[Resolved] Infibeam — Poor delivery time

member123

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

I have ordered Micromax mobile phone on infibeam, My order Id is :13186531

I have ordered Micromax mobile phone on date:12 June 2014. And as per details provided by Infibeam it should be shiped by 14 june and delivered by 18 June 2014.

Till date I have not recieved my mobile phone and status showing as shiping under progress. I had called to infibeam customer care twice and registered complaint for the same, still not found satisfactory resolution.

There is no proper reason given by infibeam for the delay.

My mobile number:[protected]

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Complaint marked as Resolved

Infibeam customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2014

Infibeam Customer Care's response Dear Customer,

We have escalated your concern to higher management. Request you to wait for some more time.

Thanks and Regards,
Infibeam.com

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Comments

member123

from Mumbai, Maharashtra

Again I recived email stating further delay in shiping (i.e. Estimated time for shiping 22 June 2014.)

I don't understand what is going on??

I have already paid for the same, why again delay and delay happening without any reason.

There is no confirm date given by Ibfibeam for delivery., Please make it immediate.

kiran

from Thiruvananthapuram, Kerala

me too is a victi for this scam..dear friend infibeam wont ship the item..they r going to scam us..no proper reason from their side..wats going onn

member123

from Mumbai, Maharashtra

Infibeam reverted to me with new twist in story and asked me to choose alternate colour instead of what I had mentioned in order and also demanded to allow some more weeks delay without proper reason,
It was totally unexpected, finally I had to cancel my order and now I am waiting for refund.