj Maxio Bianco is much less than that of what I ordered. I filed a return Request ID RE1F9ADED0E9 along with a mail to the wecare team on the day it was delivered.

The...

I bought this item. First of all this company advertise is totally false advertisement. As soon as i received light which does not contain solar panel so i called company for return the light and refund my money. Also in the bottom of the invoice its says you can return and i spoke to mr. Yogesh on jan 27 at 1.32pm and he totally refuse for refund. I can be reached @ [protected]@gmail.com
Proforma invoice
Sold by:emtex engineering...

Sir,
Please refer to my order no.[protected]. Vide this purchase order, i have made order for supply of six numbers of crompton triton antique copper ceiling fans amounting to rs. 24, 942.00. But, due to your inability to procure and supply the articles, the order has been cancelled at your end. The payment has been made through net-banking while ordering for the products. However, the refund amount of rs. 24, 942.00 has not yet been...

Hi,

I ordered soldering iron from industrybuying.com and i received a wrong item. I sent all the details to them along with the photos of actual item and the received item. They sent me a ticket id for the complaint and after that not responding to my mails. I am attaching 2 photos along with this. The photo with green color is the item i ordered. Actually i needed only one of those. But when i purchased this item from this...

I booked an order on 7th december 2017. Order id[protected]. Due to non availability of the product i cancelled it on 21.12.2017. They recieved my cancellation request and said refunnd will occur within 4-5 working days. The amount is rs.9433. But still i have not getting my refund. Ib customer care says they completed the process at 27.12.2017. And they provide me a transection id. But refund is not reflected in my credit card acount. Already...

I have ordered for "metroq mtq-915 desoldering station" and its spares vide a single order no.[protected]. The spares were immediately shipped and the order for the product itself was cancelled after a long wait by industrybuying. The spares are of no use to me without the product iteself.
When i tried to return the spares, the website was not accepting the ifsc code of the bank and the order cancellation was not getting completed...

Received a defective and non working product (Order 3256813) on 27/12 despatch by industry buying, a complaint was sent on 27/12 itself to the company consumer affair at we care and the company write back on 28/12 at 3 pm from email id ib_cases ujjwal jain asking for photos of product within 24 hrs and the same was submitted by me on 28/12 but till now the company did not reply inspite of many reminders to at least reply....

I had order Canon Scanner on 28th Nov 2017 but they were not delivered product till 9th dec 2017 so i had cancelled my order on 9th dec 2017 and request for refund my amount. they informed me that you will received your refund amt in next 4-5 working day.

last week i had given complaint on same matter. they had again confirm that you will received your amt in 2-3 working days. but till date i had not received my refund amt.br...