ItzCash Card Complaints & Reviews

I have placed an order for prepaid card (Rs 6000) through my company portal.
There was no intimation provided to me regarding delivery of the card and apparently it was delivered to wrong person by courier. I placed an order for replacement with itzcash team and it's more than 2 weeks i still don't see conclusive response from them. Feels cheated!

I have cancelled the ticket in irctc dated on 20 the may, journey date 5th july. I have not recived the amount. But the cancelation record shows the status payment sent to itz. Refund amount is 290rs. Evidence has been attached to the complaint. Kindly refund the amount as early as possible.

I had booked two e-tickets from irctc in general quota using itz gateway for paying through my iob internet banking on 7th june. Those tickets were cancelled for unavoidable reasons and the amount was refunded by irctc on 8th june as per irctc account. But till now i have not received the refunded amount from itz bank

Ticket 1: transaction id: [protected]
Cancellation/refund id: [protected]

Ticket 2: transaction id: [protected]
Cancellation/refund id: [protected]

Kindly refund this amount to my bank account as soon as possible.

Hi,

This is hemachand. Ravilla, i've booked two tickets on irctc.co.in using itzcash payment gateway. Those two tickets were cancelled by the irctc itself as the tickets were not confirmed. The transaction date was 25th may 2017 and journey date was 26th may 2017. One ticket money was refunded but not the another transaction amount which was rs. 3765. If i call to irctc customer care, they are not answering the call, so sent an email to [protected]@irctc.co.in but didn't get any response from them yet.

Coming to the itzcash they are not providing proper information, finally they told me that we don't have your transaction details then please check with irctc.

In the irctc refund status it says "sent to bank", but when i spoke with bank, they told me that we have received only one transaction amount but not the another.

It's been more than 15 days but still money has not been refunded and moreover i don't know whether i'm gonna get the money back.

Regards,
Hemachand. Ravilla,
E-mail: hema. [protected]@gmail.com.

I had booked an e-ticket from irctc in tatkal quota using itz gateway for paying thrrough my uco bank visa debit card on 6th june. Ticket didn't get confirm and the amount was refunded by irctc on 8th june as per the message sent by irctc. But till now i have not received the refunded amount.
Transaction id:[protected]
Cancellation/refund id:[protected].
I would like to get this problem solved as soon as possible.

Dear sir/madam
Sir mera naam mohammad shamshad shaikh hai mai ek shop chalata ho
Mere shop ka naam faith communication hai
Mere shop mai mai money transfer karta ho aur mobile accessories bicta ho
Sir maine money transfer k liye ek company se uska link liya tha jiska 5000 pay kiya tha us company ka naam itz cash hai sir is copmany ne new products ke naam pe mera 4600 kat liya jo mujhe nahi cahiye tha aur maine complaint kiya to kaha refund hojai ga likin mujhe wo paisa abhi tak nahi mila aur wo products bhi aaj tak nahi mila
Aur ab is company ne us products ka monthly service charge bhi katne laga hai mai call kar kar ke thak gaya ho please mere help karo sir
Mai garib aadmi ho isse hi mera ghar chalta hai ab mai kya karo
Itzne mujhe jo user id deya hai wo itzic46077 hai aur d code :d[protected] hai
Mera 4600 is company ne 31 mar 2017 ko kata hai jiska txi no:mftd[protected] hai

Uske bad monthly service charge k naam pe 1st time 14 may 2017 ko 74.75 amount kata hai iska txi no hai mftd[protected] hai aur 2nd time 7 jun 2017 ko 172.50 kata hai iska txi no mftd[protected] hai please sir meri help karo

Itz cash easy sab log kya kar rahe hai kya aisa maine nahin socha tha itz bhi aisa kar sakti hai, bina puche mere account se 27 march 2017 ko swipe machine ke naam par 4600/-kaat liya, koi bhi sahi jawab nahin deta pramod rai dharmendra jadhav ne kaha 20 din me refund ho jayga bola dono ne, kitna mail kiya uska koi hisab nahin. Customer care me kashyap se bat kiya toh kehta hai ki mera dipartment nahin hai. Milan gandhi naam ka salesman hai ussey bahot piche padhne par mujhe instalment me paise de raha hai 500, 500 karke ye kya hai company ka koi managment nahin hai wo bol raha hai ki paise main apni jeb se de raha hoon. Is baat ki kya guarantee hai ki dobara aisa nahin hoga pise nahin katenge, ye likhne tak 4600 me se abhi bhi 1390 rs baki hai...
Essel group toh kafi bada hai vishwas nahin hota ki company ne paise kate hi isme managment ki galti hai, please don not break the chain of business with your improper communication or working speed, thanks your faithfully vidya associates, ravindra sharma [protected]

