ItzCash Card Complaints & Reviews

Dear sir,

Upon closer look at your refunds realised that the refund send to my original bank “iob” has been timely received and all those refunds which either are sent to the wrong banks viz itz and paytmsdk or are not shown to be sent at all.

Details of such refunds are as followed :

Sr pnr cancellation refund refund bank remarks

1 [protected] [protected] 4100 itz not recd/credited

2 [protected] [protected] 2050 itz not recd/credited

Total refund pending (Inr) 6150

Please look at this details for easy reference.

Regards

Mayur vasudeo usgaonkar
Mob no. [protected]

Hi itz cash team,
I had booked one ticket on irctc through itz gateway but i have not received any refund amount after the cancellation of the ticket. The payment was made through sbi debit card. The details of the transaction is as follows:
Transaction id [protected]
Passenger name rakesh kumar
Amount 1610
Ticket cancellation id - [protected]
Date-11.11.2017
Refund amount - 1545
My mobile no. [protected]
Pls resolve this issue as soon as possible and transfer the refund amount.

Thanks
Aman kumar

Hi team,

I have cancel the ticket on 13th and 16 oct 2017 but i have not received my money. All transaction is made by hdfc bank

Please find below transaction details

[protected] 16-oct-2017 amount is 1820
[protected] 16-oct-2017 amount is 1840
[protected] 13-oct-2017 amount is 400

Its has been month now i have not received my money

Hi,

This is vinay ashok gavval i've booked two tickets on irctc.co.in using itzcash payment gateway. Those two tickets were cancelled by the irctc itself as the tickets were not confirmed. The transaction date was 25th may 2017 and journey date was 15-oct-2017. And my money gets debited from bank account but not refunded yet, on irctc it is showing that 710 rs. Are refunded but the money not credited in my account. If i call to irctc customer care, they are not answering the call, so sent an email to [protected]@irctc.co.in but didn't get any response from them yet.

In the irctc refund status it says "sent to bank", but when i spoke with bank, they told me that we have received only one transaction amount but not the another.

It's been more than 1 month but still money has not been refunded and moreover i don't know whether i'm gonna get the money back.

I am hoping your reply soon...

Regards,
Vinay a. Gavval
E-mail: [protected]@gmail.com
Cell:- [protected]

My irctc book ticket canceled and they refund the cash in itz account! But cash has no added in my personal bank account! 1st refund on 31october, 2017 and 2nd refund on 4th nov, 2017, todey is too late! But i don't receive my refund cash! How many times are added the ticket refund cash in my personal bank account?? Plz rply me as quickly? And send my money!
1st refund transaction id - [protected]
2nd refund transaction id-[protected]

Sir
Myself awadhnarayan bind. Sir i am a weaver and it is not possible to carry my family with wage of weave. Last 15 year i get profit of all plan antyoday ration card, card no is 6575, but now my card is closed that result can't find ration. So i complain to know why this card is cut. It will be inquary with strenth. And punished person who is invalve this matter.

I had booked an e-ticket from irctc in using itz gateway for paying thrrough my indusind bank visa credit card on 26th oct. The transaction failed during the ticket booking and the amount was refunded by irctc on 27th oct as per the message sent by irctc. But till now i have not received the refunded amount.

Transaction id: [protected]

Cancellation/refund id: [protected]

I would like to get this problem solved as soon as possible.

I have booked ticket from irctc ason 14 oct 2017 and the money gets deducted from my sbi account but ticket not confirmed but my money got deducted and now it's over 15 days that i didn't get refunded my money amount of 511 rs.
Ircyc website shows that my money got refunded but actually money didn't get refunded since 15 days last.

Transactin id is : [protected]

Kindly request you to resolve my complaint and refund my money back as soon as possible.

Mob no. [protected]

Following two tickets were canceled on 14th october, 2017.
1. Cancellation id [protected] refund amount rs. 1845/-
2. Cancellation id [protected] refund amount rs. 445/-

As per the irctc details, the amounts were refunded to itz on 15th october, 2017. However, i have not received the amount in my account.

I would be grateful if you kindly sort this issue.

Sir/medam,
Today at aboout 11:55 am, i have reload a sum of rs 550 from my visa debit card to my itz e wallet, the amount has bebited from my account of "canara bank", but after processing it says "log in again", and the money do not enter in my itz e wallet, it is very unfortunate, please look after my problem. My account details are as follows;
Itz e wallet card serial id : s[protected]
Card type: all service card
And i am sorry that i did not save the transaction id.

Yours
: helemba mangang

I had booked an e-ticket from irctc in general quota using itz gateway for paying through my kotak mahindra bank master debit card on 3rd sep 2017. Ticket didn't get confirm and the amount was refunded by irctc on 25th october as per the message sent by irctc. But till now i have not received the refunded amount.
Transaction id: [protected]
Cancellation/refund id: [protected]
Get this problem solved as soon as possible.

