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IRB Infrastructure Complaints & Reviews

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Last updated Mar 10, 2024
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IRB Infrastructure reviews & complaints page 15

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S
suranand
from Mumbai, Maharashtra
Aug 23, 2021
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Till got deducted twice on 19th August 2021 on Mumbai Pune express way

Address:Mumbai

My vehicle no MH 47 AY 3513 Tata Harrier.
Was travelling to Pune on 19th August 2021 in the morning on Express way.
At Khalapur Toll naka Fasttag deduction was Rs. 203/- and at Khalapur naka, instead of deduction Rs 67/-, my account got debited again Rs. 203/-…
Pl reverse the excess amount deducted immediately.
Thanks and regards,
Surananda Joshi
[protected]...
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Address:toll booth Lambiya kalan Bhilwara Rajasthan

Toll charged double even though having enough available balance Rs485 in FASTAG. It is very awsome cheating by IRB toll plaza at Lambiya kalan bhilwara Rajasthan toll booth. We have shown statement of my Fastag account even then toll man donot allow to pass and charged as cash Rs 170/- double charges.
I have made a complaint for that to toll deptt no. being 4237034
but no resolution is there.
My ticket no..10277 date...
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A
AjayMoghe
Aug 20, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
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Double toll taken between Pune to Mumbai

Address:Pune

I was travelling from Pune to Mumbai by Express Highway. Since my Fasttag balance was low so Toll was taken by cash ₹203/- at Khalapur toll plaza. I am attaching receipt for the same. When I reached home as soon as I added balance to my Fasttag account same money ₹203/- again got deducted automatically. So could you please refund this same amount & update ? - Thanks, Ajay Moghe...
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On 12 Aug 2021 at 06:38 AM Rs 270 was collected in cash at Khalapur and again for the second time money was deducted from my fasttag at Talegaon toll naka on 12 Aug 2021 at 07:25 AM. My vehicle number is MH02 DW 6472

Since you have collected money 2 times, please refund one payment. I have money deduction message and also cash payment receipt.

Regards
Atul Wad
[protected]...
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V
vkmalpani
Aug 15, 2021
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Excess charged

On 14th August, I was travelling from Khopoli to Mumbai and was asked to enter the toll gate at savroli towards Pune and to take u turn from Imagica flyover. I was charged Rs 135 vide txn id 0100001457391734023661 at 6.12 PM and charged again Rs. 203 vide txn id 01000014573972313110308 at 6.24 PM.

Similarly, my other family car number MH 46Z 9952 was charged the same way.

Please rectify the problem and refund...
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V
v4d4c4
Aug 15, 2021
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Misbehaviour of operator

Sir
On 14th August 2021 at bharuch toll plaza arround 9.30 to 10 am i am waiting 10 minits at fast tag que after asking for long time waiting operator says dont ask me complain to our prime minister Shree Narendra modi saheb and use rough lengvage by a lady operator and after my continue asking for supervisor he comes but no action takien. Y him to operator so ease do need ful in matter and revert to me as soon as possible i am submiting...
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Address:Khalapur Toll Naka
Website:Khalapur

On 13/8/2021 time 10.
23am at Khalapur toll naka pune mumbai road amount deducted from my fast tag account and person collected tol by cash vehicle number MH 05 AJ 2576 .rupees 270 from by cash and by fast tag 203.
Request for refund my extra amont.

Regards,
Mayuresh Rajendra Kamble
[protected]...
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S
spareinduction
Aug 13, 2021
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Toll cutting by mistake

Address:[email protected]

My car MH14 FC 2573 ..IN sangamner..l am live in sangamner ..but next 3 time cut toll rs 85...but our is included free toll..so pl give me my cutting ..in my idfc fast tag...
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9
9624288017
Aug 13, 2021
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Toilet not clean

Address:Vapi toll plaza

Vapi toll plaza toilet was not clean and hygienic...
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P
Parthpatel5198
Aug 12, 2021
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Irb Employee thrashed badly and used abusive words

Complaint regarding employee misbehaviour at vadodara express way entry toll both. he thrashed me badly on 12th of August 21 at around 6'o clock in the evening. IRB Employee named mitesh chauhan started using abusive word over issue on long queue waiting and started quarrel and thrashing, slapping, and beating badly to me and my car passenger. As well as he bent down car number plate and was causing damage to car.
Looking for promt...
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Pankaj Deshpande
Aug 11, 2021
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Attendant saying not enough balance and trying to charge twice

