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IRB Infrastructure Complaints & Reviews

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Last updated Mar 10, 2024
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IRB Infrastructure reviews & complaints page 34

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R
Rajuvarde
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs. 75.00 deducted for toll at irb choryasi, tag serial no. : 190724989, licence plate no. : gj19af1672

Address:BARDOLI, Surat, Gujarat, 394601

This plaza is free for bardoli residents. I passed through last line which is for car and shown license for confirmation and they allowed me to go but after 2 min i received message from my bank that 75 rs. Toll has been taken by your toll.
This is not suppose to happen.

Rs. 75.00 deducted for toll at irb choryasi, tag serial no. :[protected], licence plate no. : gj19af1672

Rs. 35.00 deducted for toll...
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Santosh Panicker
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess charge

Address:411020

Icici bank fastag linked vehicle no. Mh12ph8480 has been debited with rs 57.00 on[protected]:01:08 for toll charges with trip no[protected] at talegaon toll plaza plaza on[protected]:54:06.
Vehicle no. Mh12ph8480 has been debited with rs 173.00 on[protected]:19:23 for toll charges with trip no[protected] at khalapur toll plaza plaza on[protected]:11:21....
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Ravishankar Desai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag - excess payment collection

Address:Sector-9, Nerul, Mumbai City, Maharashtra, 400706

I travelled on pune mumbai expressway on 8th dec. The toll plaza deducted rs. 173 each (Total rs. 346/-) at talegaon & khalapur toll plazas from the fastag account when the applicable toll is only rs. 230/-.

When rs. 173/- was already collected at talegaon, they should have deducted only rs. 57/- at khalapur toll plaza instead of deducting rs. 173/- again. This is a way of looting money from fastag account.

I...
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M
manish4984
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manish dixit - toll collected twice

Address:411027

Today 12/12/2019 we traveled from mumbai to pune. At khalapur toll plaza we were told that the lane we were in is a cash lane and so even though i had a fastag it will not be accepted. Hence i bought the toll ticket worth ₹230/-. When we crossed talegaon exit i showed the receipt duly but here an auto debit happened from my fastag for ₹173/-. Can you please have a look and help in this regard. Both details are attached for your perusal...
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Girish Khairnar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double toll taken by staff purposely

Address:Khalapur Toll Plaza, Raigad, Maharashtra, 410203

Today i wa going from pune to mumbai via expreeway. On khalapur toll naka mumbai pune express way towards mumbai, i asked your staff for fastag, but he said it is not working and i paid the amount by credit card, after some time, i received the sms from icici bank that toll amount was deducted from my fastag account. Please confirm how would you refund the excess toll collected....
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A
Amit Kumar P
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double toll has been deducted

Address:411032

I was traveling from Pune to Mumbai via expressway on 7th December 2019,
At Talegoan toll booth, the toll guy says fast tag is not yet compulsory, so you need to pay in cash So pay the amount in cash i.e 230. After new hours I got an SMS from fasttag that the 173 amount is deducted from paytm wallet.SMS from fasttag:
"Paid Rs. 173 for vehicle reg. no 'MZBEP813MKN021867' at Khalapur Toll Plaza on[protected]:37:07. For future...
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Varun Deshmukh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double deduction of toll amount

Address:Pune, Maharashtra, 411026

I was going from pen to pune via khalapur toll then at khalapur toll they were telling that for this lane they are not accepting the fastag so you have to pay cash, but i insisted them that i have fastag and amount should deduct through fastag only but they people not agreeing and i have to pay cash at khalapur toll. But after some time i received sms from hdfc bank for deduction of 173 rs from fastag as well. For same journey they have taken...
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K
Kaushal3113
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

there is a fast tag in my car and scanner scan the fast tag and cut the toll and still at toll plaza. the representative took 60 rs toll additional...

Address:13,"ameezara", kalpana society, near professor society, v v nagar, anand, Anand, Gujarat, 388121

I have a fast tag in my car and scanner scan the fast tag and deduct the toll from fast tag account and still representative want 60 rs toll to open the gate...
Why we have to pay 3 times toll...?

And before fast tag we were paid 60 rs toll at toll plaza due to commercial vehicle... And after fast tag why toll plaza deduct the 120 rs toll...?

I asked the representative that why we have to pay 120 rs toll...
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T
Tushar1132
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

toll deduction for local vehicle

Address:TAL-MAVAL, DIST-PUNE.,Talegaon Dabhade (M Cl), 410506

Hi team,

I am leaving in talegaon dabhade, toll should not be collected for local vehicles.
Today 30th nov 2019 i passed through mumbail-pune express way toll plaza in talegaon. They didnot ask for toll as the vehicle is local but 173rs got deducted from my fasttag account. Please have a urgent look on this and requesting you for repayment.

Vehical no : mh14 hq9687
Fasttag id : 465026. Pandurang...
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S
shreesay
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

talegaon toll naka fastag not

Address:[email protected], Mumbai City, Maharashtra, 400093

Hello sir / madam

Today I was traveling 25/12/2019 pune to mumbai on mumbai-pune express way.