Dear sir
My amount cut but not refund march amount cut but not refund no support area manager and all company sell person this amount before railway tkt amount cut many time call after 3 or 4 month after refund amount. This time amount cut before information so plz refund amount and start my work your company
Amount cut details
Easy[protected]
Pgtr[protected]
Rpac[protected]
02-mar-2017 13:18
Itzcash card ltd easy imps remittance easy
Pg
5175.00
3966.70
Easy imps remittance pack

My itz id is itzic50790
My no [protected]

I had taken itz franch. From salesman he ordered my pos machine by himself on contacting everytime he said he will sold the pos machine and pay ur money but even after six months no solution i had complaint on customer care several times but no response so it is wastage of time and money so donot take franch. Of itz

I had booked two e-tickets through irctc portal and later cancelled them as they remained in waiting. Irctc portal shows amount refunded through itz payment gateway but it has been 1 week and the amount has not been credited in my account. My bank is axis bank. The cancellation date was 23rd may 2017 and the date of refund through itz was 24th may 2017.

Without any prior notice company has deducted my balance rs 4600 regarding cashless machine...
EASY[protected]MFTD[protected]Manual_Debit_[protected]-Mar-2017 11:53MANUAL DEBIT - Amt Dr twds Card Swipe Machine upgradation fees Qty1 @ 4600/-mail dtd 27.03.17MANUAL FUND DEBIT4600.00
user id ITZIC49705 DCODE D[protected] please help

We have booked helicopter for kedarnath temple darshan through sar helicopter services date 10-may-2017-, but they could nt provide tickets and confirmed for refund and payemnt method was itzcash. There has been 2 weeks now we have not got any refund or any response. Now days doesnt take more than 48 hrs and its been 2 weeks money not refunded. Waytoindia company has done the booking through payment method itzcash.
Payment id : 71896875

सर मेने रेलवे पोर्टल के लिए अप्लाई किया था वोह नहीं मिला हे उसके regarding मेने complain ki थी जिसका docket no[protected] हे! मेरे को जयपुर के रणवीर जी और विशान सिंह जी द्वारा मानसिक तोर से परेशान किया जा रहा हे! 27 jan 2017 से मेने 8015 रुपए जमा करा रखे है रेलवे पोर्टल नही दे पाने के कारण मेने refund के लिए मेल डाला था जिसके बाद vishan जी से मेरी बात हुई थी उन्होंने मेरे को 45 दिन का समय दिया था! 45 दिन पूरे होने के बाद मेने उन्हें कॉल किया तो विशान जी ने बोला आपके पेसे वापस आ चुके हे! मेने अकाउंट चेक किया तो कोई राशि नहीं आई थी... मेने दुबारा कॉल किया उन्होंने रणवीर जी से बात करने को कही! मेने रणवीर जी को कॉल किया तो उन्होंने बोला आपकी id में पेसे आ चुके हे मेने id चेक करी तो उसमे कोई पैसा नहीं था मेने दुबारा रणबीर जी को कॉल किया वोह बोले आपकी id में 4600 rs आ चुके मेने दुबारा id खोली उसमे कोई राशि नही थी! मेने फिर रणवीर जी और विशान जी को कॉल किया तब से अब तक दोनों फ़ोन नही उठा रहे हे!

मेरा कंपनी से नम्र निवेदन हे की मेरे 8015 rs एक सैट लोताने का कास्ट करे एवं ऐसे लापारवाह स्टाफ को उनकी कुर्सी से हटा कर काम करने योग्य आदमियों को बिठाया जाए जिससे कंपनी की साख ख़राब न हो और आम आदमी को परेशानी नही आये! में मानसिक तोर से बोहोत जादा परेशान हो चूका हु में कई बार custmor care पर बात कर चूका हु पर मेरी समस्या का समाधान नही हो प् रहा में चाहता हु जयपुर जोन स्टाफ के खिलाफ सख्त से सख्त कार्येवाहि की जाये एवं कर्येवाही की जानकारी दी जाये ताकि आमजन में कंपनी के प्रति विशवास बना रहे!

Hi team,

I am holding a distributorship in jogeshwari since 2 and half year where me and a sales executive from ITZ name Ganesh Sawant meet.
He used to use my money in term of punching new ID and meet his target.
He borrowed a lot of money from me since we started and has never followed me to repay me back.
Whenever i called him he always promise me next day and his next day never comes. He still has to repay me back 10000 rs and still making commitment for another day.
I already spoke to his team management and instead giving him verbal warning, I still didnt receive my money back.

Because of Mr Ganesh Sawant, ITZ reputation is on toss. where in I still have a doubt that he will refund me my Balance amount.
I am frustrated with this guy and also writing a mail to Consumer court and reporting this issue to Police.

Please take care of this issue as this guy can lead ITZ in big trouble.
And expecting ITZ team to make him repay my balance amount.

Thanks and regards,
Sri Ganesh Distributors.
[protected]
D[protected].

