iRedeem.in Complaints & Reviews

I made a payment of 411 inr for a watch (Through hdfc bank net banking), but haven't received any confirmation from you guys. No tracking #/awb #/sms/email nothing from you guys. Give me a confirmation/acknowledgement. The amount has already been debited from my account. Am not sure if this is a scam or not.

Please revert to me asap or credit the money back...

Jan 6, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Sir,

Apology for inconveniences
Kindly share your mobile number or transaction id so we will solve your issues as soon as possible

Regards,
Team Iredeem

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Address: 603202

Website: Iredeem.in

I have ordered a Benetton -BL mens watch on 2nd dec 2018 and made a payment of rs 411 for the same and the amount got deducted but i did not get any confirmation or any tracking id. I want to know what is the status of the order. Is it a kind of fraud otherwise will complaint further, bank like hdfc is supporting this kind of fraud is not acceptable. Please respond to my complaint as soon as possible. Will i even get the order or not.

+3 photos

Jan 5, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Ma'M,

We have dispatched your product by Delhivery courier and tracking id is[protected]

Regards,
Team Iredeem

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Address: Mumbai City, Maharashtra, 500008

Website: iredeem.in

I have ordered a ucb watch on 3rd dec 2018 and made a payment of rs 411 for the same and the amount got deducted but i did not get any confirmation or any tracking id. I want to know what is the status of the order. Is it a kind of fraud otherwise will complaint further, bank like hdfc is supporting this kind of fraud is not acceptable. Please respond to my complaint as soon as possible. Will i even get the order or not.

Jan 9, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Sir,

Apology for inconveniences

Kindly share your register mobile number or transaction id so we will solve your issues as soon as possible

Regards,
Team Iredeem

Dec 05, 2018

Updated by Naveen Kurnala Nothing received as confirmation.

Call me on [protected]

No information as of now

Dec 05, 2018

Updated by Naveen Kurnala Why is the customer care number displayed on the right of its always switched off

Need solution asap

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N

Naveen Kurnala

from Hyderabad, Telangana

Dec 5, 2018

Mobile Num: +91 [protected]

Nothing received as confirmation
How can i provide the reference

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Address: Gandhinagar, Gujarat, 382002

I order one product from your website on 29 november 2018. I use hdfc net banking for payment option. My money deducted from my account but i ca't get confirmation detail about my product. So help me regarding to confirm my order and ship product at my address.
I hope this is not fraud product or fishy scheme because hdfc provide this offer.
Here my
Transection id[protected]

Jan 15, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Sir,

Apology for inconveniences
Kindly share your transaction id or register mobile number so we will solve your issues as soon as possible.

Regards,
Team Iredeem

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D

Deepak Sudharsan

from Brahmapur, Odisha

Dec 4, 2018

I booked jack and jones belt on 1st Dec 2018. Amount of Rs. 675.55 is dedected however status of order is not known. Kindly send me the status or refund the amount at the earliest.

Regards
Sudharsan M

product confirmation not received - Comment #3289827 - Image #0

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I made a payment of 411 inr for a watch (Through hdfc bank net banking), but haven't received any confirmation from you guys. No tracking #/awb #/sms/email nothing from you guys. Give me a confirmation/acknowledgement. The amount has already been debited from my account. Am not sure if this is a scam or not.

Please revert to me asap or credit the money back.

Jan 5, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Sir,

Apology for inconveniences
Kindly share your transaction id or register mobile number so we will solve your issues as soon as possible

Regards,
Team Iredeem

View replies

V

Vamshi choudoju

from Hyderabad, Telangana

Dec 3, 2018

Hello...I placed an order for benetton watch for women using HDFCUCB COUPON in iredeem wesite of price Rs 411.my money was deducted but I neither got any acknowledgement that my order is placed nor any order status.i request to send the order status and details and the time for my order to be dispatched.

non receipt of order confirmation - Comment #3287232 - Image #0

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Address: Bangalore, Karnataka, 560037

Website: iredeem

I made a payment of 411 inr for a watch (Through hdfc bank net banking), but haven't received any confirmation from you guys. No tracking #/awb #/sms/email nothing from you guys. Give me a confirmation/acknowledgement. The amount has already been debited from my account.

Please revert to me asap.

Name : vaibhav dwivedi
Email id: [protected]@gmail.com
Ph # : [protected]

Jan 12, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Sir,

We have dispatched your product by bluedart courier and tracking id is [protected]

Regards,
Team Iredeem

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Address: 560098

Website: www.iRedeem.in

I have ordered benetton watch from iredeem.in under hdfc promotional offer. 411.82 inr has been charged but i did not get any confirmation email or message or tracking id. Though payment was deducted. Dated : 23/11/2018, paid via payu.

One of my friend faced the same issue. I hope this is not a scam.

Please check this and revert asap.

