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IRB Infrastructure Complaints & Reviews

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Updated: Sep 22, 2025
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IRB Infrastructure reviews & complaints page 18

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V
Vikram Biradar
from Sirur, Maharashtra
Jun 13, 2021
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I have the MH 14 Passing Car and during travel on Somatane toll charges being applied. Please confirm whether toll charges are applicable.
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    Madhusudhan Deshmukh
    Jun 12, 2021
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    Address: 103 Sai raj app , Opp Sunderam Soc , Gurukul , Panchpakhadi Thane West 400602

    Due to the Breakdown of my Car, She was traveling in a toy car from Mulund to thane. There is no driver in the vehicle & If both the first wheels of the vehicle are in the air, is the vehicle legally toll taxed and if so, I am requested to provide a copy of the rule/ Act .

    Today 12 jun 2021 14:25:02
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      D
      Dnyaneshwar Kolapkar
      Jun 10, 2021
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      Address: Sr No 124/43 Shivaji park Walhekarwadi road Chinchwad Pune 411033

      Hello
      I am Dnyaneshwar Kolapkar traveled trough Chandloi Rajgurunagar toll plaza in Car No MH 14 EC 4698 on 6 June 2021. Toll collected from me is RS 37 instead of RS 25 as I traveled for Single journy, So this is a request for refund of excess money deducted from my Fastag.
      Further I want a clarification regarding exemption for toll as I have traveled multiple times trough this toll plaza and never paid any toll before, I am surprised that this time toll was deducted from my Fastag account.
      Waiting for your reply
      Thanks
      +1 photos
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        D
        Dnyaneshwar Kolapkar
        Jun 10, 2021
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        Address: Sr No 124/43 Shivaji park Walhekarwadi road Chinchwad Pune 411033

        Hello,
        I am Dnyaneshwar Kolapkar traveled trough Chandloi/Rajgurunagar toll plaza in Car No MH 14 EC 4698 on date 6 June 2021. The toll deducted from my Fastag account is RS 37, I traveled single journy and they charge me return toll tax as it is Rs 25 for single journy, so I request you for refund of excess RS 12 to my Fastag account.
        Further I want a clarification regarding exemption for toll as I have traveled multiple times trough this toll plaza and never paid any toll before, so I am surprised that this time toll was deducted from my account.
        Waiting for your reply
        Thanks
        +1 photos
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          V
          VishalPiya
          Jun 10, 2021
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          Being Local of Surat Gujarat, My toll tax should not deduct at IRB Chorasi toll gate as also registered for local of surat at IRB office.
          But On 3rd June and 9th june when I passed through IRB Chorasi toll gate, toll tax has been deducted even without showing Fasttag to Reader camera as I have not pasted my Fastag on mirror and kept loose and showing manually as and when required due to my child tearing it if I paste on mirror.

          My toll tax deducted unnecessarily as said Do needful.
          +2 photos
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            A
            Akshay gunjawate
            Jun 5, 2021
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            Vehical no. MH 46 F 4717
            On date 5/6/2021 at 5:52:2 on khalapur toll plaza Toll was given by cash and also deducted from fast tag. I want the deducted money back
            +1 photos
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              R
              Rohan Chothawe
              Jun 5, 2021
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              Address: Vashi, Navi Mumbai

              Hi,

              I've been travelling from Mumbai to Navi Mumbai frequently. However, particularly at Vashi toll plaza, I'm told either the FastTag is not detecting or it is blacklisted. It works perfectly fine at Airoli toll plaza, but always an issue at Vashi Toll plaza creating nuisance and traffic jams. Please investigate this deliberate attempt to harass commuters.
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                U
                umeshpawar1969
                Jun 4, 2021
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                Address: khalapur maharashtra

                Mh12 hv 4246.

                have paytm fastag.

                have balance also.

                khalapur person asking for cash.

                says machine did not read fastag.

                please reply asap
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                  R
                  Rushit Kotak
                  May 29, 2021
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                  I had paid the return toll amount at Shedung NH48 Toll however rs 41 was also deducted from my fastag wallet.

                  Kindly provide me the refund for my wallet amount.

