INOX Leisure / INOXMovies.com Complaints & Reviews

I had been to Inox Central Mantri Junction JP Nagar on Saturday 12 August 2017 to watch "Emoji" movie at 9.40 am.

I have had a bad experience previously of getting stale popcorn so when I ordered for cheese popcorn I checked with the lady at the counter whether it was fresh. she assured me it was!! But after some time, i discovered that only the top layer was fresh while the whole popcorn inside was stale. I could not get up...

Inox z square mall kanpur follows a practice of turning air conditioning off before the show when the whole theatre is full and promos are going on and also during interval. It is absolutely ridiculous to sit in such a suffocating hall. All the customers keep complaining but the staff just has a standard response that we will ask someone to restart it. This practise is not followed any where else but just inox kanpur z square. This is spoiling...

Today i went to watch a movie at inox c21 mall indore ac was turned off after 1 hour and we were sweating instead of telling again and agian by many no body listened.. We were told that the ac will be turned on shortly bit nothing happned this is serious fraud i want my money back

Name hitesh goyal
Ticket id 1732165 and 1732166
[protected] mobile...

Dear sir/madam

I have been went to inox national cinemas in virgumbakkam, chennai 3.50 show.in interval snacks counter manager was distrubuting the snacks for everyone who came after me with out standing in the que. I asked me sir please provide me first i have been waiting for a long time for that he treated me very badly i will not provide your snacks and took my bill and went off after that i was standing like a stupid...

I had been to inox insignia at mantri mall bengaluru on 29/07/2017 for movie mubarakan at 3.55 pm, i was issued ticket @ 14:03:57, ticket id 3066055 in club f7 audi 6, inspite of having valid ticket i was not admitted in the lobby as the staff & security said its a rule that patrons are allowed only 20 min before the show which is not mentioned any where in the premises or on ticket & on asking the reason the staff behaved rudely also denied...

I went to spiderman homecoming to inox madura i at vishal de mall. To enjoy the film in 3d i am very much disappointed at the quality of the 3d glasses provided at the theater... It was filled with scratches and the vision through the glasses was very poor i asked for the replacement at that time and the theater authorities weren't able to provide one.. I am very disappointed and i am kindly requesting you to pls take necessary actions or...

Inox, Margao, booking no.64008, dated 08/07/2017.The seat was faulty and had to face backpain as the seat was completely getting inclined, disturbing back seater.i should get my refund.plz revert of my mail [protected]@gmail.com

After reporting, there was no revert, neither they offered change in seat.the person tried to just took or buy time so that movie is completed....

Sir, i have booked 3 tickets for godha on 1st july at inox, shoba city mall, thrissur for 2nd july 2017 (7.35 pm show). Today from the same place a person called me and informed that the show has been cancelled and i have to book afresh for the new show timing 7.36pm.. This i feel as making a mockery of the public and i request the authorities to do the necessary arrangements to enable me to see the movie with the same tickets which i have...

We went for a malayalam movie on 30/6/2017 at Inox thrissur, 10.30pm show. They with out prior information denied us food during movie interval in the name of GST implementation.when we complaints to the manager, he behaved harsh. Even though we asked them to provide some other facility to get food, they didto do it. None of the staff accepted the fault in their service and they flight with all the customers....

Hi this is srikanth yesterday which means 27/06/17 have been for a movie in cmr central vizag screen 4 the ticket booking and combo booking was done through paytm online. When we visited the inox, i personally went to the food and refuel counter and told the employee that i made a online booking for combo and gave the id number of 383006 and told him to deliver before the break (I. E.) anytime between the show. Where as he failed to do that,...

I had visited today at 7.50 p. M show of cars 3 in 3d at inox raghuleela on 17/06/17.
It was my worst experience at any theatre as at the time of whole movie a/c was not working n i was totally sweat. I just wasted my 1200 amount on this theatre.
I[censored] don't hv a/c working, why to keep shows just cancel them na..
Hence forth i will never visit any inox theatre nor will recommend any of my friends to visit there..
br...

Dear sir,

I have vpurchase two tickets for. 2017 movie., my boking id 41398 and. Peck up code 8567 is dated. 05/06/17. Vshow time 12.20. I request to inox manager please cancelation. My both the tickets and refund my money in. Atuomatic pytem returned my account.
So i kindly requested to refund my amount as soon as possible please. Amount of rs 354.52 must been refund....

I just got out of screen 2 after watching Hindi medium. Although the movie was a great one, my experience with the theatre seats wasn't.

I was seated at C-6. And my seat was bending too much when I leaned and therefore the person behind me, who was apparently when tall, was hurting disturbed and also I was constantly being pushed by his knees. As I cannot blame him for his height, it's the seats which needs the repairing....

29 May 2017
7.45 pm show
Movie: Bahubali
Movie did not start on time.
Started at 8.00 pm
After 3 mins, the movie was stopped. No explanation was given inox authorities.
When they were asked about the reason, they behaved in a rude way.
It's been over 15 mins now but movie not yet resumed and no one around to whom we can as for updates.
Very unprofessional.
Is this the value...

On 28.05.17 at INOX Dhanbad, Movie ticket for show at 3:25 PM was asked. Time of booking was 1 PM . ticket was booked for 12:40 PM show. When asked for the correct ticket, counter staff plainly lied that ticket for 12:40 show was asked. When matter was discussed with the manager, he behaved no differently. Very rude, money minded and unapologetic staff....

I booked two tickets online from inox website. (Inox at vr mall surat) their is no instruction regarding tickets for kids more than three year. When i reached at cinema, at entrance they shown me, tickets requured for my kids who is 4.5 year. I deny, in other theater, they dont so why you forcing me...
Movie time just ruining, so i took ticket...
When i reached to my seat... I saw few couples have childs, byt they dont have...

I went to Ansal Plaza:INOX on 25th may for a movie scheduled at 6.45pm. In the interval I went to purchase a water bottle as I had forgot to get from my home. O was charged Rs.50 for a 1Ltr Kinley Water Bottle which is otherwise sold for Rs.20. Please take this into consideration. Attaching the receipt of the same here. A strict action should be taken . I will be highly obliged....

I had recently visited inox jalgaon with my parents & kid. My kid being choosy about snacks and father being diabetic I carried some food items with me viz home made popcorn, fruit juice, rajgira ladoo n a pack of machos chips. However the security guard would not allow us to carry it inside. We had to keep it out and eat out! Whereas others were enjoying the snack available at inox in the theatre! How rude is that? Why should it be compulsory...

I booked two tickets through paytm to watch hindi medium on 24th may'17, 09:30pm show. At matri mall, bangalore.

When entered the screen the entire auditorium was stinky and smelly especially near our seats c 1, 2

When we complained about the condition and asked the support staff to at least bring some room sprayer. He didn't understand our complaint and he started cleaning the seats. And was saying it is clean.br...

Dear sir/ma'am,

We want to bring to your notice that the air conditioning was not properly functional at inox panjim goa during the 7.30 pm show of bahubaali in cinema 2 on 17th of may 2017 (Seat no. A15 & a16). We also spoke to the manager on duty mr. Vedant after the show but he was unable to give us a proper reply.

We request you to kindly look into the matter and get back to us coz this show was not an entertainment...