My email id - anchalpriya.[protected]@gmail.com

Jan 8, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by anchal priya Can you please update as I have not received any response from the customer service nor received the product.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Ma'M,

Apology for inconveniences
We have dispatched your product by bluedart courier and tracking id is [protected]

Regards,
Team Iredeem

Dec 12, 2018

Updated by anchal priya I am unable to see the tracking ID as it shows it is protected. I have not received the product yet. Can you please update

Dec 12, 2018

Updated by anchal priya As there is no update from your side and I haven't received the product yet, Can I get an update from your side or I will have to take further action on this.
Thank you

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Address: New Delhi, Delhi, 110014

Website: iredeem

I have ordered a UCB watch on 30 Nov 2018 and made a payment of Rs 411 for the same and the amount got deducted but i did not get any confirmation or any tracking ID. I want to know what is the status of the order. Is it a kind of fraud otherwise will complaint further, Bank like HDFC is supporting this kind of fraud is not acceptable. Please respond to my complaint as soon as possible. Will i even get the order or not.

+1 photos

Jan 10, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Ma'M,

Apology for inconvenience
Kindly share your transaction id or register mobile number so we will solve your issues as soon as possible

Regards,
Team Iredeem

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Address: 144002

I have ordered benetton watch from iredeem.in under hdfc promotional offer. 411.82 inr has been charged but i did not get any confirmation email or message or tracking id. But payment was deducted. The transaction id is [protected], date : 30/11/2018, paid via payu.

Please check this and revert asap.
[protected]@gmail.com

Mobile number [protected]

Jan 3, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

iRedeem.in Customer Care's response Dear Customer,

Your order has been placed our web site.
Kindly wait for the same.
We will dispatch your product within 3-4 working days.
You will get a sms notification once your product has been dispatched.

Regards,
Team Iredeem

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Address: Kolkata, West Bengal, 700157

Website: iredeem.in

I had place an order o[censored]CB watch on 16-nov-2018. I had made payment through netbanking (HDFC). I have received message from bank you had paid Rs.411.83 including Gst (transaction ref no:[[protected]].Till now I didnt receive any confirmation message or any order id from iRedeem. So please help me.

Sayani Barik
email: [protected]@gmail.com

+1 photos

Jan 18, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

iRedeem.in Customer Care's response Dear Customer,

Apology for inconveniences
We have dispatched your product by bluedart courier at that time and tracking id is [protected]

Regards,
Team Iredeem

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Address: Bangalore, Karnataka, 560103

Website: iredeem.in/campaign.php?category_id=30&cid=HDFCUCB&pid=0

I have recently tried ordering a men's watch from iredeem website. I have selected the watch and when i have been to payment page the money was deducted and i didn't get any confirmation message or mail, i have waited for a while expecting that my money for the previous payment will come back to my account i have re-ordered the same watch for which i have got the confirmation mail and message.
After few days i have received to same model watches, and they are not picking up the calls now.
Please help me return the extra product.

Jan 4, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

iRedeem.in Customer Care's response Dear Sir,

Kindly share mobile number or transaction id so we will find your details and solve your issues

Regards,
Team Iredeem

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Address: 560068

Hi team,

This is uma maheswara rao vempati from bangalore, i have booked one watch from iredeem through hdfc account using hdfcucb promocode and amount also debited from my hdfc account (Acc no:- [protected]) but i did not get any confirmation email or message or tracking id so let me know please provide order details otherwise please credit ordered amount to my account as soon as possible.
My order details:-
Watch model : benetton-women-br
Promocode: hdfcucb
Ordered amount :- 411.82/-

Order delivery location:-
Mounika vempati
House no-19, 1st cross,
Muneswara layout,
Opp to btr gardens,
Near maruthi rice corner,
Kudlu gate, bangalore-560068.

Note: i have tried your support number i. E [protected] but that no was not responding my call.

Thanks & regards,
Uma maheswara rao vempati.
[protected] & [protected].
My reg mail id: [protected]@gmail.com.
My reg mobile number :[protected].

+1 photos

Nov 26, 2018

Complaint marked as Resolved

Can you please provide order detailes ?

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

iRedeem.in Customer Care's response Dear Sir,

Apology for inconveniences
We have dispatched your product by bluedart courier and tracking id is [protected].

Regards,
Team Iredeem

Nov 29, 2018

Updated by mahesh469 Still, i didn't get any order details and other dispatching messages, So let you now can you please check and provide the courier number then i will track.

Regards,
Uma Maheswara Rao Vempati.

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M

Madhukar Babu

from Hyderabad, Telangana

May 1, 2019

Hi,

Actually, I'm trying to order watch with HDFC Coupon Code...

Should I buy this product from their website?

Thanks,
Madhu.

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Address: New Delhi, Delhi, 110026

Website: iRedeem.in

I made a payment of 411 inr for a watch (Through hdfc bank net banking), but haven't received any confirmation from you guys. No tracking #/awb #/sms/email nothing from you guys. Give me a confirmation/acknowledgement. The amount has already been debited from my account. Can share bank statement as well...
Here're the credentials given by me at the time of making payment:

Name : dhiraj chawla
Email id: [protected]@gmail.com
Ph # : [protected]
Address : h. No. 252, dda flats, jai dev park, east punjabi bagh, new delhi - 110026
Landmark : near sarvodaya school

Regards
Dhiraj chawla

iRedeem.in customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560098

Website: iRedeem.in

I have ordered benetton watch from iredeem.in under hdfc promotional offer. 411.82 inr has been charged but i did not get any confirmation email or message or tracking id. Today i got an email stating that that order is not placed as payment could not be completed. Though payment was deducted. The transaction id is [protected], date : 22/11/2018, paid via payu.