At Talegaon toll, i was told that fastag is not working please pay cash. Thus i paid cash 230/-. At khalapur toll i showed my cash receipt of 230/- which opretor kept it with himself and due to continues horns from behind I moved on towards mumbai. Within 15-20 min i received message on mobile that rs. 173+57=230/- is...
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KM Zindagi
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behaviour of toll plaza staff is not at all acceptable

The incidence took place on 24 november at around 10:45 pm at padgha toll plaza. When i was travelling return from vasind to malad. I paid the toll at the time of going and lost my receipt and i told staff members but the toll plaza staffs's behaviour was very bad as they were misbehaving and abusing us, and broke my car's mirror and they came with big stone to throw on the car. They first was going to beat the mens of my family after that...
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K Suhasini
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of toll charges on fastag

Address:Hyderabad, Telangana, 500030

My vehicle number is ts13ek9022. I am a professor working at professor jayashankar telanagana state agricultural university. I travel on orr daily. From nanakaram guda tool palaza to rajendranagar and vice versa. Recently i am noticing due some problem at the toll plaza the boom barrier is opened but fastag is not identified properly at the entry level, as a result an amount of rs 60 is deducted at the exit level instead of rs 20.
As...
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Jojithekkan
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

somatane phata toll end date is over but collection continues

Address:Somatna toll plaza on NH4, Pune, Maharashtra

As per the displayed notice boad at the somatna phata toll plaza on nh 4 (Between talegaon and dehu road), the toll period ends at 8.8.2019. However, on 8.8.2019 they removed the end date and no new dates are displayed. The toll collection continuous. This is totally illegal and cheating the public. Also they are fighting with the residents in the area and forcefully collecting the same even the residents are exempt from paying toll. Please...
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rahulsingh18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double deduction of toll charges via cash as well and via fastag

Address:Khalapur Toll, 400075

I was travelling from lonavla to mumbai on 17-nov-2019 via express way.
At khalapur toll plaza, i paid 173 rs cash as toll charges at khalapur toll, however when i crossed about 20 km from the toll, i received sms as 173 rs of toll is deducted from my fastag. (Sms snapshot attached)
If toll plaza will deduct such double charges then how consumer can trust on the fastag system?
Please check and arrange for a refund - both...
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Renukaumbar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

many more pits on nh 9

Address:Powai mumbai, Mumbai City, Maharashtra

I was travelled recently on nh 9 pune solapur highway. There are so much pits on highway and didnt look like highway its like local road. Highway does not maintain properly but they take from properly only on toll. And i think the constructor is irb infrastructure developer.
So please take it seriously before any accident happen and someone lose his life
Thanking you...
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arijit2019
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction of toll in mumbai-pune express highway

Address:Ratnagiri, Maharashtra, 410501

On 01st november'19 while travelling from mumbai to pune through new mumbai-pune express high way, at khalapur toll plaza inr 173 had been deducted from fast tag account vide txn id [protected]. While existing from talegaon toll plaza the amount of inr 173 had been again deducted vide txn id [protected] instead of inr 57.

So excess amount of inr 116 had been deducted from my fast tag account
I want to revert the money...
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Vivek Vijay Umarji
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mumbai-pune expressway - toll collected twice

Today, 3 november 2019, @ 15:16, i crossed talegaon toll coming from pune to khopoli. I was charged 173 rs at talegaon toll (Maharashtra) by cash, attached is the receipt. After 10-15 mins i received message from hdfc bank for my fastag account no.[protected] on 15:27 that 173 rs are charged and debited from my account. The person on the toll counter was completely aware that i have paid the amount in cash and though he had deducted amount...
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Shibabratacet
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate toll amounts being taken from travelers due to fastag

Address:Pune, Maharashtra

I traveled from pune to alibag in pune-mumbai expressway on 2/11/2019 and returned. Following transactions has been done.

My cell: [protected]

Your fastag a/c has been debited for rs. 173 for transaction by vehicle majgxxmtkgkc55694 at toll talegaon toll plaza on[protected]t14:13:17.

Your fastag a/c has been debited for rs. 57 for transaction by vehicle majgxxmtkgkc55694 at toll khalapur toll plaza...
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patel.anr
from Khurai, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no reserve lane at khandi obri toll plaza, udaipur himmatnagar road for fast tag users

Address:Vadodara, Gujarat, 390007

Sub:- no reserve lane at khandi obri toll plaza, udaipur himatnagar road for fast tag users
Dear sir,
Khandi obri toll plaza never maintaining rules for fast tag users as well polite behavior with customers, i had travel on this road on dated[protected].15 p. M. That time they did not maintaining reserve lane for fast tag users. When i have requesting to your staff for reserve lane for fast tag user, they didn’t polite...
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Shyam Savlani
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double toll taken

Hello sir / madam,
Today 2/11/2019 i was travelling mumbai to pune on mumbai-pune express way.

At talegaon toll, i was told etc is not working please pay cash. Thus i paid cash 230/-. At talegoan toll i showed my cash receipt of 230/- and moved on towards pune. Within 15-20 min i received message on mobile that rs. 173/- is deducted from my account as charges of tool at talegaon thru etc. I think so they are doing purposefully.br...
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