IRB Infrastructure Complaints & Reviews

Date - 05.09.2021

Location - Khalapur Toll Plaza on Mumbai Pune Expressway

Physical Toll collected Rs 203/- at 9.34.33 Hours

FASTag debited Rs 203/- at 9.36.32 Hours

Request to refund one of the above charges....

Very very very bad road near toll plaza Bharuch...

Very very bad road near toll plaza...

My vehicle No MH 12 SF 1676 deducted Rs 203/- at Khalapur at 0645PM son 07 September and Rs 203/- at Talegaon at 0822PM on 07 September. It should Rs 70/ at Talegaon. Plz refund Rs 135/- and cooperation plz. I am regular travel....

6.8.2021 at khopoli toll naka, we had to pay double toll inspite of FASTAG had sufficient amount. Your staff was very rude. Your scanner was faulty, the previous 2 toll naka they were able to scan then what went wrong at khopoli toll naka, is this a racket going on ??? Inspite of fastag, you ppl says "your fastag is not charged" and take double charges from customers. This is a serious issue, will take it up higher authority of Govt. br...

Today on 7 September 2021, i received message Dear Customer, your Kotak Bank FASTag Account No.*******, linked with the Vehicle No. *******has been debited Rs. 203.00 for toll charges at Khalapur Toll Plaza on 07-Sep-2021 08:11:30 AM . Available balance is Rs. -103.00 .

Although I haven't traveled anywhere I'm car is in parking...

Today 6.8.2021 at khopoli toll naka, we had to pay double toll inspite of FASTAG which was charged. Your staff was very rude. Your scanner was faulty, the previous 2 toll naka they were able to scan then what went wrong at khopoli toll naka, is this a racket going on ??? Inspite of fastag, you ppl says "your fastag is not charged" and take double charges from customers. This is a serious issue, will take it up higher authority of Govt. br...

I travelled from Pune to Lonavala on 5th Sep 2021 and returned within couple of hours on the same day. I was charged 203/- for either side from my Fast Tag, which is from Pune to Mumbai. Requesting the refund of the extra amount charged on my fastag from Pune to Lonavala and return....

I travelled from Pune to Lonavala on 1st Sep 2021 and returned on 3rd Sep 2021. I was charged 203/- for either side from my Fast Tag, which is from Pune to Mumbai. Requesting the refund of the extra amount charged on my fastag from Pune to Lonavala and return....

I wiil give 270 rs toll from Talegaon toll from
Talegaon to mumbai and i will seen receipt to khalapur toll plaza but my fasttag will oprate and 203 rs will be transactions please give me my money...

I travelled from Mumbai to Pune on[protected]. I was charged Rs. 270/- at Khalapur toll (transaction no.[protected]) and Rs. 203 at Talegaon toll (transaction no.no.[protected]). Please find attached photos for reference. Kindly refund my extra money.

Thanks!
Jitendra...

I have charged thru Fast tag as well as manual on 23rd Aug, 2021. I was told told fast tag is not working so I paid in cash and later I saw fast tag thru also amount got deducted on same day. Pl refund 270/- at the earliest
MH12 RY6806. Transaction no [protected]....

Dear Sir,
On 29th Aug @6.45 pm while travelling from Pune I paid toll in cash Rs 270 at Talegaon Toll naka. (Receipt attached) However same toll deducted from my fast tag account too. Kindly arrange to refund.
Following msgs received after deduction from Fast tag account.
1.SBI FASTag Acc ending with B4220 VRN: MH04EQ1726 debited Rs.203 Toll Charges at Talegaon Toll Plaza on 29-Aug-2021 06:46:17 PM Bal Rs.55.5
2.SBI...

29th August while coming from Pune to Mumbai and return too, I was asked to pay toll by cash. However, the payment made via fastag as well....

My car no.is gj05jk4982 local surat car and dedect my amount...

Sir/madam
I travelled from panvel to pune on 27.08.2021 and returned to panvel from pune on 29.08.2021

Both the time toll got debited twice

Veh no MH46BV9802
Veh no / chassis no MALBK512LMM066184

Kindly reverse the amount

Regards
Abhijeet Tushar Khavale
Panvel
[protected]...

Date: 27-Aug-2021
Account No. 22783526
Vehicle No: MH14-DT0268

No toll should be levied for MH14 vehicle, s will got deducted,
Can you please review and credit the same.

thank you
Prashant...

I’ve paid cash toll at Khalapur Rs.270/- as Fastag balance was low but while exiting at Talegaon Toll got deducted in Fastag. Please remit this amount to my Fastag.
Kindly do the needful ASAP. Please fine below the payment details
INR 203 toll debited from Tag 3XXX6460 for vehicle no. MH43BN3232 AT Talegaon Toll Plaza on 28/08/21 14:45. Avbl Bal INR362.15. IDFC FIRST Bank...

29th August while coming from Mumbai to Pune, I was asked to pay toll by cash. However, the payment made via fastag as well. Kindly refund the money....

My vehicle MH04GU3565 from Lonavala to Mumbai on 22/8/21 6.30pm at mumbai end toll naka.
toll charged for lonavala to mumbai is Rs. 231 which is mumbai pune charge. as its deducted from fast tag. no way to control it....