When going through Vashi toll plaza today through fastag lane, the attendent stopped the car in front of me and said the scanner is not reading and there was not enough balance in the account. That person paid cash. The attendent said the same to me. I showed him the balance on my phone. He then sheepishly let me go. Within a minute, I also received a message that fastag toll had been deducted also. So if I had paid cash, it wouldbedouble...
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E
Ebaad khan
Aug 10, 2021
Aug 10, 2021
This thread was updated on Aug 10, 2021
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Double Amount charged

Address:Khalapur toll naka

I was traveling back from lonavla to mumbai on 7th Aug at 4:24pm afternoon.Because of insufficient funds on fast tag that time i paid Rs 203 in cash and toll collector told me extra won't be charged but still it got debited as i recharged my fastag the other day automatically. Return the extra money charged....
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S
sameer ware
Aug 10, 2021
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Complaint IRB Toll Plaza Mumbai to Pune

Address:C Wing, 1104, Hubtown Greenwood,Thane 400606

Dear Concern,
I travelled on 9th August 2021 from Mumbai to Pune between 10.00a.m. to 6.00p.m. My Car number is MH04JB2853 - Swift Dzire.
Due to insufficient funds in my fastag account they have collected Rs. 270 from me at that moment. Whereas, funds are available on my fastag account and I showed it to the Toll collecting person but the behaviour was very rude.
Again, the toll collected via fast-tag at Pune Entrance...
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On 2/8/2021 at talegaon naka pune mumbai road amount deducted from my fast tag account and person collected tol by cash vehicle number MH23AS4022.rupees 270 from by cash and by fast tag 207.refund my extra amont...
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J
JadedTraveller
Aug 5, 2021
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Hooliganism by toll staff at Mulund-Airoli Toll Booth

The Tag scanner doesnt work. Resulting in the staff who waste our time dansung in front of the car with their handheld scanners.

They dont even wear a mask. Are Covid guidelines not applicable to the staff at the tolls?

They are rude and are like goons. Oft times standing in front of the car and taking their own time as if we are the ones getting paid and they are almost always abusive! Leave aside the condition...
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HDFC Bank FastTag deducted: Rs 203 for Vehicle No: MEEHSRSGMKB005084 at: Khalapur Toll Plaza on:[protected]T14:34:20 Wallet: [protected]

Khalapur toll plaza wrongly deducted money from my wallet when my car is parked in Bhopal Madhya Pradesh

Raising a dispute...
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S
Sanket07
Aug 2, 2021
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Double toll deduction

While travelling through Vasad toll towarda Anand, I was charged 130 rupees cash as it was non fastag lane. But later I came to know by message that 130 rupees deducted from my fastag account also. So, I need refund in my fastag account.
Vehicle no.: GJ23H7599
Cash ticket no.: [protected]
Fastag wallet no.: [protected]...
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Madhusudhan Deshmukh
Aug 1, 2021
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Refund my excess Toll Amount paid to khalapur toll plaza

Address:A205 Parth Arcade Co opp Soc. , Near Vithal mandir , Kharegaon Thane West 400605

I was go from Thane to Pali on 30th July 2021. I am having Fastag on my Car. But I have insufficient fund ( Rs 149) in my Fastag account So i pay the cash payment on the Toll plaza Rs. 203/-, But also From Fastag account amount deducted Rs 203 ( 30.07.2021 22:00:27 ) & it was goes in (-54) account.

So i suppose to you refund my amount Rs 203/- was excess payment in my Fastag account.

Also i have query raise to...
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Both cash 203 n fasttag charged...kindly refund rs203 on fasttag...
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P
Pradyumna Sathe
Aug 1, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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Toll tax deducted for MH12 passing vehicle on

My Vehicle whose passing is MH12 FY 0237 was wrongly charged for toll at Khed Shivapur toll plaza. While the MH12 passing vehicles are exempted from toll tax at this plaza.
Details
HDFC Bank Fast Tag
Deducted Rs. 100
Vehicle No - MH12 FY 0237
at Khed SHivapur Toll Plaza
on 19/07/2021 at 07:07:48 AM
Wallet Number - [protected]
I need to get refund of my money...
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