Please check this and revert asap.

My email id - [protected]@gmail.com

Dec 23, 2018

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2018

iRedeem.in Customer Care's response Dear Customer,

Transaction ID is [protected]

The above Transaction id status is in dropped.Kindly wait for the some time. your order will be placed in some time
Kindly wait for the same;

Regards,
Iredeem

Nov 23, 2018

Updated by Rhythm Srivastava 48 hours passed, still no confirmation on order with tracking ID. Please confirm the same or refund the amount. I hope this is not a scam and does not bring bad name to hdfc and ucb.

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Address: Thane, Maharashtra

Website: No information regarding the order.

Hi,

I have booked a ucb watch worth 411 inr from here and my money is deducted from bank but there is not a single confirmation from your side weather my order is successful or not.

I want to know how to track the order made from your site. How am i supposed to know if my order is confirmed ir not.

Payment is already been made and no notification of that payment as well from your side, this is stupid.

If confirmed, how many days will it take to let me know this?

Do the needful as soon as possible.

Dec 25, 2018

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2018

iRedeem.in Customer Care's response Dear Customer,

Kindly share Transaction Id or Register mobile number so we will check your order and solve your issues

Regards,
Team Iredeem

Nov 23, 2018

Updated by omalkhar My transaction ID[protected]
Mobile number: [protected]

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Address: Bangalore, Karnataka, 560011

I have placed an order for benetton watch through hdfc from offer zone and sum of rs. 411.82 have already been deducted from my account. However, i have not received any confirmation code nor tracking number.

The model number is - benetton-05-bwd-watch

I have only received a transaction id - [protected]

Order placed on 08/11/2018

I request iredeem.in to please look into this and resolve it as soon as possible.

iRedeem.in customer support has been notified about the posted complaint.

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Website: iredeem.in

Sir,
i had place an order o[censored]CB watch on 15-nov-2018. i had made payment through netbanking (HDFC). i had recive message from bank you had paid Rs.411.83 including Gst (transaction ref no:[protected].Till now i didnt recive any confirmation message or any order id from iRedeem.So please help me.
yours sincerly
Jenil Shahji

+2 photos

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Hi,
I've ordered a watch as i got offer from hdfc bank through net banking. Amount has been deducted from my account but i've not received any notification saying the order is placed or the amount is received.
Ordered at 3.35pm today (15.11.2018)

Amount deducted - rs411.82
I was redirected to i redeem website through my net banking page. I selected the watch then was redirected to payment process where i made the payment after that page went blank. But i received sms that amount has been deducted from my account. But i didn't receive any sms or mail from i redeem saying they have received the payment.

Kindly look into the matter.

Regards

Jan 1, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

iRedeem.in Customer Care's response Dear Customer,

We have dispatched your product by bluedart courier and tracking id is [protected].
It has been delivered at your address.

Regards,
Team Iredeem

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Address: Mumbai City, Maharashtra, 440014

Website: www.iredeem.in

Madam

On 10 nov 2018
I ordered a benetton watch from iredeem as i was getting an offer through my hdfc bank account. So when i clicked on offer it takes me to the iredeem website. And when i added the product (Benetton wallet) in the cart asking me for payment for which i paid 411.82 including gst charges. Money got deducted but no message of order placed or not just blank page. Tried contacting them but number not working and even i tried to email them but still yet no response.

+1 photos

Jan 3, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by khan@1234 got email from payu.in saying order may not be complete but as u c above the photo that the amount has been deducted.

Nov 12, 2018

Updated by khan@1234 their number is switched off

Verified Support

Nov 30, 2018

iRedeem.in Customer Care's response Dear Sir,

Kindly share your number so we will contact to the customer and solve the issues.

Regards,
Team Iredeem

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S

Sukhpreet Bhalla

Nov 24, 2021

Hello Sir/Madam
I ordered on 14 oct 2021 still didn’t get my arrow wallet. Reply as soon as possible.
Thanks
Sukhpreet Singh Bhalla
+91-[protected]

no tracking number @nov - Comment #3924206 - Image #0

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Address: 560103

Hi
I have ordered a Benetton watch from iredeem as I was getting an offer through my hdfc bank account.After this i have received a mail stating that it has been couriered through blue dart, tracking id - [protected], which is still not delivered.

After this I got following a message from blue dart (Waybill# [protected] is undelivered for address related issues. Pls contact HDFC for redelivery, else it will be returned to Bank within 7 days.) now I have tried many times to reach iredeem team but no respond even I have sent many emails again no reply .

Kindly do the needful or refund the money ASAP.

Thanks & Regards,
Achyut Sarma
[protected]

Jan 8, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

iRedeem.in Customer Care's response Dear customer,

We have contact to you.
And your issues has been resolved from our side.

Regards,
Team Iredeem

iRedeem.in Complaints & Reviews

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iRedeem.in reviews & complaints page 7

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didnt receive my order

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