                  I have attached the bank sms and toll receipt.
                  +1 photos
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                    R
                    Ritesh Kumar Gautam
                    May 28, 2021
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                    Address: Saran bihar

                    Hlo, sir, I m the customer of icici bank, every month this bank deduct rs 707, I asked the bank always reply not maintain the 10k balance in account but my account is salary, how to change my account without my permission salary to saving,
                    Solve my problem and refund my money otherwise I go to the court
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                      A
                      abhijitsm123
                      May 27, 2021
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                      Sunday dtd 23 may 21 we traveled through Mumbai Pune express way, while return way at Khopoli I paid toll by cash and same time toll deducted from icici fast tag.My car no MH43BN4232
                      Kindly resolve the issue.
                      IRB Infrastructure customer support has been notified about the posted complaint.
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                        A
                        alokrmore
                        May 26, 2021
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                        Traveling from Mumbai to Pune, at 10.15, talegoan toll plaza I was made to stop for 15 minutes as car in front of me was not paying toll through fasttag. When I question any this shinde the person at the booth he was abusive and threatened to physically beat me. I complaint to police at plaza who called Toll plaza incharge Ghadage. Even in front of him I was threatened. No action taken by Ghadage.
                        I wrote a complaint in their complaint book but I doubt any action will be taken.you shd discipline your employees. I want to register a complaint against Shri Ghadage and employees shinde
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                          H
                          harshpatil811
                          May 23, 2021
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                          I travelled from Mumbai to Pune on 23th May 2021, and the total toll is Rs.270 i.e. Rs.203 at Khalapur and Rs.67 at Talegaon. I was having the fastag with siffiycient balance to travel at khalapur I was debited with Rs.203 but at Talegaon toll the toll people said there are no sufficient funds in my wallet and charged me more Rs.203. They were supposed to debit Rs.67 from fastag for which my fastag was having sufficient balance. Check the screenshot attached. Rs.203 debited at Khalapur toll and I was supposed to be debited Rs.67 at Talegaon toll but the people harrased and forced me to pay more Rs.203 in cash. I want a refund for same.
                          IRB Infrastructure customer support has been notified about the posted complaint.
                          Any updates please?
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                            N
                            Nirmal Panara
                            May 6, 2021
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                            I travelled from vasad to chhani Baroda about 30km vasad toll took 130 for this kindly provide me price for the same
                            +2 photos
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                              V
                              Vikas Damle
                              Apr 28, 2021
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                              Address: IRB is same as MEP Infrastructure Pvt. Ltd.

                              On 19th April 2021 in the morning hours I was charged twice for toll at Dahisar Toll Plaza.
                              1) Manual collection
                              2) Through Fastag.
                              Both copies are attached. I should be refunded one time charge of Rs. 40 at the earliest.
                              Thanks,
                              Vikas Damle
                              +2 photos
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                                K
                                Krinal p patel
                                Apr 27, 2021
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                                Address: NH48 BAREJA CROSS ROAD

                                Street light complain 3rd time in a 10 days solve it its your responsibility for service road lighting against taking tall tax.
                                Humble request for that

                                Thank you
                                +1 photos
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                                  Prasad Khandge
                                  Apr 22, 2021
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                                  I was travelling from Mumbai to pune on 21st April 2021(Vehical No - MH43BA1266- Dzire) It's Around 10.30AM When I Crossed the Khalapur Toll Plaza fastag Deduction Amount was 315 Instead of 270.When I Crossed Talegaon Toll Ahead fastag deducted 105 Again so total Deduction was 420INR .Kindly find the attached screenshot of the same & Revert back my remaining Balance.
                                  +2 photos
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                                    S
                                    Sandeep7007
                                    Apr 21, 2021
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                                    The toll company charged me double charges when I informed them I waiting for are placement of fastag kindly do the manual procedure wherein other toll accepted the same My vehicle no ka04 mh 7447
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                                      B
                                      Biren Tailor
                                      Apr 16, 2021
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                                      Address: Vadodara ahmedabad ne1

                                      I have traveled to anand, gujarat by ne 1 on 27 march 2021 by vehicle gk 26 a 2608 between 11 a.m to 5 p.m.
                                      I found 40 +40 80 rs dedicated instead of rs 60. Really unfair practice all the time.
                                      Po lease refund rs 20.
                                      I'm reccurent traveler to Anand. Same case i found in my previous traveling too. But it was refunded.
                                      Why every time I have to ask for refund. Why not fair practice been done.
                                      +1 photos
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                                        K
                                        Khandu.kute
                                        Apr 11, 2021
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                                        Address: Building No. 2 Room Number 359, Government Colony, Durga devi Road Bandra East Mumbai 400051.

                                        We were travel from pune to mumbai on 05th April 2021 in my car MH02AK5834 and paid the Toll ₹270 in cash at Talegaon toll due to low balance in Fast tag. But while reaching at khalapur toll I was showing my payment receipt to toll guy but amount has deducted from my fast tag account. Now my fast tag account balance in negative. Kindly refer attache payment receipt and credit the extra amount in my fast tag account.

                                        Regards
                                        Khandu Kute
                                        [protected]
                                        +2 photos
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