I had a booking of 13 members in the vistara flight by itz travel portal... Flight date 23/04/2017 in morning 7.30a. M.
On 22/04/2017 customer call me and said he want to cancel one member ticket and i cancel the one of member ticket...
On the timing of the flight, all members are check in to airport
The care of vistara said the members your eight member tickets has been cancelled by the agency,,,,
Passengers want his money back through me,,,,,
Passengers want his total amount of 12 members
According to the vistara airlines the flight has been cancelled by the portal of the agency on 22/04/2017 on 4.22
But itz agency person said the tickets are not cancelled
Customers daily come in my shop want his refund...
Daily i call in itz customer care and he said i want time like 2 to 3 days 24 to 48 hours daily this process is going on...
I don't want to work this company any more i want customer money back..
I want to return the customer amount...
The company cheated with his agent

Without any prior notice company has deducted my balance rs 4600 regarding cashless machine...
Easy[protected]mftd[protected]manual_debit_[protected]-mar-2017 11:53manual debit - amt dr twds card swipe machine upgradation fees qty1 @ 4600/-mail dtd 27.03.17manual fund debit4600.00-306.11fund debit i need my amount refund on urgent basis please help

Hie there i have done imps transaction but by doing so i got the popup of the plan activation, subscription page so i clicked on the plan[protected] and without any notification 17500 amount got deducted from my itz cash account when i spoke to customer care they r saying that this plan will not b unsubscribe and even i HV send the transaction I'd and all detail on Mai to the area agent but i am not getting any help from ur side to get my money back i want my fund as soon as possible.
Itzhelp desk is useless they r not helping there customer properly

INCIDENT DATE - 25/11/2016, Sap Code-1068094, D Code-D[protected], ITZ ID - ITZIC61835
i have requested for distributor id and i have not been processed uptill now and even also the amount is been deposited on behalf of executive mr. ranveer and mr. anil who is handling the area distributor of mine. amount deposited 55000 approxx and they gave me 15 advance agents id to sell it but at the time of buying the id's i had a conversation with mr. ranveer that i will not be able to sell these id's still he gave me confident that he will sell the id's on behalf of me and i should invest in the company for further procedure..and also mr. ranveer told me that i will be getting distribution of money changing like banks were doing at the time of november. when the 500 & 1000 currency notes were banned ...he told me for the distribution of changing currency i have to apply for distributor id and it is compulsory to buy 15 id's in advance but uptill now date my distributor id is not been generated and the amount which i m asking to them from last more then a month is also not been refunding to my wallet.. i have reached to head Jaipur Head and the General manager with the emails ( mr. vishan singh and yashwinder ) but from them also i couldnt a reply uptill now date..
even i have make calls to Jaipur Head but he do not receive calls and if i ask the excutive for the office address then they dont provide the office address also.

Solution required - i want my full refund from the company as soon as possible and the profit which i couldnt earn in between these month from that money i need that also.
==========================================================
Incident Date - 03/02/2017
i have purchased a wrong package of remittance from the company when i was making a transaction for money transfer ... this service option of purchasing the package was not been told before suddenly at the time of tranasaction this option came and i make a call to the executive mr. anil and i discussed about the package but i couldnt understand the procedure and in that case i purchased a higher amount of package which was not suitable for according to my utiization of working criteria soo i requested at the same time for degrading my package and i have sent emails also for this issue to company operational manager mr. kamlesh but uptill now present date i have to been resolved this issue and whenevr i ask any of the executive mr. anil, ranveer or kamlesh they always reply me that they have requested to higher authorities regarding my issue...package purchase date 03/02/2017, package validity 1 month, and now its around 2 months been crossed, i purchased 6900/- package

Solution required - refund the amount in wallet as soon as possible ..

I huseni borsadwala is an agent of ITZCash, on 9/3/2017 i received a mail that company is supling POS machines @ 4600/- there was a clause that i[censored] r not interested inform in 48hrs.
On 10/3/2017 i wrote a mail stating that I am not interested in POS & no amount should be deducted from account.
On 21/3/2013 to my disbelief RS 4600/- was debited from my account.
I had telephonic talk with Mr.Yogesh Todkar M:[protected].
My contention is after prior information company had no right to deduct amount. My contact: [protected]

Without any prior notice company has deducted my balance rs 4600 regarding cashless machine...
i don't know why the company do this type of thing of his agents...
i want my money refunded...I did just complaint in company number but there is no response over there...thats my transaction id
46 EASY[protected] MFTD[protected] Manual_Debit_[protected] [protected]:36 4600 DB 18432.12 MANUAL DEBIT - Amt Dr twds Card Swipe Machine upgradation fees Qty01 @ 4600/-mail dtd 13.02.2017 POS5728

my area incharge is Himanshu [protected]...last few days he is not pick my phone i just tried twice