I have booked irctc ticket and cancelled on october 14, 2017. The refund is not credited to my bank account.in irctc website i shows that itz as the refund bank. However i have booked the ticket through my sbi debit card but through itz payment gateway.

Transaction id: [protected]
Cancellation id: [protected]
Refund date as in irctc website: 15-oct-2017

I have to bring to your kind notice that the itz dealer mr. Visashwar shukla associate of m/s gyan communication shop no.15, kashmiri market, malviya nagar, delhi 110017 sitting in the amway office at jasola has taken rs 4, 00, 000.00 to be uploaded on my itz card nors s[protected] and card no s[protected] issued in the name of mr. Kamal grover (Abo no 1344892) and nikunj kamal (Abo no3672137) my daughtor on 16th august 2017. But till date the amount is not loaded.
Mr visashwar shukla has been telling me that he has used the funds for his personal/business purposes
And he will refund or load on my card within next 7-10 days.
As i had been dealing with him for the last few months, it has not happened in the past.
Believing always on his false commitments for the last more than two months now it is high time he has told me today that he will pay the amount when he will have and do whatever you want to do.

In view of the above you are requested to take appropriate action against this dealer and help me getting the amount of rs 400000.00 refunded.

Thanking you,

Yours faithfully,

Kamal grover
C-12, iind floor malviya nagar
Dehli 110017
[protected] (M)

Hi

I had booked train tickets using irctc online but due to some circumstances i had to cancel the tickets. The the refund amount shows as itz account and i have still not received the amount. So i have provided the full details about the transaction.

Booking date - 31/may/2017
Journey date - 01/aug/2017
Pnr no - [protected]
Cancellation id - [protected]
Cancellation date - 28/jul/2017
Refund date - 29/jul/2017
Refund account - itz
Refund amount - 2, 550.00

This is the second time i am communicating with itz but i have not got any reply for my complaint.

So please do the needful, i will wait for your reply.

Regards,

Richard stanli baptista

I happened to unfortunately order an itzcash card on 27-july. Till date, the card is yet to reach me. Everytime i call the customer care, i get to hear new stories. When i submit a query to their customer care, i keep getting back a standard response saying, the query has been forwarded to concerned department. Nothing happens after that.

I also emailed their customer grievance officer a couple of times. There is no response from him.

I want to know when i am going to get my card.

I booked a tatkal quota ticket but the ticket not confirmed and auto matically get cancelled. I used itzcash gateway while booking my ticket and used visa atm card of bank of india. On irctc website it is showing refunded but i did not get refund in my account and bank name is showing itz... Kindly solve my problem,,
Transaction id:-[protected]
Cancellation/refund id:-[protected]

To,
The manager
Itz cash card ltd
Mumbai

Sub - request you transfer back the wallet balance to respective bank account

Sir,

This is to inform you that my e wallet no [protected], by mistake i had made a error in writing my name.in lieu of that you had suspended my account. I had recd the mail on 11 may 2017, that you will roll back the balance in the respective bank account. I am therefore sending you my bank statement from where the wallet was reloaded, i request you to please do the needfull asap.

Thanks

Sir ji agar bas may nahi itz ko sabhlna, tao band kar do esay, ku preshan kar rakha hai logo ko, aap nay, na tao customer care walay bat sunty hai na hi aap ki sales excutive
[protected],[protected] es number par coll karo tao kahty hai thodee din may ho jayga,, thodeno ko aap log one month kahty hai kya,,, aap itz walay,,,

One month ho gay hai railway ko band hue, koi ans nahi hai aap logo kay pas ki kab chalu hoga

Agar aap kay portal may value dalvani hai tao pahlay aap kay dealar kay account may depost kar kayi aaye tao valu dalay gi..

Lutnay ki dukhan khol rakhi hai kya logo ko aap nay moti rakam lay kar,,,,

Please agar koi ans ho en bato ka tao please es number par coll kar lay.. [protected]

I had purchased 5 pos machines before and the company guy had said no efforts are needed by you. I will personally sell those and get you the amount whatsoever. It has been 6months not even a single machine has been sold by him. Got a news that he has left the job. When enquired with the senior he says the company will not take back the machines. What should i do now. Keep the machines as a showpiece or what. Pls either refund the invested amount and take back the machines or arrange for a salesman who can help me in selling this. I cant belive such a reputed company like this not giving value to their investors. Hoping for a positive feedback.

Hi,
I cancelled 3 ticket on 21 sep 2017. Irctc shows amount refunded to itz on 22 sep 2017. But still money is not credited in my bank account.

I share my detail with image of irctc webpage screenshot.

Plz do needful.

Rohit kumar
Phone no-[protected]
[protected]